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El Chante Spa Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for El Chante Spa Hotel

Outdoor pool
Suite, Lagoon View | In-room safe, iron/ironing board, bed sheets, alarm clocks
Luxury Room, Lagoon View, Poolside | In-room safe, iron/ironing board, bed sheets, alarm clocks
Terrace/patio
Suite, Lagoon View | In-room safe, iron/ironing board, bed sheets, alarm clocks

Reviews

8.0 out of 10

Very good

Popular amenities

  • Bar
  • Spa
  • Pool
  • Room service
  • 24/7 front desk
  • Parking included

Explore the area

Map
Ribera del Lago 170 - 1 El Chante, Jocotepec, JAL, 45825
  • Sierra De San Juan Cosala
    15 min walk
  • Lake Chapala
    18 min walk
  • Parroquia del Senor del Monte
    5 min drive
  • Guadalajara, Jalisco (GDL-Don Miguel Hidalgo y Costilla Intl.)
    47 min drive

Room options

View all photos for Suite, Lagoon View

Suite, Lagoon View | In-room safe, iron/ironing board, bed sheets, alarm clocks

Suite, Lagoon View

  • Lagoon view
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room

Standard Room | In-room safe, iron/ironing board, bed sheets, alarm clocks

Standard Room

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Mountain View

Suite, Mountain View | In-room safe, iron/ironing board, bed sheets, alarm clocks

Suite, Mountain View

  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Room, Lagoon View, Poolside

Luxury Room, Lagoon View, Poolside | In-room safe, iron/ironing board, bed sheets, alarm clocks

Luxury Room, Lagoon View, Poolside

  • 484 sq ft
  • Lagoon view
  • Sleeps 3
  • 1 King Bed

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About this property

El Chante Spa Hotel

3.5-star Jocotepec hotel close to Lake Chapala
A full-service spa, an outdoor pool, and a restaurant are available at this smoke-free hotel. Self parking is free. Other amenities include a bar/lounge, a sauna, and massage/treatment rooms.
El Chante Spa Hotel offers 19 air-conditioned accommodations, which are accessible via exterior corridors and feature indoor private spa tubs and safes. Accommodations offer separate sitting areas. Plasma televisions come with premium satellite channels and DVD players. Bathrooms include showers, slippers, designer toiletries, and hair dryers. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include an outdoor pool and a sauna.
The onsite spa has 15 treatment rooms including rooms for couples. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including Ayurvedic. The spa is equipped with a mud bath, a sauna, a spa tub, and a steam room. The spa is open daily. Guests under 15 years old are not allowed in the spa. There are hot springs/mineral springs on site.
In addition to a full-service spa, El Chante Spa Hotel features an outdoor pool and a sauna. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink.

This hot springs hotel also offers gift shops/newsstands, a garden, and concierge services. Onsite self parking is complimentary.

El Chante Spa Hotel is a smoke-free property.

El Chante Spa Hotel has a restaurant serving breakfast, lunch, and dinner.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Parking and transportation

  • Free self parking on site

Food and drink

  • A bar/lounge
  • A restaurant

Things to do

  • Full-service spa
  • Outdoor pool
  • Sauna

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Wedding services

Business services

  • Computer station

Outdoors

  • Garden
  • On a lake

Full-service spa

  • 15 treatment rooms
  • Ayurvedic treatments
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Facials
  • Hot/mineral springs
  • Manicures/pedicures
  • Massage
  • Mud bath
  • Sauna
  • Spa open daily
  • Spa tub
  • Steam room

Accessibility

  • Elevator

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Mosquito nets
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Slippers
  • Towels provided

Entertainment

  • DVD player
  • Plasma TV with premium satellite channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Access via exterior corridors
  • Air conditioning
  • Iron/ironing board on request
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:30 AM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

This property welcomes adults only
Rollaway/extra beds are available for MXN 1000.0 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of MXN 2000 will be collected before check-in.

We have included all charges provided to us by the property.

Optional extras

  • Rollaway bed fee: MXN 1000.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Pool access available from 8 AM to 8 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Children 16 years old and younger are not permitted at this adults-only property
Only registered guests are allowed in the guestrooms
Guests under 15 years old are not allowed in the spa

Property is also known as

Chante Spa
El Chante
El Chante Spa
El Chante Spa Hotel
El Chante Spa Hotel Jocotepec
El Chante Spa Jocotepec
El Chante Hotel Jocotepec
El Chante Spa Hotel Jocotepec, Mexico - Jalisco
El Chante Spa Hotel Jocotepec
El Chante Spa Hotel Hotel
El Chante Spa Hotel Jocotepec
El Chante Spa Hotel Hotel Jocotepec

El Chante Spa Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 163 out of 377 reviews" "
Rating 8 - Good. 113 out of 377 reviews" "
Rating 6 - Okay. 52 out of 377 reviews" "
Rating 4 - Poor. 22 out of 377 reviews" "
Rating 2 - Terrible. 27 out of 377 reviews" "

8.8/10

Cleanliness

8.4/10

Staff & service

8.0/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

yoav

Traveled with partner
Liked: Staff & service
The good: Staff is very friendly, place is really nice and food and service are excellent. The bad: Shower was not clean. Had hairs from previous stay. (Complained and they took care of it) No hot water, complained and they moved me to another room which had the same problem. Complained again and hot water came out. Last day back to the cold water. 4 showed total (3 cold and 1 with hot water ) This place has a lot of potential and maybe it was amazing before but with this issue I would not stay again. Sad because staff is really nice and food is amazing
Stayed 2 nights in Jun 2024

