Hotel Casa Real Zacatecas

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Room options

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | Iron/ironing board, free WiFi, bed sheets

Standard Room, 2 Double Beds

  • 169 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Superior Room

Superior Room | Iron/ironing board, free WiFi, bed sheets

Superior Room

  • 182 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard With Street View

Iron/ironing board, free WiFi, bed sheets

Double Room Standard With Street View

  • Sleeps 4

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per night
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includes taxes & fees
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About this property

Hotel Casa Real Zacatecas

3-star Guadalupe hotel with restaurant
This hotel features a restaurant, dry cleaning, and a 24-hour front desk. Free WiFi in public areas and free self parking are also provided.
Hotel Casa Real Zacatecas offers 80 accommodations with complimentary bottled water and ceiling fans. 32-inch flat-screen televisions come with satellite channels.

Bathrooms include showers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access. This Guadalupe hotel also offers dry cleaning/laundry services, room service (during limited hours), and an elevator. Onsite self parking is complimentary.

Hotel Casa Real Zacatecas has designated areas for smoking.

Buffet breakfasts are available for a surcharge and are served each morning between 7 AM and noon.
RESTAURANTE CASA REAL - This family restaurant serves breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily buffet breakfast available 7:00 AM to noon for a fee: MXN 120 per person
  • A restaurant

Restaurants on site

  • RESTAURANTE CASA REAL

Conveniences

  • 24-hour front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shampoo
  • Shower
  • Soap
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Iron/ironing board on request
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 8:00 PM
Early check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 200 per pet, per stay
1 total pets

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 120 per person
  • Pet fee: MXN 200 per pet, per stay
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

There is limited hot water on site
Only registered guests are allowed in the guestrooms
A car is not required for transportation to and from this property

Property is also known as

Casa Real Zacatecas
Hotel Casa Real Zacatecas
Casa Real Zacatecas Guadalupe
Hotel Casa Real Zacatecas Hotel
Hotel Casa Real Zacatecas Guadalupe
Capital O Hotel Casa Real Zacatecas
Hotel Casa Real Zacatecas Hotel Guadalupe

Hotel Casa Real Zacatecas Reviews

Reviews

7.0

Good

Rating 10 - Excellent. 27 out of 114 reviews" "
Rating 8 - Good. 34 out of 114 reviews" "
Rating 6 - Okay. 28 out of 114 reviews" "
Rating 4 - Poor. 11 out of 114 reviews" "
Rating 2 - Terrible. 14 out of 114 reviews" "

7.4/10

Cleanliness

7.2/10

Staff & service

6.4/10

Amenities

6.4/10

Property conditions & facilities

Reviews

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities
Stayed 7 nights in Jan 2020

2/10 Terrible

Verified traveler

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Worst Hotel ever visited, Did not spend the night there and searched fro a different one.
Stayed 1 night in Jan 2020

4/10 Poor

Patricia, New York

Business traveler
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
I do NOT recommend staying at this hotel. Rooms look nothing like they show in the pictures. Uncomfortable beds, bedding was dirty, trash on the floor. Halls and other rooms are in very bad conditions (they seem to be refurbishing, which is usually not a big deal, but in this case it looks creepy, makes you wanna leave) And this is NOT a family hotel, too much noise in other rooms until early morning (around 5 a.m.) Spend a little more and stay at a decent place. No lo recomiendo, gaste usted un poco más y quédese en un lugar más decente. Las fotografías NO corresponden para nada a cómo lucen las habitaciones realmente. Las camas son incómodas, las colchas estaban sucias, había basura en el piso y en los cestos de basura de huéspedes anteriores. Los pasillos y otras habitaciones están en pésimas condiciones. Parecen estar remodelando, lo cuál normalmente no es gran problema, pero en este caso las condiciones son deplorables. Me pregunto porqué no simplemente cierran el piso completo. Y lo peor; NO es un hotel familiar, demasiado ruido de otras habitaciones hasta altas horas de la madrugada (5 a.m.) no es posible dormir bien, mucho menos descansar.
Stayed 2 nights in Jan 2020

8/10 Good

Luis

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
BIEN, MUY BIEN.
Stayed 4 nights in Jan 2020

6/10 Okay

Verified traveler

Business traveler, Traveled with family
Liked: Staff & service
Disliked: Property conditions & facilities
Un poco maltratada la habitacion, tenia puertas selladas con cinta, el buro de la revamara roto, sabanas y cortinas con agujeros o remendadas, en el baño la regadera estaba rota.
Stayed 1 night in Jan 2020

