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Hotel San Diego

4.0 star property

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Photo gallery for Hotel San Diego

Restaurant
Penthouse | In-room safe, iron/ironing board, free WiFi, bed sheets
Penthouse | Terrace/patio
Front of property
Doble Interior | In-room safe, iron/ironing board, free WiFi, bed sheets

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • 24/7 front desk
  • Housekeeping
  • Free WiFi

Explore the area

Map
Jardin de la Union No.1, Guanajuato, GTO, 36000
  • Union Garden
    ‪1 min walk‬
  • Juarez Theater
    ‪1 min walk‬
  • Alley of the Kiss
    ‪6 min walk‬
  • León, Guanajuato (BJX-Del Bajío)
    ‪46 min drive‬

Room options

View all photos for Family Suite

Family Suite | In-room safe, iron/ironing board, free WiFi, bed sheets

Family Suite

  • Sleeps 6
  • 3 Double Beds

View all photos for Penthouse

Penthouse | In-room safe, iron/ironing board, free WiFi, bed sheets

Penthouse

  • 40 sq ft
  • City view
  • Sleeps 5
  • 2 King Beds and 1 Double Sofa Bed

View all photos for Doble Interior

Doble Interior | In-room safe, iron/ironing board, free WiFi, bed sheets

Doble Interior

  • 28 sq ft
  • Sleeps 4
  • 2 Double Beds OR 2 Queen Beds

View all photos for Standard Interior

Standard Interior | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Interior

  • 18 sq ft
  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Exterior

Standard Exterior | In-room safe, iron/ironing board, free WiFi, bed sheets

Standard Exterior

  • 22 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for 2-Bedroom Apartment

In-room safe, iron/ironing board, free WiFi, bed sheets

2-Bedroom Apartment

  • Sleeps 5
  • 2 Full Bed(s) and 1 Twin Bed(s) OR 1 Twin Sofa Bed(s) and 2 Queen Bed(s)

View all photos for Suite

In-room safe, iron/ironing board, free WiFi, bed sheets

Suite

  • Sleeps 6
  • 3 Full Bed(s)

View all photos for Single Room Standard

In-room safe, iron/ironing board, free WiFi, bed sheets

Single Room Standard

  • Sleeps 2
  • 1 Queen Bed(s)

View all photos for Room Standard

In-room safe, iron/ironing board, free WiFi, bed sheets

Room Standard

  • Sleeps 4
  • 2 Full Bed(s) OR 2 Queen Bed(s)

Similar properties

Interior entrance

El Mesón de los Poetas

  • Free WiFi
  • Restaurant
  • Laundry
  • Room service
4.8 out of 5, Exceptional, (1002)
The price is $74
per night
$85 total
includes taxes & fees
Apr 26 - Apr 27
El Mesón de los Poetas

About this property

Hotel San Diego

4-star hotel in Zona Centro
This smoke-free hotel features a restaurant, a bar/lounge, and concierge services. WiFi in public areas is free. Additionally, a 24-hour front desk, a free grocery shopping service, and express check-out are onsite.
Hotel San Diego offers 50 accommodations with safes and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary. For a surcharge, a shuttle from the hotel to the airport (available 24 hours) is offered to guests. This Colonial hotel also offers a terrace, multilingual staff, and tour/ticket assistance. Concierge services and a complimentary grocery shopping service can be provided.

Hotel San Diego is a smoke-free property.

Hotel San Diego has a restaurant on site.
A complimentary grocery shopping service is offered and room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Height restrictions apply for onsite parking
  • 24-hour offsite parking (MXN 600 per day)
  • 24-hour airport drop-off shuttle on request for a surcharge
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Free grocery shopping service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Elevator

More

  • 5 floors
  • Banquet hall
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Room service

More

  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before noon
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 1, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 850 per night

Property payment types

Important information

Optional extras

  • Airport shuttle fee: MXN 750 per vehicle (maximum occupancy 3)
  • Nearby parking fee: MXN 600 per day(98 ft away; open 24 hours)
  • Rollaway bed fee: MXN 850 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and window guards

