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Hyatt Regency Greenville

3.5 star property

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Photo gallery for Hyatt Regency Greenville

Property entrance
Breakfast, lunch, dinner served; American cuisine
Panoramic Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe
Panoramic Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Parking available
  • 24/7 front desk
  • Breakfast available
  • Bar

Explore the area

Map
220 N Main St, Greenville, SC, 29601-2129
  • The Peace Center
    ‪9 min walk‬
  • Falls Park on the Reedy
    ‪10 min walk‬
  • Bon Secours Wellness Arena
    ‪11 min walk‬
  • Greenville, SC (GSP-Greenville-Spartanburg Intl.)
    ‪18 min drive‬

Room options

View all photos for Suite (Palmetto)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite (Palmetto)

  • Sleeps 4
  • 1 King Bed

View all photos for Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Room

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Suite, 1 King Bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed

  • 950 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Panoramic Suite, 1 King Bed

Panoramic Suite, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Panoramic Suite, 1 King Bed

  • 625 sq ft
  • City view
  • Sleeps 4
  • 1 King Bed

View all photos for Deluxe Room, 1 King Bed

Deluxe Room, 1 King Bed | Premium bedding, down comforters, pillowtop beds, in-room safe

Deluxe Room, 1 King Bed

  • 419 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Queen Beds

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed, Accessible, Bathtub

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible, Bathtub

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 1 King Bed, Accessible

  • 325 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 1 King Bed (Main Street View)

View from room

Room, 1 King Bed (Main Street View)

  • 419 sq ft
  • City view
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Double Beds, Accessible, Bathtub

Premium bedding, down comforters, pillowtop beds, in-room safe

Room, 2 Double Beds, Accessible, Bathtub

  • 600 sq ft
  • Sleeps 4
  • 2 Double Beds

Similar properties

Exterior

Hyatt Place Greenville/Downtown

  • Pool
  • Pet friendly
  • Free WiFi
  • Restaurant
4.6 out of 5, Wonderful, (1016)
The price is $190
per night
$215 total
includes taxes & fees
May 5 - May 6
Hyatt Place Greenville/Downtown

About this property

Hyatt Regency Greenville

Hotel in Greenville Downtown
A restaurant, a 24-hour fitness center, and a bar/lounge are available at this smoke-free hotel. WiFi in public areas is free. Other amenities include a 24-hour business center, a conference center, and valet parking. Change of towels is available on request.
Hyatt Regency Greenville offers 327 accommodations with iPod docking stations and laptop-compatible safes. Pillowtop beds feature down comforters and premium bedding. 65-inch flat-screen televisions come with premium satellite channels, pay movies, and Netflix. Bathrooms include designer toiletries, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. Hypo-allergenic bedding, change of towels, and change of bedsheets can be requested. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center and a seasonal outdoor pool.

Children under 14 years old are not allowed in the swimming pool or fitness facility without adult supervision. Guests under 15 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Regency Greenville features a 24-hour fitness center and a seasonal outdoor pool. The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities consist of a 24-hour business center and meeting rooms. Event facilities measuring 35004 square feet (3252 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Hyatt Regency Greenville is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 7:00 AM and 10:00 AM.
Hotel Dining - This restaurant specializes in American cuisine and serves breakfast, brunch, lunch, and dinner. A children's menu is available.
Orb Lounge - This cocktail bar specializes in American cuisine and serves light fare only. Open daily.

Languages

English, Spanish, Turkish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Offsite parking within 0.01 miles (USD 7 per day)
  • Covered self parking on site (USD 7 per night)
  • Covered valet parking on site (USD 30 per day; includes in/out privileges)
  • Wheelchair-accessible parking available
  • Onsite parking options include a garage

Food and drink

  • Daily buffet breakfast available 7:00 AM to 10:00 AM for a fee: USD 21 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas

Restaurants on site

  • Hotel Dining
  • Orb Lounge

Things to do

  • 24-hour gym
  • Bicycle rentals
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • Highchair
  • In-room crib
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Guidebooks
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Vending machine
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (35,004 square feet of space)
  • Meeting rooms

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Pool loungers
  • Pool umbrellas
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 2 accessible parking spaces
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 1 building
  • 8 floors
  • Ballroom
  • Banquet hall
  • Built in 1982
  • Eco-friendly cleaning products used
  • Reception hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 65-inch flat-screen TV with premium cable/satellite channels
  • Hulu
  • iPod dock
  • Netflix
  • Pay movies
  • Streaming services

Food and drink

  • Coffee/tea maker
  • Electric kettle
  • Mini-fridge
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Recycling

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in fee: USD 50
Express check-in available
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests will receive smart lock details
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk, smart lock

Pets

Pets allowed for an extra charge of USD 125 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 23 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for buffet breakfast: approximately USD 21 per person
  • Covered self parking fee: USD 7 per night
  • Covered valet parking fee: USD 30 per day (in/out privileges)
  • Offsite parking fee: USD 7 per day (0.01 mi away)
  • Pet fee: USD 125 per pet, per week
  • Service animals are exempt from fees
  • Early check-in fee: USD 50 (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
This property uses eco-friendly cleaning products
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The seasonal pool will be open from May to September
Pool access available from 9:00 AM to 8:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is recommended for transportation to and from this property
Parking height restrictions apply
Guests under 15 years old are not allowed in the swimming pool or fitness facility, and guests under 14 years old are only allowed in the swimming pool and fitness facility with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Greenville Hyatt
Hyatt Regency Greenville Hotel
Hyatt Greenville
Hyatt Regency Greenville
Hyatt Regency Hotel Greenville
Hyatt Regency Greenville Hotel Greenville
Greenville Hyatt Regency
Hyatt Regency Greenville Hotel
Hyatt Regency Greenville Greenville
Hyatt Regency Greenville Hotel Greenville

