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SureStay Plus Hotel by Best Western Greenwood

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Greenwood

Lobby
Seasonal outdoor pool, pool umbrellas, sun loungers
Exterior
1 bedroom, desk, laptop workspace, blackout drapes
Property amenity

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Laundry
  • Gym
  • 24/7 front desk
$150
includes taxes & fees
Sep 8 - Sep 9

Explore the area

View in a map
635 Highway 82 W, Greenwood, MS, 38930-5029
  • The Mississippi Gift Company
    ‪3 min drive‬
  • Back in the Day Museum
    ‪4 min drive‬
  • Florewood State Park
    ‪7 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub | 1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Accessible, Bathtub

9.2 out of 10
Wonderful
(5 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

1 bedroom, desk, laptop workspace, blackout drapes

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(12 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, Pool View (Four Poster Bed)

Suite, 1 King Bed, Balcony, Pool View (Four Poster Bed) | 1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Balcony, Pool View (Four Poster Bed)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Non Smoking, Balcony (2nd Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (2nd Floor)

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Balcony (2nd Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

1 bedroom, desk, laptop workspace, blackout drapes

Suite, 1 King Bed, Non Smoking, Refrigerator

8.8 out of 10
Excellent
(13 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

SureStay Plus Hotel by Best Western Greenwood

Greenwood hotel with free breakfast
This smoke-free hotel features a fitness center, a microwave in a common area, and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a children's pool, and a meeting room are onsite. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Greenwood offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Greenwood hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 12 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, SureStay Plus Hotel by Best Western Greenwood provides a fitness center and a children's pool. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Complimentary uncovered self parking is available on site, along with a car charging station. A total renovation of this property was completed in November 2020.

SureStay Plus Hotel by Best Western Greenwood is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Basketball
  • Children's pool
  • Gym
  • Racquetball/squash
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1976
  • Communal living room
  • Fireplace in lobby
  • Renovated entire property - November 2020
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 31 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
This property has outdoor spaces, such as balconies, patios, terraces which may not be suitable for children; if you have concerns, we recommend contacting the property prior to your arrival to confirm they can accommodate you in a suitable room
Property Registration Number 20445

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to October 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the swimming pool, and guests under 18 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Greenwood Inn
Greenwood Inn Suites
Surestay Plus By Greenwood
SureStay Plus Hotel by Best Western Greenwood Hotel
SureStay Plus Hotel by Best Western Greenwood Greenwood
SureStay Plus Hotel by Best Western Greenwood Hotel Greenwood

SureStay Plus Hotel by Best Western Greenwood Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 288 out of 655 reviews
Rating 8 - Good. 209 out of 655 reviews
Rating 6 - Okay. 75 out of 655 reviews
Rating 4 - Poor. 33 out of 655 reviews
Rating 2 - Terrible. 50 out of 655 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.2/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Christopher

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
We enjoyed our stay.
Stayed 3 nights in May 2025

4/10 Poor

wanya

Disliked: Cleanliness, room comfort

Room service didn't clean are room, we were told s

Stayed 4 nights in May 2025

10/10 Excellent

DENELL B

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everything ok
Stayed 3 nights in May 2025

2/10 Terrible

Gina

Traveled with family
Disliked: Staff & service, room comfort

Too noisy to stay

It was so noisy we had to check out a night early and find somewhere else to stay. Lost out because we had already paid and received no refund or assistance from the front desk regarding the noise.
Stayed 2 nights in May 2025

10/10 Excellent

LaTanya

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Beyond impressed

Our stay was amazing! The hotel decor was lovely. The premises was clean. The employees were very nice! Breakfast was great and on time! I would definitely stay here again!!
Stayed 1 night in May 2025

10/10 Excellent

Tristin

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Mary

Stayed 2 nights in May 2025

10/10 Excellent

Madonna

Liked: Cleanliness, staff & service, property conditions & facilities
It’s a nice hotel and the staff are pleasant.
Stayed 1 night in May 2025

8/10 Good

Alexander

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort

Got less than I paid for

Regular stay. Too overpriced for what was given. Breakfast was worst ever...did not go back after first visit.Toilets half worked, had to flush two or three times. Will not stay there again...
Stayed 3 nights in Apr 2025

10/10 Excellent

juwon

Stayed 1 night in Mar 2025

10/10 Excellent

Roy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great experience
Stayed 2 nights in Apr 2025

8/10 Good

Mary

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

8/10 Good

Lindsey

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Room was clean and quiet. My neighbors were noisy, but I couldn’t hear them when in my room.
Stayed 1 night in Apr 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
Love It very nice rooms
Stayed 1 night in Mar 2025

10/10 Excellent

April

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I enjoyed my stay and as usual I will b back
Stayed 1 night in Mar 2025

10/10 Excellent

Kelvin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Michelle

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

6/10 Okay

Jeanette

Traveled with family
Not fresh smell Towels rough Door as key stop working first day
Stayed 2 nights in Mar 2025

8/10 Good

Ramiyah

Traveled with partner
Liked: Staff & service, amenities
The hotel room overall was nice its was lowkey like a air bnb with the kitchen area but I do have a few complaints the toilet flushing was loud and the sink in the bathroom water was loud and there was ants on the side tables of the bed (I found that out the hard way). The hotel overall was nice but they do need to figure out the ant problem.
Stayed 1 night in Feb 2025

10/10 Excellent

Cliff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

We’ll run clean hotel!

Excellent. From the outside does not look like much but it’s clean. The breakfast was good and the eating area was clean and orderly. They are pet friendly which is a plus. It’s a well run clean place. And did I mention it’s quiet?
Stayed 1 night in Feb 2025

10/10 Excellent

Earnest and Hazel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
A Nice Hotel to stay in Greenwood.
Stayed 2 nights in Feb 2025

10/10 Excellent

Jannette

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My first time here in the property since it’s been renovated. I enjoyed my stay ( 1 night) for business. I enjoyed the dual access (from the hall and from the parking lot). I’m older and need the ability to easily transport my luggage to and from the car. The check in was flawless and I rested well in my clean and comfortable room. I booked it for this week again and will probably stay throughout my contract period which ends in April.
Stayed 1 night in Jan 2025

8/10 Good

Immanuel

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Jan 2025

8/10 Good

Terry

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This hotel was clean and well kept. The staff was very friendly and helpful. The only problem we had was the room we were in had a noisy fan on the ac/heat unit. Other than that, all was very satisfactory!! We would stay here again.
Stayed 1 night in Jan 2025

10/10 Excellent

Peterina

Traveled with family
Liked: Cleanliness, staff & service, amenities
Property was very clean and the staff was great.
Stayed 3 nights in Jan 2025