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BERGWELT GRINDELWALD | ALPINE DESIGN RESORT

4.5 star property

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Photo gallery for BERGWELT GRINDELWALD | ALPINE DESIGN RESORT

Exterior
Wetterhorn Suite | Living area | Flat-screen TV, Netflix, streaming services
Reception
3 bedrooms, premium bedding, free minibar, in-room safe
Couples treatment rooms, sauna, steam room, body treatments

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • 24/7 front desk
  • Bar

Explore the area

Map
Bergwelt 4, Grindelwald, BE, 3818
  • First Cable Car
    ‪3 min walk‬
  • Sportzentrum Grindelwald
    ‪8 min walk‬
  • Grindelwald Grund Gondola
    ‪4 min drive‬

Room options

View all photos for Luxury Room with Eiger View

3 bedrooms, premium bedding, free minibar, in-room safe

Luxury Room with Eiger View

9.0 out of 10
Wonderful
(8 reviews)
  • 279 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Corner Room with Eiger View

Shower, hair dryer, bathrobes, slippers

Corner Room with Eiger View

9.6 out of 10
Exceptional
(5 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Two Combined Rooms

3 bedrooms, premium bedding, free minibar, in-room safe

Two Combined Rooms

  • 605 sq ft
  • Sleeps 4
  • 2 King Beds

View all photos for Roof Suite

3 bedrooms, premium bedding, free minibar, in-room safe

Roof Suite

8.8 out of 10
Excellent
(3 reviews)
  • 474 sq ft
  • Mountain view
  • Sleeps 4
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Luxury Room

3 bedrooms, premium bedding, free minibar, in-room safe

Luxury Room

9.4 out of 10
Exceptional
(15 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Luxury Junior Suite

3 bedrooms, premium bedding, free minibar, in-room safe

Luxury Junior Suite

10.0 out of 10
Exceptional
(8 reviews)
  • 356 sq ft
  • Mountain view
  • Sleeps 3
  • 1 King Bed and 1 Queen Sofa Bed

View all photos for Essential Doppelzimmer

Essential Doppelzimmer | 3 bedrooms, premium bedding, free minibar, in-room safe

Essential Doppelzimmer

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Queen Bed

View all photos for Cosy Room with Eiger View

3 bedrooms, premium bedding, free minibar, in-room safe

Cosy Room with Eiger View

9.4 out of 10
Exceptional
(9 reviews)
  • 249 sq ft
  • Mountain view
  • Sleeps 2
  • 1 King Bed

View all photos for Three Combined Rooms

Three Combined Rooms | 3 bedrooms, premium bedding, free minibar, in-room safe

Three Combined Rooms

10.0 out of 10
Exceptional
(1 review)
  • 753 sq ft
  • Sleeps 6
  • 3 King Beds

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About this property

BERGWELT GRINDELWALD | ALPINE DESIGN RESORT

4.5-star Grindelwald hotel with ski-in/ski-out access
Ski into BERGWELT GRINDELWALD | ALPINE DESIGN RESORT, where you can relax in a full-service spa, enjoy a drink at the bar/lounge, or have a meal at the restaurant.
BERGWELT GRINDELWALD | ALPINE DESIGN RESORT offers 90 accommodations with free minibar items and minibars. Beds feature premium bedding. 40-inch flat-screen televisions come with Netflix. Bathrooms include showers, bathrobes, slippers, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks, safes, and phones. Hypo-allergenic bedding and irons/ironing boards can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include ski-in/ski-out access and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Fire & Ice Spa has 3 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

After a day on the slopes, indulge in a treatment at the full-service spa or enjoy the use of a fitness center. BERGWELT GRINDELWALD | ALPINE DESIGN RESORT helps provide the perfect ski vacation with ski storage and ski passes. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant. A complimentary breakfast is offered each morning. Wireless Internet access is complimentary. Onsite parking is available (surcharge), along with a car charging station.

BERGWELT GRINDELWALD | ALPINE DESIGN RESORT is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM.
BERGWELT GRINDELWALD | ALPINE DESIGN RESORT has a restaurant on site.

