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Hotel Plaza Zacatecas

3.0 star property

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December 2024
January 2025

Photo gallery for Hotel Plaza Zacatecas

Indoor pool, outdoor pool
Interior detail
Interior entrance
Front of property
Exterior

Reviews

5.8 out of 10

Popular amenities

  • Bar
    Bar
  • Pool
    Pool
  • Gym
    Gym
  • Room service
    Room service
  • Breakfast included
    Breakfast included
  • Laundry
    Laundry

Explore the area

Map
Blvd Lopez Portillo 3500, Guadalupe, ZAC, 98610
  • Monumental Bull Ring
    18 min walk
  • Historic Center
    6 min drive
  • Zacatecas Cathedral
    6 min drive
  • Zacatecas, Zacatecas (ZCL-General Leobardo C. Ruiz Intl.)
    30 min drive

Room options

View all photos for Junior Suite

In-room safe, desk, iron/ironing board, free WiFi

Junior Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Premium Suite

In-room safe, desk, iron/ironing board, free WiFi

Premium Suite

  • Sleeps 3
  • 1 King Bed

View all photos for Triple Room

In-room safe, desk, iron/ironing board, free WiFi

Triple Room

  • Sleeps 5
  • 2 Double Beds OR 1 Twin Bed

View all photos for Double Room

In-room safe, desk, iron/ironing board, free WiFi

Double Room

  • Sleeps 4
  • 2 Double Beds

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Front of property

Hotel Don Miguel

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Spa
Parking included
Free WiFi
4.2 out of 5, Very Good, (664)
The price is $39
per night
$46 total
includes taxes & fees
Dec 8 - Dec 9
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About this property

Hotel Plaza Zacatecas

3-star Guadalupe hotel with restaurant
This hotel features an indoor pool, an outdoor pool, and a restaurant. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a fitness center, a bar/lounge, and a business center.
Hotel Plaza Zacatecas offers 61 air-conditioned accommodations with safes and complimentary bottled water. Flat-screen televisions come with cable channels. Bathrooms include showers and complimentary toiletries.

This Guadalupe hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is offered daily and irons/ironing boards can be requested.

An indoor pool, an outdoor pool, and a children's pool are on site. Other recreational amenities include a fitness center.
In addition to a children's pool and an indoor pool, Hotel Plaza Zacatecas provides an outdoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This 3-star property offers access to a business center and meeting rooms. This business-friendly hotel also offers a terrace, barbecue grills, and tour/ticket assistance. Complimentary self parking is available on site.

Hotel Plaza Zacatecas has designated areas for smoking.

A complimentary continental breakfast is served each morning between 7 AM and 10 AM.
Los Geanios - This restaurant specializes in Regional cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free continental breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Los Geanios

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Outdoor pool

Family friendly

  • Children's pool
  • Indoor pool
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • No elevator

More

  • Designated smoking areas

Room amenities

Bathroom

  • Free toiletries
  • Private bathroom
  • Shower

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Desk
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 1:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property does not have elevators
Pool access available from 10 AM to 8 PM
No pets and no service animals are allowed at this property

Property is also known as

Hotel Plaza Zacatecas
Hotel Plaza Zacatecas Hotel
Hotel Plaza Zacatecas Guadalupe
Hotel Plaza Zacatecas Hotel Guadalupe

Hotel Plaza Zacatecas Reviews

Reviews

5.8
Rating 10 - Excellent. 9 out of 89 reviews" "
Rating 8 - Good. 25 out of 89 reviews" "
Rating 6 - Okay. 22 out of 89 reviews" "
Rating 4 - Poor. 14 out of 89 reviews" "
Rating 2 - Terrible. 19 out of 89 reviews" "

6.6/10

Cleanliness

6.8/10

Staff & service

7.0/10

Amenities

5.4/10

Property conditions & facilities

Reviews

2/10 Terrible

LUIS H

Disliked: Cleanliness, property conditions & facilities, room comfort
One bad experience
The outside of the hotel was nice. The rooms were horrible. The beds were uncomfortable. No shampoo at least. The curtains were so old that when we tried to close them they ripped. We were not able to turn the tv. Really really bad experience
Stayed 1 night in Jul 2018

2/10 Terrible

Abiel

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
You get what you pay... no hot water the hotel is old They wanted to charge me extra for breakfast the pool is horrible. No coming back to this hotel!
Stayed 2 nights in Jul 2017

8/10 Good

JULIO EDUARDO

Liked: Cleanliness, staff & service
Necesitan cambiar colchones pues ya están muy deteriorados
Stayed 1 night in Dec 2019

