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Bay Gardens Beach Resort and Spa

4.0 star property

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Photo gallery for Bay Gardens Beach Resort and Spa

Outdoor pool, pool umbrellas, sun loungers
Courtyard
Terrace/patio
Sapphire Sands Two Bedroom Suite Beach Front | Living area | 43-inch TV with cable channels
Premium bedding, in-room safe, desk, blackout drapes

Reviews

8.6 out of 10
Excellent

Popular amenities

  • 24/7 front desk
  • All inclusive
  • Hot Tub
  • Breakfast available

Explore the area

Map
Reduit Beach Avenue, Rodney Bay, Gros Islet
  • Splash Island Water Park Saint Lucia
    ‪1 min walk‬
  • Reduit Beach
    ‪3 min walk‬
  • Rodney Bay Marina
    ‪4 min drive‬
  • Vieux Fort (UVF-Hewanorra Intl.)
    ‪99 min drive‬

Room options

View all photos for Two Bedroom Suite Pool View

In-room dining

Two Bedroom Suite Pool View

  • 1304 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Sapphire Sands Three Bedroom Suite Beach Front

Premium bedding, in-room safe, desk, blackout drapes

Sapphire Sands Three Bedroom Suite Beach Front

  • 2733 sq ft
  • Beach view
  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Queen Sofa Bed

View all photos for Sapphire Sands One Bedroom Suite Beach Front Double

Private kitchen

Sapphire Sands One Bedroom Suite Beach Front Double

  • 1385 sq ft
  • Beach view
  • Sleeps 6
  • 2 Double Beds and 1 Queen Sofa Bed

View all photos for Two Bedroom Suite Beach Front

Free toiletries, hair dryer, slippers, towels

Two Bedroom Suite Beach Front

  • 1304 sq ft
  • Beach view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Double Sofa Bed

View all photos for Sapphire Sands One Bedroom Suite Beach Front Double with Pool

Private kitchen

Sapphire Sands One Bedroom Suite Beach Front Double with Pool

  • 1389 sq ft
  • Beach view
  • Sleeps 6
  • 2 Queen Beds and 1 Queen Sofa Bed

View all photos for One Bedroom Beach Front Suite King

Premium bedding, in-room safe, desk, blackout drapes

One Bedroom Beach Front Suite King

  • 772 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Sapphire Sands Deluxe Beach Front Double

Premium bedding, in-room safe, desk, blackout drapes

Sapphire Sands Deluxe Beach Front Double

  • 674 sq ft
  • Beach view
  • Sleeps 4
  • 2 Double Beds

View all photos for Sapphire Sands Three Bedroom Suite Front with Pool

Premium bedding, in-room safe, desk, blackout drapes

Sapphire Sands Three Bedroom Suite Front with Pool

  • 2733 sq ft
  • Sleeps 12
  • 1 King Bed, 4 Queen Beds and 1 Queen Sofa Bed

View all photos for Sapphire Sands One Bedroom Suite Beach Front King with Pool

Premium bedding, in-room safe, desk, blackout drapes

Sapphire Sands One Bedroom Suite Beach Front King with Pool

  • 1385 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Water´s Edge Villa 2

Terrace/patio

Water´s Edge Villa 2

  • 4000 sq ft
  • Marina view
  • Sleeps 12
  • 2 King Beds, 2 Double Beds, 2 Twin Beds and 1 Double Sofa Bed

View all photos for Sapphire Sands Deluxe Beach Front King

Premium bedding, in-room safe, desk, blackout drapes

Sapphire Sands Deluxe Beach Front King

  • 678 sq ft
  • Beach view
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire Sands Two Bedroom Suite Beach Front with Pool

Private kitchen

Sapphire Sands Two Bedroom Suite Beach Front with Pool

  • 2059 sq ft
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Garden View Double

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Garden View Double

  • 532 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Pool View Double

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Pool View Double

  • 532 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Deluxe Beach Front Double

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Beach Front Double

  • 532 sq ft
  • Sea view
  • Sleeps 4
  • 2 Queen Beds

View all photos for One Bedroom Beach Front Suite Double

Premium bedding, in-room safe, desk, blackout drapes

One Bedroom Beach Front Suite Double

  • 772 sq ft
  • Sea view
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for One Bedroom Pool View Suite Double

Premium bedding, in-room safe, desk, blackout drapes

One Bedroom Pool View Suite Double

  • 772 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Sapphire Sands One Bedroom Suite Beach Front King

