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Princess Grand Jamaica Resort - All Inclusive

4.5 star property

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Photo gallery for Princess Grand Jamaica Resort - All Inclusive

On the beach, white sand, beach cabanas, sun loungers
4 outdoor pools, cabanas (surcharge), sun loungers
Restaurant
Terrace/patio
Relax in a spacious room with a large bed, sofa, and armchairs, plus a flat-screen TV and stunning sea views.

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Bar

Explore the area

Map
Industry Cove, Green Island, Hanover
  • Half Moon Beach
    ‪8 min drive‬
  • Bloody Bay Beach
    ‪18 min drive‬
  • Seven Mile Beach
    ‪24 min drive‬
  • Montego Bay (MBJ-Sir Donald Sangster Intl.)
    ‪67 min drive‬

Room options

View all photos for Swim Out Platinum Junior Suite

Swim Out Platinum Junior Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Swim Out Platinum Junior Suite

10.0 out of 10
Exceptional
(3 reviews)
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Swim Out Princess Junior Suite

Swim Out Princess Junior Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Swim Out Princess Junior Suite

9.0 out of 10
Wonderful
(12 reviews)
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Princess Junior Suite

Princess Junior Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Princess Junior Suite

8.2 out of 10
Very good
(23 reviews)
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Princess Luxury Junior Suite with Hydromassage

Princess Luxury Junior Suite with Hydromassage | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Princess Luxury Junior Suite with Hydromassage

10.0 out of 10
Exceptional
(2 reviews)
  • Partial sea view
  • Sleeps 2
  • 1 King Bed

View all photos for Princess Family Junior Suite with Bunk Beds

Princess Family Junior Suite with Bunk Beds | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Princess Family Junior Suite with Bunk Beds

8.0 out of 10
Very good
(1 review)
  • Partial ocean view
  • Sleeps 4
  • 2 Twin Beds OR 1 King Bed

View all photos for Platinum Junior Suite

Platinum Junior Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Platinum Junior Suite

9.2 out of 10
Wonderful
(10 reviews)
  • Partial ocean view
  • Sleeps 4
  • 2 Double Beds OR 1 King Bed

View all photos for Imperial One Bedroom Master Suite

Imperial One Bedroom Master Suite | 1 bedroom, in-room safe, iron/ironing board, free WiFi

Imperial One Bedroom Master Suite

  • Partial sea view
  • Sleeps 4
  • 1 King Bed and 1 Twin Sofa Bed

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About this property

Princess Grand Jamaica Resort - All Inclusive

4.5-star Green Island resort with free water park
Catch some rays at the beach or spend the day relaxing at Princess Grand Jamaica Resort - All Inclusive's full-service spa. Then enjoy a meal at one of the resort's 9 restaurants.
Princess Grand Jamaica Resort - All Inclusive offers 590 accommodations, which are accessible via exterior corridors and feature laptop-compatible safes and irons/ironing boards. 55-inch Smart televisions come with cable channels.

Bathrooms include showers. This Green Island resort provides complimentary wireless Internet access. Housekeeping is provided daily.

4 outdoor swimming pools are on site along with a children's pool. Other recreational amenities include a complimentary water park.

The recreational activities listed below are available either on site or nearby; fees may apply.

Senses Spa has 12 treatment rooms including rooms for couples. Massages are available on the beach and in the spa; other services include deep-tissue massages, hot stone massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy, hydrotherapy, and reflexology. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 18 years old are not allowed in the spa.

Princess Grand Jamaica Resort - All Inclusive is an all-inclusive resort. Room rates include meals and beverages at onsite restaurants and bars. Other items and amenities, including taxes and gratuities, and access to recreational activities and entertainment may also be included. Additional charges may apply for meals at some restaurants, special dinners and dishes, certain beverages, and other amenities.

Sit back and relax on the beach with cabanas (surcharge), umbrellas, and sun loungers. At Princess Grand Jamaica Resort - All Inclusive you can cool off in one of the 4 outdoor swimming pools and indulge in a pampering afternoon at the full-service spa.

Guests can enjoy a complimentary breakfast each morning as well as a complimentary manager's reception. Dining is available at one of the resort's 9 restaurants and guests can grab coffee at the coffee shop/café. The property also has a snack bar/deli. Guests can unwind with a drink at one of the resort's 7 bars/lounges. Public areas are equipped with complimentary wireless Internet access. This all-inclusive resort also offers a complimentary water park, a complimentary children's club, and a children's pool. Complimentary covered self parking is available on site.

Princess Grand Jamaica Resort - All Inclusive has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 7:00 AM and 10:30 AM. A complimentary manager's reception is offered each day.
Princess Grand Jamaica Resort - All Inclusive has 9 restaurants on site.
Room service (during limited hours) is available.

All inclusive details

This resort is all-inclusive. Onsite food and beverages are included in the room price (some restrictions may apply).