8/10 Good

Francisco

Liked: Cleanliness
Bien para el precio
Buen hotel, con buena ubicación si vas en auto. El agua caliente tarda mucho en salir por lo que se desperdicia mucha agua. No hay variedad en el desayuno. Almohadas poco cómodas
Stayed 2 nights in Dec 2019

4/10 Poor

Verified traveler

Traveled with family and small children
Disliked: Amenities, property conditions & facilities
No me gustaron los servicios el lavabl tenia fuga y se tiro el agua toda la noche, el mini split no servia y la television nunca se pudo configurar
Stayed 1 night in Dec 2019

6/10 Okay

Ramiro

Liked: Cleanliness, staff & service
Puede mejorar
Para la ubicación, que es muy buena deberían renovar sus instalaciones, está deteriorado, el personal se esmera en atender bien. Un error es poner iluminación decorativa en cada ventana , la luz penetra a la habitación.
Stayed 2 nights in Nov 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities
Cercanía con la ciudad fácil acceso limpio y el personal servicial
Stayed 1 night in Nov 2019

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Muy bien todo...
Stayed 2 nights in Jul 2019

6/10 Okay

Verified traveler

Traveled with family
Buena ubicación y buena atención de las personas del comedor
Stayed 2 nights in Jul 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service
BUENA UBICACION................. FALTA LIMPIEZA........................
Stayed 2 nights in Jul 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Esta muy bien excelente servicio, y atencion del personal.
Stayed 1 night in Jul 2019

8/10 Good

Yajairs jimenez

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in May 2019

8/10 Good

Alberto, Naucalpan, México

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En condiciones generales el hotel está bien, a mi criterio le hace falta modernizar o actualizar sus instalaciones.
Stayed 3 nights in Jun 2019

10/10 Excellent

Carlos Oswaldo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Ubicacion
Buena ubicacion
Stayed 1 night in Jun 2019

8/10 Good

Rene

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2019

2/10 Terrible

JUAN

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
ES LA PEOR EXPERIENCIA QUE HE TENIDO DESDE LOS 30 AÑOS QUE TENGO DE VIAJAR DE NEGOCIOS. SUCIO, VIEJO, CUCARACHAS EN EL COMEDOR. LOS BAÑOS SUCIOS Y VIEJOS. EL CLINA, LAS TARJETAS PARA LAS PUERTASY LA TELEVICION SIN FUNCIONAR. EL PERSONAL CON ACTUD NEFASTAY NADA PROFESIONAL.
Stayed 2 nights in May 2019

8/10 Good

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities
Un poco más de detalle en la limpieza, paredes manchadas de mugre de zapatos
Stayed 1 night in May 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lo que no me gusto es que estaban en remodelación dos pisos y si faltaba algo mas de atención en limpieza
Stayed 4 nights in Apr 2019

10/10 Excellent

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Estacionamiento, muy biem ubicado y buena relacion precio calidad
Stayed 2 nights in Mar 2019

6/10 Okay

Verified traveler

Business traveler
Liked: Cleanliness, property conditions & facilities
Disliked: Amenities
Me cancelaron mi reservación y me mandaron a un hotelucho peor que hotel de paso extremadamente sucio incomodo de MUY BAJO NIVEL. al día siguiente me dieron una mejor habitación el hotel plaza pero solo una noche y me cobraron las dos, al mismo precio en dos hoteles, incomodo eh intentaron reponer el daño más aún así fue experiencia desagradable, las chicas de recepción muy amables.
Stayed 2 nights in Mar 2019

6/10 Okay

Jorge

Traveled with family and small children
Disliked: Property conditions & facilities
La televisión de la habitación no funcionaba, los desayunos muy ricos
Stayed 2 nights in Mar 2019

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
En general la limpieza está bien aunque me di cuenta que al aparato de aire acondicionado le hacía falta una pasada con el sacudidor. No me gustó que no haya agua para beber,, hay que comprarla. No había frasquitos con shampoo en el baño. Les falta personal en el restaurante aunque la única persona que atendía las mesas fue muy amable al igual que recepción. Gracias por sus atenciones-
Stayed 1 night in Mar 2019

2/10 Terrible

Antonio, Guadalajara

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
No respetaron mi reservación hecha por esta plataforma porque según ellos no había depositado ya que elegí la opción de pagar en el hotel. Su solución fue ma darnos a un hotel el cual estaba muy retirado, estaba muy sucio las sábanas se veía que no las habían lavado en semanas. No prendía la tele y no tenía agua caliente. En ese rato me di cuenta que no había Sido el único al que le habían hecho eso.
Stayed 2 nights in Mar 2019

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2019