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Hotel Antré Chapultepec

3.5 star property

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Photo gallery for Hotel Antré Chapultepec

Restaurant
Bar (on property)
Reception
Bar (on property)
Standard Room, 2 Double Beds | 1 bedroom, premium bedding, down comforters, in-room safe

Reviews

9.6 out of 10
Exceptional

Popular amenities

  • Bar
  • Room service
  • Laundry

Explore the area

Map
1390 Avenida Ignacio L Vallarta, Guadalajara, Jalisco, 44600
  • Avienda Chapultepec
    ‪2 min walk‬
  • Applicant Service Center
    ‪10 min walk‬
  • Guadalajara Cathedral
    ‪3 min drive‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪21 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Balcony

Standard Room, 1 King Bed, Balcony | 1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed, Balcony

9.6 out of 10
Exceptional
(47 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Standard Room, 2 Double Beds | 1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 2 Double Beds

9.8 out of 10
Exceptional
(55 reviews)
  • 377 sq ft
  • City view
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, down comforters, in-room safe

Standard Room, 1 King Bed

9.6 out of 10
Exceptional
(71 reviews)
  • 377 sq ft
  • City view
  • Sleeps 2
  • 1 King Bed

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About this property

Hotel Antré Chapultepec

3.5-star hotel in Colonia Americana
Along with a restaurant, this smoke-free hotel has a bar/lounge and dry cleaning. Free WiFi in public areas and free self parking are also provided. Additionally, a 24-hour front desk, tour/ticket assistance, and a convenience store are onsite.
Hotel Antré Chapultepec offers 125 accommodations with safes and slippers. Each accommodation is individually furnished. Beds feature down comforters and premium bedding. 65-inch Smart televisions come with cable channels and smart speakers. Bathrooms include showers with rainfall showerheads, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access (speed: 50+ Mbps). Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. This Guadalajara hotel also offers multilingual staff, tour/ticket assistance, and dry cleaning/laundry services. Onsite covered self parking is complimentary.

Hotel Antré Chapultepec is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 11:00 AM and 1:00 PM.
Hotel Antré Chapultepec has a restaurant on site.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free secured, covered self parking on site
  • Free secured, covered extended parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily buffet breakfast available 11:00 AM to 1:00 PM for a fee: MXN 300 for adults and MXN 150 for children
  • A bar/lounge
  • A restaurant

Family friendly

  • Grocery/convenience store

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • 4 steps to reach entrance
  • Elevator (35 inch wide door)
  • Front entrance ramp
  • Handrails in stairways (31 inches high)
  • Lever door handles
  • Low-height door lock
  • Magnifying mirror
  • Tile flooring in room
  • Valet for wheelchair-equipped vehicles
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (43 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-width doorways

More

  • Communal living room
  • Mosquito nets
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Rainfall showerhead
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch smart TV with cable channels
  • Smart speaker

Food and drink

  • Electric kettle
  • Limited room service
  • Tea bags/instant coffee

More

  • Desk
  • Free local calls
  • Heating
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Mobile key entry
  • Phone
  • Safe
  • Window screens

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately MXN 300 for adults and MXN 150 for children

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room

We should mention

No pets and no service animals are allowed at this property

Property is also known as

Hotel Antré
Hotel Antré Chapultepec Hotel
Hotel Antré Chapultepec Guadalajara
Hotel Antré Chapultepec Hotel Guadalajara

Hotel Antré Chapultepec Reviews

Reviews

9.6

Exceptional

Rating 10 - Excellent. 1462 out of 1717 reviews
Rating 8 - Good. 177 out of 1717 reviews
Rating 6 - Okay. 44 out of 1717 reviews
Rating 4 - Poor. 18 out of 1717 reviews
Rating 2 - Terrible. 16 out of 1717 reviews

9.8/10

Cleanliness

9.6/10

Staff & service

9.6/10

Amenities

9.8/10

Property conditions & facilities

9.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jonathan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is amazing and property is very clean. I really enjoyed the patio area where you can eat or have drinks.
Stayed 2 nights in Mar 2025

8/10 Good

Jean

Liked: Cleanliness, staff & service, property conditions & facilities
The place it’s great, good location and clean the only down side (no fridge in the rooms).
Stayed 3 nights in Mar 2025

