Gretna Hall Hotel

4.0 star property

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Photo gallery for Gretna Hall Hotel

Front of property
Desk, laptop workspace, iron/ironing board, free WiFi
Breakfast, lunch, dinner served; local cuisine
Bar (on property)
Property grounds

Reviews

8.0 out of 10
Very good

Popular amenities

  • Bar
  • 24/7 front desk
  • Room service
  • Housekeeping
  • Free WiFi

Explore the area

Map
Gretna Green, Gretna, Scotland, DG16 5DY
  • Spoilt Spa at Smiths
    ‪3 min walk‬
  • Old Blacksmith's Shop
    ‪16 min walk‬
  • Carlisle Castle
    ‪14 min drive‬
  • Carlisle (CAX)
    ‪22 min drive‬

Room options

Classic Double or Twin Room

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 2
  • 2 Twin Beds OR 1 Double Bed

Classic Triple Room

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 3
  • 1 Double Bed and 1 Twin Bed OR 3 Twin Beds

Family Room

  • 160 sq ft
  • Sleeps 4
  • 1 Double Bed and 1 Double Sofa Bed

Classic Double Room

9.4 out of 10
Exceptional
(6 reviews)
  • Sleeps 2
  • 1 Double Bed

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About this property

Gretna Hall Hotel

4-star Gretna hotel walkable to Spoilt Spa at Smiths
Along with a restaurant, this smoke-free hotel has a bar/lounge and 24-hour room service. WiFi in public areas is free. Other amenities include a business center, concierge services, and a 24-hour front desk.
Gretna Hall Hotel offers 88 accommodations with coffee/tea makers and hair dryers. Televisions come with digital channels. Bathrooms include bathtubs or showers and complimentary toiletries.

This Gretna hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs. Housekeeping is provided daily.

The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. Business-related amenities at this 4-star property consist of a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a terrace, tour/ticket assistance, and a garden.

Gretna Hall Hotel is a smoke-free property.

Full breakfasts are available for a surcharge and are served each morning.
Anvil Restaurant - This restaurant specializes in local cuisine and serves breakfast, lunch, and dinner.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily full breakfast available for a fee: GBP 14.95 for adults and GBP 6.95 for children
  • A bar/lounge
  • A restaurant
  • Couples/private dining

Restaurants on site

  • Anvil Restaurant

Things to do

  • Bicycle storage
  • TV in common areas

Conveniences

  • 24-hour front desk
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Proposal/romance packages
  • Tour and ticket assistance
  • Wedding services

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Grab bar near toilet
  • Handrails in stairways
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchairs on site

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1710
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Towels provided

Entertainment

  • TV with digital channels

Food and drink

  • 24-hour room service
  • Champagne service
  • Coffee/tea maker
  • Electric kettle
  • Tea bags/instant coffee

More

  • Desk
  • Desk chair
  • Heating
  • Iron/ironing board
  • Laptop workspace

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for GBP 20.0 per night

Property payment types

Important information

Optional extras

  • Fee for full breakfast: approximately GBP 14.95 for adults and GBP 6.95 for children
  • Rollaway bed fee: GBP 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, mobile payments, and cash
Mobile payment options include: Apple Pay
This property reserves the right to pre-authorize the guest's credit card prior to arrival.

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

National rating

This establishment has received its official star rating from VisitScotland, the National Tourist Board for Scotland.

Property is also known as

Gretna Hall
Gretna Hall Hotel
Gretna Hotel
Gretna Hall Green
Gretna Hall Gretna Green, Scotland
Gretna Hall Hotel Green
Gretna Hall Hotel Gretna Green
Gretna Hall Gretna Green
Gretna Hall Green Scotland
Gretna Hall Hotel Hotel
Gretna Hall Hotel Gretna
Gretna Hall Hotel Hotel Gretna

Gretna Hall Hotel Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 143 out of 408 reviews
Rating 8 - Good. 145 out of 408 reviews
Rating 6 - Okay. 80 out of 408 reviews
Rating 4 - Poor. 28 out of 408 reviews
Rating 2 - Terrible. 12 out of 408 reviews

8.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

7.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

jacqueline

Liked: Cleanliness, staff & service, property conditions & facilities
Lovely hotel with excellent friendly staff.
We booked our 3 night stay for our Wedding Anniversary. 30 years!! It was a lovely relaxing break. The staff are all amazing. Courteous, competent, friendly, professional and always willing to help. The lady who seems to be in charge of the restaurant (can't quite remember her name but she has been working at the hotel for many years) is so good at her job and seems to be so aware and supportive of the needs of both the clients and staff. The staff all go over and above to maintain the welcoming environment in the hotel. Our criticism would be;- The bathroom needs somewhere to hang the towels. The basic room was very small, making it very difficult getting round the bed without banging your knees on the dressing table. The mattress was a little uncomfortable with corded ridges. Very flat,basic pillows could be a little more luxurious!!! We reported, on day 1 that the bathroom radiator wasn't working but this still needs remedial work. If this was fixed you would save on heating costs as it would be sufficient without using the main radiator in the bedroom. Overall we had a lovely stay at the hotel, which was over and above with regard to cleanliness. The double glazing was also very good. We will return (and recommend your hotel to friends) but maybe in a larger room.
Stayed 3 nights in Dec 2024

