Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, an IHG Hotel

3.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, an IHG Hotel

2 restaurants, breakfast, lunch, dinner served; American cuisine
2 restaurants, breakfast, lunch, dinner served; American cuisine
Egyptian cotton sheets, premium bedding, down comforters, pillowtop beds
Indoor pool
Exterior

Reviews

8.6 out of 10

Excellent

Popular amenities

  • Housekeeping
  • 24/7 front desk
  • Free airport shuttle
  • Room service
  • Bar

Explore the area

Map
851 Congaree Rd, Greenville, SC, 29607-3521
  • Roper Mountain Science Center
    12 min walk
  • St. Francis Eastside
    3 min drive
  • Haywood Mall
    4 min drive
  • Greenville, SC (GMU-Greenville Downtown)
    6 min drive

Room options

Standard Room

  • 279 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed with Sofa bed (& Sofa Bed)

  • 320 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible, Non Smoking (Communications)

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Double Beds

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 Twin Bed, Accessible, Non Smoking (Communications, Accessible Tub)

  • 320 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 1 Twin Bed, Accessible, Non Smoking (Mobility)

  • 320 sq ft
  • Sleeps 1
  • 1 Twin Bed

Standard Room, 2 Double Beds, Accessible, Non Smoking (Communications, Accessible Tub)

  • 320 sq ft
  • Sleeps 4
  • 2 Double Beds

Standard Room, 1 King Bed

  • 320 sq ft
  • Sleeps 2
  • 1 King Bed

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About this property

Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, an IHG Hotel

3.5-star Greenville hotel with 2 restaurants
This smoke-free hotel features 2 restaurants, an indoor pool, and 2 bars/lounges. Free WiFi in public areas is provided, as well as free self parking, a free airport shuttle, and a free shopping center shuttle. Additionally, a 24-hour fitness center, a snack bar/deli, and a 24-hour business center are onsite.
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, an IHG Hotel offers 202 air-conditioned accommodations with safes and coffee/tea makers. These individually furnished accommodations have separate sitting areas. Pillowtop beds feature Egyptian cotton sheets, down comforters, and premium bedding. A pillow menu is available. 50-inch flat-screen televisions come with premium cable channels. Bathrooms include shower/tub combinations with deep soaking bathtubs and hydromassage showerheads, complimentary toiletries, and hair dryers.

This Greenville hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, an IHG Hotel features an indoor pool and a 24-hour fitness center. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. A computer station is located on site and wireless Internet access is complimentary.

This 3.5-star property offers access to a 24-hour business center, 11 meeting rooms, and limo/town car service. Event facilities measuring 75347 square feet (7000 square meters) include conference space. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. An area shuttle within 5 miles and a roundtrip airport shuttle (available on request) are complimentary for guests. Complimentary self parking is available on site.

Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, an IHG Hotel is a smoke-free property.

Continental breakfasts are available for a surcharge on weekdays between 6:30 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
All Day dining room - This restaurant specializes in American cuisine and serves breakfast, lunch, dinner, and light fare. Guests can enjoy drinks at the bar. A children's menu is available.
Ruths Chris Steak House - This restaurant specializes in American cuisine and serves dinner only. Guests can enjoy drinks at the bar. Happy hour is offered. Open daily.
Room service (during limited hours) is available.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 6:00 AM to 11:00 PM on request
  • Free area shuttle up to 5 mi
  • Free shopping center shuttle
  • Limo/town car service
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Continental breakfast available for a fee 6:30 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends; USD 10 to 24 for adults and USD 10 to 24 for children
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • Snack bar/deli

Restaurants on site

  • All Day dining room
  • Ruths Chris Steak House

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free area shuttle
  • Free crib
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Wedding services

Business services

  • 11 meeting rooms
  • 24-hour business center
  • 75,347 square feet of conference space
  • Computer station

Outdoors

  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path to elevator

More

  • 1 building
  • 6 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Egyptian cotton sheets
  • Free crib
  • Hypo-allergenic bedding
  • Pillow menu
  • Pillowtop mattress

Bathroom

  • Deep soaking bathtub
  • Free toiletries
  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 50-inch flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Individual furnishings
  • Iron/ironing board
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival
To make arrangements for check-in please contact the property at least 24 hours before arrival using the information on the booking confirmation
If you are planning to arrive after 7:00 PM please contact the property in advance using the information on the booking confirmation
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
1 child, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Breakage deposit: USD 100 per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for continental breakfast: approximately USD 10 to 24 for adults, and USD 10 to 24 for children
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not permitted at this property
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Crowne Plaza Greenville-I-385-Roper Mtn Rd
Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd
Crowne Plaza Hotel Mtn
Crowne Plaza Mtn
Crowne Plaza Hotel Mtn Rd
Crowne Plaza Mtn Rd
Crowne Plaza Hotel Greenville I 385 Roper Mtn Rd
Crowne Plaza Hotel Greenville I 385 Roper Mtn Rd an IHG Hotel
"Crowne Plaza Hotel Greenville I 385 Roper Mtn Rd an IHG Hotel"

