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Four Points by Sheraton Guangzhou, Dongpu

4.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Four Points by Sheraton Guangzhou, Dongpu

Lobby
Presidential Suite, 2 Bedrooms | Living room | 32-inch flat-screen TV with cable channels, TV
Shopping mall
Indoor pool, open 6:30 AM to 10:00 PM, pool umbrellas, sun loungers
Exterior

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Bar
    Bar
  • Spa
    Spa
  • Parking included
    Parking included
  • Air conditioning
    Air conditioning
  • Room service
    Room service

Explore the area

Map
No. 1 Jing Ying Road, Hui Cai Road, Dongpu, Tian He District, Guangzhou, Guangdong, 510660
  • Guangdong Olympic Stadium
    3 min drive
  • Tianhe Park
    5 min drive
  • Pazhou Pagoda
    8 min drive
  • Guangzhou (CAN-Baiyun Intl.)
    53 min drive

Room options

View all photos for Presidential Suite, 2 Bedrooms

Presidential Suite, 2 Bedrooms | Living room | 32-inch flat-screen TV with cable channels, TV

Presidential Suite, 2 Bedrooms

  • City view
  • Sleeps 3
  • 2 Double Beds

View all photos for Room, 2 Twin Beds

Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Minibar, in-room safe, desk, blackout drapes

Suite, 1 Bedroom

  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Twin Beds, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 2 Twin Beds, Non Smoking

  • City view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Room, 1 King Bed, Non Smoking

Minibar, in-room safe, desk, blackout drapes

Room, 1 King Bed, Non Smoking

  • City view
  • Sleeps 3
  • 1 King Bed

Similar properties

Exterior

Soluxe Hotel Guangzhou

Pool
Spa
Parking included
Free WiFi
4.4 out of 5, Excellent, (897)
The price is $78
per night
$90 total
includes taxes & fees
Dec 8 - Dec 9
Soluxe Hotel Guangzhou

About this property

Four Points by Sheraton Guangzhou, Dongpu

4.5-star hotel in Tianhe
Along with 2 restaurants, this smoke-free hotel has an indoor pool and a fitness center. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a sauna, and a conference center are onsite. Housekeeping is available on request.
Four Points by Sheraton Guangzhou, Dongpu offers 296 accommodations with minibars and safes. A pillow menu is available. 32-inch flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and hair dryers. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include change of bedsheets. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool, a sauna, and a fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include facials and body treatments.
In addition to an indoor pool, Four Points by Sheraton Guangzhou, Dongpu provides a sauna and a fitness center. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access.

This 4.5-star property offers access to a business center and 6 meeting rooms. This luxury hotel also offers spa services, a terrace, and gift shops/newsstands. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Complimentary self parking is available on site, along with a car charging station.

Four Points by Sheraton Guangzhou, Dongpu is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:30 AM.
China Spice - This restaurant specializes in Chinese cuisine.
The Eatery - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Open daily.
The Lounge - This bar serves light fare only. Happy hour is offered. Open daily.
24-hour room service is available.

Languages

Chinese (Mandarin), English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 6:30 AM to 10:30 AM for a fee: CNY 196 per person
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • China Spice
  • The Eatery
  • The Lounge

Things to do

  • Gym
  • Indoor pool
  • Sauna
  • Steam room
  • TV in common areas

Family friendly

  • Indoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Turndown service
  • Wedding services

Business services

  • 6 meeting rooms
  • Business center
  • Conference center

Outdoors

  • Garden
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Facials
  • Massage

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator (43 inch wide door)
  • Lever door handles
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 24 floors
  • At least 80% lighting from LEDs
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Comprehensive food waste policy
  • Comprehensive recycling policy
  • Double-glazed windows
  • No plastic coffee stirrers
  • Reception hall
  • Rooftop garden
  • Smoke-free property
  • Vegan dining options
  • Vegetarian breakfast available
  • Vegetarian dining options

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillow menu

Bathroom

  • Bathrobes
  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Slippers
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Energy-saving switches in guestrooms
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • LED lighting
  • Phone
  • Recycling
  • Safe
  • Soundproofed rooms
  • Water-efficient showers

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Late check-in subject to availability
Late check-in fee for check-in between 2:00 PM and 6:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 196 per person
  • Airport shuttle fee: CNY 650 per vehicle (one-way, maximum occupancy 15)
  • Airport shuttle fee per child: CNY 650 (one-way)
  • Late check-in fee for check-in between 2:00 PM and 6:00 PM

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
Noise-free guestrooms cannot be guaranteed
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Marriott)