8/10 Good

Gabriel

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Jun 2024

4/10 Poor

Alfredo

Stayed 1 night in Apr 2024

10/10 Excellent

Marli

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2024

10/10 Excellent

Robert

Liked: Cleanliness, property conditions & facilities
Nice
Stayed 5 nights in Mar 2024

2/10 Terrible

Lissette

Stayed 1 night in Aug 2023

10/10 Excellent

Ricardo

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing , recommended 10/10.
Stayed 2 nights in Jun 2023

10/10 Excellent

Miguel

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Fantastic environment, great food, but not that many options because some vegetables or meats available. Chef Arturo came out to offer some other great delicious options, my wife and me were amazed that he personally went to ask and offer options. He cooks fantastic, we asked for him to congratulate him twice, the room was fantastic and clean all the time. Spa people were honest and professional, massage really relaxing and good.
Stayed 2 nights in Jun 2023

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Excelente property in particularly the pool and grounds area. The room view was great however, AC and carpet were not good. Service at restaurant was excellent not so much at the reception desk.
Stayed 1 night in May 2023

8/10 Good

Kristy

Traveled with partner
Liked: Amenities
El jardín y la alberca están hermosas, muy bien cuidados. El servicio en restaurante está lenta y no tan atento. La limpieza de las habitaciones necesita más atención, y la falta de agua caliente fue decepcionante y sorprendente por el precio que pagamos. En resumen, nuestra estancia estuvo bien pero no excelente.
Stayed 2 nights in Apr 2023

2/10 Terrible

JOSE

Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Honestly, at the time of check-in they asked you to please "Do not make a lot of noise" but all the neighborhood around has a lot of barking dogs all night long and in the very early morning 7-8 am a laud noise from the gardener. Also, the Hotel mentioned "Breakfast Included" but once you there on site, is limited, you can only have a breakfast with the coupons they gave you. and if you go over the $420 pesos, they charge you and extra cup of Juice or Coffee to expensive.
Stayed 3 nights in Mar 2023

8/10 Good

victor

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Feb 2023

2/10 Terrible

Juan, Juarez

Traveled with partner
Disliked: Cleanliness, staff & service
La limpieza de la habitación deja mucho que desear, honestamente han bajado mucho la calidad de todo comparado a veces previas que ya habíamos visitado el hotel. Al momento de hacer check out tuvimos la experiencia mas desagradable de toda la vida. Quisimos pagar los cargos remanentes con American Express, sin embargo su terminal no tenía conexión, literalmente era la única forma de pago con la que contábamos, al momento de ver que la terminal no iba a funcionar le comentamos a la persona del front desk que nos permitiera ir al banco a sacar dinero y que le dejabamos la tarjeta y nuestros documentos en garantía. Nos retuvieron las llaves del auto y nuestras pertenencias, no nos permitieron salir de la propiedad y nos vimos en la necesidad de llamar a la policia para que nos auxiliara. La PEOR experiencia de todas, el PEOR servicio al cliente. Jamas volveríamos a hospedarnos en el hotel, nunca lo recomendaríamos y quedamos extremadamente indignados y con un mal sabor de boca por el trato tan pobre que dan a sus huéspedes. El peor hotel de todos
Stayed 2 nights in Feb 2023

10/10 Excellent

Guillermo

Stayed 1 night in Feb 2023

10/10 Excellent

Alvaro

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything was wonderful! The only problem was the noises at night, one night some guests partied all night and they were not told to lower the volume. Otherwise, everything was great! Highly recommend this property!
Stayed 2 nights in Oct 2022

10/10 Excellent

Luis Carlos

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jun 2022

10/10 Excellent

Astrid, Katy

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
If you want to get away this is yhe perfect place really relaxing
Stayed 1 night in Apr 2022

2/10 Terrible

Sara

Disliked: Cleanliness, staff & service, room comfort
Unhappy stay
Tienes que firmar un montón de hojas, hay muchos zancudos, hay moho en los baños, el servicio de restaurante es muy caro para las porciones que ofrecen, la vibra fuera de ser relajante es pesada, el camino para llegar es pésimo.
Stayed 1 night in May 2022

10/10 Excellent

Celia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2021

10/10 Excellent

Sandra

Stayed 1 night in Oct 2021

8/10 Good

Verified traveler

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A beautiful property located in an isolated small town. The pool is clean, and it has a jacuzzi. A great place for some quiet rest and relaxation. There is no internet available except for the lobby area. The service can be slow at times. The food is pricey but adequate.
Stayed 4 nights in Jul 2021

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Super limpio, el personal muy amable, la comida del restaurante muy rica pero hay muchos sancudos y no wifi.
Stayed 1 night in Jul 2021

10/10 Excellent

Verified traveler

Stayed 2 nights in Jun 2021

2/10 Terrible

Verified traveler

Traveled with partner
Liked: Cleanliness
Disliked: Staff & service
Property is nice, well maintained. Neighborhood is not that nice. In general, staff do a fair job. Nayeli, at front desk though, was rude and mean towards us and other customers. This employee Nayeli is way below the level of customer service provided by her fellow employees. Our weekend was ruined by this person. Otherwise, stay was OK.
Stayed 1 night in Jan 2021

8/10 Good

Verified traveler

Liked: Cleanliness, amenities, property conditions & facilities
Stayed 1 night in May 2021