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Memora Hotel & Villas Chapala

3.5 star property

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Photo gallery for Memora Hotel & Villas Chapala

Outdoor pool
Luxury Villa | Free cribs/infant beds, free WiFi, bed sheets
Luxury Villa | Private kitchen | Coffee/tea maker
Restaurant
Garden

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pet friendly
  • Breakfast available
  • Bar
  • Laundry

Explore the area

Map
Carretera Guadalajara-Chapala 8890, Chapala, JAL, 45908
  • Sierra De San Juan Cosala
    ‪13 min walk‬
  • Jesus Gonzalez Gallo Cultural Center
    ‪4 min drive‬
  • Lake Chapala
    ‪5 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪30 min drive‬

Room options

View all photos for Luxury Villa

Luxury Villa | Free cribs/infant beds, free WiFi, bed sheets

Luxury Villa

  • 646 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

View all photos for Standard Room, Non Smoking

Free cribs/infant beds, free WiFi, bed sheets

Standard Room, Non Smoking

9.6 out of 10
Exceptional
(29 reviews)
  • 301 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Junior Room, Non Smoking

Junior Room, Non Smoking | Free cribs/infant beds, free WiFi, bed sheets

Junior Room, Non Smoking

  • 301 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, Non Smoking

Standard Room, Non Smoking | Free cribs/infant beds, free WiFi, bed sheets

Standard Room, Non Smoking

7.6 out of 10
Good
(5 reviews)
  • 301 sq ft
  • Sleeps 2
  • 1 Large Twin Bed

View all photos for Superior Room, Non Smoking

Superior Room, Non Smoking | Free cribs/infant beds, free WiFi, bed sheets

Superior Room, Non Smoking

10.0 out of 10
Exceptional
(2 reviews)
  • 484 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Villa

Luxury Villa | Free cribs/infant beds, free WiFi, bed sheets

Luxury Villa

  • 861 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

View all photos for Luxury Villa

Luxury Villa | Free cribs/infant beds, free WiFi, bed sheets

Luxury Villa

  • 689 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Double Bed

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About this property

Memora Hotel & Villas Chapala

3.5-star Chapala hotel with restaurant
This smoke-free hotel features a full-service spa, an outdoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free manager's reception are also provided. Other amenities include a bar/lounge, massage/treatment rooms, and laundry facilities.
Memora Hotel & Villas Chapala offers 83 air-conditioned accommodations with coffee/tea makers. 32-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers.

This Chapala hotel provides complimentary wireless Internet access. Business-friendly amenities include phones along with free local calls (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an outdoor pool.
The onsite spa has 3 treatment rooms including rooms for couples and outdoor treatment areas. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages.

The spa is open select days. Guests under 18 years old are not allowed in the spa.

Memora Hotel & Villas Chapala features a full-service spa and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Each day guests can enjoy a complimentary manager's reception. Public areas are equipped with complimentary wireless Internet access.

This Chapala hotel also offers a terrace, a vending machine, and tour/ticket assistance. Onsite self parking is complimentary.

Memora Hotel & Villas Chapala is a smoke-free property.

A complimentary manager's reception is offered each day.
VISTA HERMOSA - Onsite restaurant.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily English breakfast available 7:00 AM to noon for a fee: MXN 240 for adults and MXN 120 for children
  • A bar/lounge
  • A restaurant
  • Free daily manager's reception

Restaurants on site

  • VISTA HERMOSA

Things to do

  • Full-service spa
  • Outdoor pool

Family friendly

  • Free crib
  • Laundry facilities
  • Outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Hot stone massages
  • Outdoor treatment areas
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • Elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Bathtub or shower
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker

More

  • Air conditioning
  • Free local calls
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Early check-in subject to availability
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 1:00 PM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of MXN 480 per pet, per night
Welcoming dogs only

Children and extra beds

Children are welcome
1 child, up to the age of 11 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately MXN 240 for adults and MXN 120 for children
  • Pet fee: MXN 480 per pet, per night
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

Pool access available from 8:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
Guests under 18 years old are not allowed in the spa

Property is also known as

SR Hotel Suites
Hotel Memora Chapala
Memora & Chapala Chapala
HS HOTSSON Smart Chapala
Memora Hotel & Villas Chapala Hotel
Memora Hotel & Villas Chapala Chapala
Memora Hotel & Villas Chapala Hotel Chapala

Memora Hotel & Villas Chapala Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 354 out of 593 reviews
Rating 8 - Good. 144 out of 593 reviews
Rating 6 - Okay. 63 out of 593 reviews
Rating 4 - Poor. 16 out of 593 reviews
Rating 2 - Terrible. 16 out of 593 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Emmanuel

