See all properties

Orsett Hall Hotel

4.0 star property

Choose dates to view prices

Photo gallery for Orsett Hall Hotel

Indoor wedding
Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi
Exterior
Chapel
Exterior

Reviews

8.4 out of 10
Very good

Popular amenities

  • Air conditioning
  • Hot Tub
  • Parking available
  • 24/7 front desk
  • Spa
$139
includes taxes & fees
Sep 7 - Sep 8

Explore the area

View in a map
Prince Charles Avenue, Grays, England, RM16 3HS
  • Lakeside Shopping Centre
    ‪7 min drive‬
  • London Cruise Terminal
    ‪8 min drive‬
  • Bluewater Shopping Centre
    ‪16 min drive‬
  • London (STN-Stansted)
    ‪47 min drive‬

Room options

View all photos for Superior Double Room

Superior Double Room | Premium bedding, in-room safe, iron/ironing board, free WiFi

Superior Double Room

8.8 out of 10
Excellent
(31 reviews)
  • 172 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Suite

Suite | Premium bedding, in-room safe, iron/ironing board, free WiFi

Suite

10.0 out of 10
Exceptional
(3 reviews)
  • 646 sq ft
  • Sleeps 2
  • 1 Double Bed

View all photos for Executive Double

Executive Double | Premium bedding, in-room safe, iron/ironing board, free WiFi

Executive Double

9.0 out of 10
Wonderful
(4 reviews)
  • 280 sq ft
  • Sleeps 2
  • 1 Double Bed

Similar properties

Exterior

Mercure Thurrock Stifford Hall

  • Free WiFi
  • Restaurant
  • Air conditioning
  • Breakfast available
4.1 out of 5, Very Good, 904 reviews
Mercure Thurrock Stifford Hall

About this property

Orsett Hall Hotel

4-star Grays hotel with 2 bars/lounges
This smoke-free hotel features a full-service spa, a restaurant, and 2 bars/lounges. WiFi in public areas is free. Additionally, a snack bar/deli, a sauna, and a coffee shop/cafe are onsite.
Orsett Hall Hotel offers 56 air-conditioned accommodations with safes and coffee/tea makers. Beds feature premium bedding. Guests can surf the web using the complimentary wireless Internet access. Housekeeping is offered daily and irons/ironing boards can be requested.
Recreational amenities at the hotel include a hot tub and a sauna.
Guests can pamper themselves with a trip to the onsite spa, which has 6 treatment rooms. Services include deep-tissue massages, hot stone massages, Swedish massages, and facials. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna and a steam room.

The spa is open daily. Guests under 16 years old are not allowed in the spa.

In addition to a full-service spa, Orsett Hall Hotel features a hot tub and a sauna. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. Guests can unwind with a drink at one of the hotel's 2 bars/lounges. Wireless Internet access is complimentary.

This boutique hotel also offers a terrace, a garden, and dry cleaning/laundry services. Parking is available onsite for a surcharge.

Orsett Hall Hotel is a smoke-free property.

English breakfasts are available for a surcharge on weekdays between 7:00 AM and 9:30 AM and on weekends between 8:00 AM and 10:00 AM.
Garden Restaurant - This brasserie specializes in British cuisine and serves breakfast, lunch, and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Reservations are required.
Sartoria Cafe - Onsite café. Guests can enjoy drinks at the bar. Open daily.
24-hour room service is available.

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Uncovered self parking on site (surcharge)

Food and drink

  • English breakfast available for a fee 7:00 AM to 9:30 AM on weekdays and 8:00 AM to 10:00 AM on weekends; GBP 16 per person
  • 2 bars/lounges
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • Garden Restaurant
  • Sartoria Cafe

Things to do

  • Full-service spa
  • Hot tub
  • Sauna
  • Steam room

Family friendly

  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Wedding services

Business services

  • Meeting rooms

Outdoors

  • Garden
  • Terrace

Full-service spa

  • 6 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Sauna
  • Spa open daily
  • Steam room
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Bathroom emergency pull cord
  • Elevator
  • Grab bar near toilet
  • Low-height counter and sink
  • Raised toilet seat
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 2 floors
  • Ballroom
  • Banquet hall
  • Smoking not allowed

Room amenities

Bedroom

  • Premium bedding

Bathroom

  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • TV

Food and drink

  • 24-hour room service
  • Coffee/tea maker
  • Electric kettle

More

  • Air conditioning
  • Heating
  • Iron/ironing board on request
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: midnight
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out fee: GBP 20

Special check-in instructions

Front desk staff will greet guests on arrival at the property
The credit card used to book the reservation must be presented by the cardholder at check-in along with matching photo identification, and other arrangements must be coordinated with the property prior to arrival

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Fee for English breakfast: approximately GBP 16 per person
  • Late check-out fee: GBP 20

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts major credit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher, a smoke detector, a security system, and a first aid kit

We should mention

Reservations are required for massage services and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 16 years old are not allowed in the spa

National rating

This establishment has received its official star rating from VisitEngland, the National Tourist Board for England.