Crowne Plaza Hotel Greenville-I-385-Roper Mtn Rd, an IHG Hotel Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 567 out of 1001 reviews" "
Rating 8 - Good. 225 out of 1001 reviews" "
Rating 6 - Okay. 109 out of 1001 reviews" "
Rating 4 - Poor. 61 out of 1001 reviews" "
Rating 2 - Terrible. 39 out of 1001 reviews" "

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.6/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Blanca

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Disliked: Cleanliness, staff & service, amenities
I will not stay here again. Room was not thoroughly cleaned. Trash still in the bathroom trash bin, dirty sink and countertop. Shower and sink were still wet. Hair in the sink. Urine and wet substance around the toilet base. Bed sheets were improperly placed and inside out. Good location but that was pretty much it.
Stayed 2 nights in Sep 2024

10/10 Excellent

Sheldrick

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Lakaii, Rock Hill

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Amy

Liked: Cleanliness
Stayed 1 night in Sep 2024

10/10 Excellent

Laurie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Brooklyn handled our checkin for one night stay..which we then extended to 6 nights. She is outstanding in accommodating guests and is helpful in everything needed. We would not hesitate to return because of her! !!!
Stayed 1 night in Sep 2024

10/10 Excellent

Lee

Stayed 2 nights in Sep 2024

10/10 Excellent

Lori

Stayed 1 night in Sep 2024

10/10 Excellent

Kenneth

Stayed 1 night in Sep 2024

10/10 Excellent

Sheena

Liked: Staff & service, amenities, property conditions & facilities
Very clean and staff was nice
Stayed 2 nights in Sep 2024

8/10 Good

Sheila

Stayed 2 nights in Aug 2024

6/10 Okay

Charlene

Traveled with family
Liked: Staff & service, amenities
room needs updating … ceiling in my room is falling in (near the edge of the ceiling/wall) … chair stained in several spots
Stayed 1 night in Sep 2024

4/10 Poor

Matt

Liked: Staff & service, property conditions & facilities
My stay was average. Service was great, however for the price per night I wouldn’t expect a spider in my shower. He seemed very much at home.
Stayed 1 night in Sep 2024

8/10 Good

Amar Sivaji, Marlboro

Liked: Cleanliness, staff & service, property conditions & facilities
Decent hotel to stay
Stayed 2 nights in Aug 2024

10/10 Excellent

Patricia H

Liked: Cleanliness, staff & service, amenities
The staff was very helpful and friendly, the bar had great food & wine, & the shuttle to the airport was so convenient!
Stayed 1 night in Aug 2024

8/10 Good

Eric

Traveled with family
Liked: Cleanliness, room comfort
Nice Place but Dated
Stayed 2 nights in Aug 2024

10/10 Excellent

Evelyn

Stayed 1 night in Apr 2024

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Nikolas

Liked: Amenities, property conditions & facilities
The staff was, with one minor exception, fantastic! Any issue I encountered, the staff remedied swiftly and efficiently.
Stayed 3 nights in Aug 2024

6/10 Okay

Susan

Stayed 2 nights in Jul 2024

10/10 Excellent

Susan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

6/10 Okay

Michael, Lenoir

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The property itself is upper class and classy. My room however lacked a lot of attention. The bathroom mirror was dirty and had steaks all over it and so did the mirror in the sitting area. Also when I first arrived, one of the lights in the bathroom was out and it was hard to see still in there. The door lock was sticking, which caused people to have to slam their door shut to get it closed (i noticed this with a lot of people on my floor) and that's not very "quiet" for guests to have to hear while they're relaxing. Next, the cushion in the living room area was dirty and stained. I was afraid to sit on it. And lastly, the bedside sconce lights are so bright, it doesn't make it conducive to sleep or relax.
Stayed 1 night in Aug 2024

10/10 Excellent

Manuel.

Stayed 1 night in Jul 2024

10/10 Excellent

Katie

Stayed 2 nights in Jul 2024

10/10 Excellent

Mary

Liked: Property conditions & facilities, room comfort
First of more stays
All was very good (location, lobby area, room). The bed was very comfy except for the pillows which were way too bulky and hard.
Stayed 1 night in Jul 2024