Quality Inn Gaylord

2.5 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Quality Inn Gaylord

Indoor pool
Lobby
Lobby
In-room safe, desk, laptop workspace, iron/ironing board
Exterior

Reviews

6.4 out of 10

Popular amenities

  • Pool
  • Housekeeping
  • Pet friendly
  • Gym
  • Breakfast included
  • 24/7 front desk

Explore the area

Map
137 West St, Gaylord, MI, 49735
  • Otsego County Historical Museum
    ‪8 min walk‬
  • Bavarian Falls Park
    ‪15 min walk‬
  • Call of the Wild Museum
    ‪15 min walk‬
  • Gaylord, MI (GLR-Gaylord Regional)
    ‪3 min drive‬

Room options

Standard Room, 2 Queen Beds, Non Smoking

  • 324 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Accessible, Non Smoking

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed, Non Smoking

  • 324 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Quality Inn Gaylord

Gaylord hotel with indoor pool
This hotel features an indoor pool, a fitness center, and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a business center, a meeting room, and a 24-hour front desk are onsite.
Quality Inn Gaylord offers 117 air-conditioned accommodations with safes and coffee/tea makers. Flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations and hair dryers.

This Gaylord hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.
Quality Inn Gaylord features an indoor pool and a fitness center. Public areas are equipped with complimentary wireless Internet access. This hotel offers access to a business center and a meeting room. Guests can enjoy a complimentary breakfast each morning. This business-friendly hotel also offers a vending machine, gift shops/newsstands, and a picnic area. Complimentary self parking is available on site.

Quality Inn Gaylord has designated areas for smoking.

A complimentary buffet breakfast is served each morning between 6:00 AM and 10:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking available
  • Onsite parking includes off-street options

Food and drink

  • Free buffet breakfast available daily 6:00 AM to 10:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • In-room refrigerator
  • Indoor pool

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Outdoor entertainment area
  • Outdoor furniture
  • Picnic area

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 4 accessible parking spaces
  • No elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • Banquet hall
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided

Bathroom

  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Desk
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: 4:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Renovations and closures

The following facilities are closed on Sunday, Monday, Tuesday, Wednesday, and Thursday:
  • Indoor pool

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 25 per pet, per night
Service animals are welcome, and are exempt from fees
2 total pets
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Resort fee: USD 1.50 per accommodation, per stay
The resort fee includes:
  • In-room safe

We have included all charges provided to us by the property.

Optional extras

  • Pet fee: USD 25 per pet, per night
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Safety features at this property include a fire extinguisher and a first aid kit
This property affirms that it follows the cleaning and disinfection practices of Commitment to Clean (Choice)

We should mention

This property does not have elevators
Pool access available from 7:00 AM to 11:00 PM
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Quality Gaylord
Quality Inn Gaylord
Gaylord Quality Inn
Quality Inn Gaylord Hotel
Quality Inn Gaylord Gaylord
Quality Inn Gaylord Hotel Gaylord

Quality Inn Gaylord Reviews

Reviews

6.4
Rating 10 - Excellent. 146 out of 982 reviews" "
Rating 8 - Good. 282 out of 982 reviews" "
Rating 6 - Okay. 237 out of 982 reviews" "
Rating 4 - Poor. 177 out of 982 reviews" "
Rating 2 - Terrible. 140 out of 982 reviews" "

6.6/10

Cleanliness

7.4/10

Staff & service

6.2/10

Amenities

5.8/10

Property conditions & facilities

6.0/10

Eco-friendliness

Reviews

6/10 Okay

Kristina

Disliked: Staff & service, property conditions & facilities
Trying for a peaceful getaway
While our room was fairly clean, several areas of the room were in disrepair. I don't know how they can book people in a room with these issues but they did. I also heard them say to another guest that they were full (which I understood meant no different room to switch to). The walls of our room were thin, as we could hear almost everything in the adjoining room. I am really disappointed in this stay. Also, no one came to clean at all for our 2 night stay, and I had to go retrieve clean towels and washcloths myself and bag up the soiled ones to leave outside my room door, something that housekeeping should have done. I have photos, but this website is not allowing me to upload them.
Stayed 2 nights in Oct 2024

2/10 Terrible

Nathan

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Horrible hotel
It was the worst hotel I haved stayed in. There was smoking everywhere. The whole hotel smelled like marijuana. Loud music played all night. Front desk informed me they would do nothing about the problems.
Stayed 1 night in Oct 2024

2/10 Terrible

Greg

Traveled with family
Disliked: Cleanliness, property conditions & facilities, room comfort
Not the best time
When checking in there was a guy sitting there vaping in the lobby. The tv had no remote. After 30 minutes a new tv was brought in after two attempts at synching a different one. The hot tub was not hot at all and the beds were hard. The entire hotel had a smell to it. Probably due to the vaping allowed?
Stayed 1 night in Oct 2024

