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Heidel House Hotel and Conference Center, an Ascend Collection Hotel

3.0 star property

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Photo gallery for Heidel House Hotel and Conference Center, an Ascend Collection Hotel

Property amenity
Lobby
Suite, Multiple Beds, Accessible, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi
Lobby
Indoor pool, seasonal outdoor pool

Reviews

9.4 out of 10
Exceptional

Popular amenities

  • Pool
  • Bar
  • Room service
  • Hot Tub
  • Breakfast available
  • Pet friendly
$293
includes taxes & fees
Sep 3 - Sep 4

Explore the area

View in a map
653 Illinois Avenue, Green Lake, WI, 54941
  • Thrasher Opera House
    ‪18 min walk‬
  • Green Lake Town Square
    ‪20 min walk‬
  • Golf Courses of Lawsonia
    ‪9 min drive‬
  • Fond du Lac, WI (FLD-Fond du Lac County)
    ‪53 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade) | Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

9.2 out of 10
Wonderful
(7 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Pillowtop beds, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking (Upgrade)

9.6 out of 10
Exceptional
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(8 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

10.0 out of 10
Exceptional
(4 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (Upgrade)

  • Sleeps 5
  • 1 Twin Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade)

Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade) | Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade)

  • Sleeps 4
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Suite, Multiple Beds, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Heidel House Hotel and Conference Center, an Ascend Collection Hotel

3-star Green Lake hotel with coffee shop/cafe
Along with 2 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a health club, a poolside bar, and a 24-hour business center are onsite.
Heidel House Hotel and Conference Center, an Ascend Collection Hotel offers 114 accommodations with irons/ironing boards. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wired and wireless Internet access.
An indoor pool, a children's pool, a seasonal outdoor pool, and a hot tub are on site. Other recreational amenities include a health club.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool and a children's pool, Heidel House Hotel and Conference Center, an Ascend Collection Hotel provides an indoor pool and a health club. Dining is available at one of the hotel's 2 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and 10 meeting rooms. Event facilities measuring 4410 square feet (410 square meters) include a conference center. This family-friendly hotel also offers a hot tub, an arcade/game room, and gift shops/newsstands. Complimentary self parking is available on site, along with a car charging station. A total renovation of this property was completed in July 2021.

Heidel House Hotel and Conference Center, an Ascend Collection Hotel is a smoke-free property.

Full breakfasts are available for a surcharge.
Oakwood Restaurant - This fine-dining restaurant specializes in American cuisine and serves breakfast and dinner. Guests can enjoy drinks at the bar.
Waves Pub and Grill - This restaurant is located by the pool and specializes in American cuisine. Guests can order drinks at the bar and enjoy alfresco dining (weather permitting). Happy hour is offered. Open select days.
Oakwood Coffee Lounge - Onsite coffee shop. Open daily.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Full breakfast available for a fee
  • 2 bars/lounges
  • 2 restaurants
  • A coffee shop/cafe
  • A poolside bar
  • Coffee and tea in common areas

Restaurants on site

  • Oakwood Coffee Lounge
  • Oakwood Restaurant
  • Waves Pub and Grill

Things to do

  • 18-hole adjacent golf course
  • 24-hour gym
  • Arcade/game room
  • Boat tours
  • Children's pool
  • Concerts/live shows
  • Evening entertainment
  • Fishing
  • Foosball table
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf driving range
  • Hot tub
  • Indoor pool
  • Optional golf privileges
  • Pro golf shop
  • Seasonal outdoor pool
  • Shopping
  • TV in common areas

Family friendly

  • Arcade/game room
  • Children's games
  • Children's pool
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Water dispenser

Guest services

  • Proposal/romance packages
  • Wedding services

Business services

  • 10 meeting rooms
  • 24-hour business center
  • Conference center (4,410 square feet of space)

Outdoors

  • In a nature reserve
  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 3 accessible parking spaces
  • Braille/raised signage
  • Elevator (48 inch wide door)
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible pool
  • Wheelchair-accessible restaurant

More

  • 4 floors
  • Ballroom
  • Banquet hall
  • Built in 1950
  • Fireplace in lobby
  • Reception hall
  • Renovated entire property - July 2021
  • Smoking not allowed

Room amenities

Bedroom

  • Pillowtop mattress

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per night, plus a deposit of USD 200.00 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 50 lbs per pet)
Pets cannot be left unattended
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet deposit: USD 200.00 per stay
  • Pet fee: USD 50 per pet, per night
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

We should mention

Reservations are required for golf tee times; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Heidel House Resort Ascend Hotel Collection

