Shangri-La Guangzhou

5.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Shangri-La Guangzhou

Indoor pool, seasonal outdoor pool, pool umbrellas, sun loungers
View from property
Exterior
Exterior
Lobby

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Hot Tub
    Hot Tub
  • Bar
    Bar
  • Pool
    Pool
  • Air conditioning
    Air conditioning
  • Parking included
    Parking included
  • Free WiFi
    Free WiFi

Explore the area

Map
1 Hui Zhan Dong Road, Hai Zhu District, Guangzhou, Guangdong, 510000
  • Canton Fair Complex
    19 min walk
  • Pazhou Pagoda
    2 min drive
  • Tianhe Park
    6 min drive
  • Guangzhou (CAN-Baiyun Intl.)
    55 min drive

Room options

Deluxe Room, 2 Twin Beds

  • 452 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Premier Room, 2 Twin Beds, River View

  • 452 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

Horizon Deluxe, Basic Room, 2 Twin Beds, River View

  • 474 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

Premier Room, 1 King Bed, River View

  • 452 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Horizon Deluxe, Basic Room, 1 King Bed, River View

  • 474 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 2 Twin Beds, River View

  • 452 sq ft
  • River view
  • Sleeps 3
  • 2 Twin Beds

Executive Suite, 1 King Bed

  • 936 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed, River View

  • 452 sq ft
  • River view
  • Sleeps 3
  • 1 King Bed

Horizon Deluxe, Room, 1 King Bed

  • 474 sq ft
  • Sleeps 3
  • 1 King Bed

Deluxe Room, 1 King Bed

  • 452 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Family Room

  • Sleeps 2
  • 1 King Bed

Deluxe King

  • Sleeps 2
  • 1 King Bed

Deluxe River-View Double Bed Room

  • Sleeps 3
  • 1 King Bed

Premium River View Room-(Double Bed)

  • Sleeps 2
  • 1 King Bed

Deluxe Room - River-View (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

Premium Room - River-View (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

Deluxe Twin Room

  • Sleeps 2
  • 2 Twin Beds

Themed Room - River-View (Double Bed)

  • Sleeps 2
  • 1 King Bed

EXECUTIVE SUITE KING

  • Sleeps 2
  • 1 King Bed

Deluxe Room (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

Deluxe Room (Double Bed)

  • Sleeps 2
  • 1 King Bed

Themed Room - River-View (2 Beds)

  • Sleeps 2
  • 2 Twin Beds

Deluxe River-view Queen Room

  • Sleeps 2
  • 1 King Bed

Deluxe River-view Twin Room

  • Sleeps 2
  • 2 Twin Beds

Themed Suite

  • Sleeps 2
  • 1 King Bed

Premium Deluxe Suite

  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Shangri-La Guangzhou

5-star Guangzhou hotel, connected to a rail/subway station in Haizhu
This hotel features 6 restaurants, a full-service spa, and a water park (surcharge). Free WiFi in public areas and free self parking are also provided. Other amenities include an indoor pool, a 24-hour health club, and a bar/lounge.
Shangri-La Guangzhou offers 704 accommodations with minibars (stocked with some free items) and safes. Beds feature down comforters and premium bedding. 32-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and complimentary toiletries.

This Guangzhou hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An outdoor tennis court, a 24-hour health club, and a water park (surcharge) with waterslides are featured at the hotel. An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a sauna and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 11 treatment rooms including rooms for couples. Services include hot stone massages, facials, body wraps, and body scrubs. A variety of treatment therapies are provided, including reflexology. The spa is equipped with a spa tub and a steam room.

The spa is open daily. Children under 18 years old are not allowed in the spa without adult supervision. Guests under 12 years old are not allowed in the spa.

In addition to a full-service spa, Shangri-La Guangzhou features a water park (surcharge) and an outdoor tennis court. Dining is available at one of the hotel's 6 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wired and wireless Internet access is complimentary.

This 5-star property offers access to a business center, 2 meeting rooms, and coworking spaces. Event facilities measuring 24111 square feet (2240 square meters) include a conference center. This luxury hotel also offers an indoor pool, a children's pool, and a seasonal outdoor pool. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

Shangri-La Guangzhou has designated areas for smoking.

SE Asia Kitchen & Bar - Overlooking the pool and garden, this restaurant specializes in Asian cuisine and serves lunch and dinner. Guests can enjoy drinks at the bar. Reservations are required.
Wok Too Cafe - This poolside buffet restaurant specializes in international cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). A children's menu is available. Open daily.
RIBS - Overlooking the pool and garden, this restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open select days.
Nadaman - Overlooking the pool and garden, this restaurant specializes in Japanese cuisine and serves lunch and dinner. A children's menu is available. Reservations are required. Open daily.
Summer Palace - Overlooking the pool and garden, this restaurant specializes in Chinese cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available. Reservations are required. Open daily.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Italian, Japanese, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • 24-hour roundtrip airport shuttle (surcharge)
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • 6 restaurants
  • A bar/lounge
  • A coffee shop/cafe
  • A poolside bar
  • Snack bar/deli

Restaurants on site

  • Nadaman
  • RIBS
  • SE Asia Kitchen & Bar
  • Summer Palace
  • Wok Too Cafe

Things to do

  • 24-hour health club
  • Arcade/game room
  • Children's pool
  • Free children's club
  • Full-service spa
  • Indoor pool
  • Outdoor tennis court
  • Paddleboard
  • Playground
  • Sauna
  • Seasonal outdoor pool
  • Shopping
  • Spa tub
  • Steam room
  • Water park
  • Waterslide
  • Yoga classes