4/10 Poor

Chelyan

Stayed 1 night in Sep 2024

8/10 Good

Sally

Traveled with family
Liked: Cleanliness, staff & service, amenities
Friendly staff. Hot tub was in poor condition and cold. Every thing else was fine.
Stayed 1 night in Oct 2024

8/10 Good

carl

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Liked: Staff & service, room comfort
Good vs. bad
It was a one night stay, the price was good, checkin good. Bed was very good, room was fine. But the fan in the bathroom made a terrible racket - you had to keep it on because it was part of the lighting. Also, like many hotels there were no non-slip provisions in the bathtub. the shower itself needed attention. The room seemed to be clean but the halls did not.
Stayed 1 night in Oct 2024

2/10 Terrible

richard

Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This room was a disgrace. The bathroom door was sticking and was falling apart. No hairdryer. The head board was peeling. Homes in the door and wall were patched and not painted. They are remodeling but the room we got should never be used until it is done.
Stayed 1 night in Oct 2024

8/10 Good

Arthur

Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 1 night in Oct 2024

6/10 Okay

Megan

Traveled with group
Liked: Staff & service
Disliked: Amenities
Did not feel safe. Felt the need to put something in front of the door in order to sleep as 2 women traveling alone.
Stayed 1 night in Oct 2024

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was very clean as well as bathroom. The breakfast wasn't the best I've had at a hotel. The bed was a little uncomfortable. The staff were all very nice and friendly, great customer service. Easy check l-in and check-out.
Stayed 3 nights in Sep 2024

8/10 Good

Karen

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff were friendly and helpful. Room was clean and bathroom was clean. Nice pool and hot tub. The break fast was not the best I've had at a hotel My only major complaint is the bed was a little lumpy and not the most comfortable. Again, the staff was wonderful.
Stayed 1 night in Oct 2024

4/10 Poor

Kenneth

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
After we checked in, we found out the outside entrance near our room did not lock. After asking the front desk about it, we were told that they were “doing renovations” and they had no way to lock it. I asked how long it had been like that and was told around 6 to 12 months. After a conversation with the assistant manager, I was told we could leave if we did not like it. The room was ok, except for the sewer drain cap that was loose in the closet area so whenever someone flushed the toilet down the hall, you could hear it in our room. I’m all for hotels making improvements, however none of this was stated when booking. Overall, not a great experience.
Stayed 2 nights in Sep 2024

6/10 Okay

Connie

Liked: Staff & service
Staff nice ,rooms decent
Stayed 1 night in Sep 2024

2/10 Terrible

Robert

Stayed 1 night in Sep 2024

2/10 Terrible

Arlene

Liked: Staff & service
Disliked: Amenities, property conditions & facilities
There was remodeling being done. Everything was torn up even inside the rooms. The first room we were given had a terrible odor and dressers pulled away from the wall with holes by the floorboards where you could see insulation in there. The odor smelled like dead rodents. We were given another room which was slightly better but not acceptable. The only reason we stayed was because we had traveled 10 hours that day and we had a reservation that was not able to cancel. The gentleman working the desk was very nice and tried to find a better room for us.
Stayed 1 night in Aug 2024

2/10 Terrible

Katrina

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was renovated which I can deal with but the dirty shower, dirt on the floor, bugs by the toilet and broken fan and toilet seat were too much. Also the party right outside our room at 3 AM was annoying. The party or whatever that was woke most of the occupants of the hotel. I plan to reach out to the manager at a later date and will never use this hotel again.
Stayed 2 nights in Sep 2024

10/10 Excellent

Wanita

Stayed 1 night in Sep 2024

4/10 Poor

Chelyan

Traveled with family
Disliked: Cleanliness, property conditions & facilities
There were no locks on the outside doors to the hall on the main floor. Our bathroom door was broken. The bathroom was extremely small and cramped. The overall cleanliness of the room, building, and area around the building was lacking.
Stayed 2 nights in Sep 2024

6/10 Okay

STEVEN

Stayed 1 night in Sep 2024

8/10 Good

Heidi

Traveled with family and small children, Traveled with family
Disliked: Amenities, property conditions & facilities
The first room we had the bed fell apart when we sat on it. The pool had algae growing on the walls. There was load music playing all night next to our room and dogs barking. Won't ever stay here again
Stayed 1 night in Sep 2024

10/10 Excellent

Marsha

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Nicholas

Stayed 1 night in Aug 2024

8/10 Good

Doug

Liked: Cleanliness, staff & service, amenities
Great value for the price! ...but comes with the unavoidable inconveniences of updates and renovations taking place currently. Still recommended
Stayed 1 night in Sep 2024

2/10 Terrible

Veronika

Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024