Property is also known as

Orsett Hall Grays
Orsett Hall Hotel
Orsett Hall Hotel Grays
Orsett Hall Hotel Hotel
Orsett Hall Hotel Grays
Orsett Hall Hotel Hotel Grays

Orsett Hall Hotel Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 314 out of 595 reviews
Rating 8 - Good. 162 out of 595 reviews
Rating 6 - Okay. 64 out of 595 reviews
Rating 4 - Poor. 29 out of 595 reviews
Rating 2 - Terrible. 26 out of 595 reviews

9.0/10

Cleanliness

8.6/10

Staff & service

8.2/10

Amenities

8.8/10

Property conditions & facilities

8.4/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
We had a lovely 2 night stay at Orsett Hall. The grounds are lovely with an array of wild birds including green parakeets. The food was good with very generous portions. The room was clean. Bathroom was clean just had some sealant peeling off bottom of the bath. The bed was a bit too hard for me. We used the swimming pool, sauna and steam room. We were the only ones using the pool so it was fine but it isn't that big so would have felt crowded if anyone else was in there. I did notice that some of the tiles around exposed edge needed cleaning. The staff were all lovely and very polite and helpful.
Stayed 2 nights in May 2025

10/10 Excellent

Shell

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great stay and staff were wonderful
Stayed 1 night in May 2025

10/10 Excellent

Karen

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
I enjoyed my experience at the Orsett Hotel I was there for a family wedding the room was clean and a nice size. The reception staff was friendly and helpful by getting me soya milk for my tea both in my room and in the restaurant. The hotel also held luggage after checking out. My only gripe was the deposit they had to take for my room I wasn't going to get any incidentals as I didn't need any and when I asked if I could use the deposit towards a late checkout they said I can't be used for it I would consider it an incidental.
Stayed 1 night in May 2025

10/10 Excellent

Tarlochan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
It was lovely stay and beautiful all around. Will come again. Thanks
Stayed 1 night in May 2025

8/10 Good

John, Grimsby

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
I've been a regular business traveller at Orsett for the past 18 months. I think it offers very good quality and value for money, certainly when compared to the somewhat tired Premier Inn properties around Basildon that are generally more expensive. One area I've been less impressed with is the "buffet breakfast experiment" which has recently been introduced on certain days. It has a noticeable impact on the quality of the hot breakfast items, compared to the normal table services, so not a good idea in my opinion.
Stayed 3 nights in May 2025

10/10 Excellent

Graham

Stayed 1 night in May 2025

10/10 Excellent

Alan

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Lovely venue and gardens. Breakfast was a bit of a shame. They had run out of most items in the buffet and we had to wait for a table. They should also have proper hot water for drinks and not flasks. Overall it was a very pleasant stay with lovely rooms.
Stayed 1 night in May 2025

8/10 Good

David

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Hotel

Very nice comfortable room (room 57), very spacious, comfortable bed, and nicely designed bathroom. Parking was easy and convenient. Breakfast was lovely and the service was excellent. My only slight criticism was the bright green light on all night in the room which was distracting.
Stayed 2 nights in May 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Cleanliness , hotel had a lot of character . Staff were very friendly and professional .
Stayed 2 nights in Apr 2025

6/10 Okay

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
The building is grand however we were in a different building We were early we arrived at midday the room was ready but we were charged £30 early check in It was nice stay
Stayed 1 night in Apr 2025

8/10 Good

Keith

Stayed 2 nights in Apr 2025

8/10 Good

Stephen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We had a good time at this hotel but my only complain is the TV in the rooms needs upgrading to smart TVs.
Stayed 2 nights in Apr 2025

4/10 Poor

Philip

Business traveler
Liked: Cleanliness
Disliked: Amenities
Paid for an executive room, bed was terrible, AKA Hostel quality, the primary reason of staying is the bed, to sleep, double but 2 singles zipped together, but that poor was like a wall in the middle, dosed in like fabreeze, overpowering , had to sleep on a towel to dull the pillow smell. Complaint at checkout just wasn’t dealt with at all.
Stayed 1 night in Apr 2025

10/10 Excellent

Ilyas

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Lovely place
Stayed 1 night in Apr 2025

10/10 Excellent

Nicola

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Rhonda

Stayed 1 night in Mar 2025

8/10 Good

Andrew

Traveled with partner
Liked: Cleanliness, staff & service
Property looking a bit tired. Restaurant looking dated. Dinner and breakfast were very good.
Stayed 1 night in Mar 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Anniversary

The staff are kind and we really enjoyed our stay. The spa staff were great and totally a break that we needed and we will be coming again
Stayed 1 night in Mar 2025

10/10 Excellent

Adriana

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Our Anniversary

The staff are lovely and my husband and I were so comfortable celebrating our seventh Anniversary. We will be coming again and for longer.
Stayed 1 night in Mar 2025

10/10 Excellent

Richard

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Brighter

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Lovely Place

Stayed 1 night in Mar 2025

8/10 Good

Mark

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Adam

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Steven

Traveled with partner
Liked: Property conditions & facilities
A very nice hotel indeed which I would imagine because of the size of the grounds it would be even better in the summer months Great food and friendly staff Highly recommended
Stayed 1 night in Mar 2025