Crowne Plaza Guangzhou City Centre, an IHG Hotel

5.0 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Crowne Plaza Guangzhou City Centre, an IHG Hotel

Outdoor pool
Exterior
Exterior
View from room
Hypo-allergenic bedding, minibar, in-room safe, desk

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
  • Bar
  • Spa
  • Air conditioning
  • 24/7 front desk
  • Housekeeping

Explore the area

Map
339 Huanshi Road East, Yuexiu District, Guangzhou, Guangdong, 510098
  • Yuexiu Park
    12 min walk
  • Guangzhou Museum of Art
    14 min walk
  • Zhenhai Tower
    19 min walk
  • Guangzhou (CAN-Baiyun Intl.)
    44 min drive

Room options

Premium Room, City View

  • 624 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 2 Bedrooms

  • 1163 sq ft
  • City view
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

Premium Room, 2 Twin Beds, Business Lounge Access, City View

  • 624 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, Business Lounge Access, City View

  • 624 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Business Lounge Access

  • 743 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom, Business Lounge Access, City View

  • 936 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room

  • City view
  • Sleeps 2
  • 1 Twin Bed

Junior Suite (Living Area)

  • 614 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Suite, 1 Bedroom (Living Dining)

  • 947 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, 2 Twin Beds, City View

  • 624 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Suite, 2 Bedrooms (Living Dining)

  • 1163 sq ft
  • City view
  • Sleeps 6
  • 2 King Beds

Standard Room, 1 King Bed, Business Lounge Access, City View

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room, Business Lounge Access, City View

  • 570 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room, 1 King Bed, Accessible

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room (Upgraded)

  • City view
  • Sleeps 3
  • 1 Twin Bed

Premium Room, 2 Twin Beds

  • 624 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

2 twin beds standard

  • 463 sq ft
  • City view
  • Sleeps 3
  • 2 Twin Beds

Junior Suite, City View (Kids Theme)

  • 614 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Junior Suite, City View (Living Area)

  • 614 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Standard Room

  • 463 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

Premium Room

  • City view
  • Sleeps 3
  • 1 Twin Bed

Similar properties

About this property

Crowne Plaza Guangzhou City Centre, an IHG Hotel

5-star Guangzhou hotel, connected to a shopping center in Yuexiu
2 restaurants, a full-service spa, and an outdoor pool are available at this hotel. WiFi in public areas is free. Additionally, a health club, a bar/lounge, and a sauna are onsite.
Crowne Plaza Guangzhou City Centre, an IHG Hotel offers 460 accommodations with iPod docking stations and minibars. A pillow menu is available. 42-inch flat-screen televisions come with satellite channels and pay movies. Bathrooms include separate bathtubs and showers with deep soaking bathtubs, bathrobes, slippers, and complimentary toiletries.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and safes, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include complimentary bottled water and coffee/tea makers. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An outdoor tennis court and a health club are featured at the hotel. In addition to an outdoor pool, other recreational amenities include a sauna and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Guests can indulge in a pampering treatment at the hotel's full-service spa. The spa is equipped with a sauna and a steam room. The spa is open select days.
In addition to a full-service spa, Crowne Plaza Guangzhou City Centre, an IHG Hotel features an outdoor tennis court and an outdoor pool. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wired and wireless Internet access.

This 5-star property offers access to a business center, meeting rooms, and limo/town car service. Event facilities measuring 10602 square feet (985 square meters) include a conference center. This luxury hotel also offers a health club, a sauna, and a terrace. For a surcharge, an airport shuttle (available 24 hours) is offered to guests. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Crowne Plaza Guangzhou City Centre, an IHG Hotel has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Fresh - This restaurant serves breakfast, lunch, and dinner. A children's menu is available. Open 24 hours.
Baiyuelou - This restaurant specializes in Chinese cuisine and serves breakfast, lunch, and dinner. Open daily.
Lobby Bar - Onsite bar. Open select days.
24-hour room service is available.

Languages

Chinese (Cantonese), Chinese (Mandarin), English, Malay

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • 24-hour roundtrip airport shuttle at scheduled times for a surcharge
  • Limo/town car service
  • Secured self parking on site (CNY 128 per night)
  • Limited onsite parking
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: CNY 181 for adults and CNY 90.50 for children
  • 2 restaurants
  • A bar/lounge
  • A coffee shop/cafe

Restaurants on site

  • Baiyuelou
  • Fresh
  • Lobby Bar

Things to do

  • 24-hour gym
  • Full-service spa
  • Outdoor pool
  • Outdoor tennis court
  • Sauna
  • Shopping

Family friendly

  • Free crib
  • Grocery/convenience store
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Conference center (10,602 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • Sauna
  • Spa open select days
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 63 floors
  • Banquet hall
  • Built in 2011
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Rollaway/extra bed (surcharge)

Bathroom

  • Bathrobes
  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Separate bathtub and shower
  • Slippers
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels
  • iPod dock
  • Pay movies

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Free bottled water
  • Minibar
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Electrical adapters
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
For more details, please contact the property using the information on the booking confirmation
Reserved rooms are held until 6 PM.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CNY 312.5 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately CNY 181 for adults and CNY 90.5 for children
  • Airport shuttle fee: CNY 665 per vehicle (one-way, maximum occupancy 4)
  • Secured self parking fee: CNY 128 per night
  • Rollaway bed fee: CNY 312.5 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, mobile payments, and cash
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 6:30 AM to 10:30 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

For the benefit of our customers, we have provided a rating based on our rating system.