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 7 nights in Jun 2019

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Amenities, property conditions & facilities
The rooms smell dusty. the room was super cold. we had to sleep with out coats on. the remote control did not work and the internet could not reach into our room. the telephone in the room did not work and even some outlets did not work either.
Stayed 1 night in Dec 2018

6/10 Okay

Verified traveler

Liked: Cleanliness
Disliked: Property conditions & facilities, room comfort
They don’t have refrigerator ,ac or heater not even ice machines
Stayed 5 nights in Nov 2018

2/10 Terrible

felicitas

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
For the price this place is not worth it. It boasted about A/C and it was not working, we tried to turn the fan and received an electric shock. The dressers looked like someone had taken a bite out of the corners. Our room was located at the front and you could hear traffic as if you where standing at the street. Staff looked like we were an inconvenience to them.
Stayed 1 night in Jun 2017

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

8/10 Good

paul, Nayarit, MEX

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Easy to find and quite nice
Easy to find and just off the main road through town. We were on the back side of the hotel, so little highway noise. Not many barking dogs or other irritation deep-night sounds. Good view from the top floor where were. Restaurant was good, and moderately priced, as was the bar service. The staff were all excellent. Perla, the manager on duty when we arrived, was outstandingly helpful and totally bilingual. Building is older but well-maintained. Good, gated and guarded parking behind. Room was adequately sized and spotless. Shower was clean, with good pressure and very hot water. Overall, it wasn't a 5-Star place, but in a smaller town like Zacatecas, it was plenty good enough in general, and excellent in the things that count: cleanliness, security, comfort, on-site amenities, and ease of access. We'll stay here again our next overnight in Zacatecas.

8/10 Good

Alex, texas

Liked: Cleanliness, staff & service, property conditions & facilities
Close to a running spot
Good hotel for the money. Could not get remote control for tv. Courteous staff.

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
no me recibieron no estaba en funcionamiento el hotel y expedia no me aviso
Stayed 1 night in Mar 2021

2/10 Terrible

Aaron Enrique Limas

Stayed 1 night in Jan 2021

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Simplemente no nos recibieron el hotel estaba cerrado
Stayed 1 night in Jul 2020

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Todo mal
Pésimo servicio y pésimas habitaciones
Stayed 1 night in Jun 2020

8/10 Good

Verified traveler

Stayed 1 night in Jun 2020

10/10 Excellent

Verified traveler

Stayed 1 night in Mar 2020

8/10 Good

Juan manuel

Traveled with family
Liked: Cleanliness, staff & service, room comfort
ropa de cama
estuvo bien lo que no me gusto es la ropa de cama esta muy desgastada deberian invertirle en poner mas nuevas las sabanas estaban rotas
Stayed 1 night in Mar 2020

2/10 Terrible

José Neill Amhed

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel sumamente desagradable
Este hotel no respeta la elección de habitaciónes, pedí una con cama KING SIZE y me dieron una con dos camas, además sábanas y fundas sucias y oliendo a sudor, los cubrecamas son cafés, y tenian manchas de líquido blanco como de baba seca, todo estuvo pesimo, el baño todo sucio, los azulejos llenos de moho, la alfombra manchada y se ve que no la aspiran seguido, me dijeron que me habían dado esa habitación por qué no tenían disponibles al momento pero en cuanto hubiera una me cambiarían a la que solicite, cosa que jamás ocurrió, mi pregunta es acaso solo tienen 2 habitaciónes con cama KING SIZE?? Señores, no engañen al usuario, piensan que somos ignorantes y más a los que viajamos seguido, yo dejé la habitación ynlwd deje mi dinero a ver si así compran jabón y cloro para que laven las sábanas y fundas apestosas que ponen en sus camas.
Stayed 1 night in Mar 2020

6/10 Okay

Arturo

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Stayed 3 nights in Mar 2020

10/10 Excellent

Guadalupe

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Buena opción económica
Excelente precio, calidad suficiente,
Stayed 1 night in Mar 2020

8/10 Good

Nayeli

Liked: Staff & service
Stayed 1 night in Mar 2020

8/10 Good

Raul Mateo

Liked: Cleanliness, property conditions & facilities, room comfort
En general bien
Stayed 3 nights in Mar 2020

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Un lugar muy apacible, con estacionamiento gratuito y muy limpio
Stayed 1 night in Mar 2020