Premium bedding, in-room safe, desk, blackout drapes

Sapphire Sands One Bedroom Suite Beach Front King

  • 1385 sq ft
  • Beach view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Water´s Edge Villa 1

Terrace/patio

Water´s Edge Villa 1

  • 4000 sq ft
  • Marina view
  • Sleeps 12
  • 3 King Beds, 2 Double Beds and 1 Double Sofa Bed

View all photos for Deluxe Garden View King

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Garden View King

  • 532 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Sapphire Sands Two Bedroom Suite Beach Front

Sapphire Sands Two Bedroom Suite Beach Front | Living area | 43-inch TV with cable channels

Sapphire Sands Two Bedroom Suite Beach Front

  • 2059 sq ft
  • Beach view
  • Sleeps 8
  • 1 King Bed, 2 Queen Beds and 1 Queen Sofa Bed

View all photos for Deluxe Pool View King

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Pool View King

  • 532 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for One Bedroom Pool View Suite King

In-room dining

One Bedroom Pool View Suite King

  • 772 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Deluxe Beach Front King

Premium bedding, in-room safe, desk, blackout drapes

Deluxe Beach Front King

  • 532 sq ft
  • Sea view
  • Sleeps 2
  • 1 King Bed

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About this property

Bay Gardens Beach Resort and Spa

4-star Gros Islet hotel steps from Windward Islands
Catch some rays at the beach or spend the day relaxing at Bay Gardens Beach Resort and Spa's full-service spa. Then enjoy a meal at one of the hotel's 2 restaurants.
Bay Gardens Beach Resort and Spa offers 75 air-conditioned accommodations with safes and complimentary bottled water. Rooms open to balconies or patios. Beds feature premium bedding. Televisions come with cable channels. Bathrooms include slippers, complimentary toiletries, and hair dryers.

This Gros Islet hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and ceiling fans. Housekeeping is offered daily and in-room massages can be requested.

An outdoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a complimentary water park and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 5 treatment rooms including rooms for couples and outdoor treatment areas. Massages are available on the beach and in the spa; other services include facials, body wraps, and body scrubs. The spa is equipped with a mud bath and a hot tub. The spa is open daily.
Some rates at Bay Gardens Beach Resort and Spa are all-inclusive. These rates include onsite meals and beverages, and may include taxes and gratuities. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

You'll be playing in the surf in no time with a free ride on the hotel's complimentary beach shuttle. Spend the day at the beach and work on your tan with sun loungers (chaise longues) or relax in the shade with umbrellas. Pamper yourself with a treatment at the full-service spa and enjoy amenities at Bay Gardens Beach Resort and Spa like a complimentary water park and a children's club.

A complimentary manager's reception is offered on select days. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's bars, which include 2 beach bars and 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary. This Colonial hotel also offers an outdoor pool, a children's pool, and a hot tub. Onsite self parking is complimentary.

Bay Gardens Beach Resort and Spa is a smoke-free property.

A complimentary manager's reception is offered on select days.
Hi Tide Restaurant - This beachfront restaurant specializes in Caribbean cuisine and serves breakfast, brunch, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Seagrapes Beach Bar - This beachfront restaurant specializes in Caribbean cuisine and serves lunch and light fare. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Room service (during limited hours) is available.

All inclusive details

All-inclusive room rates at Bay Gardens Beach Resort and Spa are available. These rates are higher because they include onsite food and beverages in the room rate (some restrictions may apply).

Food and beverages

À la carte meals and snacks included

Land activities

Spa facilities

Awards and affiliations

Eco-Certified Property
This property participates in Green Globe, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour roundtrip airport shuttle on request for a surcharge
  • Free area shuttle
  • Free beach shuttle
  • Limo/town car service
  • Free self parking on site

Food and drink

  • Daily local cuisine breakfast available 7:00 AM to 10:00 AM for a fee: USD 36 for adults and USD 18 for children
  • 2 bars/lounges
  • 2 beach bars
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Free manager's reception (select days)
  • Snack bar/deli

Restaurants on site

  • Hi Tide Restaurant
  • Seagrapes Beach Bar

Things to do

  • Arcade/game room
  • Beach yoga
  • Boat tours
  • Children's club
  • Children's pool
  • Fitness classes
  • Free water park
  • Full-service spa
  • Gym
  • Hot tub
  • Kayaking
  • Library
  • Outdoor pool
  • Parasailing
  • Pilates classes
  • Playground
  • Rafting
  • Sailing
  • Shopping
  • Snorkeling
  • Surfing/bodyboarding
  • Water skiing
  • Waterslide
  • Windsurfing

