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Holiday Inn Great Falls- Convention Center by IHG

3.0 star property

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Photo gallery for Holiday Inn Great Falls- Convention Center by IHG

Property amenity
1 bedroom, premium bedding, pillowtop beds, in-room safe
Breakfast, lunch and dinner served
Reception
Exterior

Reviews

7.2 out of 10
Good

Popular amenities

  • Hot Tub
  • Pool
  • Bar
  • Free airport shuttle
  • Room service
$156
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
1100 5th Street South, Great Falls, MT, 59405
  • Holiday Village Mall
    ‪8 min walk‬
  • Great Falls Convention Center
    ‪2 min drive‬
  • Montana ExpoPark
    ‪4 min drive‬
  • Great Falls, MT (GTF-Great Falls Intl.)
    ‪6 min drive‬

Room options

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed

8.0 out of 10
Very good
(5 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Communications)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Accessible (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds (Atrium View)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds (Atrium View)

7.4 out of 10
Good
(33 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms

  • 2 bedrooms
  • City view
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room

9.0 out of 10
Wonderful
(2 reviews)
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 2 Queen Beds, Pool View

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds, Pool View

8.6 out of 10
Excellent
(7 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 King Bed (Additional Living Area)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 King Bed (Additional Living Area)

  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom, Roll-in Shower (Communications, Roll-In Shower)

  • 1 bedroom
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible Bathtub (Communications, Accessible Tub)

8.0 out of 10
Very good
(4 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Bedrooms

Suite, 2 Bedrooms | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 2 Bedrooms

  • Sleeps 6
  • 1 King Bed and 2 Queen Beds

View all photos for Standard Room, 1 King Bed

1 bedroom, premium bedding, pillowtop beds, in-room safe

Standard Room, 1 King Bed

8.6 out of 10
Excellent
(12 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | 1 bedroom, premium bedding, pillowtop beds, in-room safe

Suite, 1 Bedroom

8.0 out of 10
Very good
(2 reviews)
  • 1 bedroom
  • Sleeps 4
  • 1 King Bed

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About this property

Holiday Inn Great Falls- Convention Center by IHG

3-star Great Falls hotel with casino
This smoke-free hotel features a casino, an indoor pool, and a restaurant. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a fitness center, a bar/lounge, and a snack bar/deli are onsite.
Holiday Inn Great Falls- Convention Center by IHG offers 168 accommodations with safes and coffee/tea makers. Pillowtop beds feature premium bedding. 37-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, bidets, complimentary toiletries, and hair dryers.

This Great Falls hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and complimentary weekday newspapers, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to a children's pool and an indoor pool, Holiday Inn Great Falls- Convention Center by IHG provides a hot tub and a fitness center. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 7500 square feet (697 square meters) include a conference center. This family-friendly hotel also offers a casino, a vending machine, and concierge services. A roundtrip airport shuttle is complimentary to guests (available 24 hours). Complimentary self parking is available on site.

Holiday Inn Great Falls- Convention Center by IHG is a smoke-free property.

Buffet breakfasts are available for a surcharge and are served each morning between 6:00 AM and 10:30 AM.
Children aged 11 and younger eat free breakfast.
Holiday Inn Restaurant - This restaurant serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Happy hour is offered.
Room service (during limited hours) is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • 24-hour free roundtrip airport shuttle
  • Free extended parking on site
  • Free RV/bus/truck parking on site

Food and drink

  • Daily buffet breakfast available 6:00 AM to 10:30 AM for a fee: USD 9.95 to 14.95 for adults and USD 9.95 to 14.95 for children
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Holiday Inn Restaurant

Things to do

  • Casino
  • Children's pool
  • Gym
  • Hot tub
  • Indoor pool
  • Piano

Family friendly

  • Children's pool
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Porter/bellhop
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (7,500 square feet of space)
  • Meeting rooms

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Accessible airport shuttle
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 7 floors
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Free crib
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bidet
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 37-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Limited room service
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: 6 AM
Express check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.
Guests booked in dinner included rate plans receive dinner for up to 2 adults who are sharing a guestroom. Dinner fees apply for additional guests.

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 30 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
4 children, up to the age of 16 years, can stay for free if using existing beds when occupying the parent or guardian's room
Children aged 11 and younger eat free breakfast
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Service fee: 3 percent
  • Utility fee: USD 9.95 per accommodation, per night

We have included all charges provided to us by the property.

Optional extras

  • Fee for buffet breakfast: approximately USD 9.95 to 14.95 for adults, and USD 9.95 to 14.95 for children
  • Pet fee: USD 30 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

GREAT FALLS Holiday Inn
Holiday Inn GREAT FALLS
Holiday Inn Hotel GREAT FALLS
Holiday Inn Express & Suites Great Falls Hotel Great Falls
Holiday Inn Express And Suites Great Falls
Holiday Inn Great Falls Hotel
Holiday Inn Great Falls Hotel Great Falls
Holiday Inn Great Falls
Holiday Inn Great Falls Convention Center
Holiday Inn Great Falls Convention Center an IHG Hotel
Holiday Inn Great Falls- Convention Center by IHG Hotel
Holiday Inn Great Falls- Convention Center by IHG Great Falls

