Best Western Plus Greenville I-385 Inn & Suites

2.5 star property

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Photo gallery for Best Western Plus Greenville I-385 Inn & Suites

Lobby
Seasonal outdoor pool
BBQ/picnic area
Lobby
Exterior

Reviews

9.2 out of 10
Wonderful

Popular amenities

  • Pool
  • Housekeeping
  • Gym
  • Breakfast included
  • 24/7 front desk
  • Air conditioning

Explore the area

Map
831 Congaree Rd, Greenville, SC, 29607-3521
  • Roper Mountain Science Center
    ‪15 min walk‬
  • St. Francis Eastside
    ‪19 min walk‬
  • Haywood Mall
    ‪4 min drive‬
  • Greenville, SC (GMU-Greenville Downtown)
    ‪7 min drive‬

Room options

Suite, 1 Queen Bed with Sofa bed, Refrigerator & Microwave (with Sofabed)

  • 400 sq ft
  • Sleeps 4
  • 1 Queen Bed and 1 Double Sofa Bed

Standard Room, 2 Queen Beds, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible, Refrigerator & Microwave (Walk-in Shower)

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible, Refrigerator & Microwave (Refrigerator & Microwave)

  • 350 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, Multiple Beds, Refrigerator & Microwave (with Sofabed)

  • 650 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed, Refrigerator & Microwave

  • 350 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave (with Sofabed)

  • 650 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed, Refrigerator & Microwave (with Sofabed)

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Best Western Plus Greenville I-385 Inn & Suites

Greenville hotel close to Haywood Mall
A fitness center, coffee/tea in a common area, and a seasonal outdoor pool are available at this smoke-free hotel. Free continental breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Best Western Plus Greenville I-385 Inn & Suites offers 120 accommodations with safes and coffee/tea makers. Accommodations offer separate sitting areas. Beds feature pillowtop mattresses. 55-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include a fitness center and a seasonal outdoor pool.
Best Western Plus Greenville I-385 Inn & Suites features a fitness center and a seasonal outdoor pool. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a business center and 2 meeting rooms. Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception on select days. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site, along with a car charging station.

Best Western Plus Greenville I-385 Inn & Suites is a smoke-free property.

A complimentary continental breakfast is served each morning between 7:00 AM and 9:00 AM. A complimentary manager's reception is offered on select days.

Languages

English, Lithuanian, Russian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available
  • Onsite parking includes off-street options

Food and drink

  • Free continental breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Free manager's reception (select days)

Things to do

  • Gym
  • Seasonal outdoor pool
  • TV in common areas

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Laundry facilities
  • Seasonal outdoor pool
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)
  • Multilingual staff

Business services

  • 2 meeting rooms
  • Business center
  • Computer station

Outdoors

  • Dock
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 5 floors
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Pillowtop mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe
  • Separate sitting area
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 1:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • A damage deposit of USD 150 will be collected before check-in.

We have included all charges provided to us by the property.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of We Care Clean (Best Western)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The seasonal pool will be open from May to September

Property is also known as

Comfort Greenville
Comfort Inn Greenville
Greenville Comfort Inn
Comfort Hotel Greenville
Plus Greenville I 385 & Suites
Best Western Plus Greenville I 385
Best Western Plus Greenville I 385 Inn Suites
Best Western Plus Roper Mountain Road Inn Suites
Best Western Plus Greenville I-385 Inn & Suites Hotel
Best Western Plus Greenville I-385 Inn & Suites Greenville
Best Western Plus Greenville I-385 Inn & Suites Hotel Greenville

Best Western Plus Greenville I-385 Inn & Suites Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 917 out of 1329 reviews
Rating 8 - Good. 278 out of 1329 reviews
Rating 6 - Okay. 73 out of 1329 reviews
Rating 4 - Poor. 22 out of 1329 reviews
Rating 2 - Terrible. 39 out of 1329 reviews

9.2/10

Cleanliness

9.4/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

WILLIAM

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff are very nice and helpful. This property is very well kept and aesthetically pleasing! This location is not too far from entertainment, restaurants, and points of interest. The fitness center as well as other amenities more than adequate! A wonderful place to lay your head while visiting Greenville, South Carolina!
Stayed 1 night in Nov 2024

