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View all photos for Double Room (Wetterhorn)

Double Room (Wetterhorn) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Wetterhorn)

  • 258 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Standard Double Room (Standard)

Standard Double Room (Standard) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Standard Double Room (Standard)

  • 215 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (Premium)

Double Room (Premium) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Premium)

  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Double Room (Standard Nova)

Double Room (Standard Nova) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Standard Nova)

  • 237 sq ft
  • Sleeps 3
  • 2 Twin Beds

View all photos for Single Room (Wetterhorn)

Single Room (Wetterhorn) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Single Room (Wetterhorn)

  • 151 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Family room Eiger

Family room Eiger | Hypo-allergenic bedding, free minibar, in-room safe, desk

Family room Eiger

  • 484 sq ft
  • Mountain view
  • Sleeps 4
  • 2 Twin Beds and 1 Queen Sofa Bed

View all photos for Double Room (Standard Eiger)

Double Room (Standard Eiger) | Hypo-allergenic bedding, free minibar, in-room safe, desk

Double Room (Standard Eiger)

  • 258 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

View all photos for Junior Studio Suite

Hypo-allergenic bedding, free minibar, in-room safe, desk

Junior Studio Suite

  • 431 sq ft
  • Mountain view
  • Sleeps 3
  • 2 Twin Beds

Similar properties

Room

BERGWELT GRINDELWALD | ALPINE DESIGN RESORT

Breakfast included
Spa
Pet friendly
Free WiFi
4.7 out of 5, Exceptional, (417)
BERGWELT GRINDELWALD | ALPINE DESIGN RESORT

About this property

Sunstar Hotel Grindelwald

4-star Grindelwald hotel with bar/lounge
This smoke-free hotel features 2 restaurants, a full-service spa, and an indoor pool. Free buffet breakfast, free WiFi in public areas, and free train station pick-up are also provided. Additionally, a health club, a bar/lounge, and a sauna are onsite. Change of towels is available on request.
Sunstar Hotel Grindelwald offers 219 accommodations with free minibar items and minibars. A pillow menu is available. Flat-screen televisions come with cable channels. Bathrooms include bathrobes, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include espresso makers and safes. Hypo-allergenic bedding and change of towels can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool, a health club, and a sauna.

The recreational activities listed below are available either on site or nearby; fees may apply.

Wellnessbereich has 2 treatment rooms. Services include facials, body wraps, body scrubs, and body treatments. A variety of treatment therapies are provided, including hydrotherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Sunstar Hotel Grindelwald features an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary.

This 4-star property offers access to a 24-hour business center and meeting rooms. Event facilities measuring 5920 square feet (550 square meters) include a conference center. This family-friendly hotel also offers a sauna, spa services, and a terrace. Limited onsite parking is offered on a first-come, first-served basis (surcharge), and a car charging station is available.

Sunstar Hotel Grindelwald is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
Ambiance - This restaurant specializes in international cuisine and serves breakfast and dinner.
Adlerstube - This restaurant specializes in international cuisine and serves dinner only. Reservations are required. Open daily.
Bar - Onsite bar. Open daily.

Languages

English, German

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Offsite parking available (CHF 15 per day)
  • Free 24-hour train station pick-up shuttle
  • Train station shuttle on request
  • Self parking on site (CHF 20 per night; includes in/out privileges)
  • Limited onsite parking

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 2 restaurants
  • A bar/lounge

Restaurants on site

  • Adlerstube
  • Ambiance
  • Bar

Things to do

  • Arcade/game room
  • Bicycle equipment shop
  • Bicycle rentals
  • Bicycle tours
  • Full-service spa
  • Health club
  • Hiking/biking trails
  • Indoor pool
  • Playground
  • Sauna
  • Shopping
  • Ski equipment rentals
  • Ski passes
  • Ski storage
  • Steam room

Family friendly

  • Arcade/game room
  • Indoor pool
  • Laundry facilities
  • Playground

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance

Business services

  • 24-hour business center
  • Conference center (5,920 square feet of space)
  • Meeting rooms

Outdoors

  • Garden
  • In the mountains
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Terrace

Full-service spa

  • 2 treatment rooms
  • Body scrubs
  • Body wraps
  • Facials
  • Hydrotherapy
  • Manicures/pedicures
  • Massage
  • Sauna
  • Spa open daily
  • Steam room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair-accessible path to elevator

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 1971
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Hypo-allergenic bedding
  • Pillow menu

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • Flat-screen TV with cable channels

Food and drink

  • Espresso maker
  • Free bottled water
  • Free stocked minibar

More

  • Desk
  • Desk chair
  • Heating
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Contactless check-in available
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

This property offers transfers from the train station; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 25 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
2 children, up to the age of 5 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for CHF 75.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Christmas Day (25 December) Gala Dinner per adult: CHF 82
  • Christmas Day (25 December) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • New Year's Eve (31 December) Gala Dinner per adult: CHF 132
  • New Year's Eve (31 December) Gala Dinner per child: CHF 26 (from 6 to 11 years old)
  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 20 per night (in/out privileges)
  • Nearby parking fee: CHF 15 per day (164 ft away)
  • Pet fee: CHF 25 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: CHF 75.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
A car is not required for transportation to and from this property
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 stars.

