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Hotel Plaza Genova Centro

3.5 star property

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Photo gallery for Hotel Plaza Genova Centro

Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Front of property
Breakfast, lunch, dinner served; international cuisine
1 bedroom, in-room safe, desk, laptop workspace

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar
  • Room service
  • Parking available
  • Gym
  • Parking included
  • Laundry

Explore the area

Map
Av. Juarez 123 Zona Centro, Guadalajara, JAL, 44100
  • Guadalajara Cathedral
    ‪3 min walk‬
  • Degollado Theater
    ‪3 min walk‬
  • Hospicio Cabanas
    ‪12 min walk‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪20 min drive‬

Room options

View all photos for Executive Double Room

1 bedroom, in-room safe, desk, laptop workspace

Executive Double Room

8.6 out of 10
Excellent
(149 reviews)
  • 237 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

Similar properties

Standard Room, 2 Double Beds (No view) | In-room safe, desk, blackout drapes, rollaway beds

Hotel Dali Ejecutivo

  • Parking included
  • Free WiFi
  • Restaurant
  • Air conditioning
4.4 out of 5, Excellent, (2017)
$109 nightly
The price was $162
The price is $109 total
includes taxes & fees
Hotel Dali Ejecutivo

About this property

Hotel Plaza Genova Centro

3.5-star hotel in Downtown Guadalajara
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, 24-hour room service, and a business center.
Hotel Plaza Genova Centro offers 197 air-conditioned accommodations with safes and hair dryers. Cable television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and 3 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Plaza Genova Centro is a smoke-free property.

Restaurante - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Real Guadalajara Centro
Real Inn Centro
Real Inn Guadalajara
Real Inn Guadalajara Centro
Real Inn Guadalajara Centro Hotel
Gamma Guadalajara Centro Histórico Hotel
Real Inn Centro Hotel
Gamma Histórico Hotel
Gamma Histórico
Hotel Plaza Génova
Plaza Genova Centro
Hotel Plaza Genova Centro Hotel
Gamma Guadalajara Centro Histórico
Hotel Plaza Genova Centro Guadalajara
Hotel Plaza Genova Centro Hotel Guadalajara

Hotel Plaza Genova Centro Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 832 out of 1356 reviews
Rating 8 - Good. 315 out of 1356 reviews
Rating 6 - Okay. 121 out of 1356 reviews
Rating 4 - Poor. 44 out of 1356 reviews
Rating 2 - Terrible. 44 out of 1356 reviews

8.6/10

Cleanliness

9.0/10

Staff & service

8.6/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

David

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great staff
Stayed 2 nights in Mar 2025

10/10 Excellent

Ezequiel

Stayed 1 night in Apr 2025

8/10 Good

Javier, Pasco

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Grate place.. I stay here often!
Stayed 1 night in Mar 2025

2/10 Terrible

ELIZABETH

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
It was not as pictured. Stains on sheets and towels. Towels stiff and falling apart. Stains on ceiling and carpet. Bathroom urgently needs remodeling. Definitely not as pictured. Canceled both my reservations and was charged a fee for one of my rooms due to cancellation. Staff was somewhat pleasant just had me wait until management came to see if I could cancel. Ultimately Expedia was able to waive some of the charges but did lose money.
Stayed 1 night in Apr 2025

6/10 Okay

Jazmin, Idaho Falls

Traveled with family
Disliked: Property conditions & facilities
We were put on a floor that was not remodeled at all and our rooms were not clean. The bedding in both rooms were stained. We called and they didn’t have anyone to come switch out the linens. Until the next day. We accidentally got off on another floor and that floor was completely renovated and super clean. Not sure how they choose which floor to put you on but our floor looked liked the back hallways of the hotel. If you’re going to book here, make sure you ask to be put on a renovated floor. I didn’t know they had to.
Stayed 2 nights in Mar 2025

8/10 Good

Randall B

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Apartment was very nice. Arriving late our first night, the neighborhood was a little concerning. We got used to it after staying two weeks there and came to like the neighborhood security was 24 seven and we felt good about our choice.
Stayed 12 nights in Mar 2025

10/10 Excellent

Flavio

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.. Second time staying here.
Stayed 2 nights in Mar 2025

10/10 Excellent

luis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff was absolutely great! From the moment we arrived, we felt welcome! Very helpful and very nice!
Stayed 3 nights in Mar 2025

10/10 Excellent

Marco

Liked: Cleanliness, staff & service, property conditions & facilities
love everything
Stayed 3 nights in Mar 2025

8/10 Good

Rigoberto Arteaga, Los Angeles

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good customer service
Stayed 7 nights in Mar 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

6/10 Okay

Roxana Elizabeth

Traveled with partner, Traveled with family
Liked: Staff & service, amenities
Overall stay was pleasant. The staff were very friendly and accommodating. Unfortunately, we had trouble with the toilet most of the trip which was a bit of an inconvenience but nothing major. Our room key stopped working at least once per day at inconvenient times which was a hassle. Staff helped us fix it each time but it was a bit annoying having to go all the way up, find out it doesn’t work again, and come all the way back down to get it fixed especially at night after a long day. The room was clean and front desk and cleaning staff were amazing. Area is ok no problems there close to plaza de mariachi and La Catedral. Recommend for a shorter stay like 3 or so days but a week or more maybe something more comfortable
Stayed 6 nights in Mar 2025

10/10 Excellent

Mayumy

Stayed 1 night in Mar 2025

10/10 Excellent

Lei

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Teresa, Salinas

Liked: Cleanliness, staff & service
Stayed 2 nights in Mar 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly service. Alot of shopping around the area
Stayed 5 nights in Mar 2025

8/10 Good

Alfredo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Eduardo

Stayed 3 nights in Mar 2025

8/10 Good

RAMON HUMBERTO

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Todd

Stayed 5 nights in Mar 2025

10/10 Excellent

Beatrice

Liked: Cleanliness
Stayed 2 nights in Mar 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Great value
Stayed 2 nights in Mar 2025

8/10 Good

Thomas

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent hotel
Stayed 1 night in Mar 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Staff & service
Stayed 6 nights in Mar 2025

10/10 Excellent

Mayra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would stay again
Stayed 3 nights in Mar 2025