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Mama Chuy Hotel & Villas

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Mama Chuy Hotel & Villas

Property grounds
Exterior
Bar (on property)
Exterior
Front of property

Reviews

7.6 out of 10

Good

Popular amenities

  • Bar
  • Pool
  • Hot Tub
  • Breakfast included
  • Room service
  • 24/7 front desk

Explore the area

Map
La puerta #100, Jocotepec, JAL, 45820
  • Lake Chapala
    3 min walk
  • Sierra De San Juan Cosala
    6 min walk
  • Church of San Juan Cosala
    17 min walk
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    61 min drive

Room options

View all photos for Deluxe Room, 2 Double Beds

Deluxe Room, 2 Double Beds | Iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 2 Double Beds, Kitchenette

Deluxe Room, 2 Double Beds, Kitchenette | Iron/ironing board, free WiFi

Deluxe Room, 2 Double Beds, Kitchenette

  • Sleeps 4
  • 2 Double Beds

View all photos for Family Villa, 2 Bedrooms, Kitchenette

Family Villa, 2 Bedrooms, Kitchenette | Iron/ironing board, free WiFi

Family Villa, 2 Bedrooms, Kitchenette

  • Sleeps 8
  • 4 Double Beds

View all photos for Basic Shared Dormitory, 1 Bedroom, Kitchenette

Basic Shared Dormitory, 1 Bedroom, Kitchenette | Iron/ironing board, free WiFi

Basic Shared Dormitory, 1 Bedroom, Kitchenette

  • Sleeps 4
  • 2 Double Beds

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Iron/ironing board, free WiFi

Deluxe Room, 1 King Bed

  • Lake view
  • Sleeps 2
  • 1 King Bed

View all photos for Traditional Villa, 2 Bedrooms

Traditional Villa, 2 Bedrooms | Iron/ironing board, free WiFi

Traditional Villa, 2 Bedrooms

  • Sleeps 6
  • 1 Double Bed and 1 Queen Bed

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includes taxes & fees
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About this property

Mama Chuy Hotel & Villas

4-star Jocotepec hotel walkable to Lake Chapala
This smoke-free hotel features a marina, an outdoor pool, and a restaurant. Free cooked-to-order breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a spa tub, and an outdoor tennis court are onsite.
Mama Chuy Hotel & Villas offers 16 accommodations, which are accessible via exterior corridors and feature DVD players and complimentary bottled water. 22-inch plasma televisions come with premium cable channels.

Bathrooms include showers and complimentary toiletries. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.

An outdoor tennis court and a marina are featured at the hotel. An outdoor pool, a children's pool, and a spa tub are on site.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a marina, Mama Chuy Hotel & Villas features an outdoor tennis court and an outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This family-friendly hotel also offers a children's pool, a spa tub, and a terrace. Onsite self parking is complimentary.

Mama Chuy Hotel & Villas is a smoke-free property.

A complimentary cooked-to-order breakfast is served each morning between 9 AM and noon.
Ruben Grill - This poolside restaurant specializes in international cuisine and serves breakfast and lunch.
Room service (during limited hours) is available.

Languages

Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Free cooked-to-order breakfast available daily 9:00 AM to noon
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Ruben Grill

Things to do

  • Beach volleyball
  • Children's pool
  • Outdoor pool
  • Outdoor tennis court
  • Playground
  • Spa tub

Family friendly

  • Children's pool
  • DVD player
  • In-room refrigerator
  • Outdoor pool
  • Playground

Conveniences

  • 24-hour front desk

Guest services

  • Concierge services
  • Housekeeping (daily)

Business services

  • Meeting room

Outdoors

  • Barbecue grill
  • Garden
  • In the mountains
  • Marina
  • Picnic area
  • Pool loungers
  • Pool umbrellas
  • Terrace

Spa

  • Massage

Accessibility

  • No elevator

More

  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bathroom

  • Free toiletries
  • Shower
  • Towels provided

Entertainment

  • 22-inch plasma TV with premium cable channels
  • DVD player

Food and drink

  • Free bottled water
  • Limited room service
  • Refrigerator

More

  • Access via exterior corridors
  • Ceiling fan
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
1 child, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room; children may not be eligible for complimentary breakfast
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property does not have elevators
No pets and no service animals are allowed at this property

Property is also known as

Mama Chuy Hotel Villas San Juan Cosala
Mama Chuy Hotel Villas
Mama Chuy Villas San Juan Cosala
Mama Chuy Villas
Mama Chuy Hotel Villas
Mama Chuy Hotel & Villas Hotel
Mama Chuy Hotel & Villas Jocotepec
Mama Chuy Hotel & Villas Hotel Jocotepec

Mama Chuy Hotel & Villas Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 41 out of 113 reviews" "
Rating 8 - Good. 29 out of 113 reviews" "
Rating 6 - Okay. 22 out of 113 reviews" "
Rating 4 - Poor. 12 out of 113 reviews" "
Rating 2 - Terrible. 9 out of 113 reviews" "

