Tru By Hilton Gaylord, MI

2.5 star property

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your current months are November, 2024 and December, 2024.
November 2024
December 2024

Photo gallery for Tru By Hilton Gaylord, MI

Desk, laptop workspace, blackout drapes, iron/ironing board
Indoor pool
Exterior
Breakfast area
Terrace/patio

Reviews

8.8 out of 10

Excellent

Popular amenities

  • Pool
    Pool
  • Pet friendly
    Pet friendly
  • Gym
    Gym
  • 24/7 front desk
    24/7 front desk
  • Air conditioning
    Air conditioning
  • Free WiFi
    Free WiFi

Explore the area

Map
1048 WEST MAIN STREET, Gaylord, MI, 49735
  • Otsego County Historical Museum
    15 min walk
  • Bavarian Falls Park
    2 min drive
  • Call of the Wild Museum
    2 min drive
  • Gaylord, MI (GLR-Gaylord Regional)
    3 min drive

Room options

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Bathtub

  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds, Accessible, Bathtub

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Mobility & Hearing, Roll-In Shower)

  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible (Hearing)

  • Sleeps 2
  • 1 King Bed

Room, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

Room, 2 Queen Beds, Accessible (Hearing)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

About this property

Tru By Hilton Gaylord, MI

Gaylord hotel with indoor pool
An indoor pool, a 24-hour fitness center, and a snack bar/deli are available at this smoke-free hotel. Free WiFi in public areas and free self parking are also provided. Other amenities include a 24-hour business center, coffee/tea in a common area, and a microwave in a common area. Weekly housekeeping is available.
Tru By Hilton Gaylord, MI offers 92 air-conditioned accommodations with hair dryers and irons/ironing boards. 55-inch flat-screen televisions come with premium satellite channels.

Guests can surf the web using the complimentary wireless Internet access (speed: 250+ Mbps (good for 3–5 people or up to 10 devices)). Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Change of towels and change of bedsheets can be requested. Housekeeping is provided weekly.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tru By Hilton Gaylord, MI features an indoor pool and a 24-hour fitness center. The hotel offers a snack bar/deli. Business-related amenities consist of a 24-hour business center and coworking spaces.

A computer station is located on site and wired and wireless Internet access is complimentary. This business-friendly hotel also offers coffee/tea in a common area, a convenience store, and a front-desk safe. Complimentary self parking is available on site.

Tru By Hilton Gaylord, MI is a smoke-free property.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • In-room WiFi speed: 250+ Mbps (good for 3–5 people or up to 10 devices)
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Grocery/convenience store
  • Indoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Luggage storage
  • Safe at front desk
  • Shared microwave
  • Water dispenser

Guest services

  • Change of bedsheets (on request)
  • Change of towels on request
  • Housekeeping (weekly)

Business services

  • 24-hour business center
  • Computer station
  • Coworking space

Outdoors

  • Outdoor furniture

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Handrails in stairways
  • Phone accessibility kit
  • Pool hoist on site
  • Stair-free path to entrance
  • Visual fire alarm
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Built in 2021
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Hair dryer
  • Shampoo
  • Soap
  • Toilet paper
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium satellite channels

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Heating
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in time starts at 3:00 PM
Contactless check-in available

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 75 lbs per pet)
Pets cannot be left unattended
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

TRU BY Hilton Gaylord
Tru By Hilton Gaylord, MI Hotel
Tru By Hilton Gaylord, MI GAYLORD
Tru By Hilton Gaylord, MI Hotel GAYLORD

Tru By Hilton Gaylord, MI Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 200 out of 327 reviews" "
Rating 8 - Good. 72 out of 327 reviews" "
Rating 6 - Okay. 32 out of 327 reviews" "
Rating 4 - Poor. 11 out of 327 reviews" "
Rating 2 - Terrible. 12 out of 327 reviews" "

9.2/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Gaylord Hiltin
Perfect location off highway. Clean. Only downside was key. Takes too long for signal to unlock door. Key never worked for outside door in parking area.
Stayed 1 night in Aug 2024

10/10 Excellent

Wendy

Stayed 1 night in Aug 2024

2/10 Terrible

Tyler

Disliked: Cleanliness, property conditions & facilities
Very dirty.
Stayed 1 night in Jun 2024

10/10 Excellent

John

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Lynn

Traveled with family
Stayed 1 night in Aug 2024

10/10 Excellent

Dominic, Daytona Beach

Great place if you have a pet
Stayed 1 night in Aug 2024

2/10 Terrible

Jerry

Stayed 1 night in Aug 2024

10/10 Excellent

Lisa

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

8/10 Good

Roy

Traveled with family
Liked: Amenities, property conditions & facilities
Beds were terrific. Tv was great. Breakfast was adequate. No Kleenex.
Stayed 1 night in Aug 2024

10/10 Excellent

LILIANA

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place and stafe
Stayed 1 night in Aug 2024

10/10 Excellent

Shelley

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

10/10 Excellent

Alec

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Aug 2024

10/10 Excellent

Kimberly

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy, friendly check in. Nice hotel would stay here again.
Stayed 1 night in Aug 2024

10/10 Excellent

Teresa

Liked: Cleanliness, property conditions & facilities
H
Stayed 1 night in Aug 2024

10/10 Excellent

Katie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jul 2024

8/10 Good

Ben

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jul 2024

6/10 Okay

Victoria

Stayed 1 night in Jul 2024

6/10 Okay

Gary F

Liked: Property conditions & facilities
Disliked: Staff & service
Spartan accommodations. Had to wait 10 minutes for desk person to get off the phone to check in. Room he sent me to already had people in it.
Stayed 2 nights in Jul 2024

10/10 Excellent

JD

Stayed 1 night in Jul 2024

10/10 Excellent

Loree

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities
Clean and modern. Nice place to stay.
Stayed 1 night in Jul 2024

10/10 Excellent

Patricia

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kaitlin

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

10/10 Excellent

Kenda

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Ideal location for activities in the Gaylord area. Staff were friendly, rooms were clean and provided what is needed.
Stayed 1 night in Jun 2024

8/10 Good

Verified traveler

Liked: Staff & service, property conditions & facilities, room comfort
The facility was nice and new. The room was not as clean as I would have liked. The floor and the shower seemed dirty. I wasn’t sure if the room had been cleaned, but the beds were made and the towels were folded, so someone must have been in there to prepare the room. Otherwise, I wouldn’t have been sure if it had been cleaned.
Stayed 1 night in Jul 2024

10/10 Excellent

Julie

Stayed 1 night in Jul 2024