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SureStay Plus Hotel by Best Western Greenwood

2.5 star property

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Photo gallery for SureStay Plus Hotel by Best Western Greenwood

Lobby
Seasonal outdoor pool, pool umbrellas, sun loungers
Suite, 1 King Bed, Balcony, Pool View (Four Poster Bed) | Desk, laptop workspace, blackout drapes, iron/ironing board
Desk, laptop workspace, blackout drapes, iron/ironing board
Lobby

Reviews

8.0 out of 10
Very good

Popular amenities

  • Pool
  • Pet friendly
  • Breakfast included
  • Laundry
  • Gym
  • Air conditioning

Explore the area

Map
635 Highway 82 W, Greenwood, MS, 38930-5029
  • Greenwood Medical Complex
    ‪4 min walk‬
  • Greenwood-Leflore Hospital
    ‪13 min walk‬
  • Whittington Park
    ‪15 min walk‬
  • Greenwood, MS (GWO-Leflore)
    ‪16 min drive‬

Room options

View all photos for Suite, 1 King Bed, Accessible, Bathtub

Suite, 1 King Bed, Accessible, Bathtub | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Accessible, Bathtub

9.0 out of 10
Wonderful
(4 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator (Pet Friendly)

8.0 out of 10
Very good
(1 review)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Balcony, Pool View (2nd Floor)

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Balcony, Pool View (2nd Floor)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds, Non Smoking, Refrigerator

8.4 out of 10
Very good
(10 reviews)
  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Balcony, Pool View (Four Poster Bed)

Suite, 1 King Bed, Balcony, Pool View (Four Poster Bed) | Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Balcony, Pool View (Four Poster Bed)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Balcony (2nd Floor)

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Balcony (2nd Floor)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Refrigerator

Desk, laptop workspace, blackout drapes, iron/ironing board

Suite, 1 King Bed, Non Smoking, Refrigerator

9.0 out of 10
Wonderful
(12 reviews)
  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Express & Suites - Greenwood by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.2 out of 5, Very Good, (489)
The price is $180
per night
$194 total
includes taxes & fees
Mar 13 - Mar 14
Holiday Inn Express & Suites - Greenwood by IHG

About this property

SureStay Plus Hotel by Best Western Greenwood

Greenwood hotel with free breakfast
This smoke-free hotel features a fitness center, a microwave in a common area, and a seasonal outdoor pool. Free full breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a children's pool, and a meeting room are onsite. Housekeeping is available on request.
SureStay Plus Hotel by Best Western Greenwood offers 100 air-conditioned accommodations with coffee/tea makers and hair dryers. 42-inch flat-screen televisions come with cable channels. Bathrooms include shower/tub combinations and complimentary toiletries.

This Greenwood hotel provides complimentary wired and wireless Internet access, with a WiFi speed of 50+ Mbps. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Change of towels and change of bedsheets can be requested. Housekeeping is provided on request.

A children's pool and a seasonal outdoor pool are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the fitness facility without adult supervision. Guests under 12 years old are not allowed in the swimming pool.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool, SureStay Plus Hotel by Best Western Greenwood provides a fitness center and a children's pool. A computer station is located on site and wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. This business-friendly hotel also offers a vending machine, multilingual staff, and a fireplace in the lobby. Complimentary uncovered self parking is available on site, along with a car charging station. A total renovation of this property was completed in November 2020.

SureStay Plus Hotel by Best Western Greenwood is a smoke-free property.

A complimentary full breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English, Hindi

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • In-room WiFi speed: 50+ Mbps
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free uncovered self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free full breakfast available daily 6:00 AM to 9:00 AM

Things to do

  • Basketball
  • Children's pool
  • Gym
  • Racquetball/squash
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Children's pool
  • Fenced pool
  • In-room crib
  • Laundry facilities
  • Mini-fridge
  • Rollaway/extra bed (surcharge)
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Laundry facilities
  • Newspapers in lobby
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (on request)
  • Multilingual staff

Business services

  • Business center
  • Computer station
  • Meeting room

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Lever door handles
  • Stair-free path to entrance
  • Upper floors accessible by stairs only
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 2 floors
  • Banquet hall
  • Built in 1976
  • Communal living room
  • Fireplace in lobby
  • Renovated entire property - November 2020
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Mini-fridge

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 11:00 AM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 31 to April 30:
  • Swimming pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per pet, per night, plus a deposit of USD 150 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 30 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 12 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are available for USD 20.0 per night
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet deposit: USD 150 per stay
  • Pet fee: USD 30 per pet, per night
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 20.0 per night

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit
Property Registration Number 20445