Gratuities and taxes

Gratuities are included and additional gratuities at guests' discretion are accepted.

Food and beverages

All buffet and à la carte meals, snacks, and select beverages included
Premium alcoholic beverages included
Room service during certain hours (limited menu)

Water activities

Kayaking
Snorkeling

Land activities

Fitness facilities
Offsite tours
Kids club

Lessons/classes/games

Aerobics
Bartending
Dancing
Pilates

Entertainment

Onsite live performances
Theme parties

Languages

English, French, Italian, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free covered self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 10:30 AM
  • 7 bars/lounges
  • 9 restaurants
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Couples/private dining
  • Free daily manager's reception
  • Private picnics
  • Snack bar/deli

Things to do

  • 4 outdoor pools
  • Arcade/game room
  • Beach volleyball
  • Beach yoga
  • Billiards/pool table
  • Children's pool
  • Evening entertainment
  • Free children's club
  • Free water park
  • Full-service spa
  • Games
  • Karaoke
  • Paddleboard
  • Parasailing
  • Playground
  • Shopping mall
  • Snorkeling
  • Waterslide
  • Windsurfing

Family friendly

  • 4 outdoor pools
  • Arcade/game room
  • Beach toys
  • Changing table
  • Children's books
  • Children's games
  • Children's pool
  • Children's toys
  • Free children's club
  • Free water park access
  • High chair
  • In-room babysitting (surcharge)
  • Playground
  • Snack bar/deli
  • Waterslide

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Luggage storage

Guest services

  • Concierge services
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Proposal/romance packages
  • Wedding services

Business services

  • 6 meeting rooms

Outdoors

  • Beach cabanas (surcharge)
  • Beach loungers
  • Beach towels
  • Beach umbrellas
  • Dock
  • Firepit
  • On the beach
  • Outdoor entertainment area
  • Outdoor furniture
  • Pool cabanas (surcharge)
  • Pool loungers
  • Terrace

Full-service spa

  • 12 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Hydrotherapy
  • Manicures/pedicures
  • Reflexology
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Elevator (36 inch wide door)
  • Tile flooring in room
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (28 inches high)
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa

More

  • Ballroom
  • Banquet hall
  • Designated smoking areas
  • Reception hall

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch smart TV with cable channels

Food and drink

  • Champagne service
  • Limited room service
  • Restaurant dining guides

More

  • Access via exterior corridors
  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Iron/ironing board
  • Laptop-compatible safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after 11:00 PM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 18 years old are not allowed in the spa

Property is also known as

Princess Grand Jamaica
Princess Jamaica Inclusive
Princess Grand Jamaica All Inclusive
Princess Grand Jamaica Resort - All Inclusive Resort
Princess Grand Jamaica Resort - All Inclusive Green Island

Princess Grand Jamaica Resort - All Inclusive Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 203 out of 333 reviews
Rating 8 - Good. 77 out of 333 reviews
Rating 6 - Okay. 34 out of 333 reviews
Rating 4 - Poor. 11 out of 333 reviews
Rating 2 - Terrible. 8 out of 333 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.2/10

Amenities

9.4/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

6/10 Okay

Leakpala

Traveled with family
Disliked: Amenities
My stay at the Princess grand was mediocre at best. we had the platinum club swim up and compared to diamond and platinum at other resorts its was pretty basic. you did get a butler which the two we had did a good job. But if you usually pay extra for Club experience you know what I mean it should never be basic. The rest of the staff especially at the MVP restaurant cater more to caucasian travelers i’m assuming they thought they would get better tips. At times we would be sitting for 25 minutes before anyone comes up to to take your order. To be a new resort the cleaning staff did not do a a good job cleaning the rooms they ran out of basic washcloth and towels. The food at the Market buffet was better then the food at any of the multiple restaurants they have but at all the restaurants the food was luke warm. It just didn’t meet our expectations compare to other places at stayed at in JA.
Stayed 3 nights in Apr 2025

10/10 Excellent

Oddane

Traveled with family
The landscape, it’s family oriented, spacious and well equipped and ready. Pleasant workers
Stayed 2 nights in Apr 2025

8/10 Good

Dwayne

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were professional and there was a lot for my children to do
Stayed 1 night in Apr 2025