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
Only registered guests are allowed in the guestrooms
No pets and no service animals are allowed at this property
Alcohol is not served at this property
Parking height restrictions apply

Property is also known as

Hotel San Diego Guanajuato
San Diego Guanajuato
Hotel San Diego Hotel
Hotel San Diego Guanajuato
Hotel San Diego Hotel Guanajuato

Hotel San Diego Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 586 out of 1008 reviews
Rating 8 - Good. 251 out of 1008 reviews
Rating 6 - Okay. 89 out of 1008 reviews
Rating 4 - Poor. 41 out of 1008 reviews
Rating 2 - Terrible. 41 out of 1008 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

2/10 Terrible

Gerardo

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel without access
It was impossible to get in the hotel do not have access to it and most of the streets are closed I spent more than 2 hours on the car driving around until I give up service told me that they didn't give me my money and the app of hotels.com didn't give me the chance to clarify the situation and neither the customer service phone number is was a nightmare then I didn't stay at the hotel because also the souronding looks dangerous so I left
Stayed 1 night in Jan 2025

10/10 Excellent

Carlos

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The balcony had a great view
Stayed 1 night in Jan 2025

10/10 Excellent

Emiliano

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Pedro

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice and cozy
Stayed 2 nights in Jan 2025

10/10 Excellent

Rosio

Stayed 1 night in Dec 2024

10/10 Excellent

Janet

Stayed 2 nights in Dec 2024

8/10 Good

Xochitl

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Dec 2024

6/10 Okay

Carmen C

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Muy ruidosas habitaciones
Muy buena ubicación, habitaciones limpias pero SUPER RUIDOSAS habitaciones. Se escucha todo de la calle. Rentamos 7 habitaciones y la peor fue la 130 pues, ademas del ruido de la calle que se escucha por completo, el hotel estaciona coches afuera de estas habitaciones. Se anuncia con estacionamiento y solamente cuenta con 4 lugares para coches pequeños justo frente a está habitación. Escuchamos a otros huéspedes quejarse de lo mismo al hacer el check out y hacer estos comentarios en recepcion.
Stayed 1 night in Dec 2024

8/10 Good

Heriberto

Liked: Cleanliness, staff & service, property conditions & facilities
This property is perfect for a tourist. The only thing I will change would be the privacy between the restroom and the main room. The door in the restroom is made of window and has a very thin curtain where your partner can see through that window and see you using the restroom
Stayed 2 nights in Dec 2024

8/10 Good

Nancy

Liked: Staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

Brayan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Dec 2024

10/10 Excellent

Ramon

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Adriana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was amazing. Great hospitality. Restaurant upstairs has good food.
Stayed 4 nights in Dec 2024

2/10 Terrible

Eduardo

Business traveler
Disliked: Cleanliness, amenities
Terrible customer service from front desk staff
Stayed 2 nights in Dec 2024

10/10 Excellent

Alma

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
I like everything especially the comfort in the hotel
Stayed 2 nights in Dec 2024

10/10 Excellent

Esteban

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very friendly
Stayed 1 night in Dec 2024

2/10 Terrible

Juan

Stayed 1 night in Nov 2024

10/10 Excellent

Maria

Liked: Cleanliness, staff & service, property conditions & facilities
The great friendly customer service
Stayed 3 nights in Nov 2024

10/10 Excellent

Jacqueline

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is the best
Stayed 1 night in Oct 2024

6/10 Okay

Janie

Traveled with family
Disliked: Staff & service, amenities
Bed was horrible! Noise level was high!
Stayed 5 nights in Nov 2024

10/10 Excellent

RONALD

Stayed 3 nights in Nov 2024

10/10 Excellent

Jose

Liked: Cleanliness
Stayed 3 nights in Sep 2024

10/10 Excellent

Steven

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great restaurant
Stayed 1 night in Nov 2024

10/10 Excellent

BLACK

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Is in downtown so everything is close
Stayed 1 night in Nov 2024

6/10 Okay

Daren

They need to have a disclaimer about how loud it is around the hotel
Stayed 2 nights in Nov 2024