Along with a restaurant, this smoke-free hotel has a 24-hour front desk and free WiFi in public areas. Housekeeping is available on request.
The Carlton Hotel offers 97 accommodations with coffee/tea makers and hair dryers. Flat-screen televisions come with cable channels. Bathrooms include bathtubs or showers and complimentary toiletries. Housekeeping is offered on request and irons/ironing boards can be requested.
The hotel offers a restaurant. Public areas are equipped with complimentary wireless Internet access.
The Carlton Hotel is a smoke-free property.
Continental breakfasts are available for a surcharge and are served each morning between 7:30 AM and 9:30 AM.
The Carlton Hotel has a restaurant on site.
Languages
English
Property amenities
Internet
Available in some public areas: Free WiFi
Parking and transportation
No onsite parking available
Food and drink
Daily continental breakfast available 7:30 AM to 9:30 AM for a fee: GBP 10 for adults and GBP 6 for children
A restaurant
Conveniences
24-hour front desk
Guest services
Housekeeping (on request)
Accessibility
No elevator
More
Smoke-free property
Room amenities
Bedroom
Bedsheets provided
Bathroom
Bathtub or shower
Free toiletries
Hair dryer
Private bathroom
Towels provided
Entertainment
Flat-screen TV with cable channels
Food and drink
Coffee/tea maker
Electric kettle
More
Heating
Iron/ironing board on request
Policies
Check-in
Check-in start time: 3 PM; Check-in end time: 9:30 PM
Minimum check-in age: 18
Check-out
Check-out before 10 AM
Special check-in instructions
Front desk staff will greet guests on arrival
Access methods
Staffed front desk
Pets
Pets allowed for an extra charge of GBP 10 per pet, per night
Service animals are welcome, and are exempt from fees
Children and extra beds
Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available
Property payment types
Important information
Optional extras
Fee for continental breakfast: approximately GBP 10 for adults and GBP 6 for children
Pet fee: GBP 10 per pet, per night
Service animals are exempt from fees
The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.
You need to know
Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
We should mention
This property does not have elevators
Property is also known as
Carlton Hotel Great Yarmouth
Carlton Great Yarmouth
The Carlton Hotel Hotel
The Carlton Hotel Great Yarmouth
The Carlton Hotel Hotel Great Yarmouth
The Carlton Hotel Reviews
Reviews
7.4
Good
All reviews shown are from real guest experiences. Only travelers who have booked a stay with us can submit a review. We verify reviews according to our guidelines and publish all reviews, positive or negative.
It wasn't very clean wasn't what we booked definitely not worth £220 for 2 nights stay there was no bar it's advertising it has one I'm glad we didn't have to pay for breakfast as not every much section water for the shower was very hot or freezing cold and not very helpful when asked about it. It's just a check in take your money and get on with it very unhappy would never return or recommend it to anyone.
The staff were lovely upon arrival. Room was okay for price could use some touches of paint as looks very old and had a musk smell to it. But we did not sleep at all and rushed out in the morning due to loud noises from other rooms at night our dog just couldn’t settle as we could hear everything around us. Lots of shouting in the street right outside the hotel.
Verified traveler
Stayed 1 night in Aug 2024
6/10 Okay
Verified traveler
Aug 23, 2024
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Not as good as last year Bacon cooked too hard Room too small and bath too high for me too try and get in to shower Bar non alcoholic and loads of dogs
Hot room
Windows didn't open enough
Fan only worked on low
Clean room, comfortable beds
Some corridors not refurbished and stuffy and smelly
Rubbish from local flats littered the outside area, smelly bins from them not emptied
Faulty towers power cut no hot water no soap wobbly bed no bar no car park, only stayed one night
Michelle
Stayed 1 night in Aug 2024
10/10 Excellent
Pamela
Aug 12, 2024
Pamela
Stayed 2 nights in Jul 2024
2/10 Terrible
William
Aug 12, 2024
Don’t waste your time
Nothing good to say about this hotel. The fire alarm went off for 3 hours in the middle of the night. The rooms were tired and dusty and you can hear the floorboards creaking from the hallway and rooms above and around you. Avoid.