Property is also known as

Crowne Plaza Guangzhou City Centre
Crowne Plaza Hotel Guangzhou City Centre
Guangzhou City Centre Crowne Plaza
Crowne Plaza Guangzhou City Centre Hotel Guangzhou
Crowne Plaza Guangzhou City Centre Hotel
Hotel Crowne Plaza Guangzhou City Centre Guangzhou
Guangzhou Crowne Plaza Guangzhou City Centre Hotel
Hotel Crowne Plaza Guangzhou City Centre
Crowne Plaza Guangzhou City Centre Guangzhou
Crowne Plaza Hotel
Crowne Plaza
Crowne Plaza Guangzhou City

Crowne Plaza Guangzhou City Centre, an IHG Hotel Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 242 out of 466 reviews" "
Rating 8 - Good. 166 out of 466 reviews" "
Rating 6 - Okay. 36 out of 466 reviews" "
Rating 4 - Poor. 11 out of 466 reviews" "
Rating 2 - Terrible. 11 out of 466 reviews" "

9.0/10

Cleanliness

8.8/10

Staff & service

8.0/10

Amenities

8.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

OMAR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 9 nights in Aug 2024

10/10 Excellent

Tetiwe, Brooklyn

Liked: Cleanliness, staff & service, property conditions & facilities
Very professional and friendly staff
Stayed 3 nights in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Aug 2024

2/10 Terrible

Nitin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
There is no way this can be a 5 starer. Check it for urself. The best i would give is a 3 star. Its old, studf in room are damaged, stinks old carpet.
Stayed 1 night in Jul 2024

10/10 Excellent

Abdi, Brooklyn park

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 9 nights in Apr 2024

8/10 Good

Abdi, Brooklyn park

Traveled with group, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast option is amazing. We have got an opportunity to taste different foods. Our overall stay was phenomenal 🙏🙏🙏
Stayed 8 nights in Apr 2024

4/10 Poor

Donnadelliah

Stayed 5 nights in Jun 2024

6/10 Okay

Teck Chai

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel ia old and run down
Stayed 1 night in Jun 2024

10/10 Excellent

Advay

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jun 2024

10/10 Excellent

Victor

Stayed 1 night in May 2024

8/10 Good

Chenghua

Liked: Cleanliness, staff & service, room comfort
Stayed 4 nights in Apr 2024

10/10 Excellent

Michael

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

8/10 Good

Nabil, Riyadh

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location is good, near to good restaurants for those who are looking for Halal and muslim food, price is convenient and staff speaks good English
Stayed 6 nights in Mar 2024

10/10 Excellent

Salah

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent location surrounding with Halal restaurants, close to attractive areas
Stayed 4 nights in Feb 2024

6/10 Okay

John, Petaling Jaya

Traveled with partner
Liked: Cleanliness, amenities
Disliked: Staff & service
The staff is not as friendly. But, overall experience is good.
Stayed 7 nights in Feb 2024

8/10 Good

Rafic, Beirut

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Good hotel in general
Stayed 9 nights in Jan 2024

8/10 Good

OMAR

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Sep 2023

8/10 Good

Ismail

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
nice hotel
Stayed 4 nights in Jun 2023

2/10 Terrible

Janesh Harish

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Not the best in town
The hotel is very very old. It urgently requires mass renovations if they want to keep up with other establishments. Yes the location of the hotel is in a prime area but so are many other hotel. The elevators are few and you have to wait for a long time to get into one. The carpets in the room are old and smelly. The bathtubs have cracks. The breakfast options are limited. I stayed at this same hotel 10 years ago and it was amazing but it has deteriorated ever since. I do want to acknowledge the work of the guest relations manager. A gentlemen from Ecuador who was very good.
Stayed 7 nights in Aug 2023

4/10 Poor

Santiago

Liked: Cleanliness
Disliked: Property conditions & facilities
Room was very nice, had a magnificent view from the 50th floor, also very quiet. The bathroom was just splendid! The facilities, specifically the gym and tennis courts, are a bit old and could use a renovation. The gym is a bit messy. But it’s all perfectly usable and enjoyable. When you check in, they take a photo of you. That’s really quite uncomfortable, considering the development of facial recognition and government surveillance. I’ve been to other hotels in China where they didn’t take a photo, so I have no idea what the rules are here. Also, I wonder what the point is, since they make a copy of your passport anyway. We stayed for three days and the pool was closed during that entire time. The pool was the main reason why we chose that hotel, so that was a huge disappointment. If it weren’t for the fact, that they take a photo of you at check-in, and the pool being closed during our entire stay, I would have rated this hotel with 4 stars.
Stayed 3 nights in Aug 2023

10/10 Excellent

Wael

Liked: Cleanliness, staff & service, property conditions & facilities
Perfect location for everything specifically for middleastern people they have very good restaurants around like sadda restaurant.
Stayed 3 nights in Jul 2023

10/10 Excellent

Gaby

Stayed 5 nights in May 2023

10/10 Excellent

Aws

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Perfect
Room is very big and clean Everything was perfect Breakfast need more international food
Stayed 5 nights in Mar 2023

10/10 Excellent

cathy

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Very happy stay. Will comeback for sure.

10/10 Excellent

JAMES

Traveled with group
Liked: Staff & service, amenities, property conditions & facilities
Awesome
Stayed 1 night in Apr 2022