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voco Guadalajara Neruda, an IHG Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for voco Guadalajara Neruda, an IHG Hotel

Exterior
Bar (on property)
Point of interest
Exterior
Meeting facility

Reviews

9.4 out of 10

Exceptional

Popular amenities

  • Room service
  • Breakfast available
  • Pet friendly
  • Parking available
  • Gym
  • Free WiFi

Explore the area

Map
Av Pablo Neruda #2828, Guadalajara, JAL, 44630
  • Punto Sao Paulo Shopping Center
    14 min walk
  • Guadalajara Country Club
    3 min drive
  • Plaza Patria
    4 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    41 min drive

Room options

View all photos for Premium Room, 1 King Bed (Mid Floor)

Room amenity

Premium Room, 1 King Bed (Mid Floor)

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed (High Floor)

Room amenity

Premium Room, 1 King Bed (High Floor)

  • 409 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (High Floor)

Room amenity

Standard Room, 1 King Bed (High Floor)

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed (Mid Floor)

Room amenity

Standard Room, 1 King Bed (Mid Floor)

  • 248 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Balcony (Mid Floor)

Room amenity

Standard Room, 2 Queen Beds, Balcony (Mid Floor)

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony (High Floor)

Room amenity

Standard Room, 2 Queen Beds, Balcony (High Floor)

  • 280 sq ft
  • City view
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Room amenity

Standard Room

  • Sleeps 2
  • 1 Twin Bed

View all photos for Room, 1 Queen Bed, Accessible (Mobility, High Floor)

Room, 1 Queen Bed, Accessible (Mobility, High Floor) | Minibar, desk, laptop workspace, soundproofing

Room, 1 Queen Bed, Accessible (Mobility, High Floor)

  • 280 sq ft
  • City view
  • Sleeps 2
  • 1 Queen Bed

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Front of property

Hotel Riu Plaza Guadalajara

Pool
Spa
Free WiFi
Restaurant
4.6 out of 5, Wonderful, (3717)
The price is $118
per night
$142 total
includes taxes & fees
Jan 11 - Jan 12
Hotel Riu Plaza Guadalajara

About this property

voco Guadalajara Neruda, an IHG Hotel

4-star hotel in Providencia
Along with a restaurant, this smoke-free hotel has a fitness center and a conference center. Other amenities include self parking, conference space, and free use of bicycles.
Voco Guadalajara Neruda, an IHG Hotel offers 104 air-conditioned accommodations with minibars and coffee/tea makers. Rooms open to balconies. 50-inch LED televisions come with cable channels. Bathrooms include showers with rainfall showerheads, and hair dryers.

This Guadalajara hotel provides complimentary wireless Internet access, with a speed of 25+ Mbps. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and complimentary bicycles.
Voco Guadalajara Neruda, an IHG Hotel features a fitness center and complimentary bicycles. The hotel offers a restaurant. This 4-star property offers access to 5 meeting rooms and coworking spaces.

Event facilities measuring 980 square feet (91 square meters) include a conference center. This business-friendly hotel also offers room service (during limited hours), discounted use of a nearby fitness facility, and an elevator. Onsite parking is available (surcharge), along with a car charging station.

Voco Guadalajara Neruda, an IHG Hotel is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge on weekdays between 6:30 AM and noon and on weekends between 7:30 AM and noon.
Voco Guadalajara Neruda, an IHG Hotel has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 25+ Mbps

Parking and transportation

  • Electric car charging station on site
  • Secured, covered self parking on site (MXN 80 per day)
  • Wheelchair-accessible parking available

Food and drink

  • Cooked-to-order breakfast available for a fee 6:30 AM to noon on weekdays and 7:30 AM to noon on weekends; MXN 200 to 345 for adults and MXN 110 to 113 for children
  • A restaurant
  • Couples/private dining

Things to do

  • Bicycle storage
  • Free bicycle rentals
  • Gym

Family friendly

  • Free crib
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Water dispenser

Guest services

  • Housekeeping (daily)

Business services

  • 5 meeting rooms
  • Conference center (980 square feet of space)
  • Coworking space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 1 accessible parking space
  • Braille/raised signage
  • Elevator (33 inch wide door)
  • Front entrance ramp
  • Hardwood flooring in room
  • Lever door handles
  • Low-height door lock
  • Low-height view port in door
  • Magnifying mirror
  • Smooth flooring in public areas
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • 1 building
  • 12 floors
  • At least 80% of food locally-sourced
  • Banquet hall
  • Built in 2022
  • Eco-friendly cleaning products used
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 50-inch LED TV with cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar

