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Mercure Thurrock Stifford Hall

3.5 star property

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Photo gallery for Mercure Thurrock Stifford Hall

Exterior
Bar (on property)
Exterior
Property amenity
Exterior

Reviews

8.2 out of 10
Very good

Popular amenities

  • Air conditioning
  • Parking available
  • 24/7 front desk
  • Room service

Explore the area

Map
High Road, North Stifford, Grays, England, RM16 5UE
  • Lakeside Shopping Centre
    ‪3 min drive‬
  • London Cruise Terminal
    ‪8 min drive‬
  • Bluewater Shopping Centre
    ‪11 min drive‬
  • London (STN-Stansted)
    ‪45 min drive‬

Room options

View all photos for Classic Room, 1 Double Bed, Accessible

Classic Room, 1 Double Bed, Accessible | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, 1 Double Bed, Accessible

  • Sleeps 2
  • 1 Double Bed

View all photos for Standard Room, 1 Double Bed

Standard Room, 1 Double Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Standard Room, 1 Double Bed

  • Sleeps 1
  • 1 Double Bed

View all photos for Privilege, Room, 1 Double Bed

Privilege, Room, 1 Double Bed | Desk, blackout drapes, iron/ironing board, free WiFi

Privilege, Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

View all photos for Classic Room, 2 Twin Beds

Classic Room, 2 Twin Beds | Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, 2 Twin Beds

  • Sleeps 2
  • 2 Twin Beds

View all photos for Classic Room, 1 Double Bed

Desk, blackout drapes, iron/ironing board, free WiFi

Classic Room, 1 Double Bed

  • Sleeps 2
  • 1 Double Bed

Similar properties

Property grounds

Best Western Thurrock Hotel

  • Free WiFi
  • Restaurant
  • Breakfast available
  • Parking available
4.0 out of 5, Very Good, (656)
$120 nightly
The price is $120 total
includes taxes & fees
Best Western Thurrock Hotel

About this property

Mercure Thurrock Stifford Hall

3.5-star Grays hotel walkable to Mardyke Valley Golf Club
Along with a restaurant, this smoke-free hotel has a bar/lounge and self parking. WiFi in public areas is free. Additionally, 24-hour room service, a business center, and dry cleaning are onsite.
Mercure Thurrock Stifford Hall offers 97 air-conditioned accommodations with bathrobes and hair dryers. Satellite television is provided.

Guests can surf the web using the complimentary wireless Internet access. Additionally, rooms include complimentary toiletries and blackout drapes/curtains. Housekeeping is offered daily and irons/ironing boards can be requested.

The recreational activities listed below are available either on site or nearby; fees may apply.
The hotel offers a restaurant. A bar/lounge is on site where guests can unwind with a drink. This 3.5-star property offers access to a business center and meeting rooms.

Public areas are equipped with complimentary wireless Internet access. This business-friendly hotel also offers a library, a terrace, and a garden. Onsite parking is available (surcharge).

Mercure Thurrock Stifford Hall is a smoke-free property.

English breakfasts are available for a surcharge between 6:30 AM and 9:30 AM on weekdays.
RBG Bar and Grill - This restaurant specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Self parking on site (GBP 3 per day)

Food and drink

  • Weekday English breakfast available 6:30 AM to 9:30 AM for a fee: GBP 10 per person
  • A bar/lounge
  • A restaurant

Restaurants on site

  • RBG Bar and Grill

Things to do

  • Library

Family friendly

  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible lounge
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • Ballroom
  • Banquet hall
  • Fireplace in lobby
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Bathrobes
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • 24-hour room service
  • Electric kettle

More

  • Air conditioning
  • Desk
  • Iron/ironing board on request

Policies

Check-in

Check-in start time: 2:00 PM; Check-in end time: anytime
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from December 25 to December 26:
  • One of the dining venues
  • Bar/Lounge
The following facilities are closed on New Year's Day:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 10.00 per person
  • Self parking fee: GBP 3 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, and window guards

Property is also known as

Park Inn Radisson Hotel Thurrock
Park Inn Radisson Thurrock
Park Inn Thurrock
Radisson Park Inn Thurrock
Radisson Thurrock
Thurrock Park Inn
Park Inn By Radisson Thurrock Hotel West Thurrock
Park Inn West Thurrock
Park Inn Radisson Thurrock Hotel
Park Inn Lakeside
Park Radisson Thurrock
Stifford Hall Hotel
Stifford Hall Thurrock
Stifford Hall
Stifford Hall Thurrock Grays
Stifford Hall Hotel Thurrock Hotel
Stifford Hall Hotel Thurrock Grays
Stifford Hall Hotel Thurrock Hotel Grays

Mercure Thurrock Stifford Hall Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 368 out of 869 reviews
Rating 8 - Good. 312 out of 869 reviews
Rating 6 - Okay. 113 out of 869 reviews
Rating 4 - Poor. 48 out of 869 reviews
Rating 2 - Terrible. 28 out of 869 reviews