Traveled with partner
I felt safe and the staff was very nice and helpful the spa was very nice only problem the first day shower water was cold but they came up and fixed it by the next day pool was heated so that was also very nice had music and bar at pool on Sunday really enjoyed that also the restaurant was good verity of food all taste delicious
Stayed 5 nights in Oct 2024

6/10 Okay

Christopher

Disliked: Cleanliness
When I got to the hotel, I found that my room was right next to the pool and to make matters worse, there was a bar right outside the room. Like five feet away. My friend spoke some Spanish, but it wasn't enough at trying to figure out whether I could get a room further down the hallway or upgrade to get a room upstairs without a bar. That language barrier negotiation came to them downgrading me to a lesser room for the same price. I was not happy, but I was kicking myself for not learning more Spanish before I came down. The room was okay, the walls are a little thin (I could hear people coughing in rooms around me) but I had no noise problems. The floor could have used a cleaning and there was dirt and dead bugs around the on/off switch on the bedside lamp. The sheets and towels were clean and the bed was fine. The place could use a remodel. Stunning views from the restaurant. From the web site I thought the area was more accessible, but it's tucked on a hillside with a gate and a surrounding neighborhood, so my thoughts of photo exploring were dashed. It's right on the main road into Ajijic, so convenient for that. Not too close though, which might be good or bad depending on what you like. I will stay elsewhere next time.
Stayed 6 nights in Oct 2024

10/10 Excellent

Norma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was friendly, the room was clean, and the view from the restaurant was amazing. You definitely need car to get anywhere from the hotel but after a long day this place is just what you need. We would definitely stay here again!

10/10 Excellent

James

Stayed 2 nights in Sep 2024

6/10 Okay

timothy

Traveled with family
Liked: Staff & service
Great view
Stayed 5 nights in Aug 2024

10/10 Excellent

Sergio

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
It was a pleasant stay. The staff and the room service were excellent. The only thing I would say could be improved are the room’s lcds need to be up to 2024 standards, i.e have Netflix and YouTube options as opposed to HBO, Max etc.. for a more customized experience. Even lacking that, it still deserves the 5 Star rating.
Stayed 3 nights in Aug 2024

10/10 Excellent

Javier, Chicago

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good reliable clean and safe hotel.
Stayed 1 night in Aug 2024

10/10 Excellent

Jose

Liked: Cleanliness, staff & service
Stayed 1 night in Jul 2024

8/10 Good

Sylvia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Jim

Liked: Cleanliness, staff & service
Stayed 2 nights in Jul 2024

10/10 Excellent

Jose, Lafayette

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
the spa is wonderful
Stayed 1 night in Jul 2024

10/10 Excellent

Peter

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good quality and a pleasant place to stay.
The hotel was clean and clearly well maintained. Everyone was polite and helpful.
Stayed 5 nights in Jun 2024

6/10 Okay

Zaret

Stayed 1 night in Jun 2024

8/10 Good

Alejandra

Traveled with family and small children
Liked: Cleanliness, staff & service, property conditions & facilities
everything was good i except the pillows were a bit smaller, (there was an extra to use by the door but two would’ve been better one for each bed)other than that it was clean and the kids and I enjoyed the pool.
Stayed 2 nights in Jun 2024

10/10 Excellent

Marisol

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jun 2024

10/10 Excellent

Jeranda

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think this could be the best place to stay in town.
Stayed 5 nights in May 2024

10/10 Excellent

Maria Auxilio

Stayed 1 night in May 2024

6/10 Okay

Evelin

Traveled with group
Liked: Cleanliness, property conditions & facilities
They need better pillows
Stayed 2 nights in Apr 2024

10/10 Excellent

Maribel

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool water was warm, safe for children and the hotel offered food/drinks at poolside for purchase
Stayed 2 nights in Mar 2024

6/10 Okay

Julie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was okay but the bed and pillows were substandard
Stayed 4 nights in Mar 2024

4/10 Poor

Susan, Santa Barbara

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I think this property has a lot of potential but there was a huge fire on the mountain. The air quality was poor. The air fire trucks were loud. The pool was dirty. It was not the hotel!s fault. I could smell the smoke and graciously the manager let me cancel my 2bd night. You definitely need a car up there as the bus does not run and it’s too dangerous to walk.
Stayed 2 nights in Mar 2024

10/10 Excellent

Jose

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a great place to stay. Felt very safe. Was clean and spacious.
Stayed 1 night in Mar 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Miguel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2024

10/10 Excellent

Octavio

Stayed 1 night in Feb 2024