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Crystal Inn Hotel & Suites Great Falls

2.5 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Crystal Inn Hotel & Suites Great Falls

Lobby
Indoor pool
Exterior
Desk, blackout drapes, iron/ironing board, free cribs/infant beds
Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Reviews

9.0 out of 10

Wonderful

Popular amenities

  • Hot Tub
    Hot Tub
  • Pool
    Pool
  • Free airport shuttle
    Free airport shuttle
  • Gym
    Gym
  • Pet friendly
    Pet friendly
  • Breakfast included
    Breakfast included

Explore the area

Map
3701 31st St SW, Great Falls, MT, 59404
  • Meadow Lark Country Club
    3 min drive
  • Four Season Arena
    5 min drive
  • Montana ExpoPark
    7 min drive
  • Great Falls, MT (GTF-Great Falls Intl.)
    19 min walk

Room options

View all photos for Standard Double Room, 2 Queen Beds, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Double Room, 2 Queen Beds, Non Smoking

  • 387 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Non Smoking

  • 387 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Smoking

  • 377 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Non Smoking, Jetted Tub

Suite, 1 King Bed, Non Smoking, Jetted Tub | Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Suite, 1 King Bed, Non Smoking, Jetted Tub

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Double Room, 2 Queen Beds, Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Standard Double Room, 2 Queen Beds, Smoking

  • 377 sq ft
  • Sleeps 5
  • 2 Queen Beds

View all photos for Executive Suite, 1 King Bed, Non Smoking

Desk, blackout drapes, iron/ironing board, free cribs/infant beds

Executive Suite, 1 King Bed, Non Smoking

  • 527 sq ft
  • Sleeps 4
  • 1 King Bed

Similar properties

Exterior

Sleep Inn Great Falls Airport

Pool
Hot Tub
Breakfast included
Pet friendly
4.5 out of 5, Wonderful, (526)
The price is $86
per night
$94 total
includes taxes & fees
Dec 8 - Dec 9
Sleep Inn Great Falls Airport

About this property

Crystal Inn Hotel & Suites Great Falls

Great Falls hotel with coffee shop/cafe
Along with an indoor pool, this hotel has a fitness center and a snack bar/deli. Free continental breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, a 24-hour business center, a coffee shop/cafe, and a spa tub are onsite. Housekeeping is available on request.
Crystal Inn Hotel & Suites Great Falls offers 86 accommodations with coffee/tea makers and complimentary weekday newspapers. 32-inch flat-screen televisions come with cable channels. Refrigerators and microwaves are provided. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

An indoor pool and a spa tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Crystal Inn Hotel & Suites Great Falls provides a spa tub and a fitness center. The hotel offers a coffee shop/cafe and a snack bar/deli. Guests can enjoy a complimentary breakfast each morning. Wireless Internet access is complimentary.

This hotel offers access to a 24-hour business center and a meeting room. This business-friendly hotel also offers a vending machine, coffee/tea in a common area, and complimentary newspapers in the lobby. A roundtrip airport shuttle is complimentary to guests (available on request).

Crystal Inn Hotel & Suites Great Falls has designated areas for smoking.

A complimentary continental breakfast is served on weekdays between 6:00 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:30 AM to 1:00 AM on request
  • Limited onsite parking

Food and drink

  • Free continental breakfast available 6:00 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A coffee shop/cafe
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Grocery/convenience store
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Meeting room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator (36 inch wide door)
  • Wheelchair accessible (may have limitations)

More

  • 1 building
  • 3 floors
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free weekday newspapers
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before noon
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per pet, per week
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 25 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10.0 per day
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per pet, per week
  • Service animals are exempt from fees
  • Rollaway bed fee: USD 10.0 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards, debit cards, and cash
Safety features at this property include a fire extinguisher and a first aid kit

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property

Property is also known as

Crystal Great Falls
Crystal Inn Hotel Great Falls
Crystal & Suites Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel
Crystal Inn Hotel & Suites Great Falls Great Falls
Crystal Inn Hotel & Suites Great Falls Hotel Great Falls

Crystal Inn Hotel & Suites Great Falls Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 661 out of 1004 reviews" "
Rating 8 - Good. 223 out of 1004 reviews" "
Rating 6 - Okay. 65 out of 1004 reviews" "
Rating 4 - Poor. 31 out of 1004 reviews" "
Rating 2 - Terrible. 24 out of 1004 reviews" "

