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Treetops Resort

3.0 star property

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your current months are December, 2024 and January, 2025.
December 2024
January 2025

Photo gallery for Treetops Resort

Reception
Fitness facility
Front of property
Deluxe Room, 2 Queen Beds | Iron/ironing board, rollaway beds, bed sheets
Deluxe Room, 2 Queen Beds | Iron/ironing board, rollaway beds, bed sheets

Reviews

7.8 out of 10

Good

Popular amenities

  • Bar
  • Gym
  • Spa
  • Breakfast available
  • 24/7 front desk

Explore the area

Map
3962 Wilkinson Rd, Gaylord, MI, 49735
  • Otsego Golf Club
    7 min drive
  • Otsego Memorial Hospital
    9 min drive
  • Gaylord Discovery Center
    9 min drive
  • Gaylord, MI (GLR-Gaylord Regional)
    12 min drive

Room options

Deluxe Room (Inn)

  • Sleeps 5
  • 2 Queen Beds

Standard Room (Inn)

  • Sleeps 5
  • 2 Double Beds

Room, 2 Queen Beds (Lodge)

  • Sleeps 5
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed (Lodge)

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Property grounds

Otsego Resort

Pool
Pet friendly
Parking included
Free WiFi
4.1 out of 5, Very Good, (469)
The price is $109
per night
$129 total
includes taxes & fees
Dec 11 - Dec 12
Otsego Resort

About this property

Treetops Resort

3-star Gaylord hotel with private patios
Enjoy direct access to the slopes and an outdoor pool at Treetops Resort during the winter, and return in the summer for a round at the hotel's golf course. Housekeeping is available on request.
Treetops Resort offers 195 air-conditioned accommodations with irons/ironing boards and complimentary toiletries. Rooms open to patios. Televisions come with satellite channels. Refrigerators and coffee/tea makers are provided. Housekeeping is offered on request and change of towels can be requested. Rollaway/extra beds (surcharge) are also available.
Guests can play rounds at the 18-hole golf course and enjoy other recreation facilities including a health club. 2 indoor swimming pools and 2 spa tubs are on site along with an outdoor pool. In addition to a seasonal outdoor pool, other recreational amenities include ski-in/ski-out access.

The recreational activities listed below are available either on site or nearby; fees may apply.

Treetops Spa & Salon has 1 treatment room. Services include deep-tissue massages, hot stone massages, sports massages, and facials. The spa is open daily.
During the winter, enjoy onsite recreation like snow tubing, ice skating, and snowshoeing and return when the snow melts for a round of golf at the onsite golf course. After a day on the slopes, enjoy treatments at the full-service spa, a relaxing soak in one of the 2 spa tubs, and an invigorating swim in one of the 2 indoor swimming pools. Getting to the slopes is a breeze with the hotel's complimentary ski shuttle. At the end of the day, order après-ski drinks at the hotel's bar.

The hotel offers a restaurant and a snack bar/deli. This ski hotel also offers an outdoor pool and a health club. Onsite self parking is complimentary.

Treetops Resort is a smoke-free property.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:00 AM and 9:30 AM.
Treetops Resort has a restaurant serving dinner only.

Languages

English

Property amenities

Parking and transportation

  • Area shuttle (surcharge)
  • Free ski shuttle
  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:00 AM to 9:30 AM for a fee: USD 5 to 20 per person
  • A bar/lounge
  • A restaurant
  • Snack bar/deli

Things to do

  • 18-hole golf course
  • 2 indoor pools
  • 2 spa tubs
  • Arcade/game room
  • Full-service spa
  • Golf
  • Golf carts
  • Golf clubhouse
  • Golf clubs/equipment
  • Golf lessons
  • Health club
  • Hiking/biking trails
  • Ice skating
  • Outdoor pool
  • Pro golf shop
  • Ski-in/ski-out access
  • Snow sports gear
  • Snow tubing
  • Snowshoeing
  • TV in common areas

Family friendly

  • 2 indoor pools
  • Arcade/game room
  • Fenced pool
  • In-room refrigerator
  • Laundry facilities
  • Outdoor pool
  • Rollaway/extra bed (surcharge)
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • ATM
  • Hair salon
  • Laundry facilities

Guest services

  • Change of towels on request
  • Housekeeping (on request)

Business services

  • 10 meeting rooms
  • Conference center

Outdoors

  • Firepit
  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Full-service spa

  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Spa open daily
  • Sports massages
  • Treatment room

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant

More

  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Rollaway/extra bed (surcharge)

Bathroom

  • Free toiletries
  • Towels provided

Entertainment

  • TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning
  • Iron/ironing board
  • Phone

Policies

Check-in

Check-in start time: 5 PM; Check-in end time: 11:00 PM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed seasonally each year. They will be closed from October 25 to December 9:
  • One of the dining venues
  • Golf course
  • Swimming pool
The following facilities are closed on Monday, Tuesday, Wednesday, and Thursday:
  • Bar/lounge
  • Dining venue(s)