8/10 Good

Lisa

Liked: Cleanliness, staff & service, property conditions & facilities
My husband and I stayed at this resort from March 16th to 23rd, having paid for the Platinum services. While the resort itself has potential, our Platinum experience was marred by significant communication issues and inconsistent service. Our arrival was disorganized, involving multiple waits and a last-minute downgrade due to our room under maintenance. Our initial room keys didn't work, and our luggage never arrived as promised, forcing us to retrieve it ourselves. We were fortunate to have Butler Rayvon, (Ray aka big ray) who was consistently friendly and attentive. Ray, was a true highlight. His friendly demeanor and prompt attention to our needs were greatly appreciated. However, our second butler, Chris, was disappointing,did not provide the same level of service, often neglecting requests for basic necessities. frequently forgetting requests for basic amenities like towels and water. A clogged toilet went unaddressed for over four hours. The handling of my family access to the Platinum Lounge was a major disappointment. Despite initial information suggesting it would be complimentary, we were unexpectedly charged a substantial amount. (who were staying at the resort under a different booking, 40 of them to be exact). Presenting a missed opportunity for the resort to showcase the Platinum benefits to potential future customers within my family The process of bringing our family to the lounge felt like I was managing it myself.
Stayed 7 nights in Mar 2025

8/10 Good

Russell Andrew

Liked: Cleanliness, staff & service, property conditions & facilities
Beautiful place I love it in Jamaica
Stayed 5 nights in Mar 2025

10/10 Excellent

Amy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Princess Grand is a beautiful resort, we absolutely loved it!
Stayed 4 nights in Apr 2025

10/10 Excellent

Jada

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel area was great.
Stayed 3 nights in Mar 2025

6/10 Okay

Marsana

Traveled with partner
Disliked: Cleanliness, staff & service
Unfortunately, it did not meet nor satisfy my expectations. Not good value for money. The food was subpar, and the service was inadequate especially at the pool where the “Food Truck” is parked. The building needs extensive repairs and upkeep due to poor construction finishes. Especially the public area restrooms. Special thanks to Sheneca at the Pearl, the young man at the coffee shop (on the afternoon of April 11th), and Akeela and Tasha in guest services. We were made to feel special and welcomed by those wonderful staff members. Additionally, our housekeeper was nice and courteous.
Stayed 3 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great hotel and service.
Stayed 3 nights in Mar 2025

10/10 Excellent

VOLODYMYR

Stayed 7 nights in Feb 2025

10/10 Excellent

Christina

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best hotel I’ve been to in Jamaica! Staff was great
Stayed 9 nights in Apr 2025

10/10 Excellent

Bryce

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 6 nights in Mar 2025

10/10 Excellent

Rhonda R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful new resort. Staff trying to make your stay a truly memorable experience. Superior food and facilities. Pools are awesome, beach is OK.
Stayed 7 nights in Mar 2025

10/10 Excellent

Shirley Amrit

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Mar 2025

10/10 Excellent

Esther V

Liked: Cleanliness, staff & service, property conditions & facilities
My daughter and I had a wonderful time celebrating her senior year/spring break. We upgraded to platinum for the butler service and it didn’t disappoint! We had Chris and Rayan as our butlers and they were absolutely amazing and very attentive. Thank you to both of them for taking such great care us. We enjoyed the pools, the food and the entertainment. I especially like that it wasn’t overly crowded but once the world finds out about this place it will be very popular. Would definitely come back. 9/10
Stayed 5 nights in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 7 nights in Mar 2025

10/10 Excellent

Yasheima

Stayed 4 nights in Mar 2025

10/10 Excellent

Destini

Liked: Staff & service
Disliked: Property conditions & facilities
False advertisement of number of restaurants included for family side (extra fee pp for restaurants on adults side), room service fee even when kitchen was closed at sports bar (no other food option at this time late night). Staff were either extremely friendly or just passing time no in between.
Stayed 7 nights in Mar 2025

10/10 Excellent

David

Stayed 2 nights in Mar 2025

10/10 Excellent

Alicia Lynn

Stayed 5 nights in Mar 2025

10/10 Excellent

Michael

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beautiful property! Very big, sometimes found myself losing track of how to get places, but hotel staff was helpful. Def recommend Platinum. Our Butlers Thorni & Matthew were amazing! We had a group of 17 people, adults & kids. They made dinner reservations every evening for us, reserved cabana’s at different locations on the property, also arranged for private transportation for our group to leave the property to go hangout in Negril. Our driver was awesome! Took us to a couple different local places, always felt safe, he also shared fun info about the island & culture. Would highly recommend the property.
Stayed 7 nights in Mar 2025

6/10 Okay

STACEY

Liked: Cleanliness
Disliked: Staff & service
Stayed 5 nights in Mar 2025

10/10 Excellent

Shamika

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were so nice and friendly. Food was amazing I tried every restaurant on the resort.
Stayed 1 night in Mar 2025

10/10 Excellent

Surinder

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had such an amazing time! Great for the family waterslides are children and adult friendly. My husband and I actually went on it so many times. And so did our two-year-old on the smaller ones. Food is so delicious. Super friendly staff! Thank you, thank you!
Stayed 7 nights in Mar 2025

10/10 Excellent

Shelly

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Fantastic resort. I forgot what day of the week it was after 2 hours there. Didn’t want to come home. Beautiful!!!
Stayed 4 nights in Mar 2025