Heidel House Hotel and Conference Center, an Ascend Collection Hotel Reviews

Reviews

9.4

Exceptional

Rating 10 - Excellent. 95 out of 129 reviews
Rating 8 - Good. 24 out of 129 reviews
Rating 6 - Okay. 7 out of 129 reviews
Rating 4 - Poor. 2 out of 129 reviews
Rating 2 - Terrible. 1 out of 129 reviews

9.6/10

Cleanliness

9.4/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.2/10

Eco-friendliness

Reviews

10/10 Excellent

Katie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We enjoyed our stay so much that we are planning on doing a longer trip back here next year!
Stayed 2 nights in May 2025

10/10 Excellent

Patrick, Omaha

Liked: Cleanliness, staff & service, property conditions & facilities
I enjoyed my stay the restaurant was very good I had the Ribeye. Staff was friendly and helpful.
Stayed 1 night in May 2025

10/10 Excellent

Sharon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Luxurious Getaway

Beautiful views of Green Lake. 2 nice restaurants, one a casual bar on the water serving lunch and dinner. The other a upscale restaurant ber and breakfast. Coffee lounge was very nice. Our room was spacious with frig and microwave. Indoor pool and hottub was inviting. We want to return in summer to use the outdoor pool. Cute boutique shop too. Relaxing weekend getaway!
Stayed 4 nights in May 2025

8/10 Good

Betty, Verona

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We haven’t stayed at the Heidel House since they renovated. Wow, big changes! The lobby, the restaurant and the rooms have all been updated. Our room was so quiet and comfortable. We had dinner at the restaurant and it was very good. I have only two suggestions. One, most people check out and then want to get breakfast before hitting the road. We were surprised to walk up and be told they were done serving. The second suggestion is in regard to the bathroom. The shower is very slippery and the shampoo and soap products are very difficult to dispense. Lori at the front desk was very pleasant, our waitress at the restaurant was great, as well as the bartender at Waves.
Stayed 1 night in May 2025

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in May 2025

10/10 Excellent

Heather

Liked: Cleanliness, staff & service, property conditions & facilities
Best shower ever!! Marriott should
Stayed 2 nights in May 2025

10/10 Excellent

Madeline

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Peter

Stayed 2 nights in Apr 2025

8/10 Good

Amy

Liked: Cleanliness, staff & service, property conditions & facilities
Super great transporting guests who had trouble walking to wedding venue
Stayed 1 night in Apr 2025

10/10 Excellent

Guy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

10/10 Excellent

Deborah

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

8/10 Good

Mark

Liked: Cleanliness, amenities
Its a good people
Stayed 1 night in Apr 2025

10/10 Excellent

Peggy

Traveled with family
Liked: Staff & service, amenities, property conditions & facilities
The hotel was gorgeous inside and out. The lobby and room especially. The view of Greenlake was stunning. Cleanliness and tidiness was top notch. The coffee we purchased at the coffee area was delicious.
Stayed 1 night in Mar 2025

8/10 Good

Jeff

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2025

10/10 Excellent

mark, Beaver Dam

Stayed 1 night in Feb 2025

10/10 Excellent

Stacie

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful area
Stayed 1 night in Feb 2025

10/10 Excellent

Aleli

Traveled with family
Liked: Cleanliness, amenities
Friendly and caring staff
Stayed 2 nights in Feb 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Paula

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Heidl House is amazing. Great views, great service! Room was very nice. Pool was clean. Food was excellent
Stayed 1 night in Feb 2025

10/10 Excellent

mike

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The room was as described,clean with a nice view of Green Lake. It was winter so didn't use the balcony.the pool and hot tub were the perfect temp.staff went out their way to be helpful.
Stayed 2 nights in Feb 2025

10/10 Excellent

Elliott, Monroe

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in Jan 2025

8/10 Good

Judy

Traveled with partner
Liked: Amenities, property conditions & facilities
Absolutely gorgeous
Stayed 1 night in Jan 2025

10/10 Excellent

Nathan

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Attended the New Years Celebration. Excellent!!! Everything was top notch from the staff to the food to the room, the band, the DJ, the photo booth. Being an ex-military pilot it was impressive to see everything done perfectly on time, with extreme attention to detail. Definitely a Five Star experience. Thank-you for all of your efforts and dedication to an outstanding evening.
Stayed 1 night in Dec 2024

10/10 Excellent

Karl, Rochester

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
This was a wonderful time to get to the Heidel House. It was decorated wonderfully for Christmas. The fire place in the lobby was a nice touch and the outdoor fire was wonderful as well. The lake view from our room was beautiful with the lake fog rising off the warm waters. Very pleasant stay.
Stayed 2 nights in Dec 2024

10/10 Excellent

Al

Stayed 1 night in Nov 2024