Family friendly

  • Arcade/game room
  • Children's dinnerware
  • Children's pool
  • Free children's club
  • Free crib
  • Grocery/convenience store
  • Indoor pool
  • Laundry facilities
  • Lifeguards on site
  • Playground
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool
  • Snack bar/deli
  • Soundproofed rooms
  • Water park (surcharge)
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 2 meeting rooms
  • Business center
  • Conference center (24,111 square feet of space)
  • Coworking space

Outdoors

  • Barbecue grill
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On a river
  • Outdoor entertainment area
  • Picnic area
  • Pool loungers
  • Pool umbrellas

Full-service spa

  • 11 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot stone massages
  • Reflexology
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 36 floors
  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Lifeguards
  • Reception hall

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Premium bedding
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 32-inch LCD TV with premium cable/satellite channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Free bottled water
  • Free minibar (limited items)
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival
At check-in, guests must provide a negative COVID-19 test result
Negative COVID-19 test result requirement applies to all guests aged 1 and up, and test must have been administered no more than 48 hours prior to check-in
Guests who book breakfast-inclusive rate plans will receive breakfast for guests age 12 and older.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 408 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Airport shuttle fee: CNY 750 per vehicle (one-way)
  • Rollaway bed fee: CNY 408 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
The listed child breakfast fee applies to guests age 11 and younger.

We should mention

The seasonal pool will be open from April to November
Pool access available from 6:00 AM to 9:00 PM
Reservations are required for spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is not required for transportation to and from this property
Parking height restrictions apply
Guests under 12 years old are not allowed in the spa, and guests under 18 years old are only allowed with adult supervision

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Guangzhou Hotel Shangri-la
Guangzhou Shangri-la
Guangzhou Shangri-la Hotel
Hotel Shangri-la Guangzhou
Shangri-la Guangzhou
Shangri-la Guangzhou Hotel
Shangri-la Hotel Guangzhou
Shangri La Guangzhou
Shangri La Hotel Guangzhou
Shangri La Guangzhou
Shangri-La Guangzhou Hotel
Shangri La Hotel Guangzhou
Shangri-La Guangzhou Guangzhou
Shangri-La Guangzhou Hotel Guangzhou

Shangri-La Guangzhou Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 321 out of 550 reviews" "
Rating 8 - Good. 163 out of 550 reviews" "
Rating 6 - Okay. 34 out of 550 reviews" "
Rating 4 - Poor. 13 out of 550 reviews" "
Rating 2 - Terrible. 19 out of 550 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Vincent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10 out of 10
Beautiful hotel with amazing staff!
Stayed 2 nights in Aug 2024

10/10 Excellent

Vincent

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
High end at its finest
Amazing 5 star service from check-in to check-out. I would highly recommend this hotel to anyone traveling to Guanzhou, China!
Stayed 2 nights in Aug 2024

6/10 Okay

s

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

10/10 Excellent

Han Xiong

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Breakfast was not good definately. Anywhere that u want to travel for a meal or shopping need a transport.Other than that everything is fine
Stayed 4 nights in May 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2024

10/10 Excellent

reeza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Hospitable staff . Clean and effective service. Management was always helpful.
Stayed 5 nights in May 2024

10/10 Excellent

Maristela, London

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is very well located for those attending events at the exhibition complex. Comfortable rooms with floor to ceiling river views, an excellent gym, indoor swimming pool. Beautiful outdoor area with a small kids playroom, luxurious gardens and an enormous swimming pool. We had an excellent stay with one caveat: the all day menu at the ground floor cafe' was quite overpriced.
Stayed 1 night in May 2024

10/10 Excellent

Raymond

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel is my top choice whenever I attend the Canton Fair. The staff, particularly Mona at the front desk, provided exceptional service during check-in. If I could, I would give it 10 stars!
Stayed 2 nights in May 2024

8/10 Good

reeza

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Service and staff are very good
Stayed 4 nights in Apr 2024

8/10 Good

juan martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Viatcheslav

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
very convenient
Stayed 5 nights in Apr 2024

10/10 Excellent

Hui

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Feb 2024

8/10 Good

Jennifer

Liked: Cleanliness, staff & service, property conditions & facilities
The brand!
Stayed 2 nights in Feb 2024

10/10 Excellent

JIANGSHANSHAN

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Dec 2023

10/10 Excellent

Masanori

Stayed 1 night in Jan 2024

10/10 Excellent

Hussien

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the greatest place if u r going to canton fair
Stayed 5 nights in Oct 2023

8/10 Good

Erica

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Staff need better training; they are not prepared for international trade show as Canton Fair.
Stayed 2 nights in Oct 2023

8/10 Good

Erica

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
We requested non-smoking room but there is strong smoking smell in corridor and our room. We have to change room in 2nd night. Staff are not trained well and have limitation in English speaking.
Stayed 4 nights in Oct 2023

10/10 Excellent

Jaiprakash

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Connection to PFT
Stayed 1 night in Oct 2023

8/10 Good

zhenping

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2023

8/10 Good

Kelvin Ka Wai

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Jul 2023

10/10 Excellent

David Alejandro Perez

Liked: Cleanliness, staff & service, property conditions & facilities
Great for the Canton Fair
Stayed 4 nights in May 2023

8/10 Good

Douglas

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
One of the best hotels I've stayed in. But also remarkably expensive for any food and drinks.
Stayed 6 nights in Apr 2023

2/10 Terrible

ting

Traveled with group, Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel had terrible service and scared broken lights and bathroom
Stayed 4 nights in Apr 2023

10/10 Excellent

RAKESH

Stayed 3 nights in May 2023