Languages

English, French, German, Italian

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Self parking on site (CHF 28 per night)

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Things to do

  • Bicycle rentals
  • Full-service spa
  • Gym
  • Hiking/biking trails
  • Mountain biking
  • Ski passes
  • Ski storage
  • Ski-in/ski-out access
  • Snowboarding

Family friendly

  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Guidebooks
  • Lockers
  • Luggage storage
  • Safe at front desk

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • 2 meeting rooms

Outdoors

  • In the mountains

Full-service spa

  • 3 treatment rooms
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Sauna
  • Spa open daily
  • Sports massages
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator (35 inch wide door)
  • Hardwood flooring in room
  • Stair-free path to entrance

More

  • Banquet hall
  • Fireplace in lobby
  • Reception hall
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Hypo-allergenic bedding
  • Premium bedding

Bathroom

  • Bathrobes
  • Hair dryer
  • Shampoo
  • Shower
  • Slippers
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 40-inch flat-screen TV
  • Netflix
  • Streaming services

Food and drink

  • Free stocked minibar
  • Restaurant dining guides

More

  • Desk
  • Electrical adapters
  • Heating
  • Iron/ironing board on request
  • Laptop workspace
  • Phone
  • Safe
  • Soundproofed rooms
  • Window screens

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Guests will receive an email within 72 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of CHF 35 per pet, per night
Service animals are welcome, and are exempt from fees
Welcoming dogs only
Food and water bowls are available

Children and extra beds

Children are welcome
Cribs (infant beds) are available for CHF 45.0 per day

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A tax is imposed by the city and collected at the property. Exemptions or reductions might apply. For more details, please contact the property using the information on the reservation confirmation received after booking.
  • A tax is imposed by the city: CHF 4.20 per person, per night. This tax does not apply to children under 12 years of age.
  • Tourism fee: CHF 1.00 per person, per night

We have included all charges provided to us by the property.

Optional extras

  • Self parking fee: CHF 28 per night
  • Pet fee: CHF 35 per pet, per night
  • Service animals are exempt from fees
  • Crib (infant bed) fee: CHF 45.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Cashless transactions are available
Safety features at this property include a fire extinguisher, a smoke detector, and a first aid kit

We should mention

Pool access available from 9:00 AM to 8:00 PM
Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

Hotelstars Union assigns an official star rating for properties in Switzerland. This property is rated 4 star Superior and is displayed on this page as 4.5 stars.

Property is also known as

Bergwelt Grindelwald
Bergwelt Grindelwald Alpine Design Resort
BERGWELT GRINDELWALD | ALPINE DESIGN RESORT Hotel
BERGWELT GRINDELWALD | ALPINE DESIGN RESORT Grindelwald
BERGWELT GRINDELWALD | ALPINE DESIGN RESORT Hotel Grindelwald

BERGWELT GRINDELWALD | ALPINE DESIGN RESORT Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 392 out of 504 reviews
Rating 8 - Good. 71 out of 504 reviews
Rating 6 - Okay. 19 out of 504 reviews
Rating 4 - Poor. 12 out of 504 reviews
Rating 2 - Terrible. 10 out of 504 reviews

9.6/10

Cleanliness

9.2/10

Staff & service

9.6/10

Amenities

9.6/10

Property conditions & facilities

9.4/10

Eco-friendliness

Reviews

10/10 Excellent

Ryan

Stayed 5 nights in Feb 2025

4/10 Poor

Melanie, Los Angeles

Traveled with group
Liked: Property conditions & facilities
Disliked: Staff & service
Beautiful property completely wasted by awful horrible rude staff. Immediately started off by a rude person at reception checking us in followed by our two bedroom suite that was supposedly ready was actually still uncleaned when we dropped our luggage off. When we notified them of the issue it took them an additional 3 hours to complete the cleaning process which was way after the actual promised check in time. By far their most disgusting practice was that the bar/restaurant staff was clearly routinely engaging in racist behavior and would only speak to and serve caucasian guests at breakfast and bring them coffee or breakfast items from the buffet (which by the way they can serve themselves) where as the asian guests would be completely ignored. The management team was completely useless when I brought up the check in issues and in fact had the audacity to argue with me when they clearly dropped the ball at check in. No attempt was made to apologize or correct the behavior during the rest of our stay.
Stayed 3 nights in Mar 2025

2/10 Terrible

Jason

Stayed 6 nights in Feb 2025

10/10 Excellent

Lucian, London

Liked: Cleanliness, amenities, property conditions & facilities
A relaxing calm hotel with delicious breakfast, great sauna facilities, and beautiful rooms with super comfortable beds.
Stayed 3 nights in Feb 2025

10/10 Excellent

Ashleigh

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wonderful place to stay!