Holiday Inn Great Falls- Convention Center by IHG Reviews

Reviews

7.2

Good

Rating 10 - Excellent. 330 out of 1003 reviews
Rating 8 - Good. 270 out of 1003 reviews
Rating 6 - Okay. 168 out of 1003 reviews
Rating 4 - Poor. 131 out of 1003 reviews
Rating 2 - Terrible. 104 out of 1003 reviews

7.4/10

Cleanliness

8.0/10

Staff & service

7.0/10

Amenities

6.8/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Teryl

Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Customer service always great. This was our second stay. This time we were on the main floor. Bathroom needs an update. Otherwise very nice.
Stayed 3 nights in May 2025

10/10 Excellent

Mary Jo

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Bob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I was happy with my stay. Everyone was good with us.
Stayed 1 night in Apr 2025

10/10 Excellent

Janette

Stayed 1 night in Apr 2025

10/10 Excellent

Yuval

Traveled with pets, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Got a family suite which was basically adjoining rooms, one was a suite with king bed the other with 2 queen. It was fantastic and great value. Staff were great and the rooms are pet friendly. I would definitely stay here again.
Stayed 1 night in Apr 2025

10/10 Excellent

Louis

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
George was very helpful in changing our days of stay, truly cared about his guests and was very attentive to his customers.
Stayed 2 nights in Apr 2025

4/10 Poor

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort

Not Worth the Cost

This hotel is nasty and outdated. The price we paid was for a premium room, which is not what this property offers!
Stayed 1 night in Apr 2025

6/10 Okay

Michelle

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities

Just okay.

The service was great, but the stay was not very comfortable. I was booked on the first floor right outside the lobby, which was extremely loud all night. My room also had a connecting room, which had people staying in it which were also very loud and everything echoed. They had a dog staying with them that cried the entire time they left the room (which isn’t the dogs fault). I felt terrible for the dog! I turned my tv up really loud to try to drown out all the sounds from the lobby. The heat wouldn’t consistently work and kept turning off and resetting to 65.
Stayed 1 night in Apr 2025

4/10 Poor

Mariah

Traveled with family
Liked: Staff & service
Disliked: Cleanliness, amenities, property conditions & facilities
Room very out dated. Bathrooms so small you can hardly turn around without bumping into something. Hotel seemed very unclean. Stained and sticky floors in both elevators. Corners and floorboards of entire hotel looks dirty and sloppily painted over. Pool had sheen on top with floating hair and particles. Hot tub has gross build up on walls that feels awful and gritty when you are sitting in there. “Waterslide” is outdated and looks like it’s never been cleaned before. Tv didn’t work and when I called the front dear I was instructed to mess with the cables on the back of the tv till it works. I never did get it working. Doors are tricky and if you don’t pull it all the way shut and do it hard it won’t latch all the way and you can easily push your way into the room. As women staying alone this was pretty terrible. I really wish I would have paid more attention to the bad reviews . I could have stayed at a much newer hotel for the same price. The employees were friendly and let us into the pool when the key card wasn’t working. The pool was dirty. Floors obviously hadn’t been cleaned in there for a long time. Under construction and has been for years. Disappointing. Definitely not a good hotel for Kids
Stayed 1 night in Apr 2025

10/10 Excellent

Kallie

Traveled with family
Liked: Room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Lauren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
The staff was very friendly. We really enjoyed our stay. The kids loved the pool
Stayed 4 nights in Apr 2025

8/10 Good

Stephen

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The water in the showers fluctuated between hot and cold.
Stayed 1 night in Mar 2025

8/10 Good

ron

Stayed 1 night in Mar 2025

4/10 Poor

Brad

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Geri L

Traveled with family
Liked: Cleanliness, staff & service, room comfort

Comfortable

Our stay was very comfortable and it met all of our needs. The front desk folks were very polite and informative.
Stayed 1 night in Mar 2025

6/10 Okay

Lesley

Liked: Staff & service
Staff were friendly and welcoming. Room was nice and clean with the exception of the bathroom.
Stayed 1 night in Mar 2025

6/10 Okay

Richard, Billings

Traveled with family and small children
Disliked: Property conditions & facilities
The property is very run down. Its long overdue for a remodel. The restaurant was extremely slow and the food wasn’t good at all. You can do better.
Stayed 1 night in Mar 2025

8/10 Good

Gilbert

Stayed 1 night in Mar 2025

8/10 Good

Matthew

Stayed 2 nights in Feb 2025

10/10 Excellent

LeShawn

Traveled with family
Liked: Cleanliness, staff & service
Great
Stayed 2 nights in Feb 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 6 nights in Jan 2025

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Kimberly

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Wouldnt recommend

I had a dirty bandaid stuck to my comforter with drity pillowcases front desk refused to give me new ones and laughed at me when i requested a new room
Stayed 1 night in Jan 2025

10/10 Excellent

Verified traveler

Liked: Staff & service
Disliked: Property conditions & facilities
The hotel was extremely loud. The door to my room didnt even line up and there was a gap in the top of the door and door jam. Guests were extremely loud at all hours. Doors slamming and people running up and down the halls non stop. The sink was on the wrong side of the counter, right next to the toilet so it made it difficult to use.
Stayed 1 night in Dec 2024