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Holiday Inn Express & Suites - Greenwood by IHG

2.5 star property

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Photo gallery for Holiday Inn Express & Suites - Greenwood by IHG

Exterior
Reception
Exterior
Exterior
Desk, iron/ironing board, rollaway beds, free WiFi

Reviews

8.4 out of 10
Very good

Popular amenities

  • Pool
  • Laundry
  • Gym
  • Housekeeping
  • Air conditioning

Explore the area

Map
401 Clements St, Greenwood, MS, 38930
  • Museum of the Mississippi Delta
    ‪7 min walk‬
  • Stribling Park
    ‪12 min walk‬
  • Greenwood Mall
    ‪19 min walk‬
  • Greenwood, MS (GWO-Leflore)
    ‪18 min drive‬

Room options

View all photos for Standard Room

Standard Room | Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room

  • Sleeps 2
  • 1 King Bed OR 1 Queen Bed

View all photos for Suite, 1 King Bed, Accessible (Comm, Tub)

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed, Accessible (Comm, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Tub)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible (Comm, Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Suite, 1 King Bed with Sofa bed

Desk, iron/ironing board, rollaway beds, free WiFi

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds, Accessible (Comm, Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible (Comm, Roll Shower)

Desk, iron/ironing board, rollaway beds, free WiFi

Standard Room, 1 King Bed, Accessible (Comm, Roll Shower)

  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

SureStay Plus Hotel by Best Western Greenwood

  • Pool
  • Breakfast included
  • Pet friendly
  • Kids pool
4.0 out of 5, Very Good, (617)
The price is $135
per night
$145 total
includes taxes & fees
Feb 27 - Feb 28
SureStay Plus Hotel by Best Western Greenwood

About this property

Holiday Inn Express & Suites - Greenwood by IHG

Greenwood hotel with free breakfast
A 24-hour fitness center, a seasonal outdoor pool, and a business center are available at this smoke-free hotel. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a meeting room, laundry facilities, and a 24-hour front desk.
Holiday Inn Express & Suites - Greenwood by IHG offers 70 air-conditioned accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels and pay movies. Refrigerators and microwaves are provided.

This Greenwood hotel provides complimentary wireless Internet access, with a speed of 100+ Mbps (good for 1–2 people or up to 6 devices). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include hair dryers and irons/ironing boards. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.
Holiday Inn Express & Suites - Greenwood by IHG features a 24-hour fitness center and a seasonal outdoor pool. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. A complimentary breakfast is offered. This business-friendly hotel also offers laundry facilities and a front-desk safe. Onsite self parking is complimentary. Guests can use the outdoor pool at a partner property.

Holiday Inn Express & Suites - Greenwood by IHG is a smoke-free property.

Guests are offered a complimentary continental breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 100+ Mbps (good for 1–2 people or up to 6 devices)
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free continental breakfast

Things to do

  • 24-hour gym
  • Outdoor pool (guest access)
  • Seasonal outdoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per night
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Rollaway bed fee: USD 10.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May 30 to September 05
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Greenwood Holiday Inn Express
Holiday Inn Express Greenwood
Holiday Inn Express Hotel Greenwood
Holiday Inn Express Greenwood Hotel
Holiday Inn Express Suites Greenwood

Holiday Inn Express & Suites - Greenwood by IHG Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 243 out of 487 reviews
Rating 8 - Good. 145 out of 487 reviews
Rating 6 - Okay. 47 out of 487 reviews
Rating 4 - Poor. 22 out of 487 reviews
Rating 2 - Terrible. 30 out of 487 reviews

8.6/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.4/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

8/10 Good

Bertha

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Very comfortable stay
Very good stay beds were very comfortable
Stayed 2 nights in Nov 2024

2/10 Terrible

Joneshia

Disliked: Room comfort
Rooms need upgrading with all this new technology their was nothing to watch tvs need upgrading mini fridge was terrible other than this the stay was mediocre Holiday Inn is better than this
Stayed 1 night in Nov 2024

8/10 Good

Latasha

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Great stay
Stayed 1 night in Sep 2024

