Hotel Plaza Genova Centro

3.5 star property

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Photo gallery for Hotel Plaza Genova Centro

Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
In-room safe, desk, laptop workspace, iron/ironing board
Breakfast, lunch, dinner served; international cuisine
Front of property

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
  • Parking included
  • Laundry

Explore the area

Map
Av. Juarez 123 Zona Centro, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪3 min walk‬
  • Degollado Theater
    ‪3 min walk‬
  • Hospicio Cabanas
    ‪12 min walk‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪20 min drive‬

Room options

Executive Double Room

  • City view
  • 237 sq ft
  • Sleeps 3
  • 2 Double Beds

Similar properties

About this property

Hotel Plaza Genova Centro

3.5-star hotel in Downtown Guadalajara
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, 24-hour room service, and a business center.
Hotel Plaza Genova Centro offers 197 air-conditioned accommodations with safes and hair dryers. Cable television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and 3 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Plaza Genova Centro is a smoke-free property.

Restaurante - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Real Guadalajara Centro
Real Inn Centro
Real Inn Guadalajara
Real Inn Guadalajara Centro
Real Inn Guadalajara Centro Hotel
Gamma Guadalajara Centro Histórico Hotel
Real Inn Centro Hotel
Gamma Histórico Hotel
Gamma Histórico
Hotel Plaza GƩnova
Plaza Genova Centro
Hotel Plaza Genova Centro Hotel
Gamma Guadalajara Centro Histórico
Hotel Plaza Genova Centro Guadalajara
Hotel Plaza Genova Centro Hotel Guadalajara

Hotel Plaza Genova Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 759 out of 1255 reviews
Rating 8 - Good. 298 out of 1255 reviews
Rating 6 - Okay. 117 out of 1255 reviews
Rating 4 - Poor. 39 out of 1255 reviews
Rating 2 - Terrible. 42 out of 1255 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Rafael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was close to everything. The food was great
Stayed 3 nights in Feb 2025

10/10 Excellent

Lesly

Liked: Cleanliness
Stayed 1 night in Feb 2025

10/10 Excellent

Gilbert G

Liked: Cleanliness, staff & service, property conditions & facilities
Staff is attentive, respectful, and professional.
Stayed 3 nights in Feb 2025

8/10 Good

Gustavo

Liked: Cleanliness, staff & service, property conditions & facilities
Good place
Stayed 8 nights in Feb 2025

8/10 Good

Onofre O

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Feb 2025

8/10 Good

Lilia

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Central to downtown
Stayed 6 nights in Jan 2025

8/10 Good

Samuel

Liked: Cleanliness, staff & service
Great place and staff but my door did not work had to go back to lobby about 10 times in my stay so they could open the door for me
Stayed 6 nights in Oct 2024

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Gabino

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Feb 2025

10/10 Excellent

David

Stayed 1 night in Feb 2025

8/10 Good

Yaneli

Traveled with partner
Liked: Cleanliness, staff & service
Property is great for the price. Entrance and all is very nice. Room was a bit old, there were pieces of the ceiling scraping off, bathroom door knob was about to fall off as well, sheets were a bit stained, and some other little things were old and hanging. But other than that room was in decent condition, and I would stay here again. Also, great location as we were able to walk to almost all locations we wanted to visit.
Stayed 5 nights in Feb 2025

8/10 Good

Rogelio

Traveled with family
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Francisco

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Everyone was really friendly and helpful. Since I’m in a wheelchair, I need a lot of help and there was always someone ready to help. Thanks to Micol for all the extra help.
Stayed 7 nights in Feb 2025

10/10 Excellent

Jesus armando

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Exelent

Good
Stayed 2 nights in Feb 2025

10/10 Excellent

Jesus

Stayed 5 nights in Oct 2024

8/10 Good

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Todo bien
Stayed 1 night in Feb 2025

10/10 Excellent

Daniel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
šŸ‘
Stayed 3 nights in Feb 2025

10/10 Excellent

Juan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
To begging with for the car parking when you arrived outside of the hotel they have a valet parking person and as soon as you park there immediately greeted you with instructions on what to do very nice , excellent customer service will go back next time .
Stayed 1 night in Feb 2025

8/10 Good

Belen

Liked: Cleanliness, staff & service, property conditions & facilities
Nothing
Stayed 1 night in Feb 2025

10/10 Excellent

Roger

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice hotel. Super friendly and helpful staff. Great location in El Centro.
Stayed 5 nights in Feb 2025

8/10 Good

Craig, Spokane Valley

Stayed 10 nights in Jan 2025

6/10 Okay

Marcos

Disliked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Jan 2025

6/10 Okay

Lilia

Traveled with family
Liked: Staff & service
Disliked: Amenities
There are very little amenities in the room. Their bed sheets are like sand paper. The iron and iron board are old. No paper and pen to write. No coffee pot in the room.
Stayed 1 night in Jan 2025

10/10 Excellent

diego Armando

Liked: Staff & service, property conditions & facilities
Stayed 3 nights in Jan 2025

8/10 Good

Roberto

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Has good service
Stayed 1 night in Feb 2025