2/10 Terrible
Robert
Mar 28, 2025
Disliked: Staff & service, property conditions & facilities, room comfort
Chin on the floor with good reason.
Roberts wife here... so its wifey, not Robert. Desk clerk was an absolute butt head... Scanned our credit card despite the fact that the room was booked & paid for on-line. Absolutely refused to give us a recepit listing what charges he had made. I sarcastically asked him if he wanted me to call the Police Dept. And he laughed, saying go right ahead, they NEVER do anything!! I asked him again to please give us a receipt and he refused, saying that it was a $50 security deposit in case there was any damage done to the room BUT they always credit it back the next day. He laughs again and then says "and it usually shows up a few weeks later." He then tells me we arent registered guests so we needed to leave his lobby. WHAT?? I have never been so frustrated in my life. The audacity to refuse a receipt AND try to humiliate me by saying "I don't care who you tell, I run this motel and what I say happens." I simply went back outside and broke down in tears. Thankfully the Sherrifs department officers were wonderful. Both deputies said that the motel was at the top of their troubled businesses and they respond there frequently due to similar complaints. You KNOW it was a bad choice to have gone there when the staff sargeant says "I would sleep in my truck in the Super 8 parking lot before I would go there and deal with that shady place." Ya, ya... Another lesson learned the hard way. Its going to be a while before we go back to any of their motels.
Robert
Stayed 1 night in Mar 2025