10/10 Excellent

Maria

Stayed 1 night in Dec 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Beautiful old building that has been modernised on the inside. The christams decor is beautiful. Staff were very friendly. The breakfast was a great choice from yougurt, cereal, toast, fry up had all the usual, eggs, bacon, sausage, beans etc. Also a selection of pastries. The evening meal was very nice. No complaints at all, the hotel looks like its not long been done up. Loved the littlewelcome try with, bottlewater, teas ,coffee, hot chocolate and a wee pack of biscuits. Also a nice cookie on arrival at reception desk.
Stayed 1 night in Dec 2024

10/10 Excellent

Diane

Traveled with group
Excellent
Clean friendly hotel. Would definitely stay again and recommend to friends
Stayed 1 night in Nov 2024

8/10 Good

Martin, Morpeth

Business traveler
Liked: Staff & service, amenities
Nice staff, decent accommodation, good food.
Stayed 1 night in Nov 2024

10/10 Excellent

Gemma

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Outstanding
What a beautiful place to stay. It exceeded our expectations. 5 minutes walk to the Blacksmith shop. Rooms were comfy clean spacious and very well equipped. The service outstanding and breakfast the best I've had for a very long time. I would love to visit again. Thank you
Stayed 2 nights in Nov 2024

8/10 Good

Graham, Larbert

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our stay. Lots of weddings going on, as you would expect, so music tends to go on to midnight - best to have a room furthest away from the wedding reception. Good cooked breakfast with some other choices. Nice grounds and friendly staff.
Stayed 2 nights in Nov 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
back to gretna for anniversary
we stayed for our 1st year anniversary . such a warm lovely place to stay. all staff are so happy to help. wonderful place
Stayed 1 night in Nov 2024

8/10 Good

alan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overnight stop on a trip to Inverness. Very comfy hotel- great bar. Nice breakfast, staff were excellent
Stayed 1 night in Oct 2024

10/10 Excellent

Gillian

Liked: Cleanliness, staff & service, property conditions & facilities
A lovely hotel, well located. High standards and great service. Staff were polite, friendly and efficient. Food in restaurant was very good with lots of choice.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Stayed 4 nights in Sep 2024

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

10/10 Excellent

Dermot

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Jonathan, Mulgrave

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room, standard size hotel room, but beds are good. Bar and restaurant are nice. Probably good to check if there’s a wedding on, obviously this is a wedding hotspot, two on during our stay but we weren’t really affected by them.
Stayed 1 night in Aug 2024

10/10 Excellent

Gareth

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

10/10 Excellent

Peter

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent stopping off point between Aberdeen and Oxford
Stayed 1 night in Sep 2024

8/10 Good

Bobby

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Because we didn't book directly with the hotel, we had no say in choice of room, which turned out to be a cosy double with a bathroom you couldn't swing a cat in. However, a quiet word at reception and we were upgraded to a standard double at no extra cost. The staff at the hotel were all very courteous while the service at meal times was excellent.
Stayed 4 nights in Sep 2024

8/10 Good

Mary

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice clean property . Outlets nearby . Staff were polite and very helpful.
Stayed 1 night in Aug 2024

10/10 Excellent

Dave

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2024

8/10 Good

Joanne

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Staff could be a little more friendly and smiley, but overall stay was lovely.
Stayed 1 night in Aug 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Room was very modern, fresh and clean!!
Stayed 1 night in Aug 2024

4/10 Poor

Andrew

Liked: Staff & service
Not a pleasant stay
The experience wasn’t brilliant due to a small room which wasn’t cleaned thoroughly. There were coffee stains on the wall, dirt on the carpet and the bare was extremely small. Guest gather outside the hotel door to smoke which was directly below or window resulting in cigarette smoke smells in the room. The breakfast room was chaotic with only one toaster and coffee machine for all guests, resulting in long queues and cold food.
Stayed 1 night in Aug 2024

8/10 Good

Trudy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Robert

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Happy, tired guest
There was confusion on room availability after a very late booking, the staff were very apologetic and helpful. They helped resolve the issue very quickly.
Stayed 1 night in Jul 2024

8/10 Good

Yvonne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024