2/10 Terrible
Ty
Mar 13, 2025
I did not stay at the Comfort Inn, in Spartanburg, SC although I attempted to reserve a room in Gaffney, SC. The screen continued to reflect Spartanburg, SC. I attempted to reserve a room for a two day stay. I selected "pay at property." I received a notice from my banking institution of a withdrawal of $244.01 immediately. I contacted Expedia immediately and was informed the pay at property, prepaid are the same options. I informed the Rep that was not the option I selected. The Rep states will need to reach the hotel "front office" for refund approval...but could never get anyone on the phone. I attempted to call for 3.5 hours and could not get anyone on the phone. Here we go 80 hours later they informed me via email they would not refund my money. Keep in mind, I did not stay at the hotel not one night and no one has contacted me back to discuss this matter as of to date. This is my story, and my opinion is BUYERS BE AWARE WITH COMFORT INN HOTELS!
Ty
Stayed 2 nights in Feb 2025