Crystal Inn Hotel & Suites Great Falls

2.5 star property

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Photo gallery for Crystal Inn Hotel & Suites Great Falls

Lobby
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Indoor pool
Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Exterior

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Gym

Explore the area

Map
3701 31st St SW, Great Falls, MT, 59404
  • Four Season Arena
    ‪5 min drive‬
  • Holiday Village Mall
    ‪6 min drive‬
  • Montana ExpoPark
    ‪7 min drive‬
  • Great Falls, MT (GTF-Great Falls Intl.)
    ‪19 min walk‬

Room options

Standard Double Room, 2 Queen Beds, Non Smoking

9.0 out of 10
Wonderful
(68 reviews)
  • 387 sq ft
  • Sleeps 5
  • 2 Queen Beds

Standard Room, 1 King Bed, Non Smoking

9.4 out of 10
Exceptional
(79 reviews)
  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Room, 1 King Bed, Smoking

10.0 out of 10
Exceptional
(1 review)
  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

Suite, 1 King Bed, Non Smoking, Jetted Tub

10.0 out of 10
Exceptional
(2 reviews)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

Standard Double Room, 2 Queen Beds, Smoking

  • 377 sq ft
  • Sleeps 5
  • 2 Queen Beds

Executive Suite, 1 King Bed, Non Smoking

10.0 out of 10
Exceptional
(1 review)
  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

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About this property

Crystal Inn Hotel & Suites Great Falls

Great Falls hotel with coffee shop/cafe
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a 24-hour business center, a coffee shop/cafe, and a hot tub are onsite. Housekeeping is available on request.
Crystal Inn Hotel & Suites Great Falls offers 86 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Crystal Inn Hotel & Suites Great Falls provides a hot tub and a fitness center. The hotel offers a coffee shop/cafe and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary to guests (available on request).

Crystal Inn Hotel & Suites Great Falls has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:30 AM to 1:00 AM on request
  • Limited onsite parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Grocery/convenience store
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Crystal Great Falls
Crystal Inn Hotel Great Falls
Crystal & Suites Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel
Crystal Inn Hotel & Suites Great Falls Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel Great Falls

Crystal Inn Hotel & Suites Great Falls Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 661 out of 1001 reviews
Rating 8 - Good. 219 out of 1001 reviews
Rating 6 - Okay. 62 out of 1001 reviews
Rating 4 - Poor. 30 out of 1001 reviews
Rating 2 - Terrible. 29 out of 1001 reviews

9.2/10

Cleanliness

9.2/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

2/10 Terrible

Susan, THE VILLAGES

Stayed 2 nights in Oct 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, clean, friendly service
Stayed 1 night in Dec 2024

10/10 Excellent

E

Stayed 2 nights in Nov 2024

10/10 Excellent

Wendy

Liked: Cleanliness, staff & service, property conditions & facilities
Elevator kinda creepy
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The front desk staff were friendly and helpful and ALICE was very attentive at the breakfast buffet. Alice made our day with her quick responsiveness to queries and light conversation.
Stayed 1 night in Nov 2024

8/10 Good

Michael

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Will go back
Very nice. Clean and comfortable. Good breakfast extra nice staff.
Stayed 1 night in Nov 2024

10/10 Excellent

Donna

Business traveler, Traveled with partner
Liked: Property conditions & facilities
The snack bar was the best had good options opted to not go to the store because it was being renovated.
Stayed 1 night in Nov 2024

8/10 Good

Kevin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice clean room, friendly staff, quiet even just off the highway.
Stayed 1 night in Nov 2024

10/10 Excellent

Bonnie

Stayed 1 night in Nov 2024

10/10 Excellent

Emily

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing.
It was amazing. The staff was courteous, and the room was great. I will definitely stay there when in Great Falls.
Stayed 1 night in Nov 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service
Knocking Ride
The stay was okay but the elevator was very problematic.
Stayed 1 night in Nov 2024

10/10 Excellent

Tammy

Stayed 1 night in Oct 2024

10/10 Excellent

Teri

Stayed 1 night in Nov 2024

8/10 Good

Kathy

Stayed 1 night in Oct 2024

10/10 Excellent

Brian

Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly and engaging staff. Clean room, okay breakfast.
Stayed 2 nights in Nov 2024

10/10 Excellent

Derek

Traveled with group
Liked: Property conditions & facilities
Close to airport
Stayed 1 night in Nov 2024

10/10 Excellent

Brianna

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
really nice hotel, friendly staff , clean rooms
Stayed 1 night in Nov 2024

10/10 Excellent

E

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, quiet and really lovely staff. Thanks, Crystal Inn!
Stayed 1 night in Nov 2024

10/10 Excellent

Nick

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Clean and quiet!
Quiet and clean. Breakfast was good with lots of options. Will stay again.
Stayed 1 night in Nov 2024

6/10 Okay

Payge

Disliked: Property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Michelle

Liked: Cleanliness, staff & service, property conditions & facilities
Very convenient, close (5 min) from the airport and they have a shuttle, okay breakfast. Very accommodating front desk.
Stayed 1 night in Nov 2024

10/10 Excellent

Sandy

Very clean and great beds
Stayed 1 night in Nov 2024

4/10 Poor

Jim

Disliked: Staff & service
Reserved 4:30am shuttle to airport. Shuttle and front desk people disappear. The came back at 5am? Lucky airport is close and small. Very strange, frontdesk person said a higer up told her to leave, for some unexplained reason. Otherwise stay was fine.
Stayed 1 night in Nov 2024

8/10 Good

William, Edmonton

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great value but located on a flyover across from a truck stop - not much around for food or entertainment
Stayed 1 night in Nov 2024