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Heidel House Hotel and Conference Center, Ascend Hotel Collection

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Heidel House Hotel and Conference Center, Ascend Hotel Collection

Property amenity
Indoor pool, seasonal outdoor pool
Exterior
Dining
2 bars/lounges, poolside bar

Reviews

9.2 out of 10

Wonderful

Popular amenities

  • Bar
    Bar
  • Room service
    Room service
  • Hot Tub
    Hot Tub
  • Breakfast available
    Breakfast available
  • Pool
    Pool
  • 24/7 front desk
    24/7 front desk

Explore the area

Map
653 Illinois Avenue, Green Lake, WI, 54941
  • Green Lake
    1 min walk
  • Thrasher Opera House
    3 min drive
  • Green Lake Town Square
    3 min drive
  • Oshkosh, WI (OSH-Wittman Regional)
    40 min drive

Room options

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade) | Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking (Upgrade)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Room, 1 King Bed, Accessible, Non Smoking

Room, 1 King Bed, Accessible, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Room, 1 King Bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking (Upgrade)

Pillowtop beds, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking

Room, 2 Queen Beds, Accessible, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed, Non Smoking

Suite, 1 King Bed with Sofa bed, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 1 King Bed with Sofa bed, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Accessible, Non Smoking

Suite, Multiple Beds, Accessible, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Accessible, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking

Suite, Multiple Beds, Non Smoking | Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, Multiple Beds, Non Smoking (Upgrade)

Suite, Multiple Beds, Non Smoking (Upgrade) | Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (Upgrade)

  • Sleeps 5
  • 1 Twin Bed, 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Non Smoking (Upgrade)

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, 2 Queen Beds, Non Smoking (Upgrade)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade)

Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade) | Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking (Efficiency, Upgrade)

  • Sleeps 6
  • 1 King Bed and 2 Double Sofa Beds

View all photos for Suite, Multiple Beds, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Suite, Multiple Beds, Non Smoking

  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Pillowtop beds, desk, iron/ironing board, free WiFi

Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

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About this property

Heidel House Hotel and Conference Center, Ascend Hotel Collection

3-star Green Lake hotel with indoor pool
Along with 2 restaurants, this smoke-free hotel has an indoor pool and 2 bars/lounges. Free WiFi in public areas and free self parking are also provided. Additionally, a fitness center, a poolside bar, and a conference center are onsite.
Guest accommodations at Heidel House Hotel and Conference Center, Ascend Hotel Collection offer irons/ironing boards. Beds feature pillowtop mattresses. Flat-screen televisions are featured in guestrooms. Guests can surf the web using the complimentary wired and wireless Internet access.
An indoor pool, a children's pool, a seasonal outdoor pool, and a spa tub are on site. Other recreational amenities include a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a seasonal outdoor pool and a children's pool, Heidel House Hotel and Conference Center, Ascend Hotel Collection provides an indoor pool and a spa tub. Dining is available at one of the hotel's 2 restaurants. The property also offers a grocery/convenience store. Guests can unwind with a drink at one of the hotel's bars, which include 2 bars/lounges and a poolside bar. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a business center and 10 meeting rooms. Event facilities measuring 1500 square feet (139 square meters) include a conference center. This business-friendly hotel also offers a fitness center, gift shops/newsstands, and a picnic area. Complimentary self parking is available on site, along with a car charging station.

Heidel House Hotel and Conference Center, Ascend Hotel Collection is a smoke-free property.

Full breakfasts are available for a surcharge.
Heidel House Hotel and Conference Center, Ascend Hotel Collection has 2 restaurants on site.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Free self parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Full breakfast available for a fee
  • 2 bars/lounges
  • 2 restaurants
  • A poolside bar
  • Coffee and tea in common areas

Things to do

  • Bicycle rentals
  • Children's pool
  • Gym
  • Indoor pool
  • Seasonal outdoor pool
  • Spa tub

Family friendly

  • Children's pool
  • Grocery/convenience store
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge
  • Seasonal outdoor pool

Conveniences

  • 24-hour front desk
  • Gift shop/newsstand
  • Grocery/convenience store
  • Laundry facilities

Business services

  • 10 meeting rooms
  • Business center
  • Conference center (1,500 square feet of space)

Outdoors

  • On a lake
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator

More

  • Smoke-free property

Room amenities

Bedroom

  • Pillowtop mattress

Entertainment

  • Flat-screen TV with premium channels

Food and drink

  • Limited room service
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Desk
  • Heating (climate-controlled)
  • Iron/ironing board