Property is also known as

Grindelwald Sunstar
Hotel Grindelwald Sunstar
Hotel Sunstar Alpine Grindelwald
Sunstar Alpine
Sunstar Alpine Grindelwald
Sunstar Alpine Hotel Grindelwald
Sunstar Grindelwald
Sunstar Grindelwald Hotel
Sunstar Hotel Grindelwald
Sunstar Alpine Hotel
Sunstar Hotel
Sunstar Grindelwald
Sunstar Hotel Grindelwald Hotel
Sunstar Hotel Grindelwald Grindelwald
Sunstar Hotel Grindelwald Hotel Grindelwald

Sunstar Hotel Grindelwald Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 655 out of 981 reviews" "
Rating 8 - Good. 246 out of 981 reviews" "
Rating 6 - Okay. 57 out of 981 reviews" "
Rating 4 - Poor. 11 out of 981 reviews" "
Rating 2 - Terrible. 12 out of 981 reviews" "

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.0/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

John

Traveled with partner
Best stay of my life the breakfast was amazing and our room was even better with such amazing views
Stayed 2 nights in Aug 2024

10/10 Excellent

Maneesh, Guelph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Lilu

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Absolutely loved this hotel and staff were so helpful and friendly. The hotel was in close proximity to grindelwald first. The views from room were breathtaking. Grindelwald was just beautiful and this hotel was perfect for us. Special recognition goes to Diago at the bar and Kieran at hotel reception. Both these staff were very accommodating and helpful. The Swiss people are friendliest people in general.
Stayed 2 nights in Aug 2024

10/10 Excellent

Yi

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall, the hotel is pretty good. The room is a bit small but it has a great view of the Eiger Mountain (I believe it’s the Eiger). The location is quite convenient, with easy access to most tourist attractions in the area, especially First Mountain. If I had to complain, I’d mention that no air conditioning is tough in the summertime, but that’s common for most hotels in the area.
Stayed 2 nights in Aug 2024

6/10 Okay

Ebru

Traveled with family
Liked: Property conditions & facilities
it was a standard ski hotel
Stayed 3 nights in Jul 2024

10/10 Excellent

Mark

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Great location, very nice staff, wonderful hotel overall, price a bit high, but well worth it
Stayed 3 nights in Aug 2024

10/10 Excellent

Mahipal, Brampton

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved the view from my room and also staff was excellent
Stayed 2 nights in Aug 2024

8/10 Good

Paul

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Aug 2024

10/10 Excellent

I N J

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 6 nights in Aug 2024

10/10 Excellent

CHIRAG

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean property in the center of the town. Scenic views right from your room. Only thing we missed was not having Air-conditioning in the room especially in summer months.
Stayed 2 nights in Aug 2024

8/10 Good

Jason

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Overall very nice resort. I wish the balcony door had a screen so I could leave the door open at night without bugs. Also, the TV situation was not great, no smart TV features.
Stayed 3 nights in Aug 2024

10/10 Excellent

Shaun

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very Enjoyable Hotel
The Sunstar is a great hotel for visiting Grindelwald as it has amazing views, friendly staff, and a great breakfast (the location is pretty good, too). The room we had was Mountain View and our balcony let us just sit an be in awe of the Alps. They also have rooms with a view of the town—those would be okay, but the streets have lots of pedestrians and might be less enjoyable for those who like privacy. The pool is good but has limited hours, closing at 8:00. The staff were always friendly (our kiddo got a welcome gift) and helpful. Location-wise, know that you want to go to the end of the train line, Grindelwald, not Grindelwald Terminal, to get here most easily. From there, it’s about a 7 to 10 minute walk (depending on your speed on hills). They have a shuttle, but we always walked.
Stayed 2 nights in Aug 2024

8/10 Good

Hugh

Traveled with group
Liked: Cleanliness, staff & service
Stayed 1 night in Aug 2024

10/10 Excellent

Linet, Glendale

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful location, beautiful property great views just like most places in Switzerland no AC but with the fans and leaving door open, it was OK very nice breakfast included
Stayed 3 nights in Aug 2024

10/10 Excellent

Emma

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We booked a premium room and the view from the balcony was spectacular! The hotel was very clean and had great facilities such as a pool, sun terrace, steam room and lounge bar with amazing views of the Eiger. It was very quiet and the room was a good size with comfy beds. The hotel was very busy and sometimes there seemed to be too few staff to keep up with clearing away at breakfast or dealing with large parties checking in. But the staff were all lovely and did their best to keep queuing to a minimum. We would definitely stay here again as it is probably the best positioned hotel in Grindelwald. Can’t wait to return.
Stayed 6 nights in Aug 2024

10/10 Excellent

Dora

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Ok
Stayed 1 night in Aug 2024

10/10 Excellent

Cindy, Poolesville

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I would have given all 5 stars but, the mini fridge in our room didnt work the entire stay and they said they couldn't fix it so the food we bought spoiled. Beautiful view of the mountains!
Stayed 2 nights in Aug 2024

10/10 Excellent

Ammar

Stayed 1 night in Jul 2024

10/10 Excellent

Nick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

8/10 Good

Usha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

10/10 Excellent

Amy, Dacula

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Jul 2024

10/10 Excellent

Winsome

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The facilities were beautiful, and designed with nature in mind.
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent view from our mountain facing room and balcony. Decent dining options but go early. Everything closes early. Upto schilthorn for lunch presents awesome views
Stayed 3 nights in Jul 2024

10/10 Excellent

Verified traveler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024