Bay Gardens Hotel

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Bay Gardens Hotel

Water park
Water park
Croton Superior Double | Premium bedding, minibar, in-room safe, blackout drapes
Standard Room King | View from room
Bar (on property)

Reviews

8.2 out of 10

Very good

Popular amenities

  • All inclusive
  • Gym
  • Bar
  • Room service
  • Breakfast included
  • Pool

Explore the area

Map
Reduit Beach Avenue, Rodney Bay Village, Gros Islet
  • Baywalk Shopping Mall
    4 min walk
  • Rodney Bay Marina
    15 min walk
  • Reduit Beach
    16 min walk
  • Castries (SLU-George F. L. Charles)
    19 min drive

Room options

Superior Room King

  • 364 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room King

  • 242 sq ft
  • Sleeps 2
  • 1 King Bed

Superior Room Double

  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

Two Bedroom Croton Suite

  • 75 sq ft
  • Sleeps 6
  • 1 King Bed, 2 Double Beds and 1 Double Sofa Bed

One Bedroom Croton Suite

  • 672 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room Double

  • 236 sq ft
  • Sleeps 4
  • 2 Double Beds

Jr. Executive Suite

  • 392 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Croton Superior Double

  • 364 sq ft
  • Sleeps 4
  • 2 Double Beds

Croton Standard King

  • 144 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Bay Gardens Hotel

3-star Gros Islet hotel with restaurant
Jump on Bay Gardens Hotel's free shuttle to the beach or relax by one of the hotel's 3 outdoor swimming pools.
Bay Gardens Hotel offers 87 air-conditioned accommodations, which are accessible via exterior corridors and feature minibars and safes. Beds feature premium bedding. Premium cable television is provided.

Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily.

3 outdoor swimming pools are on site along with a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Some rates at Bay Gardens Hotel are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

For a free ride to the surf and sand, catch the hotel's complimentary beach shuttle. After a day at the beach, cool off in one of the 3 outdoor swimming pools at Bay Gardens Hotel and enjoy amenities like a 24-hour fitness center.

Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. The hotel offers a restaurant. Guests can unwind with a drink at one of the hotel's bars, which include a poolside bar and a bar/lounge. A computer station is located on site and wireless Internet access is complimentary. Complimentary self parking is available on site.

Bay Gardens Hotel is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:00 AM. A complimentary manager's reception is offered on select days.
Spices - This poolside restaurant specializes in Caribbean cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Bay Gardens Hotel are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

All buffet and à la carte meals, snacks, and beverages included
Room service during certain hours
Meals and beverages at companion properties

Activities and facilities/equipment

All onsite activities and use of facilities and equipment are included.

Water activities

Kayaking
Sailing

Land activities

Fitness facilities

Lessons/classes/games

Aerobics
Pilates
Water fitness

Entertainment

Onsite entertainment and activities
Onsite live performances

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Free theme park shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:00 AM
  • A bar/lounge
  • A poolside bar
  • A restaurant
  • Free manager's reception (select days)

Restaurants on site

  • Spices

Things to do

  • 24-hour gym
  • 3 outdoor pools
  • Library

Family friendly

  • 3 outdoor pools
  • Free area shuttle
  • Free theme park shuttle
  • In-room babysitting (surcharge)
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (2,153 square feet of space)
  • Meeting room

Outdoors

  • Garden
  • Pool loungers

Spa

  • Couples treatment rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 2 floors
  • 5 buildings
  • Banquet hall
  • Built in 1995
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Limited room service
  • Minibar

More

  • Access via exterior corridors
  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

No pets or service animals allowed

Children and extra beds

Children are welcome
2 children, up to the age of 12 years, can stay for free if using existing beds when occupying the parent or guardian's room

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher

We should mention

This property does not have elevators
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
No pets and no service animals are allowed at this property

Property is also known as

Bay Gardens
Bay Gardens Gros Islet
Bay Gardens Hotel
Bay Gardens Hotel Gros Islet
Bay Gardens Castries
Hotel Bay Gardens
Bay Gardens Hotel St. Lucia/Gros Islet

Bay Gardens Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 426 out of 1040 reviews" "
Rating 8 - Good. 394 out of 1040 reviews" "
Rating 6 - Okay. 125 out of 1040 reviews" "
Rating 4 - Poor. 57 out of 1040 reviews" "
Rating 2 - Terrible. 38 out of 1040 reviews" "

8.6/10

Cleanliness

8.6/10

Staff & service

7.8/10

Amenities

8.0/10

Property conditions & facilities

8.0/10

Eco-friendliness

Reviews

8/10 Good

Catherine

Traveled with group
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Aug 2024

