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Hotel Real de Chapala

3.0 star property

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Exterior
Exterior
Reception
Suite, Private Pool | In-room safe, desk, laptop workspace, iron/ironing board
Suite, Private Pool | In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.4 out of 10
Very good

Popular amenities

  • Hot Tub
  • Bar
  • Room service
  • 24/7 front desk

Explore the area

Map
Paseo del Prado 20, Fracc. La Floresta, Ajijic, JAL, 45920
  • Church of Ajijic
    ‪17 min walk‬
  • Ajijic Malecón
    ‪17 min walk‬
  • Monte Coxala Spa
    ‪11 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪39 min drive‬

Room options

View all photos for Double Room, 2 Double Beds, Lake View

Double Room, 2 Double Beds, Lake View | In-room safe, desk, laptop workspace, iron/ironing board

Double Room, 2 Double Beds, Lake View

  • 484 sq ft
  • Lake view
  • Sleeps 4
  • 2 Double Beds

View all photos for Double Room, 2 Double Beds, Garden View

Double Room, 2 Double Beds, Garden View | In-room safe, desk, laptop workspace, iron/ironing board

Double Room, 2 Double Beds, Garden View

  • 409 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Suite, Private Pool

Suite, Private Pool | In-room safe, desk, laptop workspace, iron/ironing board

Suite, Private Pool

  • 915 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Double Room Standard With Lake View

In-room safe, desk, laptop workspace, iron/ironing board

Double Room Standard With Lake View

  • Lake view
  • Sleeps 5
  • 2 Full Bed(s) and 1 Twin Bed(s)

View all photos for Double Room Standard With Garden View

In-room safe, desk, laptop workspace, iron/ironing board

Double Room Standard With Garden View

  • Sleeps 4
  • 2 Full Bed(s)

View all photos for Single Suite With Garden View

In-room safe, desk, laptop workspace, iron/ironing board

Single Suite With Garden View

  • Sleeps 2
  • 1 Full Bed(s)

View all photos for Double Room Standard With Lake View

In-room safe, desk, laptop workspace, iron/ironing board

Double Room Standard With Lake View

  • Lake view
  • Sleeps 5
  • 2 Full Bed(s) and 1 Twin Bed(s)

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The price is $150 total
includes taxes & fees
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About this property

Hotel Real de Chapala

3-star Chapala hotel close to Tobolandia
Along with a restaurant, this smoke-free hotel has a bar/lounge and a poolside bar. Free WiFi in public areas and free self parking are also provided. Other amenities include a snack bar/deli, a hot tub, and a seasonal outdoor pool.
Hotel Real de Chapala offers 85 accommodations with safes and complimentary bottled water. Televisions come with cable channels. Bathrooms include rainfall showerheads and complimentary toiletries.

This Chapala hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is provided daily.

A children's pool, a seasonal outdoor pool, and a hot tub are on site.
In addition to a seasonal outdoor pool, Hotel Real de Chapala provides a hot tub and a children's pool. Dining options at the hotel include a restaurant and a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. Wireless Internet access is complimentary.

This family-friendly hotel also offers a terrace, an arcade/game room, and tour/ticket assistance. Complimentary uncovered self parking is available on site.

Hotel Real de Chapala is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 8:00 AM and noon.
Onsite venue - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner. Guests can enjoy alfresco dining (weather permitting).
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Area shuttle (surcharge)
  • Free secured, uncovered self parking on site

Food and drink

  • Daily cooked-to-order breakfast available 8:00 AM to noon for a fee: MXN 150 to 350 for adults and MXN 80 to 350 for children
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Snack bar/deli

Things to do

  • Arcade/game room
  • Billiards/pool table
  • Children's pool
  • Hot tub
  • Seasonal outdoor pool

Family friendly

  • Arcade/game room
  • Children's pool
  • Grocery/convenience store
  • Laundry facilities
  • Seasonal outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Tour and ticket assistance

Outdoors

  • Garden
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Handrails in stairways
  • Upper floors accessible by stairs only
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchairs on site

More

  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 1 PM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for MXN 400.0 per night
Cribs (infant beds) are available for MXN 400.0 per day

Property payment types

Important information

Optional extras

  • Fee for cooked-to-order breakfast: approximately MXN 150 to 350 for adults, and MXN 80 to 350 for children
  • Crib (infant bed) fee: MXN 400.0 per day
  • Rollaway bed fee: MXN 400.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