More

  • Air conditioning
  • Cleaning products are eco-friendly
  • Desk
  • Desk chair
  • Energy-saving switches in guestrooms
  • Laptop workspace
  • LED lighting
  • Mobile key entry
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 600 per pet, per night, plus a deposit of MXN 2000 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 26 lbs per pet)
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, per adult, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 200 to 345 for adults, and MXN 110 to 113 for children
  • Covered self parking fee: MXN 80 per day (in/out privileges)
  • Pet deposit: MXN 2000 per stay
  • Pet fee: MXN 600 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Parties and events (including family gatherings, birthday parties and weddings) are allowed on site; maximum attendees: 150
This property uses eco-friendly cleaning products
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Voco Neruda
Voco Guadalajara Neruda
voco Guadalajara Neruda, an IHG Hotel Hotel
voco Guadalajara Neruda, an IHG Hotel Guadalajara
voco Guadalajara Neruda, an IHG Hotel Hotel Guadalajara

voco Guadalajara Neruda, an IHG Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 155 out of 193 reviews" "
Rating 8 - Good. 26 out of 193 reviews" "
Rating 6 - Okay. 5 out of 193 reviews" "
Rating 4 - Poor. 2 out of 193 reviews" "
Rating 2 - Terrible. 5 out of 193 reviews" "

9.6/10

Cleanliness

9.4/10

Staff & service

9.2/10

Amenities

9.6/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Sep 2024

6/10 Okay

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 8 nights in Sep 2024

10/10 Excellent

Maritza

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2023

10/10 Excellent

Jorge

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel love to say there again
Stayed 1 night in Aug 2024

10/10 Excellent

Anna Marie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Location was great. Very quiet an and safe area. The staff was very friendl. Breakfast every morning was amazing! Both buffet style and plates! Definitely would recommend and stay again. I loved the aesthetics! The view every morning from my room balcony was beautiful
Stayed 3 nights in Aug 2024

10/10 Excellent

Francisco

Stayed 1 night in Aug 2024

10/10 Excellent

EDNA

Liked: Cleanliness, staff & service, property conditions & facilities
Everyone was very helpful, especially Paulina make us feel very special!!!!
Stayed 1 night in Aug 2024

10/10 Excellent

Francisco

Stayed 1 night in Aug 2024

10/10 Excellent

Francisco

Stayed 1 night in Aug 2024

10/10 Excellent

myriam

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel for business travelers
Stayed 2 nights in Jul 2024

10/10 Excellent

Luis

Liked: Cleanliness, property conditions & facilities
Breakfast was excellent
Stayed 1 night in Jul 2024

10/10 Excellent

Lizeth

Business traveler, Traveled with family
Liked: Amenities
Great service
Stayed 1 night in Jul 2024

10/10 Excellent

Agustin

Business traveler
Liked: Amenities
Todo bien
Stayed 1 night in Jul 2024

10/10 Excellent

Lilia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2024

10/10 Excellent

Eleuterio

Traveled with family and small children, Traveled with family
We had a wonderful stay at Voco Guadalajara. The restaurant staff were wonderful. We were there for 5 nights and the pm server went above and beyond to make sure our food and service were to expectation. Hotel is very clean and location is great !
Stayed 5 nights in Jun 2024

10/10 Excellent

Juana

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great dining around and felt very safe in the area . Clean and modem. Our waiter Gustavo at the restaurant was Amazing!! My second time at Vioco .
Stayed 3 nights in Apr 2024

8/10 Good

Roman, New Caney

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel seems to be in a cell data “dead zone”, which doesn’t allow the LTE signal reach your phone, unless you are on WiFi, you got no data service.other than that everything was great
Stayed 2 nights in Apr 2024

10/10 Excellent

cesar, las vegas

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very clean and safe Service especially gustabo up in the restaurant on the 7 th floor was very attentive and polite Very good server
Stayed 3 nights in Apr 2024

8/10 Good

Ramon

Stayed 4 nights in Feb 2024

10/10 Excellent

Georgina

Traveled with partner
Liked: Amenities
Everything was clean and staff was great
Stayed 3 nights in Feb 2024

6/10 Okay

José Miguel

Business traveler
Liked: Cleanliness, staff & service, room comfort
Terrible el sistema de tv por cable Muy dificil obtener jabón de los dispensadores
Stayed 1 night in Feb 2024

10/10 Excellent

Christian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent customer service.
Stayed 3 nights in Feb 2024

10/10 Excellent

Jonathan

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2024

10/10 Excellent

Carol

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 4 nights in Nov 2023

10/10 Excellent

Antoon, New York

Liked: Cleanliness
Stayed 1 night in Dec 2023