10/10 Excellent

Vladimir

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel. However it said that they are located about half a kilometer from US embassy which isn’t true. It’s about 4.5 kilometers away. The reason I booked it was because I thought it would be walkable. A bit disappointed in that!!
Stayed 1 night in Mar 2025

10/10 Excellent

maria

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super centric, clean and excellent service
Stayed 4 nights in Mar 2025

10/10 Excellent

Elizabeth Jazmine

Liked: Cleanliness, staff & service, property conditions & facilities
Great experience and clean and comfortable.
Stayed 5 nights in Mar 2025

8/10 Good

Jainene

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
This property is really nice. The bed was very comfortable. The downsides are that if your room faces the street, it can be very noisy at night and the other thing I didn't like was that the hotel staff doesn't inform you about the Alexa that comes on very early in the morning with extremely loud commercials and Mexican radio, although they kindly disabled it after we requested that but it's shockingly loud when it comes on and we had no idea where the sound was coming from so had to call the front desk. The other thing I found a little frustrating is that there are no places to hang hand towels and no shelving to place your toiletries - so a bit too minimalist in the bathroom. But the hotel is nice, comfortable and the staff are excellent and most of them speak very good english.
Stayed 3 nights in Mar 2025

2/10 Terrible

Miguel

Disliked: Cleanliness, staff & service, property conditions & facilities
The first impact this hotel gave us when entering the front door. The smell was horrible. It smelled like sewer. Check in was pretty fast. Our room was in the 1st floor as well as our friends room. The room was hot. The AC was not on. We tried to turn it on and it wouldnt work. Called reception and they said to put it in low because if you would put it in high the AC would freeze and not work at all. We put in low went for dinner and came back and it was still hot!!! The restroom smelled so bad I wanted to vomit. The water from the tiolet was yellow! When I opened the faucet to wash my teeth it also smelled soooo bad! They would only leave 1 towel per day. I had to ask them to leave 1 more each day. Do not stay here horrible hotel. Will not stay here again. I had a horrible experience here.
Stayed 4 nights in Mar 2025

10/10 Excellent

Joel Jr

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excelente todo
Stayed 3 nights in Mar 2025

10/10 Excellent

lizbeth

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved this property! The interior design is amazing .Definitely going back . It is near a few bars walking distance. Extremely clean and great service
Stayed 3 nights in Mar 2025

4/10 Poor

Vanessa

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Comfortable but sorely understaffed

Food service was terrible. Not enough staff to take care of clientele. I ordered room service and they didn't bring any silverware, by the time I got it my food was cold. I couldn't order eggs at breakfast because the same women were waiting for eggs for a half hour while there was only one person making them. Water dispenser in the gym only put out hot water. Staff was nice but they were under staffed. My room didn't get made twice because they were not available to do it until after 5pm when I was in the room for the evening.
Stayed 6 nights in Mar 2025

10/10 Excellent

Andre

Liked: Cleanliness, staff & service, property conditions & facilities
Nice, friendly place in good location.
Stayed 3 nights in Mar 2025

10/10 Excellent

yuma

Liked: Staff & service, property conditions & facilities
Na
Stayed 1 night in Mar 2025

10/10 Excellent

Ana

Stayed 6 nights in Mar 2025

10/10 Excellent

LAURA

Traveled with family
Liked: Cleanliness, staff & service, amenities
EXELENTE SERVICIO, MUY LIMPIO.
Stayed 5 nights in Mar 2025

4/10 Poor

Tommy

Disliked: Staff & service
It’s just ok and not near anything. The shower felt like the water was halfway turned off.
Stayed 1 night in Mar 2025

8/10 Good

Gail

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient location within Col Americana
Stayed 3 nights in Mar 2025

10/10 Excellent

Jose

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel for the price
Stayed 1 night in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Mar 2025

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good. Stayed two nights. They accommodated earlier check in once the room is ready. Good housekeeping.
Stayed 2 nights in Mar 2025

10/10 Excellent

Claudia

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Derik

Liked: Amenities
Great location and nice hotel
Stayed 4 nights in Mar 2025

10/10 Excellent

Francisco

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property is in an excellent area. Plenty of convenience stores, bars, restaurants, coffe shops
Stayed 4 nights in Mar 2025

10/10 Excellent

Gerardo

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Alfonso

Stayed 5 nights in Feb 2025

10/10 Excellent

Maribel

Liked: Cleanliness, staff & service, property conditions & facilities
Super convenient and clean.
Stayed 3 nights in Mar 2025