Along with a fitness center, this smoke-free hotel has coffee/tea in a common area and a business center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include conference space, laundry facilities, and a 24-hour front desk.
Quality Suites offers 67 air-conditioned accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels and pay movies. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and complimentary toiletries.
This Graham hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs; free local calls are provided (restrictions may apply). Housekeeping is provided daily.
Recreational amenities at the hotel include a fitness center.
Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. Event facilities measuring 625 square feet (58 square meters) include conference space. This business-friendly hotel also offers a fitness center, multilingual staff, and coffee/tea in a common area. Onsite self parking is complimentary.
Quality Suites is a smoke-free property.
A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:30 AM and on weekends between 7:00 AM and 10:00 AM.
Languages
English, Spanish
Property amenities
Internet
Available in all rooms: Free WiFi and wired internet
Available in some public areas: Free WiFi
Parking and transportation
Free self parking on site
RV/bus/truck parking on site
Wheelchair-accessible parking and van parking available
Food and drink
Free continental breakfast available 6:00 AM to 9:30 AM on weekdays and 7:00 AM to 10:00 AM on weekends
Coffee and tea in common areas
Things to do
Gym
Pool
Family friendly
In-room microwave
In-room refrigerator
Laundry facilities
Conveniences
24-hour front desk
Laundry facilities
Luggage storage
Guest services
Housekeeping (daily)
Multilingual staff
Business services
625 square feet of conference space
Business center
Meeting room
Accessibility
If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
3 accessible parking spaces
Assistive listening devices
Elevator
Stair-free path to entrance
Well-lit path to entrance
Wheelchair accessible (may have limitations)
Wheelchair-accessible business center
Wheelchair-accessible gym
Wheelchair-accessible lounge
Wheelchair-accessible parking
Wheelchair-accessible path of travel
Wheelchair-accessible path to elevator
Wheelchair-accessible pool
Wheelchair-accessible public washroom
Wheelchair-accessible registration desk
Wheelchair-accessible van parking
More
3 floors
Built in 2002
Fireplace in lobby
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Free toiletries
Hair dryer
Private bathroom
Shower/bathtub combination
Towels provided
Entertainment
Flat-screen TV with cable channels
Pay movies
Food and drink
Coffee/tea maker
Microwave
Refrigerator
More
Air conditioning
Desk
Desk chair
Free local calls
Iron/ironing board
Laptop workspace
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: midnight
Express check-in available
Minimum check-in age: 21
Check-out
Check-out before 11 AM
Express check-out available
Special check-in instructions
Front desk staff will greet guests on arrival at the property
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of USD 15 per accommodation, per night, plus a deposit of USD 100 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
1 total (up to 20 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation
Children and extra beds
Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Property payment types
Important information
Optional extras
Pet deposit: USD 100 per stay
Pet fee: USD 15 per accommodation, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)
Property is also known as
Homestay Suites
Homestay Suites Graham
Homestay Suites Hotel
Homestay Suites Hotel Graham
Comfort Hotel Graham
Comfort Suites Hotel Graham
Comfort Suites Graham
Quality Suites Hotel Graham
Quality Suites Graham
Quality Suites Hotel
Quality Suites Graham
Quality Suites Hotel Graham
Quality Suites Reviews
Reviews
7.2
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
This wasn’t what we were expecting at all. It’s very old and dirty. The reviews said 7.0 but clearly they are manipulating the ratings because no one who actually stayed here would give it a 10.
Basic hotel. Bed was ok and clean. Unfortunately, we saw roaches in the rooms and front lobby. Clothing from previous occupants were left in one of the rooms. Dust was seen on lamps and TV. Breakfast was basic and eggs were not very good. We booked here for the indoor pool, but the pool had been drained.
The location was good, convenient to access. The building design, parking and out door patio was fine. The furniture was old, worn, unwelcoming, torn, mismatched. Lightning was dingy.
We liked this hotel overall. However, we had reserved a room with a King sized bed and got a room with two double beds instead. The mattress was too firm for our taste.
The main thing that held this experience back from being a five star experience was the loud guests in the morning before checkout. There was about 2 or 3 hours of the guests in the surrounding rooms knocking on each other's doors and yelling for them to let each other in. Yelling in the hallway was excessive and annoying. This wasnt the hotels fault but it made the morning far more restless and bothersome than it could have been. The indoor pool and fitness center were useful and the breakfast in the morning was sufficient. The room was clean but there were issues with the TV that made it unable to be turned off without some work. After this was resolved everything about the room itself was as expected. I don't particularly care for the rooms where the sink is separate from the bathroom. There was another sink in the kitchenette that could have been used for any other purposes while the restroom was in use. It would've been nicer if the entire bathroom area was enclosed because this part of the floor plan gives the room cheap motel vibes. This is the same floorplan in another Springhill suites I stayed at in the Charlotte area and in both of these rooms the bathroom door wouldn't close reliably. To me most of these things are mere details. The negatives are cumulatively the things that made this stay less than perfect but the positives and generally good amenities are what made the stay pretty good overall.
The room Smell terrible, AC seems need to change Filter
check in at midnight was OK, but check out 10am too slow
This hotel is not much with the high price
Horrible!!!
Kibreab
Stayed 1 night in Jul 2024
4/10 Poor
Laurie
Traveled with family
Aug 1, 2024
Disliked: Cleanliness, room comfort
Laurie
Stayed 1 night in Jul 2024
6/10 Okay
Current Location
Jul 27, 2024
Disliked: Property conditions & facilities
Current Location
Stayed 1 night in Jul 2024
4/10 Poor
Ryan
Jul 22, 2024
Liked: Cleanliness, staff & service, room comfort
Disliked: Property conditions & facilities
On the bright side
The pool is not working, every time we was at the front desk someone was having some type of issues with their room, we also had to get new keys made twice so we could get in our room. But on the bright side the roof didnt leak the people were friendly, we got a free breakfast and we got some much needed rest that we needed that we couldnt get at home.
Ryan
Stayed 2 nights in Jul 2024
6/10 Okay
Randy
Jul 21, 2024
Liked: Staff & service
The pool was not in service and looked as if it hadn’t been in service this year. This wasn’t stated on the website. Kids where devastated!!