9.2/10

Cleanliness

9.4/10

Staff & service

8.6/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Emily

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stop at check in we're excellent. Bed was comfortable. Very close to the airport. Would definitely stay again
Stayed 1 night in Aug 2024

8/10 Good

Aleisha

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The lady at the feont desk was sioer friendly
Stayed 1 night in Aug 2024

10/10 Excellent

Kathy

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very friendly staff
Stayed 1 night in Aug 2024

10/10 Excellent

christopher

Traveled with family
Liked: Amenities
Amazing stay Staff was fantastic, gave me choices of good restaurants. Definitely return stay Thanks Chris
Stayed 3 nights in Aug 2024

8/10 Good

Louis

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff is very welcoming, if anything is needed, they are there to accommodate. Thanks for a great stay.
Stayed 2 nights in Aug 2024

6/10 Okay

Greg

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Two dissappointments
Amazingly for a travel hotel, the breakfast was over by 9 AM. All other hotels on our trip serve breakfast until 10 so we had a few other couples showed up at 9:30 and it was all closed down. Also, we could not figure out how to turn the air conditioning on in spite of playing with the thermostat for about 15 minutes.
Stayed 1 night in Aug 2024

10/10 Excellent

Hakim, Federal Way

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Marife

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

4/10 Poor

Michelle

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Aug 2024

10/10 Excellent

EveLynn, Brighton

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Aug 2024

10/10 Excellent

Loren

Traveled with partner
Liked: Cleanliness, staff & service, amenities
Sue Babbitt Operation Manager, is always helpful & friendly! Thank you!
Stayed 1 night in Aug 2024

10/10 Excellent

Bruce

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
The breakfast was very inadequate. The eggs were sogged with water. The sausages were very bland andnot cooked very well. The staff were very good and the waffles were great so at least we had some breakfast until we went out for a proper breakfast.
Stayed 2 nights in Aug 2024

10/10 Excellent

Lorraine

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff make the review. Pleasant and informative they were very helpful. Close to amenities but far enough away to get a good nights rest.
Stayed 2 nights in Aug 2024

10/10 Excellent

Loren

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

6/10 Okay

Eric, Rapid City

Business traveler, Traveled with partner
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Stay was pretty great other than being told they normally don't allow trailers in their parking lot. It was just a small ATV trailer and I've probably stayed at a hundred hotels for as much traveling as I do for work and have never even heard of that before.
Stayed 1 night in Aug 2024

8/10 Good

Michael

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Did not know about this place. We did a last minute booking and was very happily surprised by the quality of the property and the staff. The issue we had was very quickly rectified and the stay was very enjoyable. The breakfast was very good with many options. We'll seek out these hotels again in Utah or Montana and will definitely stay here next time we're in the area.
Stayed 1 night in Aug 2024

10/10 Excellent

Matthew

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great place to stay!
Our trip was a short stay just to take our mother to the airport, however the stay was very nice and clean, I wish we had a longer stay because it was super nice and clean we will definitely stay there again.
Stayed 1 night in Aug 2024

10/10 Excellent

kerry a

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Vonna

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly staff and righy by the airport for our 7am flight.
Stayed 1 night in Aug 2024

10/10 Excellent

Timothy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was easy to get to. Denny's right next door. Breakfast had a good selection (normal for this chain). Would have liked to see a freezer as part of the in room fridge so I could keep my ice pack frozen. The shower head needed to be replaced/cleaned as it was clogged up with scale.
Stayed 1 night in Aug 2024

8/10 Good

Pervez

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Overall room is good and cleanness.
Stayed 1 night in Aug 2024

8/10 Good

Bill

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
My wife and I have stayed at Crystal Inn for years. Staff are great, the room is a little dated but still nice. The location is good and close to the highway and the airport. Unfortunately it is across from a giant truck stop so there’s a lot of noise. Also unless you want to try the world’s worst Dennys you are out of luck when it comes to dining.
Stayed 2 nights in Aug 2024

10/10 Excellent

HALEY

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It was super clean and comfortable. And the staff was amazing.
Stayed 1 night in Aug 2024