Policies

Check-in

Check-in time starts at 3:00 PM

Check-out

Check-out before 11:00 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

Heidel House Resort Ascend Hotel Collection

Heidel House Hotel and Conference Center, Ascend Hotel Collection Reviews

Reviews

9.2

Wonderful

Rating 10 - Excellent. 64 out of 87 reviews" "
Rating 8 - Good. 15 out of 87 reviews" "
Rating 6 - Okay. 5 out of 87 reviews" "
Rating 4 - Poor. 2 out of 87 reviews" "
Rating 2 - Terrible. 1 out of 87 reviews" "

9.4/10

Cleanliness

9.2/10

Staff & service

8.8/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Clark

Stayed 2 nights in Jul 2024

10/10 Excellent

Dale

Stayed 3 nights in Jul 2024

10/10 Excellent

Andy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
H Squared (our nickname for the Heidel House) is amazing. Staff were exceptionally friendly and courteous. Evenings at the fire pit were fun and service at both restaurants was a perfect 5/5. Love the view of the lake. Don’t forget to try Sassafras Coffee shop in downtown Green Lake.
Stayed 3 nights in Jul 2024

8/10 Good

Chuck

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Michael

Traveled with family and small children, Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
First time here and will be coming back next year. Well worth the money and the lake was beautiful. Staff was very friendly and very nice to my and my children. Place was very clean and the room was huge for us
Stayed 1 night in Jul 2024

10/10 Excellent

Lee

Liked: Cleanliness, staff & service, property conditions & facilities
This was a beautiful property! We thoroughly enjoyed our stay!
Stayed 1 night in Jul 2024

10/10 Excellent

Martin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Front desk check in was a breeze. They accomadated my request for a lake view with balcony(which was in the WEST building...). ample parking and the Waves pub was sufficient for me. Very close to the Lawsonia Golf and several nice places in town to eat and drink.
Stayed 2 nights in Jun 2024

10/10 Excellent

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was tremendous, especially the late night desk attendant, Kristi. She was super helpful and very friendly. Heidel House is one of our favorite places to stay. Truly a wonderful experience.
Stayed 2 nights in Jun 2024

10/10 Excellent

Peggy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful remodel of hotel. Clean, comfortable, great food. Beautiful views. Friendly staff. Would love to return!
Stayed 2 nights in Jun 2024

8/10 Good

Bob

Traveled with family
Liked: Staff & service
Very relaxing environment. However, it was Noisy with the banquet hall next door especially when the party spilled out onto the balcony. For the family, If you have older kids, plan to rent a boat ahead of time to fish or water sport adequately. Golf is an option as well. Otherwise the older ones get bored quickly.
Stayed 2 nights in May 2024

10/10 Excellent

Israel

Stayed 1 night in May 2024

10/10 Excellent

Carlee

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The pool and huge hot tub were amazing! The views were gorgeous. Gas fire going all night.
Stayed 1 night in Apr 2024

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2024

6/10 Okay

James

Liked: Cleanliness, property conditions & facilities
No menus in the room and the restaurant was too busy to help me with that. Took way too long to check in. Person behind the counter had to hand enter all the info from my ID and CC.
Stayed 1 night in Apr 2024

10/10 Excellent

Amy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Mar 2024

10/10 Excellent

Philip

Liked: Property conditions & facilities
Stayed 5 nights in Mar 2024

10/10 Excellent

Patricia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was a beautiful location. Everything was very nice.
Stayed 1 night in Mar 2024

10/10 Excellent

Alexandra

Wonderful all round. Very relaxing!
Stayed 2 nights in Mar 2024

10/10 Excellent

Lorissa

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
This was a awesome hotel very clean and comfortable nice people
Stayed 1 night in Mar 2024

10/10 Excellent

Rachel

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Dec 2023

10/10 Excellent

Debbie

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great views of the lake
Stayed 1 night in Feb 2024

10/10 Excellent

Cindi

Liked: Cleanliness, staff & service, property conditions & facilities
Great for a weekend getaway
Stayed 2 nights in Feb 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities
Check in was great and accessible. The entrance is clean and bright. My room was clean and updated!
Stayed 1 night in Feb 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Wonderful
Stayed 1 night in Dec 2023

10/10 Excellent

Philip

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent
Stayed 3 nights in Dec 2023