We should mention

Pool access available from 6:30 AM to 10:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Dongpu
Dongpu Guangzhou
Four Points Sheraton Dongpu
Four Points Sheraton Dongpu Hotel
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Four Points Sheraton Guangzhou
Four Points Sheraton Guangzhou Dongpu
Guangzhou Sheraton Four Points
Sheraton Dongpu
Sheraton Four Points Guangzhou
4 Points By Sheraton Guangzhou, Dongpu
Four Points By Sheraton Guangzhou, Dongpu Hotel Guangzhou
Four Points Sheraton Guangzhou Dongpu Hotel
Four Points by Sheraton Guangzhou Dongpu
Four Points by Sheraton Guangzhou, Dongpu Hotel
Four Points by Sheraton Guangzhou, Dongpu Guangzhou
Four Points by Sheraton Guangzhou, Dongpu Hotel Guangzhou

Four Points by Sheraton Guangzhou, Dongpu Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 65 out of 138 reviews" "
Rating 8 - Good. 60 out of 138 reviews" "
Rating 6 - Okay. 6 out of 138 reviews" "
Rating 4 - Poor. 4 out of 138 reviews" "
Rating 2 - Terrible. 3 out of 138 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.8/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Shaohua

Stayed 1 night in May 2024

10/10 Excellent

TSZ YING

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice staying for privacy
3rd time staying in this hotel, not very close to any metro, only by taxi. But the service and room is really good, nice maintanance, room service and privacy. If going GZ after will definitely stay again.
Stayed 1 night in Feb 2024

10/10 Excellent

Welton

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff went out of their way to provide top notch service. Sally, Jason, Tammy, Jimi, Luca and Kenny and others that I didn’t catch their names made our stay wonderful. Next time in Guangzhou we will definitely only chose the Four Points by Sheraton in Dongpu.
Stayed 13 nights in Oct 2023

8/10 Good

Miguel

Stayed 5 nights in Oct 2023

8/10 Good

Ambika

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good property
Stayed 4 nights in Oct 2023

8/10 Good

THANH TRUNG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The metro is a little further to walk for me.
Stayed 8 nights in Aug 2023

8/10 Good

Madeleine-Friederike

10/10 Excellent

Adrien

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2021

2/10 Terrible

MAKEDA ANCAR

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible
Stayed 6 nights in Nov 2019

8/10 Good

Patient Victor

Traveled with group, Traveled with family
Liked: Cleanliness, property conditions & facilities
My appreciation about the hotel
It is a very good hotel. But one thing is, the majority of its personals don't speak another language a part from Chinese. Even English is difficult for their servers. Also, they don't have Cotton swab, toothpick, weighing machine in the bedroom. They are also far from the business center. These are the few things I found anormal with them. A part from these, all things were good with them. I recommand this hotel to others.
Stayed 8 nights in Dec 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Family vacation
Family vacation. Location is not central but taxis are available to take you to where ever and inexpensive.
Stayed 4 nights in Nov 2019

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities
Stayed 4 nights in Dec 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Nov 2019

10/10 Excellent

Verified traveler

Stayed 2 nights in Oct 2019

10/10 Excellent

Tarja, Jakarta

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice neighbourhood with a lot of restaurants to choose. just by walking 10 minutes to new ikea mall. The staffs are very helpful..i will come again next time.
Stayed 3 nights in Oct 2019

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great amenities and location
Stayed 3 nights in Oct 2019

10/10 Excellent

Cam, Calgary , Alberta

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It is a great hotel, staff were excellent and did so many things to make this a great experience,
Stayed 4 nights in Apr 2019

8/10 Good

Steven

Liked: Cleanliness, staff & service
Stayed 2 nights in Apr 2019

8/10 Good

Kwong Tat

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The hotel is located in a convenient location for me. Hotel staffs are nice and friendly. A good business hotel.
Stayed 2 nights in Apr 2019

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Apr 2019

6/10 Okay

Shane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not four out of four points
Location is fairly remote from anywhere although a ten minute walk can get you to the metro. Food in their restaurant was expensive. Concierge staff had poor English and appeared not to work well with each other as a team.
Stayed 1 night in Mar 2019

10/10 Excellent

Ebrahim

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Always good in China
Service in China is always exceptionally good . Need more English tv Chanel’s tho .
Stayed 7 nights in Nov 2018

10/10 Excellent

ZAHARATI

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay at four points by Sheraton
Great service, delicious breakfast , very functional and spacious room.
Stayed 3 nights in Oct 2018

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everything was good. Service was good. The location was a little far from access but taxi friendly.
Stayed 4 nights in Oct 2018

2/10 Terrible

Luke

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
DO NOT TRUST ANY HOTEL STAFF.
The hotel, room, food etc was all fine, the location was out of the way but I knew this HOWEVER Upon leaving I asked the conceriege to book me a taxi to Hong Kong airport, no problem, agreed a fee, and they took me to GUANZGHOU airport. Long story short, I was stuck in Hong Kong for 2 days and it cost me just over £1000.
Stayed 3 nights in Aug 2018