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Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG

3.5 star property

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Photo gallery for Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG

2 restaurants, breakfast, lunch, dinner served; American cuisine
Interior
Indoor pool
Property amenity
Lobby sitting area

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Room service
  • Bar

Explore the area

Map
851 Congaree Rd, Greenville, SC, 29607-3521
  • Roper Mountain Science Center
    ‪10 min walk‬
  • Haywood Mall
    ‪2 min drive‬
  • Greenville Convention Center
    ‪5 min drive‬
  • Greenville, SC (GSP-Greenville-Spartanburg Intl.)
    ‪12 min drive‬

Room options

View all photos for Standard Room

Room amenity

Standard Room

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed with Sofa bed (& Sofa Bed)

Room amenity

Standard Room, 1 King Bed with Sofa bed (& Sofa Bed)

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

Room amenity

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Double Beds

Room amenity

Standard Room, 2 Double Beds

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 Twin Bed, Accessible, Non Smoking (Communications, Accessible Tub)

Room amenity

Standard Room, 1 Twin Bed, Accessible, Non Smoking (Communications, Accessible Tub)

  • 320 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 1 Twin Bed, Accessible, Non Smoking (Mobility)

Room amenity

Standard Room, 1 Twin Bed, Accessible, Non Smoking (Mobility)

  • 320 sq ft
  • Sleeps 1
  • 1 Twin Bed

View all photos for Standard Room, 2 Double Beds, Accessible, Non Smoking (Communications, Accessible Tub)

Room amenity

Standard Room, 2 Double Beds, Accessible, Non Smoking (Communications, Accessible Tub)

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, 1 King Bed

Room amenity

Standard Room, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Holiday Inn Greenville - Woodruff Road by IHG

  • Pool
  • Parking included
  • Free WiFi
  • Restaurant
4.3 out of 5, Excellent, (562)
$151 nightly
The price is $151 total
includes taxes & fees
Holiday Inn Greenville - Woodruff Road by IHG

About this property

Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG

3.5-star Greenville hotel close to Haywood Mall
This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free shopping center shuttle. Additionally, a 24-hour fitness center, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG offers 202 air-conditioned accommodations with safes and coffee/tea makers. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Greenville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center, 11 meeting rooms, and limo/town car service. Event facilities measuring 75347 square feet (7000 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. An area shuttle within 5 miles and a roundtrip airport shuttle (available on request) are complimentary for guests. Complimentary self parking is available on site.

Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
All Day dining room - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Ruths Chris Steak House - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM on request
  • Free area shuttle up to 5 mi
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 24 for adults and USD 10 to 24 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • All Day dining room
  • Ruths Chris Steak House

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • 75,347 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 10 to 24 for adults, and USD 10 to 24 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Greenville-I-385-Roper Mtn Rd
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd
Crowne Plaza Hotel Mtn
Crowne Plaza Mtn
Crowne Plaza Hotel Mtn Rd
Crowne Plaza Mtn Rd
Crowne Plaza Hotel Greenville I 385 Roper Mtn Rd
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG Hotel
Crowne Plaza Hotel Greenville I 385 Roper Mtn Rd an IHG Hotel
"Crowne Plaza Hotel Greenville I 385 Roper Mtn Rd an IHG Hotel"

Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd by IHG Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 579 out of 1002 reviews
Rating 8 - Good. 220 out of 1002 reviews
Rating 6 - Okay. 108 out of 1002 reviews
Rating 4 - Poor. 59 out of 1002 reviews
Rating 2 - Terrible. 36 out of 1002 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

6/10 Okay

Velma S.

Traveled with group, Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was very nice, but bed was very hard.
Stayed 1 night in Mar 2025

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
We chose this hotel because of the airport shuttle. It turns out that the shuttle is often unavailable. They give preference to the airline staff. I had to take a taxi to get to the hotel because the shuttle was “busy “ even though they have 2 vans! I was also unaware that the hotel was so far from the airport. I probably would not choose this hotel again for these reasons.
Stayed 1 night in Mar 2025

8/10 Good

Jeff

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Mar 2025

2/10 Terrible

Kelly

Traveled with partner
Disliked: Cleanliness, amenities, property conditions & facilities
I didn't like the showers, they were built for short people. I'm 5'7" and had to crouch down to get my hair under the water. The shower curtain was originally placed backwards so i had to correct it. There was a lot of dust on the ceilings and the wall paper is worn.
Stayed 2 nights in Mar 2025

8/10 Good

Towanna

Liked: Cleanliness, staff & service, property conditions & facilities
Nice space.
Stayed 2 nights in Feb 2025

10/10 Excellent

Joan

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Try nice for night stay
Stayed 1 night in Mar 2025

10/10 Excellent

Ashley

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Travis

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort
It was good
Stayed 2 nights in Mar 2025

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always clean and has friendly staff.
Stayed 3 nights in Mar 2025

10/10 Excellent

Richard

Traveled with group, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is so friendly and welcoming. The option of transportation to Bon Secours events is a big plus to stay at the Crown Plaza.
Stayed 3 nights in Mar 2025

8/10 Good

Jaqui

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Overall solid place to stay.
Stayed 1 night in Mar 2025

8/10 Good

Michelle

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was nice - just wished was a little more warmer throughout the entire stay.
Stayed 2 nights in Feb 2025

10/10 Excellent

Bradley

Stayed 10 nights in Feb 2025

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Enjoyed the pool.
Stayed 2 nights in Mar 2025

8/10 Good

La Juanta, Greenwood

Traveled with partner
Liked: Cleanliness, staff & service
Rioms and hallways could use some remodling i saw lots of chipped wood and patches
Stayed 1 night in Mar 2025

4/10 Poor

Karina

Traveled with partner
Disliked: Staff & service, property conditions & facilities
The front entrance was very nice so I expected the rooms to be the same. The rooms looked like something you would see at a motel. They took their time making the entrance nice but not the rooms. The breakfast was not worth the $30 a day they charge for 2 people to eat. The breakfast was cheapy and the “fresh fruit” was sour. When we called to inform the staff we were not checking in until after 7pm, they seemed rude and you could barely make out what they were saying. With how much people are charged to stay here one might think they would have more than enough money to have a better phone and upkeep of the rooms. Overall, we were grateful for a roof over our heads but the price for what we got was not worth it at all.
Stayed 3 nights in Feb 2025

8/10 Good

Huw

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The ac was very noisy. The bathtub needs to have a non slip surface. I slipped and hurt my back in the shower.
Stayed 2 nights in Feb 2025

10/10 Excellent

Hafedh

Stayed 1 night in Feb 2025

8/10 Good

Oliver

Liked: Cleanliness, staff & service, room comfort

Needs a shower head

Shower head needs to be replaced, it's in very bad condition. Whole bathroom needs to be remodeled to be honest with you
Stayed 1 night in Feb 2025

10/10 Excellent

Azhane

Stayed 2 nights in Feb 2025

6/10 Okay

Chinh

Traveled with group
Liked: Staff & service, amenities
Disliked: Cleanliness
The bed made me itchy when I lay the back on the bed even though the has changed the new cover sheet
Stayed 2 nights in Feb 2025

8/10 Good

David

Stayed 2 nights in Feb 2025

6/10 Okay

telica

Business traveler
Disliked: Cleanliness, staff & service, property conditions & facilities
The hotel wasn’t well kept , coffee awful and no real creamer . Dust in rooms . Rude staff from front desk to service providers .
Stayed 3 nights in Feb 2025

10/10 Excellent

Charles

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 7 nights in Jan 2025

6/10 Okay

Corey

Liked: Staff & service, room comfort
Stayed 2 nights in Feb 2025