6/10 Okay

Shekeefa

Traveled with family
Liked: Amenities, property conditions & facilities
Most of the staff members weren't pleasant, mainly the breakfast serving staff. The two most pleasant members there were Samuela and Ms. Sharon. Additionally, there were always shortage of plates, tea cups or juice cups when entering for breakfast. Otherwise entertainment was okay, and most front desk and cleaning/maintenance crew was nice.
Stayed 7 nights in Aug 2024

8/10 Good

Lisa

Traveled with partner
Liked: Cleanliness, staff & service
Nice quiet and clean. Can do with some modern upgrades
Stayed 2 nights in Aug 2024

6/10 Okay

Rebecca, Fort Lauderdale

Traveled with partner
Disliked: Amenities
Did not like anything or dislike any thing. It's was ok for the purpose of my stay. Not to crazy about it.
Stayed 4 nights in Aug 2024

10/10 Excellent

Kandia

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I loved 1. the grotto with Mary. 2. the variety of pools available. 3. the variety in breakfast options
Stayed 3 nights in Aug 2024

6/10 Okay

Safena

Traveled with partner
Liked: Cleanliness, staff & service
It was great however the bed was creaky and the light coming into the room from outside is not so welcoming. The area was great walking distance to many restaurants, bars and shopping centres.
Stayed 3 nights in Aug 2024

8/10 Good

Jarod

Traveled with partner
Liked: Cleanliness, staff & service
The location
Stayed 3 nights in Aug 2024

10/10 Excellent

Edom Frew

Stayed 4 nights in Jul 2024

8/10 Good

Maria

Liked: Cleanliness, amenities
Friendly staff
Stayed 6 nights in Jul 2024

6/10 Okay

Jeffrey

Liked: Cleanliness, property conditions & facilities
It was good over all
Stayed 3 nights in Jul 2024

10/10 Excellent

Errol

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Restful and enjoyable vacation
First visit to St Lucia and Bay Gardens made the trip well worth it! The buffet breakfast was out of this world with something different everyday during my 5 day stay. There is a shuttle service that takes you to the other properties so one can enjoy the amenities offered. The water park was enjoyable even for adults. Will be back again
Stayed 4 nights in Jul 2024

4/10 Poor

Ricky

Disliked: Property conditions & facilities
Stayed 11 nights in Jul 2024

8/10 Good

Tasha

Traveled with partner
Liked: Staff & service, amenities
Staff are wonderful the food is amazing the property needs a little upgrading the place is clean but because there is a bit of repair needed and updating it makes the place look dirty but it’s very clean I would recommend this place and I will return again and again I personally loved my stay! Thank you Bay Garden staff you all make the place feel at home! You are appreciated xo
Stayed 3 nights in Jul 2024

10/10 Excellent

richelle

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

8/10 Good

Melissa

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Ervin

Liked: Cleanliness, staff & service, property conditions & facilities
Good
Stayed 5 nights in Jul 2024

8/10 Good

Nisha

Liked: Cleanliness, staff & service, property conditions & facilities
Location convinient and there is a shuttle to the beach property.
Stayed 3 nights in Jul 2024

10/10 Excellent

Makeba

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being my first time at the resort on a night pass I enjoyed my experience it was also my birthday, only thing that I had access too yet didnt use was the pool & waterpark but for sure next time I most definitely will. I recommend this resort to anyone who's on vacation or staycation.
Stayed 1 night in Jul 2024

10/10 Excellent

Judith

Stayed 6 nights in Jun 2024

6/10 Okay

Vernessa

Liked: Cleanliness
Some rooms have cracks and rusty metal area that should be taking into consideration
Stayed 3 nights in Jul 2024

10/10 Excellent

Karen

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

8/10 Good

Orin

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The place is quiet pleasant. The location easy, you can afford to walk or get transport any where close by. The staff quite welcoming and efficient. The cats should be removed my opinion, I know so others welcomed them. Saw them being cuddled and fed. It is organized with quiet areas or if you want to be in the limelight a very good thing. I fully recommend this facility
Stayed 5 nights in Jul 2024

8/10 Good

Kevin

Traveled with family
Liked: Staff & service, amenities
Hotel was decent. The rooms had good airconditioning. Room didn't have soft pillows, enough body wash, a knife to cut fruit, had ants, breakfast was poor (soggy scrambled eggs). But otherwise decent pool and bar areas.
Stayed 7 nights in Jun 2024

8/10 Good

Zahir

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall it was a good stay our two children enjoyed themselves. Staff was very nice to us. We had a good time
Stayed 4 nights in Jul 2024

10/10 Excellent

Rhea

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close proximity to everything
Stayed 1 night in Jun 2024