Family friendly

  • Arcade/game room
  • Children's club
  • Children's pool
  • Free area shuttle
  • Free supervised activities for children
  • Free water park access
  • In-room babysitting (surcharge)
  • Laundry facilities
  • Outdoor pool
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Computer station
  • Conference center (1,679 square feet of space)
  • Meeting room

Outdoors

  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Garden
  • On the beach
  • Pool loungers
  • Pool umbrellas
  • Terrace

Full-service spa

  • 5 treatment rooms
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Detox wraps
  • Facials
  • Hot tub
  • In-room massages
  • Manicures/pedicures
  • Mud bath
  • Outdoor treatment areas
  • Spa open daily

Accessibility

  • No elevator

More

  • 3 floors
  • Banquet hall
  • Built in 2007
  • Colonial architecture
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 43-inch TV with cable channels

Food and drink

  • Free bottled water
  • Limited room service

More

  • Air conditioning
  • Ceiling fan
  • Connecting rooms available
  • Desk
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the airport (surcharges may apply); guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from December 11 2023 to June 1 2025 (completion date subject to change). The following areas are affected:
  • Exterior
During renovations, the hotel will make every effort to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city: USD 6.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for local cuisine breakfast: approximately USD 36 for adults and USD 18 for children
  • Airport shuttle fee: USD 90 per vehicle (one-way, maximum occupancy 3)
  • Airport shuttle fee per child: USD 90 (one-way)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a smoke detector

We should mention

This property does not have elevators
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation

Property is also known as

Bay Gardens
Bay Gardens Beach
Bay Gardens Beach Gros Islet
Bay Gardens Beach Resort
Bay Gardens Beach Resort Gros Islet
Bay Gardens Resort
Beach Gardens Resort
Gardens Beach
Gardens Beach Resort
Bay Gardens Beach Castries
Bay Gardens Beach Hotel Gros Islet
Bay Gardens Beach Resort St. Lucia/Gros Islet
Bay Gardens Beach Resort
Bay Gardens And Spa Gros Islet
Bay Gardens Beach Resort and Spa Hotel
Bay Gardens Beach Resort and Spa Gros Islet
Bay Gardens Beach Resort and Spa Hotel Gros Islet
Bay Gardens Beach Resort Spa (All inclusive Optional)

Bay Gardens Beach Resort and Spa Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 502 out of 1002 reviews
Rating 8 - Good. 339 out of 1002 reviews
Rating 6 - Okay. 98 out of 1002 reviews
Rating 4 - Poor. 37 out of 1002 reviews
Rating 2 - Terrible. 26 out of 1002 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.2/10

Amenities

8.6/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Daniel, Fountain Valley

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This resort is on the beach and everything about it was wonderful. The staff could not have been nicer, the food was good and being all inclusive the drinks were many. Excursions were great and I can see going here every year.
Stayed 6 nights in Feb 2025

8/10 Good

David

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff is friendly. Food stayed the same on the buffet for breakfast
Stayed 5 nights in Jan 2025

8/10 Good

Cathy, Goderich

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Amazing pool area, clean rooms, stellar beach, nice spa & restaurant. It is great you can walk to many different restaurants. I felt this was more to my liking than the all inclusive meal plan you can pay for. There would be 2 issues that I would state. Having a kettle with packages of instant coffee is really below standard in my opinion for the price of the stay. The other issues is the cruise people that show up with a day pass and take up the pool lounge chairs. I personally feel this area should be dedicated to the those staying at the resort. Cruisers should be restricted to the beach.
Stayed 9 nights in Jan 2025

10/10 Excellent

Ken

Liked: Cleanliness, staff & service, property conditions & facilities
NNo
Stayed 3 nights in Jan 2025

4/10 Poor

Verified traveler

Traveled with group
Disliked: Staff & service, room comfort
The property was on the beach; however, the hot tub did not work. The restaurant was terrible, not the food but the service. You would sit there for almost an hour waiting for a simple dish. Several times, we were the only ones at the restaurant too.
Stayed 4 nights in Nov 2024

6/10 Okay

Kimberly A

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The property was located in Rodney Bay which is close to shopping areas. The food at the resort was not good. There were not a variety of foods and overall the cost for the terrible food is too high
Stayed 3 nights in Jan 2025

