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The Ashley Hotel

4.0 star property

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Photo gallery for The Ashley Hotel

Motel Twin with Kitchen | Minibar, desk, iron/ironing board, cribs/infant beds
Minibar, desk, iron/ironing board, cribs/infant beds
Reception
Indoor pool
Lobby lounge

Reviews

8.2 out of 10
Very good

Popular amenities

  • Bar
  • Pool
  • Gym
  • Room service
  • Breakfast available
  • Parking included

Explore the area

Map
74 Tasman St, Greymouth, West Coast, New Zealand, Greymouth, 7805
  • Monteith's Brewing Company
    ‪4 min drive‬
  • West Coast Rail Trail
    ‪5 min drive‬
  • Jade Country Greymouth
    ‪5 min drive‬
  • Hokitika (HKK)
    ‪34 min drive‬

Room options

View all photos for Motel Twin with Kitchen

Motel Twin with Kitchen | Minibar, desk, iron/ironing board, cribs/infant beds

Motel Twin with Kitchen

  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed

View all photos for Hotel Twin

Hotel Twin | Minibar, desk, iron/ironing board, cribs/infant beds

Hotel Twin

  • Sleeps 4
  • 2 Double Beds

View all photos for Motel King with Kitchen

Motel King with Kitchen | Minibar, desk, iron/ironing board, cribs/infant beds

Motel King with Kitchen

  • Sleeps 2
  • 1 King Bed

View all photos for Double Room

Double Room | Minibar, desk, iron/ironing board, cribs/infant beds

Double Room

  • Sleeps 2
  • 1 Double Bed

View all photos for Hotel King

Minibar, desk, iron/ironing board, cribs/infant beds

Hotel King

  • Sleeps 3
  • 1 King Bed

View all photos for Hotel Executive

Minibar, desk, iron/ironing board, cribs/infant beds

Hotel Executive

  • Sleeps 2
  • 1 King Bed

View all photos for Hotel - Executive

Minibar, desk, iron/ironing board, cribs/infant beds

Hotel - Executive

  • Sleeps 2
  • 1 King Bed

View all photos for Hotel - King

Minibar, desk, iron/ironing board, cribs/infant beds

Hotel - King

  • Sleeps 2
  • 1 King Bed

Motel-King Executive

  • Sleeps 2
  • 1 King Bed

View all photos for Motel - King with Kitchen

Minibar, desk, iron/ironing board, cribs/infant beds

Motel - King with Kitchen

  • Sleeps 2
  • 1 King Bed

View all photos for Motel - Double

Minibar, desk, iron/ironing board, cribs/infant beds

Motel - Double

  • Sleeps 2
  • 1 Double Bed

Twin Room

  • Sleeps 3
  • 2 Double Beds

Motel-1 Bedroom Executive

  • Sleeps 2
  • 1 King Bed

Two-Bedroom Room

  • Sleeps 4
  • 1 Double Bed and 2 Twin Beds

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About this property

The Ashley Hotel

4-star Greymouth hotel with restaurant
This smoke-free hotel features an indoor pool, a restaurant, and a fitness center. Free WiFi in public areas and free self parking are also provided. Other amenities include a bar/lounge, a business center, and conference space.
The Ashley Hotel offers 60 accommodations with minibars and coffee/tea makers. Televisions come with satellite channels.

Bathrooms include complimentary toiletries and hair dryers. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
The Ashley Hotel features an indoor pool and a fitness center. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Wireless Internet access is complimentary.

This 4-star property offers access to a business center. This eco-certified hotel also offers laundry facilities and room service (during limited hours). Complimentary self parking is available on site.

The Ashley Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning between 7:00 AM and 9:30 AM.
Jacobs Grill - Onsite restaurant. Guests can enjoy drinks at the bar.
Room service (during limited hours) is available.