Hyatt Regency Greenville Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 622 out of 1005 reviews
Rating 8 - Good. 180 out of 1005 reviews
Rating 6 - Okay. 108 out of 1005 reviews
Rating 4 - Poor. 63 out of 1005 reviews
Rating 2 - Terrible. 32 out of 1005 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

8.8/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Donell

Stayed 2 nights in Jan 2025

10/10 Excellent

Sean

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

10/10 Excellent

Joseph

Liked: Cleanliness, property conditions & facilities
Great location
Stayed 5 nights in Dec 2024

10/10 Excellent

Lauri

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

6/10 Okay

Barbara

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Could hear everything that went on in the room next door. Didn’t get much sleep. We even called the front desk. Make sure u ask for an unattached room. Could hear right through that door!
Stayed 2 nights in Jan 2025

10/10 Excellent

Verified traveler

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Kevin, Seneca

Stayed 1 night in Jan 2025

10/10 Excellent

Jacquetta

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very good hotel. There was a concern with the sheets having yellow stains and they brought new and extra sheets.
Stayed 1 night in Dec 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort

Some disappointing moments

Checked in after midnight- empty lobby with no one to check in. Night auditor finally emerged and while she said all the right words was flat affect and disconnected, leaving us with a terrible first impression. Room clean and nicely arranged, bed comfortable, recycling bins appreciated, plenty of charging outlets, adequate hangers and well designed closet area, loved the wall separation between bedroom and bathroom (suggestion- place a small “shelf” here as a landing spot for keys and other small items), massive tv oddly placed on adjoining wall was difficult to move, toilet ran constantly and wouldn’t flush without manually moving water flow regulator in tank. Room service arrived in paper sack, sloppy presentation and was delivered without items we requested. Two calls where made to front desk to fix this when finally Housekeeping had to bring our requested items. He did so with a smile, which buffered the feeling that we had inconvenienced the room service attendant. Exceptional service- Evening female front desk clerk who took our maintenance request with plenty of apologies and assured us it would be fixed. Maintenance person who promptly arrived at our door Server at breakfast who went above and beyond to serve us in an incredibly professional manner Morning male front desk clerk who was lovely and said all the right things. Scale of 1-10, if 10 is best… I say 7. Lots of things could have been better. Did not fully uphold the great reputation which Hyatt has.
Stayed 2 nights in Dec 2024

10/10 Excellent

Alexander

Stayed 1 night in Dec 2024

10/10 Excellent

Anna

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Tara

Liked: Cleanliness, staff & service, property conditions & facilities
Great location to experience downtown Greenville.
Stayed 2 nights in Dec 2024

8/10 Good

Kenny

Stayed 3 nights in Dec 2024

10/10 Excellent

David, Ladson

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed in a standard room. Everything was great. Used the room for one night as we went to a football game.
Stayed 1 night in Sep 2024

10/10 Excellent

David, Ladson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The panorama suite was amazing. The AC/Heat systems were acting up and they sounded like an airplane engine shutting down when they would turn off at night. The beds need some updating as well, it was a rough sleep.
Stayed 2 nights in Dec 2024

10/10 Excellent

Roland

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only complaint I have is that the hot water in the shower was extremely slow to heat up and never really got hot. Otherwise, it was great stay!
Stayed 1 night in Dec 2024

10/10 Excellent

Jason

Stayed 1 night in Dec 2024

6/10 Okay

Steve

Liked: Cleanliness
The AC did not work in our room the first night and it was so hot. Ended up moving rooms the second night, and it was a big improvement, but still struggled with being hot. Once the air would cycle off and there was no air flow in the room, it would get warm again. Bed not comfortable. Staff was nice, but won’t be staying here again. Not worth the money paid.
Stayed 2 nights in Dec 2024

2/10 Terrible

Jacqueline

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Candace the front desk receptionist is a bad look on this hotel. Very poor service and attitude. Lacks professionalism and people skills.
Stayed 2 nights in Dec 2024

10/10 Excellent

Danny

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
I’ve been to this hotel several times for events at Bon Secours arena and just to visit downtown and everything has been great every time. If I had to nitpick, it would be like most hotels, the pillows. I can’t seem to ever get any that don’t go flat. The rooms are clean and modern and the desk staff has always been great.
Stayed 1 night in Dec 2024

8/10 Good

Suzanne

Liked: Staff & service, amenities, property conditions & facilities
Great location for easy access. Near a variety of restaurants. Hotel is nice, staff is excellent. Room was nice but needed better cleaning around the edges, the furniture showing wear.
Stayed 1 night in Dec 2024

10/10 Excellent

Mike

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The only things, it took a very long time for the shower water to heat up and the toilet paper, really, 1 ply sandpaper at this price?
Stayed 1 night in Dec 2024

10/10 Excellent

Dewana

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely hotel right in heart of downtown Greenville beautiful interior
Stayed 1 night in Dec 2024

10/10 Excellent

William

Stayed 1 night in Dec 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful hotel!!!
Stayed 1 night in Dec 2024