*Savings based on Hot Rate® hotel bookings made as compared with the lowest published rates found on leading retail travel sites. Hot Rates are different from retail rates. With Hot Rates you enter the date, location and star rating. Hotel revealed only after booking. All bookings final. Prices do not include taxes & fees.
*Based on Hot Rate® bookings over 12 months vs. lowest published rates on leading retail sites. Hot Rates are different from retail rates. Hotel revealed only after booking. Bookings final.
Hotel Amenities
Property Features
In addition to a full-service spa, Mandarin Oriental, Guangzhou features an outdoor pool and a sauna. Dining is available at one of the hotel's 3 restaurants and guests can grab coffee at the coffee shop/café. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. A computer station is located on site and wired and wireless Internet access is available for a surcharge.
Business-related amenities at this 5-star property consist of a business center and meeting rooms. Event facilities measuring 18729 square feet (1740 square meters) include conference space. This luxury hotel also offers a children's pool, a 24-hour fitness center, and a library. Limited complimentary onsite parking is available on a first-come, first-served basis.
Mandarin Oriental, Guangzhou is a smoke-free property.
- Library
- Picnic area
- Number of outdoor pools - 1
- Elevator
- Fitness facilities
- 24-hour front desk
- Covered parking
- Business center
- Secured parking
- Express check-out
- Free self parking
- Dry cleaning/laundry service
- Computer station
- Swimming pool
- Food and water bowls
- Litter box
- Conference space size (meters) - 1740
- Terrace
- Luggage storage
- Concierge services
- Parking (limited spaces)
- Total number of rooms - 263
- No accessible shuttle
- Internet access - wireless
- Number of accessible parking spaces 1
- Shopping mall on site
- Registration desk height (inches) - 60
- Registration desk height (centimeters) - 152
- Elevator door width (inches) - 80
- Number of bars/lounges - 2
- Elevator door width (centimeters) - 203
- Number of poolside bars - 1
- Full-service spa
- Internet access in public areas - high speed
- Conference space
- Spa treatment room(s)
- Meeting rooms
- Tours/ticket assistance
- Pool sun loungers
- Sauna
- WiFi (surcharge)
- Smoke-free property
- Wired internet access - surcharge
- Number of coffee shops/cafes - 1
- Children's pool
- Safe-deposit box at front desk
- Breakfast available (surcharge)
- Number of restaurants - 3
- Conference space size (feet) - 18729
- Reception hall
- Laundry facilities
- 24-hour fitness facilities
- Wedding services
- Garden
- Multilingual staff
- Free newspapers in lobby
Family Friendly Amenities
- Number of outdoor pools - 1
- Children's pool
- Laundry facilities
- Free cribs/infant beds
Room Amenities
Mandarin Oriental, Guangzhou offers 263 air-conditioned accommodations with MP3 docking stations and minibars. Beds feature down comforters and premium bedding. A pillow menu is available. 46-inch LCD televisions come with premium satellite channels. Bathrooms include separate bathtubs and showers with rainfall showerheads, bathrobes, slippers, and designer toiletries. This Guangzhou hotel provides wired and wireless Internet access for a surcharge. Business-friendly amenities include desks, complimentary newspapers, and safes. Additionally, rooms include complimentary bottled water and coffee/tea makers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.
- Air conditioning
- Television
- Free newspaper
- Minibar
- Coffee/tea maker
- Daily housekeeping
- Hypo-allergenic bedding available
- Private bathroom
- Bathrobes
- Free toiletries
- Hair dryer
- Iron/ironing board
- In-room safe
- Room service (24 hours)
- Designer toiletries
- Desk
- Premium bedding
- Soundproofed rooms
- Turndown service
- Free bottled water
- Premium TV channels
- Slippers
- Separate bathtub and shower
- Satellite TV service
- WiFi (surcharge)
- Wired internet access (surcharge)
- Down comforter
- Pillow menu
- LCD TV
- TV size: 46
- TV size measurement: inch
- MP3 docking station
- Rainfall showerhead
- Connecting/adjoining rooms available
- Free cribs/infant beds
- Rollaway/extra beds (surcharge)
- Towels provided
- Bedsheets provided
- Number of bathrooms - 1
- LED light bulbs
- Accessible bathtub
- Visual fire alarm
Parking
Self parking (surcharge) , Parking (limited spaces)
Internet
Available in all rooms: WiFi (surcharge) , Wired internet access (surcharge)
Available in some public areas: WiFi (surcharge) , Wired internet access - surcharge , Internet access - wireless , Internet access in public areas - high speed
Food & Drink
Buffet breakfasts are available for a surcharge and are served each morning.
Jiang by Chef Fei - This restaurant specializes in Chinese cuisine and serves lunch and dinner. 2-star Michelin rating.
Ebony - Overlooking the garden, this restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting). Open daily.
The Taikoo Lounge - This restaurant specializes in international cuisine and serves lunch, dinner, and light fare. Guests can enjoy drinks at the bar. Open daily.
The Mandarin Cake Shop - Onsite delicatessen. Open daily.
The Loft - This bar specializes in international cuisine. Open daily.
24-hour room service is available.
Spa Services
The onsite spa has 9 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy and hydrotherapy. The spa is equipped with a sauna, a spa tub, and a steam room.