This property does not have elevators
The seasonal pool will be open from February to December
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Hotel Real Chapala
Hotel Real de Chapala
Real de Chapala
Real De Chapala Ajijic
Real De Chapala Hotel Ajijic
Hotel Real Chapala Ajijic
Real Chapala Ajijic
Real Chapala
Hotel Real de Chapala Hotel
Hotel Real de Chapala Ajijic
Hotel Real de Chapala Hotel Ajijic

Hotel Real de Chapala Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 506 out of 1010 reviews
Rating 8 - Good. 286 out of 1010 reviews
Rating 6 - Okay. 107 out of 1010 reviews
Rating 4 - Poor. 52 out of 1010 reviews
Rating 2 - Terrible. 59 out of 1010 reviews

8.6/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Luis Gerardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excelente desayuno
Stayed 1 night in Feb 2025

10/10 Excellent

Fabiola

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

6/10 Okay

DAVID

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Beautiful place but rooms are very old need upgrade.
Stayed 1 night in Feb 2025

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Feb 2025

10/10 Excellent

Jocelyn

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was beautiful and quaint. Perfect for a quiet get away.
Stayed 2 nights in Jan 2025

8/10 Good

Fernando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

10/10 Excellent

Francisco De La

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Una experiencia muy linda todo hermoso y un ambiente agradable y el personal y muy atento, muchas Gracias por ase de nuestros días muy agradables.
Stayed 2 nights in Jan 2025

10/10 Excellent

Jessica

Liked: Cleanliness, staff & service, property conditions & facilities
Was part of the most beautiful wedding. This place is so beautiful and comfortable
Stayed 2 nights in Jan 2025

10/10 Excellent

William

Stayed 2 nights in Jan 2025

8/10 Good

Thomas, Canyon Country

Stayed 2 nights in Nov 2024

2/10 Terrible

Roberta

We encountered hiway problems and couldn’t make it. We asked for a refund or a rain check and go NO response. Disappointed as we still want to visit the area.
Stayed 1 night in Dec 2024

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay, I wasn't feeling very well (stomach flu) sp the quiet helped and let me rest for another hour or two after checkout ...
Stayed 1 night in Dec 2024

10/10 Excellent

Mario

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful lakeside hotel with an amazing view. Great buffet breakfast.

10/10 Excellent

Ninive

Liked: Cleanliness, staff & service
Stayed 1 night in Dec 2024

10/10 Excellent

BERNARDO

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Adriana

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice property with friendly staff and great views and pools.
Stayed 1 night in Dec 2024

2/10 Terrible

Sergio

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Esta ves es mi cuarta ves que vengo y esta vez muy mala servicio en el bar el restaurante y personal
Stayed 2 nights in Dec 2024

10/10 Excellent

Victor

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Surprising, for nature and quietness lovers
Stayed 1 night in Dec 2024

2/10 Terrible

Elizabeth

Traveled with partner
Disliked: Cleanliness, staff & service, amenities
The property was not welcoming ….the private pool was neither cleaned nor warmed for our arrival. The need to call front desk and wait 20 minutes every time to use it was unacceptable therefore we did not use. The seating area around the pool was filthy! There was very little attention given for service at restaurant therefore we walked 10 minutes to find restaurant options. Room had no way of heating (it was 18o C). Floors in room were cleaned by our white socks !(now black)!
Stayed 3 nights in Dec 2024

10/10 Excellent

Silvia

Stayed 3 nights in Nov 2024

10/10 Excellent

Gonzalo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Eric

Liked: Cleanliness, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Amy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Nov 2024

10/10 Excellent

Rafael, bervely

Traveled with family
Liked: Cleanliness, staff & service, amenities
A beautiful place to have relaxation and calm in front of the lake and very nice gardens
Stayed 1 night in Nov 2024

4/10 Poor

JAIME

Disliked: Staff & service, property conditions & facilities, room comfort

Not worth the money we paid

Run down hotel; it needs to be refurbished. Not worth the Money we paid… hint: for beakfast go to the Main Square / jardín central in Ajijic. There you can enjoy rich Mexican breakfast in any of the local restaurants at a fraction of the hotel price.
Stayed 1 night in Nov 2024