We should mention

This property does not have elevators
The seasonal pool will be open from May 01 to October 31
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 12 years old are not allowed in the swimming pool, and guests under 18 years old are only allowed in the fitness facility with adult supervision

Property is also known as

Greenwood Inn
Greenwood Inn Suites
Surestay Plus By Greenwood
SureStay Plus Hotel by Best Western Greenwood Hotel
SureStay Plus Hotel by Best Western Greenwood Greenwood
SureStay Plus Hotel by Best Western Greenwood Hotel Greenwood

SureStay Plus Hotel by Best Western Greenwood Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 263 out of 618 reviews
Rating 8 - Good. 201 out of 618 reviews
Rating 6 - Okay. 74 out of 618 reviews
Rating 4 - Poor. 31 out of 618 reviews
Rating 2 - Terrible. 49 out of 618 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

8.0/10

Amenities

8.0/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

4/10 Poor

Caroline, West Allis

Disliked: Cleanliness, staff & service, property conditions & facilities
.
Stayed 1 night in Nov 2024

10/10 Excellent

Tammy

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The front desk receptionist was very welcoming and accommodating and his name was Dharm Raj🤗🙏! Thank you for a nice stay at your establishment!
Stayed 1 night in Oct 2024

10/10 Excellent

Melissa

Traveled with group, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was a wonderful stay
Stayed 1 night in Sep 2024

10/10 Excellent

Shonntae

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Marquis

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Sheneka

Stayed 1 night in Sep 2024

8/10 Good

Ramiyah

Stayed 2 nights in Sep 2024

10/10 Excellent

Mary

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Kadesa

Liked: Cleanliness, staff & service, property conditions & facilities
Everything was fine. The room smelled and look clean. The staff was really friendly and understandable. No complaints
Stayed 2 nights in Sep 2024

10/10 Excellent

DENELL B

Stayed 1 night in Aug 2024

8/10 Good

Sukeya

Stayed 1 night in Aug 2024

10/10 Excellent

Vivian, Pine Bluff

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff members were nice and the area was nice and quiet
Stayed 1 night in Aug 2024

10/10 Excellent

Margarette

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Linda

Business traveler, Traveled with family
Liked: Cleanliness, staff & service
Very well kept. Quiet and nice environment
Stayed 3 nights in Aug 2024

8/10 Good

John

The property was clean
Stayed 2 nights in Aug 2024

6/10 Okay

Shakita

Liked: Cleanliness, property conditions & facilities
The ladies at the front counter and the ladies serving breakfast gave top tier customer service. However I didn't like the way I felt like me and my kid's were watched our entire stay, from the male staff.
Stayed 1 night in Aug 2024

2/10 Terrible

Paige

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Manager/Owner is very unpleasant and unprofessional. When rooms were “cleaned” it was done very poorly. Hotel in a dangerous area. Will not stay again or recommend.
Stayed 4 nights in Aug 2024

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The employees were very nice and friendly. The food was good and the room was clean. I liked the 2 door entrance from the outside.
Stayed 2 nights in Aug 2024

8/10 Good

Sandra

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was very good. No dislikes!
Stayed 2 nights in Aug 2024

6/10 Okay

Mark La

Traveled with partner
Liked: Staff & service
The staff was very nice, and the hotel was clean, though aged. However, our room was hot, and the AC did not work well. In all fairness to the staff, we did not complain. However, it was obvious that this unit was not functioning well, and the staff should have noted it during their room cleaning and fixed it.
Stayed 2 nights in Aug 2024

8/10 Good

Jeffery

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was great. Facilities are clean and well maintained. Highly recommended.
Stayed 2 nights in Aug 2024

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Verified traveler

Disliked: Staff & service
Hotel Less the > Hospitality.
Mangement is of the mind of money over service manners. If a room is your only concern, a place to lay your head, SureStay may be the place for you. However, if a need arises that pits management in the space of providing solid, guest services against a little room revenue - then room revenue will surely win. In short - I was told from the Night Auditor that I would not be charged if I checked out by 1230pm and I checked out well before that time and I was yet charged for a room that I did NOT stay in or utilize in any capacity. Could have been because of other factors that presented themselves in a darker tone or maybe providing service to travelers is a nonexistent element in lodging at SureStay Greenwood. If you are a guests that may need or expect an extension of grace and emphathy with your accommodations- this would very prove to not be the property for you.
Stayed 2 nights in Aug 2024

8/10 Good

Tommy

Liked: Cleanliness, staff & service, property conditions & facilities
The property is well maintained but has no elevator.
Stayed 1 night in Aug 2024

10/10 Excellent

Eve

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We loved the unique indoor -outdoor pool. It was beautiful and clean.
Stayed 1 night in Jul 2024