Awards and affiliations

Eco-Certified Property
This property participates in Qualmark Sustainable Tourism Business Award, a program that measures the property's impact on one or more of the following: environment, community, cultural-heritage, the local economy.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site

Food and drink

  • Daily full breakfast available 7:00 AM to 9:30 AM for a fee: NZD 19.50 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • Jacobs Grill

Things to do

  • Gym
  • Indoor pool

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)

Conveniences

  • Laundry facilities
  • Limited-hour front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Conference space

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • No elevator (single-level property)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible registration desk

More

  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with cable/satellite channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Minibar
  • Refrigerator

More

  • Desk
  • Heating
  • Iron/ironing board

Policies

Check-in

Check-in start time: 2 PM; Check-in end time: 11 PM
Minimum check-in age: 18

Check-out

Check-out before 10 AM

Special check-in instructions

The front desk is open daily from 7 AM - 11 PM
Front desk staffed during limited hours
This property doesn't offer after-hours check-in

Access methods

Front desk (limited hours)

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are available for NZD 40.0 per night
Cribs (infant beds) are available for NZD 15.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately NZD 19.50 per person
  • Crib (infant bed) fee: NZD 15.0 per night
  • Rollaway bed fee: NZD 40.0 per night
  • Credit card charges are subject to a surcharge

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts major credit cards; cash is not accepted

We should mention

This property does not have elevators

National rating

Rating provided by Qualmark®, source of official star ratings for accommodation in New Zealand.

Property is also known as

Ashley Greymouth
The Ashley Hotel Hotel
Ashley Hotel Greymouth
Hotel Ashley
The Ashley Hotel Greymouth
The Ashley Hotel Hotel Greymouth

The Ashley Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 215 out of 619 reviews
Rating 8 - Good. 255 out of 619 reviews
Rating 6 - Okay. 113 out of 619 reviews
Rating 4 - Poor. 26 out of 619 reviews
Rating 2 - Terrible. 10 out of 619 reviews

8.4/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

10/10 Excellent

Maree

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff friendly and super helpful. Problem with our room was sorted quickly.
Stayed 3 nights in Sep 2024

10/10 Excellent

Steve

Liked: Cleanliness, staff & service, property conditions & facilities
A little dated but a minor issue as the room and hotel are very clean, great beds, the staff were very friendly and helpful. We will certainly stay again
Stayed 2 nights in Mar 2025

2/10 Terrible

Lin

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Reception was not the friendliest. Price is over priced for the condition of the room. Room did not have a good smell. Cleanliness was ok. Could be better.
Stayed 1 night in Mar 2025

6/10 Okay

David

Business traveler
Disliked: Cleanliness, property conditions & facilities, room comfort
Was ok, shower head was terrible and the wifi didn’t work but the service was fine
Stayed 1 night in Mar 2025

10/10 Excellent

James

Liked: Staff & service, property conditions & facilities, room comfort
Nice hotel room; clean and modern
Stayed 1 night in Mar 2025

2/10 Terrible

Lisa

Business traveler
Disliked: Cleanliness, property conditions & facilities
When I checked in, my credit card details were handwritten on my check-in piece of paper (not secured). I was given brief instructions on how to find my room. My room initially looked beautiful, however I found the bathroom with a puddle on the floor and a wet brown/red like substance throughout the shower. I went back to reception, to be told it is when other guests shower & splash the walls the water can make it look dirty. I queried if they had not cleaned after the last guest so the person at the desk took the key from me to go and inspect. He came back out quickly and said he would find me another room. He was clearly not happy about it and was very short with me. He went to a couple of other rooms before finding me one and gave me the key with no explanation on how to find the room. I had to ask. I went up to the room the door was wide open. I soon realised why. It was very hot inside the room and there was no airconditioner. The window only opened a couple of inches. I then found an old small fan in the cupboard. All the fan did was push hot air around. The bathroom was old and dated with a fixed shower head that sent water in every direction but down. For the cost of this hotel, I felt very let down and could not believe others gave it 5 stars. Sleep did not happen due to the extreme temperature inside the room. An airconditioner and some new bathroom fittings would change this hotel completely.
Stayed 1 night in Feb 2025

6/10 Okay

Tracy

Liked: Cleanliness, staff & service
Stayed 1 night in Mar 2025

6/10 Okay

Harrison

Liked: Cleanliness
Stayed 1 night in Feb 2025

6/10 Okay

Jeremy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel let down by WiFi and leisure services

This is a nice hotel with an excellent front desk but was let down by WiFi issues and services being unavailable. The ‘satellite channels amounted to twelve, five of which were unavailable, the jacuzzi/spa was closed and the WiFi in room 60 refused to connect. The unheated pool was refreshing! Otherwise the room was comfortable and staff very helpful.
Stayed 1 night in Feb 2025

4/10 Poor

Erica

Traveled with partner
Liked: Staff & service
Disliked: Property conditions & facilities
Mugs in room had a dirty ring around them the rooms are tired and towels very thin
Stayed 2 nights in Feb 2025

