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Orsett Hall Hotel

4.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Orsett Hall Hotel

Indoor wedding
Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi
2 bars/lounges
Exterior
Chapel

Reviews

8.4 out of 10

Very good

Popular amenities

  • Hot Tub
  • 24/7 front desk
  • Parking available
  • Bar
  • Spa

Explore the area

Map
Prince Charles Avenue, Grays, England, RM16 3HS
  • London Cruise Terminal
    7 min drive
  • Tilbury Fort
    8 min drive
  • Lakeside Shopping Centre
    8 min drive
  • London (STN-Stansted)
    39 min drive

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Double Room

  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite

  • 646 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double

Executive Double | Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Double

  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

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Front of property

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4.1 out of 5, Very Good, (793)
The price is $94
per night
$113 total
includes taxes & fees
Jan 8 - Jan 9
Stifford Hall Hotel Thurrock

About this property

Orsett Hall Hotel

4-star Grays hotel with 2 bars/lounges
This smoke-free hotel features a full-service spa, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Orsett Hall Hotel offers 56 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a spa tub and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Orsett Hall Hotel features a spa tub and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This boutique hotel also offers a terrace, a garden, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Orsett Hall Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Garden Restaurant - This brasserie specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Sartoria Cafe - Onsite café. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 14.50 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Restaurant
  • Sartoria Cafe

Things to do

  • Full-service spa
  • Sauna
  • Spa tub
  • Steam room

Family friendly

  • In-room sofa bed
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoke-free property

Room amenities

Bedroom

  • Premium bedding
  • Sofa bed

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities or services will be unavailable from January 6 2025 to January 9 2025 (dates subject to change):
  • Spa
  • Spa/Beauty services
  • Spa tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 14.50 per person
  • Late check-out fee: GBP 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Orsett Hall Grays
Orsett Hall Hotel
Orsett Hall Hotel Grays
Orsett Hall Hotel Hotel
Orsett Hall Hotel Grays
Orsett Hall Hotel Hotel Grays

Orsett Hall Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 274 out of 529 reviews" "
Rating 8 - Good. 145 out of 529 reviews" "
Rating 6 - Okay. 61 out of 529 reviews" "
Rating 4 - Poor. 26 out of 529 reviews" "
Rating 2 - Terrible. 23 out of 529 reviews" "

9.0/10

Cleanliness

8.6/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

2/10 Terrible

Verified traveler

Business traveler
Disliked: Staff & service
No advance warning of noisy party - very unhappy.
I am a regular visitor to Orsett Hall Hotel. This is the worst experience by a mile. I was placed in an upstairs room very close to a function room. I arrived around 4pm and the car park/reception/ foyer was full of people attending a wedding. The wedding had very loud music until 23:30 that evening, followed by people being very merry until nearly 1am in the morning. I had complained around 22:30 and the duty manager came to my room to explain that there was nothing he could do, and tried to fob be off with some made up story about the noise being below the upper decibel level so was ok!?! I work as an H&S professional, so I informed him to stop making up drivel and sort the problem. The hotel phoned me and emailed me prior to my visit to ask if I was still checking in (which is their normal procedure), and at no point did anybody explain to me that a large wedding party would be going on that night. There are plenty of hotels in the area that I would have gone to. Poor by the hotel on all fronts Im afraid.
Stayed 2 nights in Sep 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Amenities
Stayed 1 night in Sep 2024

8/10 Good

Ian

Stayed 1 night in Sep 2024

10/10 Excellent

Suzanne

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice rooms good dining options
Stayed 1 night in Sep 2024

8/10 Good

Richard

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Room comfort
Disliked: Property conditions & facilities
Not the best but not the worst!
We booked 2 rooms as we were attending a family wedding nearby. Our room (12a) was dark with a small window, but the bed was comfortable. After unpacking we went out so didn’t notice the issues to come. We got back late & went to bed. It’s an old building so the windows can’t be opened which is understandable. Halfway through the night woke up very hot as the aircon had failed. The rest of the night was restless as the aircon kept failing with a fault code so the room was hot and stuffy. Also behind the headboard there was an intermittent knocking throughout the night with different levels of noise & duration. As my wife is a very light sleeper this interrupted her sleep. In the morning reported it to reception & was told it would be looked. Later we returned to the room & noticed that the noise was still there & the aircon failed with a fault code. We rang reception & the Duty Manager came & we moved rooms. The DM was very apologetic, I appreciate that things can go wrong but its how it is dealt with that counts. I was very disappointed when the DM said that it was noisy pipes & a plumber was due tomorrow & that it had been like it for a couple of weeks & there had been complaints! So they had complaints & it had been like it for a couple of weeks, & they still thought it was ok to put us in the room? That is disappointing & we should never have been put in that position. Overall it was ok, not the best but not the worst. Would I recommend / return to Orsett Hall? No
Stayed 2 nights in Aug 2024

10/10 Excellent

asad

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The Barnard suite was above and beyond my expectations
Stayed 1 night in Aug 2024

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Carmel

Liked: Cleanliness, staff & service, property conditions & facilities
Easy parking. Hotel was clean.
Stayed 1 night in Aug 2024

6/10 Okay

marcella

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities, room comfort
Weekend stay
The location is nice, lovely for weddings. Staff were friendly. Unfortunataly our room didnt meet our expectations, many cracks in the walls, some lights broken, bed wasnt too comfortable. The breakfast area is really lovely and it wasnt too bad overall. However, on Saturdays coffee cost extra money and on sunday its buffet style. This wasnt indicated prior to our stay or at the hotel. We tried food at the cafe and it was pretty good.
Stayed 2 nights in Aug 2024

8/10 Good

Lee, Wickford

Traveled with partner
Liked: Amenities
All good
Stayed 1 night in Aug 2024

4/10 Poor

craig

Business traveler
Liked: Staff & service, property conditions & facilities, room comfort
Disliked: Cleanliness
Hairs in the bath upon arrival
Stayed 1 night in Aug 2024

10/10 Excellent

RON

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
As there logo states, "Simply the Best"
Stayed 1 night in Aug 2024

10/10 Excellent

Asif, Hornchurch

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Excellent service
Stayed 2 nights in Aug 2024

10/10 Excellent

Anneka

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Elenor

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

10/10 Excellent

Andrew, Humble

Stayed 4 nights in Jul 2024

8/10 Good

GHEORGHE

Stayed 1 night in Jul 2024

10/10 Excellent

kevin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jul 2024

4/10 Poor

Essexdamp

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very disappointed took a £50 card deposit.for anything that we charged to the room, 1 week later and they still have not refunded it, Called them today and they said it should be next week, this is not a holding payment as it was taken from the account, but they tell you when they take the payment it will be refunded when u leave which isnt true
Stayed 1 night in Jul 2024

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely hotel
Lovely hotel
Stayed 2 nights in Jul 2024

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

2/10 Terrible

Keiron

Business traveler
Disliked: Staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Leah

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Another 5* stay
Lovely room, nice staff, great service and beautiful grounds…what more could you ask for!
Stayed 1 night in Jul 2024

10/10 Excellent

Glen

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
10/10 Would stay time and time again
Excellent service from start to finish, the room was amazing and the evening meal was absolutely fantastic
Stayed 1 night in Jul 2024