6/10 Okay

Elizabeth

Liked: Cleanliness
Disliked: Staff & service, property conditions & facilities, room comfort

Disappointed

Disappointed for a resort. Upon our check in to our King room, it had a non working AC with a clogged sink, clearly a sign of very poor quality checks. Also there was Noisy construction site for a new Bay Garden building outside our patio balcony which was not disclosed to us. There was no "garden view" as advertised. We were told there were was no alternate king rooms available and were moved to a room with 2 queen beds on our second day at the resort.
Stayed 6 nights in Jan 2025

6/10 Okay

June

Traveled with family
Liked: Cleanliness, staff & service, amenities
The property had a quaint homeley family feel. Staff were extremely helpful and friendly and made efforts to alleviate any difficulties. Sadly there were a few issues with the hot water, toilet pressure and stuck drawers. Overall however the experience was very enjoyable.
Stayed 9 nights in Jan 2025

10/10 Excellent

Noam

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had an incredible time here. The staff is amazing they accommodated our kosher needs perfectly. The layout of the resort and the beach and pool as well as all the amenities included in our stay made for an absolutely wonderful experience.
Stayed 4 nights in Jan 2025

8/10 Good

Camilla

Liked: Cleanliness, staff & service
Great, friendly service. Staff were happy to be there, unlike some of the other places we stayed. Average to good food. Great location! We would return again
Stayed 3 nights in Jan 2025

8/10 Good

Rosaline

Traveled with family
Liked: Cleanliness, staff & service, amenities
The wait staff and staff at the coffee bar were amazing. What I DID NOT like is the front desk staff did not give us what comes in the all-inclusive package. Spending money outside of what we could have saved if the package was explained. As a couple who was to be married at the location, they put us in a room right next to CONSTRUCTION. They did move us after going back and forth with the front desk. This was unacceptable and not a good look for Bay Gardens Beach Resort and Spa.
Stayed 7 nights in Nov 2024

4/10 Poor

Jannet

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Even though the location was great (right on a nice, clean beach), the rooms were disgusting. We rented a one bedroom. Water was leaking from one wall in the bathroom. There were a lot of termites in the room. On the last day the hot water stopped flowing. We left and no one fixed our hot water. The hotel management tried to be very good-natured with us and promised to return some money to us. When we left the hotel, they gave us a completely different bill and charged us almost nothing. Never recommended this hotel.
Stayed 8 nights in Jan 2025

6/10 Okay

denise

Liked: Cleanliness, staff & service
Construction next door was an inconvenience . I couldn’t enjoy my porch
Stayed 4 nights in Jan 2025

8/10 Good

Sal

Stayed 1 night in Jan 2025

8/10 Good

Sal

Stayed 4 nights in Jan 2025

6/10 Okay

Karen

Stayed 3 nights in Dec 2024

6/10 Okay

Joseph Peter, Edmonds

Stayed 7 nights in Dec 2024

10/10 Excellent

Cheri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location was great and the beach was beautiful. It was an easy location to walk to restaurants and shops. The staff were friendly and helpful. The housekeeping was excellent. The only negatives would be that the property is somewhat dated and we did not have hot water for showers.
Stayed 7 nights in Dec 2024

10/10 Excellent

Atiya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
we had a tremendous experience at BGBR. the staff is very well mannered and polite. The food also tasty with different varieties. Buffet not as big as the all inclusive resorts in Mexico and DR or Cuba. But there is still a lot of choice. Fresh fish, veggies, chicken, drinks. All in all a very nice stay and we would definitely be going back. PS- there is construction going on next door. So pls ask the front desk to book you away from that building
Stayed 4 nights in Dec 2024

6/10 Okay

Fiona

Stayed 7 nights in Dec 2024

6/10 Okay

kushal

Traveled with family and small children, Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Excellent property and food, but they take terribly long time to deliver the food to the table. At least an hour from the time when you place the order with the server.
Stayed 5 nights in Dec 2024

6/10 Okay

Freddy, Mason

Stayed 5 nights in Dec 2024

4/10 Poor

Shervon

Stayed 3 nights in Dec 2024

6/10 Okay

Thomas

Liked: Cleanliness, room comfort
Disliked: Staff & service

Nice place, poor service

Incompetent reception. Both check-in and check-out were pure chaos. Charging for services even though all inclusive is booked is not an option. Nobody knows what the other person is doing, so I should have paid the taxes three times.
Stayed 4 nights in Dec 2024

10/10 Excellent

Robert

Stayed 1 night in Dec 2024