The spa is open daily. Guests under 16 years old are not allowed in the spa.
- Number of treatment rooms 9
- Couples treatment rooms
- Manicures and pedicures
- Body treatments
- Body wraps
- Facial treatments
- Body scrubs
- Aromatherapy treatments
- Hydrotherapy treatments
- Hot stone massage
- Deep tissue massage
- Swedish massage
- Sauna in spa
- Prenatal massage
- Spa tub in spa
- Steam room in spa
- Minimum age to access spa is 16
- Sports massage
- Massages
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
- Wheelchair-accessible on-site restaurant
- Wheelchair-accessible lounge
- Stair-free path to entrance
- Wheelchair accessible (may have limitations)
- Wheelchair accessible path of travel
- Wheelchair-accessible public washroom
- Wheelchair accessible parking
- Wheelchair-accessible concierge desk
- Wheelchair-accessible van parking
- Braille or raised signage
- Valet for wheelchair-equipped vehicle
- Wheelchair-accessible path to elevator
- Wheelchair-accessible registration desk
- Wheelchair-accessible spa
- Wheelchair-accessible pool
- Wheelchair-accessible fitness center
- Wheelchair-accessible meeting spaces/business center
Nearby Activities
An outdoor pool and a children's pool are on site. Other recreational amenities include a sauna and a 24-hour fitness center.
Hotel Policies
Payment types
Fees
Optional extras
- Fee for buffet breakfast: approximately CNY 228 for adults and CNY 114 for children
- Fee for in-room wireless internet: CNY 120 per night (rates may vary)
- Fee for in-room wired internet: CNY 120 per night (rates may vary)
- Fee for wireless internet in public areas: CNY 120 per night (rates may vary)
- Fee for wired internet in public areas: CNY 120 per night (rates may vary)
- Pet fee: CNY 933 per pet, per stay
- Rollaway bed fee: CNY 408.0 per night
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
Check-in
Check-in time ends at noon
Check-in time starts at 3:00 PM
Minimum check-in age is: 18
Check-out
Check-out time is noon
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property uses a grey water recycling system
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Charges for extra guests may apply and vary according to property policy.
A cash deposit, credit card, or debit card for incidental charges and government-issued photo identification may be required upon check-in.
Special requests are subject to availability at the time of check-in. Special requests can't be guaranteed and may incur additional charges.
This property accepts Visa, Mastercard, American Express, and Diners Club. Cash is not accepted. This property uses a grey water recycling system. For guests' safety, the property includes a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, and a first aid kit in each accommodation. Cashless payment methods are available for all transactions.
Grey water recycling system
Car recommended
Staff temperature checks are not conducted regularly
Temperature checks are available to guests
Bed sheets and towels are washed at a temperature of at least 60°C/140°F
Pets cannot be left unattended
Commonly-touched surfaces are cleaned with disinfectant
Property confirms they are implementing guest safety measures
Contactless check-out is not available
Security system
Debit cards not accepted
Staffed front desk
Carbon monoxide detector
Smoke detector
Property does not offer onsite COVID-19 testing
Property does not require health documentation at check-in
Guest accommodation is not sealed after cleaning
Electrostatic spray is not used for disinfection
Cashless transactions are available
Masks are not compulsory at the property
Contactless food service / room service is available
Reservation is not required for facilities onsite
Property is cleaned with disinfectant
Property follows sanitization practices of Ecolab (3rd party expert - Global)
Staff wears personal protective equipment
Protective clothing is available to guests
Masks are available to guests
Mobile key entry is not available
Food service has been amended for enhanced safety
No shield between guests and staff in main contact areas
Guests are provided with free hand sanitizer
Social distancing measures are in place
Contactless check-in is not available
Property confirms they are implementing enhanced cleaning measures
Individually-wrapped food options are available
Service animals not allowed
Parking height restrictions apply
Individually-wrapped food options are available through room service
No gap period between guest stays
Children and extra beds
- Children are welcome.
- Rollaway/extra beds are available for CNY 408.0 per night.
- Free cribs (infant beds)!
Pet Policy
- Pets allowed for an extra charge of CNY 933 per pet, per stay
- Dogs and cats only
- Up to 10 lbs per pet
- Pets cannot be left unattended
- Food and water bowls and litter boxes are available
We should mention
Reservations are required for massage services and spa treatments. Reservations can be made by contacting the hotel prior to arrival, using the contact information on the booking confirmation.
Only registered guests are allowed in the guestrooms.
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation.
A car is recommended for transportation to and from this property.
Parking height restrictions apply.
Cashless payment methods are available for all transactions.
Hotel Names
- Guangzhou Mandarin Oriental
- Mandarin Oriental Guangzhou
- Mandarin Oriental Hotel Guangzhou
- Mandarin Oriental Guangzhou Hotel
- Mandarin Oriental Guangzhou
- Mandarin Oriental, Guangzhou Hotel
- Mandarin Oriental, Guangzhou Guangzhou
- Mandarin Oriental, Guangzhou Hotel Guangzhou
Awards & Affiliations
Mandarin Oriental, Guangzhou is listed in the 2015 Condé Nast Traveler Hot List.
National Rating
For the benefit of our customers, we have provided a rating based on our rating system.
Hotel Reviews
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