8.2/10

Cleanliness

8.2/10

Staff & service

7.6/10

Amenities

7.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Ruben

Traveled with family and small children, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great area and peaceful
Stayed 1 night in Apr 2023

10/10 Excellent

Hugo

Stayed 2 nights in Oct 2022

10/10 Excellent

Hugo

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Has all you need. Excellent view.
Stayed 1 night in Oct 2022

6/10 Okay

Laura

Business traveler
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Stayed 1 night in Jan 2022

4/10 Poor

Omar Alejandro, lakewood

Traveled with family and small children, Traveled with family
Too expensive and the breakfast its not include for kids, pool too cold
Stayed 1 night in Oct 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recomiendo mucho!
Quedamos durante semana y solo eramos dos o tres familias durante nuestra estancia. Muy amable las personas de hotel. Tiene una vista hermosa del lago de Chapala.
Stayed 2 nights in Aug 2021

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Jun 2021

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The view, You can see the lake,and mountains , you must go
Stayed 1 night in May 2021

8/10 Good

Rayito, Sterling Heights

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Villas are rustic and a bit dated, I should have checked before booking for stairs since I travelled with my 95 years younger Mom but she as always was awesome and we enjoyed our time together. Staff was friendly and helpful, I was able to switch to a more convenient apartment. We did no cook but used the stove to warm Mom’s coffee there is no microwave and the fridge wasn’t cooling to well but not used for soda and water so it was OK. Landscape is gorgeous and so is the view.
Stayed 2 nights in Dec 2019

10/10 Excellent

Verified traveler

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What I loved the most about this place is the service. Everyone is very friendly and assuring that every client is having a great time. The rooms are cleaned very well. The morning breakfast was delicious. Will be going back next summer.
Stayed 1 night in Aug 2019

6/10 Okay

Verified traveler

Stayed 1 night in May 2019

2/10 Terrible

Lynda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Decrepit Hotel
This is NOT 4 star but a 2 Star at best This place is old and outdated. Stains on the bed cover, metal seats with no cushions,locks that would not operate for sucurity from the inside. Pool dirty and spa cloudy. The 2 rooms we had were along way apart with high steps and no railings for my mother-in-law law of 83 so we changed to a 2 bedroom suite and charged us 200 pesos more. The shower was really poor with a drizzle of hot water. The property looks nice when you enter but the rooms are behind basic That charged $ 140 US and was worth $ 50 US maximum
Stayed 1 night in Mar 2019

4/10 Poor

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities, room comfort
Staff was very very nice amd profesional but the property accomodations were too old and some how unconrfortable
Stayed 1 night in Sep 2018

10/10 Excellent

Yolanda

Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
Place is great for family getaways. My only negative comment is that the pools need to be maintenanced regularly especially during high peak season....water was not clean and jacuzzi was not functioning.

6/10 Okay

bill, vancouver

Liked: Cleanliness, room comfort
Quiet, great view
The hotel doesn't really cater to international visitors but for local families on weekends. I was the only foreigner the 4 nights. You get a two-room apartment with kitchen facilities but no local shopping. Almost no staff with English facility.
Stayed 4 nights in Feb 2018

6/10 Okay

Rose, California

Liked: Staff & service
Nice quiet place
The hotel is nice and clean,however the restaurant was closed most of the time. At the reception we were told breakfast starts at 9, but when we show up at the restaurant we were told they open at 9:30.
Stayed 3 nights in Jan 2018

8/10 Good

Forrest

Liked: Staff & service
Stayed 1 night in Nov 2017

2/10 Terrible

Verified traveler

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Rude Staff and Poor rating overall
The front desk service was terrible and very poor cleanliness overall. The pool was dirty and in poor condition (loose tiles throughout). I would not stay in this Hotel again nor I would recommended.

4/10 Poor

Hitesh, San Diego

Disliked: Cleanliness, property conditions & facilities, room comfort
Room allotted was in poor condition
I reserved a room after looking into the pictures and the room allotted looked to be like a newly constructed/under-construction room. Was not looking like a hotel room at all. Too cold at night and no air-conditioner/heater was available.

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was nice and clean and nice area to staff very helpful

10/10 Excellent

Cristian, Houston

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Relaxing
We loved the hotel it was relaxing and the food was great.

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great hotel with awesome cool
Stayed 2 nights with family and could have stayed A lot longer!

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Nice and quiet hotel. For resting
Good hotel, but no bar, no restaurant. Good place fo resting and a nice view of Lake and Volcan

6/10 Okay

Brent, Tangancicuaro

Beautiful location, beautiful view.
Generally good but the hotel was not prepared for our needs (extra bed).

8/10 Good

David, Ogden Utah

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice secluded hotel close to the Lake
Mama Chuy hotel was a very pleasant surprise. Great amenities, excellent breakfast and nice room.