William
Stayed 3 nights in Jul 2024
8/10 Good
Victoria
Traveled with family
Aug 11, 2024
Disliked: Property conditions & facilities
Family stay
Rooms were clean , but need updating also bathroom needed a complete refurbishment. The room was big enough but would be nice with a small fridge in it. We were staying only for 1 night so it was ok . If longer i think it would bother me more .
Victoria
Stayed 1 night in Aug 2024
6/10 Okay
Anne
Traveled with family
Aug 11, 2024
Liked: Staff & service
Disliked: Property conditions & facilities
Good location
Hotel is a little tired but serves a purpose. Bed was comfortable and room was clean.
Good location. Rooms on the website look modern and comfortable. We were not given one of those rooms. Bed is so squeaky we had to put the mattress on the floor in order to sleep.
Was cheap but if you want to sleep do not stay here.
Verified traveler
Stayed 3 nights in Jul 2024
6/10 Okay
Connor
Aug 1, 2024
Liked: Staff & service
View was very nice out to the seafront. Old with modern touches. Bathroom stunk of old rotten veg.
Staff were very friendly. However going off the photos, the room we had was in nowhere near the standard shown. We paid more for this hotel as it looked better than the others.
Stains on carpets, wallpaper peeling off and the smell was bad.
Toilet leaked badly overnight so they had it checked out for only to be told there was nothing wrong even though there was water all over the floor, but they would move us anyway. The second room was a lot better but still in need of some TLC.
Perfect location for exploring Great Yarmouth and staff were very friendly. Had a lovely nights sleep and views were lovely if you had a front room.Parking is free (council owned)outside if u can get a space, otherwise i noticed paid parking was pricey.
Lauren
Stayed 2 nights in Jul 2024
10/10 Excellent
Christopher
Jul 10, 2024
Christopher
Stayed 2 nights in Jun 2024
10/10 Excellent
Janet
Jul 10, 2024
Janet
Stayed 1 night in Jun 2024
6/10 Okay
John
Traveled with partner
Jul 9, 2024
You get what you pay for, clean room
Very noisy at the front of property.
All I all I would not stop here again
John
Stayed 1 night in Jul 2024
8/10 Good
Lindsay
Traveled with partner
Jul 5, 2024
Liked: Cleanliness, staff & service, amenities
We stayed at The Carlton for one night. It was a good location for our day Horse Racing in Gt Yarmouth.
Very friendly greeting on arrival, room with a sea view, good clean bedding and towels and tea and coffee making facilities.
Bit noisy with road noise but okay.
We didn’t have breakfast but looked like a nice hot buffet
Lindsay
Stayed 1 night in Jul 2024
6/10 Okay
Ceri
Jul 5, 2024
Liked: Cleanliness
Disliked: Property conditions & facilities
Things you need to know!
Hotel under refurbishment, I hope! Very sparse in appearance, I.e. no embellishment as in house plants, flowers, ornaments and few pictures on the walls. The hotel is Muslim owned and therefore alcohol free although you can byo this should be advertised on booking and that breakfast is available although not included in the room price. Not a problem cost wise but maybe should be mentioned at booking stage. Room clean, linen clean and bed comfortable so not unhappy with our stay. Entertainment could have made a bit more effort to not look like she’d just walked in off the street. Maybe Ascot room could have had a bit more ambiance.
Ceri
Stayed 1 night in Jul 2024
2/10 Terrible
John
Jul 3, 2024
Absolutely disgusted with this hotel my wife has Covid & we sent proof of the results & they refused to refund us our money, certainly wouldn’t recommend this hotel to anyone customer service is nonexistent
John
Stayed 3 nights in Jun 2024
6/10 Okay
Simone
Traveled with family
Jul 2, 2024
Disliked: Property conditions & facilities
we liked the location, however feel the property could do with some further upkeep.