8.6/10

Cleanliness

8.6/10

Staff & service

7.6/10

Amenities

8.0/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Martin

Stayed 1 night in Mar 2025

4/10 Poor

Claire

Disliked: Room comfort
The staff were friendly and helpful however could not be given a key upon arrival as machine out of order. Then when we finally checked in to our room, the TV did not work. The lady from reception tried everything to sort it but couldn’t. So we had to move rooms. Disappointed that a double bed literally means a standard double bed. Would have expected it to be 2 twins pushed together which most hotels do to give flexibility and the extra sleeping room compared to a double. Despite the lovely outside image and grounds I would say the rooms are on a par with the Premier Inn down the road except the bed is more comfortable at the Premier Inn.
Stayed 1 night in Mar 2025

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Much improved!!

Very nice after the upgrades!
Stayed 1 night in Mar 2025

10/10 Excellent

Chris

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great team!
Stayed 1 night in Mar 2025

8/10 Good

A.Deborah

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ok
Stayed 2 nights in Mar 2025

10/10 Excellent

Joe

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

8/10 Good

Callum

Stayed 1 night in Mar 2025

8/10 Good

Liam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Carla

Liked: Cleanliness, staff & service, property conditions & facilities
Extremely friendly and helpful staff throughout, lovely food at reasonable prices and you could choose either menu in the ‘bar’ or restaurant. Very clean. Would definitely return many thanks :) excellent Value for Money
Stayed 1 night in Mar 2025

10/10 Excellent

Anthony

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet, clean hotel, close to Lakeside shopping complex. Staff friendly and courteous recommend to all
Stayed 2 nights in Feb 2025

10/10 Excellent

Kieron

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel

Stayed here numerous times now as it’s close to family and very easy to get in to the center of London the staff are great and welcoming and the rooms and tidy comfortable and relaxing will stay here everytime
Stayed 4 nights in Feb 2025

8/10 Good

Philip

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Feb 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Liz

Well done!

Every member of staff is so friendly and efficient.
Stayed 1 night in Feb 2025

4/10 Poor

Michael

Disliked: Cleanliness, staff & service, property conditions & facilities

Breach of privacy.

On Arrival i was issued with room 153. I was in the room 20 minutes when another couple entered my room uding a key card issued by the reception staff. I was about to take a shower after a long journey and fortunately i had not yet undressed. The couple were part of a birthday event being held at the hotel. I immediately informed the reception desk who issued this other couple another room. When i returned to my room i found that my door key had been disabled and i had to yet again return to the desk to jave then reissue me with a key card. On my leaving i was informed by the reception desk staff that the mix up occured due to paper work being completed on error. My issue is that it was the same member of staff who Issued both sets of keys for thecsamecrpom withkn 20 minutes and even acknowledge the ertor at the time. This was a serious breach of my privacy and as such i wont be returnibg to stifford hall or recommending it to anyone. In addution the hall is in a desparate need of redecoration and cleaning. Walls looked filthy tables in dining toom with oeeling lamimate. I will go back to premier inn.
Stayed 1 night in Feb 2025

8/10 Good

Geoffrey

Stayed 2 nights in Feb 2025

8/10 Good

Parm

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice staff and perfect for our group
Stayed 1 night in Dec 2024

10/10 Excellent

anne

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
The staff went above and beyond couldn’t have been more helpful even after I left my makeup bag behind they kindly posted it back to me amazing service
Stayed 2 nights in Feb 2025

10/10 Excellent

Jane

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Alexandria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing!!

The staff was amazing, everything is onsite including a bar and restaurant. The grounds were pretty and it was pretty clean! Would stay here again in a heartbeat! It was also super close to the cruise terminal so it was an easy uber ride there.
Stayed 1 night in Feb 2025

10/10 Excellent

Jeanette

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Amazing as always. Shout out to Amanda who hands down is the hardest working member of the hospitality sector
Stayed 2 nights in Feb 2025

10/10 Excellent

Miles

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Andy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

A decent stay in a lovely old building

Always a decent place to stay. My room was recently redecorated and fitted out. Bathroom was starting to look a little tired and the sash cord on the window was missing so opening it to get some air was difficult. Overall good level of cleanliness. Staff friendly as always. Breakfast was ok - plenty of choice and decent coffee. I was a bit surprised by the £3 overnight parking fee. I would recommend Stifford Hall.
Stayed 1 night in Feb 2025

8/10 Good

Craig

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very friendly , comfortable hotel .

The front of house , bar and catering staff were all lovely , very friendly and welcoming . Our room was very comfortable , quiet and clean . The only negative experience for us was the breakfast , it was a buffet style due to the amount of guests staying and they had run out of hot food , some more was being prepared but it was a bit too late and came out in dribs and drabs so became a bitty breakfast . The quality of the food that we managed to get was very nice tho .
Stayed 1 night in Feb 2025

10/10 Excellent

Victoria

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Very nice 3 star hotel

Lovely stay from start to finish.
Stayed 1 night in Feb 2025