Fantastic stay in a beautiful hotel with excellent facilities! Service was wonderful, nothing was too much trouble. We didn't want to leave.
Stayed 2 nights in Feb 2025

10/10 Excellent

Nigel

Business traveler, Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This is a beautiful ski resort but ive never been on a set of skis in my life an probably never will! But this hotel is incredible in so many other ways . Highly recommend.
Stayed 1 night in Feb 2025

10/10 Excellent

Sina

Stayed 3 nights in Jan 2025

8/10 Good

Abdulaziz

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 5 nights in Jan 2025

10/10 Excellent

Dave

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

10/10 Excellent

Mr

Stayed 1 night in Jan 2025

10/10 Excellent

Antonia Julie

Liked: Cleanliness, amenities, property conditions & facilities
Location was beautiful, beautiful scenery
Stayed 3 nights in Jan 2025

10/10 Excellent

RHIANNE

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

RICHARD, Palm Coast

Stayed 2 nights in Dec 2024

10/10 Excellent

Hazel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Christmas Heaven

Absolutely wonderful hotel
Stayed 3 nights in Dec 2024

10/10 Excellent

Annie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful hotel and lovely staff. The included breakfast buffet was the best I’ve ever experienced filled with healthy and well-made options. Cozy lobby with fireplace. Nice pool with steam room, walkable to town and ski lift.
Stayed 2 nights in Dec 2024

10/10 Excellent

maegan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Love the Bergwelt experience!

We LOVED this hotel and would definitely stay again. Excellent location, food, shuttle to/from train station. Sauna and spa, hot tub experience was wonderful. You won't regret staying here.
Stayed 3 nights in Dec 2024

8/10 Good

Raul

Liked: Cleanliness, staff & service, amenities
Wonderful hotel
Stayed 3 nights in Oct 2024

10/10 Excellent

Anthony

Traveled with partner
Liked: Cleanliness, amenities
Absolutely excellent, every component. Room was beautiful, staff helpful and attentive, perfect location, great spa, great breakfast. Will stay here again.
Stayed 3 nights in Dec 2024

10/10 Excellent

Adena

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We really enjoyed our stay in this hotels. The rooms are very clean, easy accessible parking, friendly staff, walkable to all points of interest. Loved it.
Stayed 1 night in Dec 2024

10/10 Excellent

molly

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Such a wonderful stay for our honeymoon. Beautiful hotel, wonderful breakfast, staff friendly and helpful and lovely clean spa
Stayed 7 nights in Dec 2024

10/10 Excellent

rachel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Dec 2024

2/10 Terrible

Jenny

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

After 5 stays in Grindwald. This was a nightmare

I have been 5 times to Grindewald and this is the worst stay ever. The night before my departure. I contacted the front desk to please help me arrange transportation to the train terminal. I needed to be at the train terminal by 0600 am. To make it on time for my international flight. I was notified that they dont start providing transportation until 0800 am. I asked for help to help me find a taxi or other private transfer methods. The staff did not have a taxi contact info. He told me to google it. He did not know the bus schedule either. He told me my only choice was to walk to the terminal early in am. With freezing temperatures, 3 females, and one of them really sick. I wasnt going to walk with all our luggage. As we walked from the train station earlier during the day. And it was sleepary and dangerous due to weather and therr was ice on sidewalks. I explained to the person in reception that I was risking lossing my international flight from Zurich. He did not seem to care. He did not make any efforts to help me find a solution. I tried contacting a taxi and private transfer but I do not speak German and did not undertand the voicemails. I ended up having to wait until 0800 am. Did not make it to Zurich on time. My sisters were flying to a destination were the arline only provd only 1 return flight from Madrid a week. So the rest has been a total nightmare. We ended having to purchase new tickets and make extra connections and spending more $$$$.
Stayed 2 nights in Dec 2024

10/10 Excellent

Bryan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel with fantastic views. Super friendly staff. Awesome bar and restaurant. Try Avocado down the road for some great live music
Stayed 1 night in Dec 2024

10/10 Excellent

laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

You won’t want to leave

The most amazing hotel location is perfect staff are amazing rooms are beautiful the spa is incredible you can not fault this hotel on anything we did not want to leave
Stayed 2 nights in Dec 2024

10/10 Excellent

Matthew

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Amazing hotel
Stayed 2 nights in Nov 2024