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Hotel Plaza Genova Centro

3.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Hotel Plaza Genova Centro

Reception
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
Breakfast, lunch, dinner served; international cuisine
In-room safe, desk, laptop workspace, iron/ironing board

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Bar
  • Parking available
  • Room service
  • Gym
  • Parking included
  • Laundry

Explore the area

Map
Av. Juarez 123 Zona Centro, Guadalajara, JAL, 44100
  • Degollado Theater
    ‪3 min walk‬
  • Plaza de Armas
    ‪4 min walk‬
  • Guadalajara Cathedral
    ‪5 min walk‬
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    ‪36 min drive‬

Room options

View all photos for Executive Double Room

In-room safe, desk, laptop workspace, iron/ironing board

Executive Double Room

  • 237 sq ft
  • City view
  • Sleeps 3
  • 2 Double Beds

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includes taxes & fees
Jan 27 - Jan 28
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About this property

Hotel Plaza Genova Centro

3.5-star hotel in Downtown Guadalajara
This smoke-free hotel features a restaurant, a fitness center, and a bar/lounge. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, 24-hour room service, and a business center.
Hotel Plaza Genova Centro offers 197 air-conditioned accommodations with safes and hair dryers. Cable television is provided. Bathrooms include showers and complimentary toiletries.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a 24-hour business center and 3 meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Limited complimentary onsite parking is available on a first-come, first-served basis.

Hotel Plaza Genova Centro is a smoke-free property.

Restaurante - This restaurant specializes in international cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Limited onsite parking

Food and drink

  • A bar/lounge
  • A restaurant

Restaurants on site

  • Restaurante

Things to do

  • Gym

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • 3 meeting rooms

Outdoors

  • Terrace

Accessibility

  • No elevator

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • TV with cable channels

Food and drink

  • 24-hour room service

More

  • Air conditioning
  • Desk
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards

We should mention

This property does not have elevators
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Real Guadalajara Centro
Real Inn Centro
Real Inn Guadalajara
Real Inn Guadalajara Centro
Real Inn Guadalajara Centro Hotel
Gamma Guadalajara Centro Histórico Hotel
Real Inn Centro Hotel
Gamma Histórico Hotel
Gamma Histórico
Hotel Plaza Génova
Plaza Genova Centro
Hotel Plaza Genova Centro Hotel
Gamma Guadalajara Centro Histórico
Hotel Plaza Genova Centro Guadalajara
Hotel Plaza Genova Centro Hotel Guadalajara

Hotel Plaza Genova Centro Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 555 out of 1014 reviews" "
Rating 8 - Good. 262 out of 1014 reviews" "
Rating 6 - Okay. 117 out of 1014 reviews" "
Rating 4 - Poor. 37 out of 1014 reviews" "
Rating 2 - Terrible. 43 out of 1014 reviews" "

8.4/10

Cleanliness

8.8/10

Staff & service

8.6/10

Amenities

8.2/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Cesar

Disliked: Property conditions & facilities
The rooms are really sad looking no coffee machine the towels had spots on them the bathrooms not that clean. I didn’t. Say anything cause it’s embarrassing but really dissapointed
Stayed 4 nights in Oct 2024

10/10 Excellent

Felipe de Jesus

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I like everything
Stayed 1 night in Oct 2024

10/10 Excellent

Mario

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt safe to walk around (I am Hispanic 6 foot), and they suggested a great restaurant called La Chata de Guadalajara, where I went twice to enjoy their pozole. The hotel is great for the price, but it can get a little noisy if your room is near the main road. Still, I was able to sleep just fine. The staff is very friendly and made me feel comfortable, even when I arrived from a red-eye flight at 6 a.m. They were able to check me in by 11 a.m., which was really nice.
Stayed 1 night in Oct 2024

6/10 Okay

Oscar

Liked: Cleanliness, staff & service
Stayed 2 nights in Oct 2024

6/10 Okay

martha

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
beds and ac was very good
Stayed 5 nights in Jul 2024

10/10 Excellent

Gaga

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
vwry good place
Stayed 1 night in Oct 2024

10/10 Excellent

Julian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel with a great price. Loved the staff and how friendly they all were.
Stayed 1 night in Sep 2024

10/10 Excellent

Julian

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good place to stay if you’re ever in Guadalajara. Very friendly staff. Affordable and great service.
Stayed 2 nights in Sep 2024

6/10 Okay

Arturo

Disliked: Property conditions & facilities
Stayed 2 nights in Sep 2024

4/10 Poor

francisco

Business traveler
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
gotera en mi habitacion, me cambiarton de habitacion. se ve viejo, mal tenido no me gusto.
Stayed 2 nights in Sep 2024

8/10 Good

Lorena Esperanza Gonzalez

Disliked: Cleanliness
Ubicación excelente, limpieza pobre
Stayed 4 nights in Sep 2024

4/10 Poor

Patricia

Liked: Cleanliness
Disliked: Staff & service
The water was shut off at midnight and when I called the front desk they said there was flyers around the property yet I didn’t see any.
Stayed 1 night in Sep 2024

8/10 Good

Eduardo

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

6/10 Okay

Mariza Del Rayo

Liked: Staff & service
What’s Close For restaurant A lot of the rooms are need to be updated with air-conditioning and don’t work and some more smaller than others
Stayed 4 nights in Sep 2024

4/10 Poor

Idalia Sarahi

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Tuvimos que cancelar el resto de la estadía porque las condiciones del cuarto no eran como se veía. El staff muy amable, y atentos.
Stayed 2 nights in Sep 2024

10/10 Excellent

MIGUEL ANTONIO SALCIDO

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean rooms and excellent service.
Stayed 2 nights in Sep 2024

8/10 Good

Nicholas

Traveled with partner
Liked: Cleanliness, staff & service
Location, location, location! 2 blocks away from the heart of the city (GDL Cathedral). Lots of options for shopping and sights to see. Staff is great and hotel is good for what you pay.
Stayed 3 nights in Sep 2024

10/10 Excellent

Huber

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing staff members, very welcoming always with a great smile and willing to help you around.
Stayed 4 nights in Aug 2024

6/10 Okay

Alejandra, Leon

Traveled with partner
Disliked: Property conditions & facilities
Should have maintenance. Bathroom has water leaks and they use valet parking.
Stayed 1 night in Aug 2024

10/10 Excellent

Yecenia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Recommend
Very clean, had a late checkin which was great and very close the cathedral all staff was very help
Stayed 1 night in Sep 2024

10/10 Excellent

Arnold

Stayed 1 night in Jul 2024

10/10 Excellent

Ruben, Stratford

Stayed 1 night in Aug 2024

10/10 Excellent

Silvina

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
La atención de los Empleados
Stayed 3 nights in Aug 2024

6/10 Okay

Sergio R

Traveled with family
Liked: Staff & service
Disliked: Amenities, property conditions & facilities
Hotel is located in the center of the city. Restaurant is very limited with 0 knowledge of hotel service. I ask for a glass of wine and I was told that they were not able to serve it because they did not had a wine opener? Prices on the menu do not reflect the poor menu selection They advertised in the entrance 24 hours room service. Not available closets on terrible condition gabinetes also broken and falling apart Location is great close to mostly everything
Stayed 6 nights in Aug 2024

10/10 Excellent

Josefina

Liked: Cleanliness, staff & service, property conditions & facilities
Location perfect
Stayed 1 night in Aug 2024