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are available for USD 10 per day
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 21.20 per accommodation, per night
The resort fee includes:
  • Fitness center access
  • Housekeeping
  • In-room coffee
  • Internet access
  • Pool access

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5 to 20 per person
  • Rollaway bed fee: USD 10 per day

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher, a security system, and a first aid kit

We should mention

The seasonal pool will be open from May to September
Reservations are required for golf tee times, massage services, and spa treatments; reservations can be made by contacting the property prior to arrival, using the contact information on the booking confirmation

Property is also known as

Treetops Gaylord
Treetops Resort
Treetops Resort Gaylord
Treetops Hotel Gaylord
Treetops Resort Hotel
Treetops Resort Gaylord
Treetops Resort Hotel Gaylord

Treetops Resort Reviews

Reviews

7.8

Good

Rating 10 - Excellent. 106 out of 285 reviews" "
Rating 8 - Good. 79 out of 285 reviews" "
Rating 6 - Okay. 54 out of 285 reviews" "
Rating 4 - Poor. 30 out of 285 reviews" "
Rating 2 - Terrible. 16 out of 285 reviews" "

8.0/10

Cleanliness

8.2/10

Staff & service

7.8/10

Amenities

7.4/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jul 2024

10/10 Excellent

Josh

Stayed 1 night in Aug 2024

8/10 Good

William

Stayed 3 nights in Jul 2024

6/10 Okay

Christopher

Liked: Staff & service
Disliked: Cleanliness
The staff were great! The room was in very rough shape all around. Dirty, stains in the carpet, bathroom shower needed cleaning, food in the couch. Seemed like a party room. I'd try it again if traveling that way but would let them know I better have a clean room. It was ok and coffee was excellent.
Stayed 1 night in Jul 2024

6/10 Okay

Mark

Stayed 2 nights in Jul 2024

4/10 Poor

Megan

Business traveler, Traveled with partner
Disliked: Staff & service, amenities, property conditions & facilities
Property was largely spread out and confusing to navigate. Preference to stay at the main lodge over inn would have been nice to be given the option instead of finding out upon arrival. the inn is very outdated and small beds but overall clean and ok service. would not reccomend staying at the inn on the property. nothing near what the pictures are posted online.
Stayed 2 nights in Jun 2024

10/10 Excellent

Alisha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Mar 2024

8/10 Good

Ashley

Stayed 2 nights in Apr 2024

8/10 Good

Michele

Liked: Cleanliness, staff & service, room comfort
Fix the hottub
The outdoor hot tub at the main building was cold and that was our purpose of reserving the hotel.
Stayed 1 night in Apr 2024

10/10 Excellent

Samuel

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always a good time at TreeTops. Spacious, clean. Quiet, and friendly.
Stayed 1 night in Mar 2024

10/10 Excellent

Jerrianne

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Mar 2024

10/10 Excellent

Kimberlee

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a beautiful place, we will definitely be back. Cannot recommend it enough.
Stayed 3 nights in Feb 2024

6/10 Okay

Jodi

Traveled with family
Disliked: Property conditions & facilities
Loved being near enough to outdoors we could see the snow and walk to dinner. Sadly dining lacked the last night of our stay and most foods were gone. Also had incredibly noisy people I reported to security. I later found their children running up and down stairs admitting they didn’t know where their parents were. Shameful and disrespectful. Also the step down into our room was very disguised and I sprained my ankle not seeing it! Probably best to have reflective tape there if the carpet is matched so perfectly it creates an optical illusion.
Stayed 3 nights in Feb 2024

8/10 Good

Kristopher

Stayed 2 nights in Feb 2024

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities
Wet nice
Stayed 1 night in Feb 2024

8/10 Good

Caitlin

Stayed 2 nights in Feb 2024

10/10 Excellent

ken

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Dec 2023

10/10 Excellent

Tony

Stayed 1 night in Dec 2023

10/10 Excellent

Jason

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great location and friendly staff.
Stayed 1 night in Nov 2023

8/10 Good

Shelia

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2023

8/10 Good

Karen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2023

10/10 Excellent

Yukun, Princeton

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice environment.
Stayed 1 night in Oct 2023

4/10 Poor

William

Traveled with family and small children
Disliked: Cleanliness, amenities, property conditions & facilities
We stayed at the building by the tubing hill it is way out dated and in need of repairs siding falling off, lights kept turning off by them selfs , pools were not heated and in need of repairs, games didn't work. Place is a joke won't be back.
Stayed 2 nights in Oct 2023

4/10 Poor

Thomas

Disliked: Cleanliness
Stayed 1 night in Sep 2023

10/10 Excellent

Malissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Treetops
Beautiful area. The Inn was clean and comfortable. Food was a bit expensive.
Stayed 3 nights in Sep 2023