10/10 Excellent

Carla, Westerville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We arrived early and were pleasantly surprised to be able to check in ! Were greeted with warmth & professionalism… room was very nice
Stayed 1 night in Nov 2024

10/10 Excellent

Roman

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The entrance is nice and welcoming!
Stayed 1 night in Nov 2024

10/10 Excellent

Britany

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was really nice stay, would recommend
Stayed 1 night in Nov 2024

8/10 Good

Kim, Delanson

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
The breakfast was outstanding. The bed and shower were great. Could use more amenities. Having only 2 very small elevators for guests and staff was a minor inconvenience. Nice place to stay
Stayed 1 night in Nov 2024

10/10 Excellent

michael

Stayed 1 night in Nov 2024

10/10 Excellent

Paul

Liked: Cleanliness, amenities, property conditions & facilities
Better than the Crown Plaza next door.
Stayed 1 night in Nov 2024

10/10 Excellent

Greg

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Nov 2024

10/10 Excellent

Wanda L.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We enjoyed our 4 day stay at this property. The front desk clerk was very polite and professional when we checked in. The room was great!!! Very spacious, clean and comfortable. The hot breakfast was excellent and so was the coffee. Our only concern is that we came accross people smoking in areas designated non-smoking outside the building. We would stay here again if we come back to this area.
Stayed 4 nights in Nov 2024

10/10 Excellent

Lauren, Winter Haven

Stayed 6 nights in Oct 2024

10/10 Excellent

Deborah

Stayed 2 nights in Nov 2024

2/10 Terrible

Mary

Liked: Staff & service
Stayed 1 night in Nov 2024

2/10 Terrible

Frank

The check-in was horrible. I arrived about 2 hours before the check-in time on Saturday, but the front desk clerk had all the warmth of an iceberg and wanted to charge me $21 for the early arrival. I declined and had to come back at 3 pm to check-in. I have travelled throughout the world and have NEVER been asked to pay extra. Even in Eutope, where flights from the US arrive mid-morning, the front desk will check to see if any room is ready and give it to you. I will NEVER stay at a Best Western again!!!!
Stayed 2 nights in Nov 2024

10/10 Excellent

Connie

Stayed 1 night in Nov 2024

10/10 Excellent

April

Liked: Cleanliness, staff & service, property conditions & facilities
Friendly reception when we arrived. They have a 24 hour coffee machine that makes anything you want, coffees, lattes, etc. This is important to me because I like decaf and I was able to get decaf cappuccino. Great way to arrive! In addition, the room was lovely. The bed was very comfortable with a blanket that was heavy enough for me to sleep comfortably. Shower was great. And a good breakfast that was open for three hours. Wonderful stay.
Stayed 1 night in Nov 2024

10/10 Excellent

Jeffrey

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Nov 2024

10/10 Excellent

Susan

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
Front desk staff were very accommodating for my early departure by providing a breakfast yogurt muffin and fruit when I checked in.
Stayed 1 night in Nov 2024

10/10 Excellent

Kathleen

Liked: Cleanliness, staff & service, property conditions & facilities
Very clean quiet hotel Great breakfast buffet
Stayed 2 nights in Nov 2024

10/10 Excellent

Denise

Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Karen

Business traveler
Liked: Property conditions & facilities
It’s very clean, modern and spacious rooms! Breakfast very good.
Stayed 1 night in Nov 2024

10/10 Excellent

Tina

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

joeseph

Very clean, friendly staff. The breakfast was very good. We will definitely stay at another Best Western
Stayed 4 nights in Oct 2024

10/10 Excellent

Ronald

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed two nights while visiting family in the area for a wedding. Hotel was clean and affordable and centrally located for all our planned activities around Greenville, SC. Front desk ladies were friendly and helpful. Breakfast was good. Would stay again anytime!
Stayed 2 nights in Nov 2024

8/10 Good

Terri

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a very good stay, the only thing I wish Was that the breakfast was better. They did not offer bacon, if I cant Have bacon with breakfast that’s a deal breaker! Also, the French toast strips they offered were hard as a rock. I waited for them to bring out more only for those to be hard too. The next morning we went out to breakfast instead of eating there. Otherwise our stay was great!
Stayed 2 nights in Oct 2024