8/10 Good

Marvin

Liked: Amenities
My stay was great overall. My only problem was the shower head was leaky and water came out wildly. Everything else was perfect. From the kind staff to the cleanliness of the room and property.
Stayed 1 night in Sep 2024

10/10 Excellent

Gary

Traveled with partner
Clean, quiet. The breakfast was great.
Stayed 2 nights in Sep 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Surgery Outpatient
Referred to Greenwood for husband’s outpatient surgery. We were very pleased with our hotel stay.
Stayed 1 night in Sep 2024

10/10 Excellent

Antonio

Stayed 1 night in Jul 2024

6/10 Okay

MAGGIE

Liked: Staff & service
The loiter seat where really low in the rooms
Stayed 2 nights in Aug 2024

8/10 Good

Tara

Stayed 2 nights in Aug 2024

10/10 Excellent

Cody

Stayed 3 nights in May 2024

10/10 Excellent

Lashica

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, spacious room, bed super soft.
Stayed 1 night in Sep 2024

10/10 Excellent

Cody

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel!
Stayed 2 nights in Jun 2024

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay
The stay was great! . The air didn’t work so well , but maybe I didn’t know how to work the thermostat . However, the beds were soft . The rooms and bathrooms were clean . It was a great stay overall . Felicia was also very welcoming and amazing !
Stayed 1 night in Aug 2024

10/10 Excellent

Donald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk staff especially when you check in after 3 PM.The cooking staff that prepares the breakfast in the morning,They go above and beyond in satisfying the customer. Overall an excellent place to stay with no issues, i would definitely be staying again and i give this establishment 6 stars.
Stayed 4 nights in Aug 2024

8/10 Good

Tracy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The host was exceptional! She went out of her way to make sure the guests were satisfied. She kept the dinning area clean and stocked! She made us feel welcome!😊
Stayed 2 nights in Aug 2024

10/10 Excellent

Catrina

Liked: Cleanliness, staff & service, property conditions & facilities
Excellent customer services with all staff.
Stayed 1 night in Aug 2024

6/10 Okay

Frank

Traveled with partner
Liked: Staff & service, amenities
Recommend Check-in staff understand how to multi-task, and be familiar with area attractions/directions. There was one person at the counter, who was on the phone with an apparent out-of-state guest. I waited almost 15 minutes before she hung up to check me in. She was very polite and courteous, but when asked about local attractions she mentioned just one, and she did not know about a tourist visitor center. The room was fine, but I did inform the staff at check-out that the window blackout shade was inoperative. Whoever had the room before must have pulled too hard and took it off track. However, it also shows that maintenance was not informed of this, nor the broken coffee maker, nor the broken outlet plate near the window. On the positive side, everyone was very nice and courteous, and the breakfast was very good
Stayed 2 nights in Jul 2024

10/10 Excellent

Deborah

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was great
Stayed 2 nights in Jul 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
UNCLEANNESS
Worst experience ever! The rooms were not clean at all!!!! My sheets had stains. My daughter's room was not clean either. Her pillow case and walls had BLOOD STAINS! There was no hand sanitizer by the elevators just an empty container! It was just not clean!
Stayed 3 nights in Jul 2024

4/10 Poor

Linda

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Franklin

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Staff & service
Wrong dates
App entered wrong dates even though I picked the dates I wanted. Had some issues getting it corrected.
Stayed 2 nights in Jul 2024

6/10 Okay

GLORIA

Stayed 3 nights in Jul 2024

4/10 Poor

Darlene

Business traveler, Traveled with partner
Disliked: Cleanliness, staff & service
Broken shower handle in room 213 and the carpet was soiled and dirty! Toilet did not flush in room 214. Moved from room 213 to 214 but toilet did not work. Limited breakfast items. Will not return to this property. Extremely disappointed. Darlene Byrd
Stayed 3 nights in Jul 2024

2/10 Terrible

Johnetta

Stayed 2 nights in Jul 2024

10/10 Excellent

Terrell

Stayed 1 night in Jul 2024