4/10 Poor

Chris

Disliked: Cleanliness, amenities, property conditions & facilities
The rooms are very old with very old carpet floor and lots of poorly patched timber work and bathroom. The property had no air conditioning and they put us in an upper floor on a hot day. The quality of bedding and pillows was from 30 years ago. Maybe even 80 was very disappointed with the room. The location was good and the Restaurant food that we had that night was excellent with average service. I could not recommend it to somebody who has standards of mine which demand cleanliness modern Facilities well maintained property. I would give the property one star would not look to return unless it was the only property in go away Greymouth or this is the standard of New Zealand West Coast
Stayed 1 night in Feb 2025

6/10 Okay

Godwin, Amsterdam

Traveled with partner
Liked: Cleanliness, property conditions & facilities
Falls Short of Expectations Our stay at The Ashley Hotel was disappointing. The walls were incredibly thin—we were constantly woken up by doors banging, and unfortunately, staff did nothing to address the noise. We booked a king bed but were given twin beds instead, which wasn’t ideal. The room lacked air conditioning, and while a fan was provided, it was dusty and not well-maintained. On the plus side, the location is convenient for those driving, as it’s along the highway with easy parking. However, it’s quite far from town. With a few improvements, this could be a solid stay, but as it stands, it doesn’t quite live up to its near 4-star rating.
Stayed 1 night in Feb 2025

4/10 Poor

Brenda

Disliked: Staff & service
The room was clean. I booked a King & got two double beds. When I inquired at the desk after checking in I was told the double beds were a King room. I was either lied to or the room was misrepresented. Given the area is fully booked I had no choice but to stay. Will not book with Ashley again.
Stayed 1 night in Feb 2025

8/10 Good

Julie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice overnight stay, lovely room. The swimming pool is freezing & not really big enough to swim, the spa pool & hot tub were empty of water. Lovely evening meal, breakfast average, not very warm. Overall comfortable night.
Stayed 1 night in Feb 2025

6/10 Okay

Timothy

Stayed 1 night in Feb 2025

6/10 Okay

Alison

Room was basic, not extremely clean but ok for 1 night . Had a fan which was good on the hot evening.
Stayed 1 night in Jan 2025

10/10 Excellent

Diana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It’s amazing and the staff is very kind
Stayed 1 night in Feb 2025

10/10 Excellent

Aaron

Stayed 1 night in Dec 2024

8/10 Good

Mark

Stayed 2 nights in Dec 2024

10/10 Excellent

Mark

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice motel in a quiet spot. Lovely rooms.
Stayed 1 night in Jan 2025

2/10 Terrible

Sarah

Traveled with family and small children, Traveled with partner, Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
I booked this hotel and was charged the full amount before being handed our hotel room key. Unfortunately we took a step in the room and lasted less then 2 minutes before we had to leave, as our disabled son was traumatized by the room and had a major autistic meltdown. We are not sure what caused this meltdown (couldve been a smell, noise, or just the room) but he was patting his ears while hysterically crying and repeating the word 'door'. He was terrified and we wouldve ruined everyones holidays if we hadve stayed, as he would not stop screaming. We handed our key back in and explained why we had to leave. We did not touch anything in the room, but they were not willing to offer any refund (not even a small partial amount.) This was a horrible experience for us and we felt like the staff treated us like we had a naughty child, even though our 5 year old has very high needs autism and is practically non verbal. A bit more compassion towards our situation wouldve been appreciated, as we did really want to stay, but left due to situations out of our control. You would think that given our situation, they wouldve had a bit more leniency towards us. We ended up lost for suitable ommodation options and this resulted in us having to drive back to christchurch in the middle of the night. I also noticed that there was no lift. This is probably the most least accessible hotel i have ever come across and i would not recommend it to anyone with any health problems or disabilities.
Stayed 1 night in Dec 2024

8/10 Good

anthony

Stayed 2 nights in Jan 2025

6/10 Okay

Heather

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Amenities, property conditions & facilities
Property is clean and room was of a good size, however, it is on a main railway and highway. It is also quite a distance from other dining options.
Stayed 1 night in Jan 2025

6/10 Okay

Marc

Traveled with family
Liked: Cleanliness, staff & service
Beautiful area great pub
Stayed 1 night in Jan 2025

8/10 Good

Bernie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
No complaints
Stayed 1 night in Jan 2025