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Holiday Inn Express & Suites Gaylord by IHG

2.5 star property

Choose dates to view prices

Photo gallery for Holiday Inn Express & Suites Gaylord by IHG

Free buffet breakfast
Property amenity
Indoor pool, sun loungers
1 bedroom, Tempur-Pedic beds, desk, laptop workspace
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Pool
  • Laundry
  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
525 Dickerson Road, Gaylord, MI, 49735
  • Call of the Wild Museum
    ‪1 min drive‬
  • Bavarian Falls Park
    ‪1 min drive‬
  • Gaylord Discovery Center
    ‪1 min drive‬

Room options

View all photos for Suite, 1 King Bed with Sofa bed

1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Suite, 1 King Bed with Sofa bed

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 King Bed, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible

8.0 out of 10
Very good
(2 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible

1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible

9.6 out of 10
Exceptional
(5 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible Bathtub (Accessible Tub)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds

1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Suite, 2 Queen Beds

10.0 out of 10
Exceptional
(1 review)
  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

Standard Room, 1 King Bed with Sofa bed, Accessible

  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 2 Queen Beds, Accessible

1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible

10.0 out of 10
Exceptional
(1 review)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Suite, 2 Queen Beds, Roll-in Shower (Roll-In Shower)

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed, Accessible Bathtub (Communications)

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 1 King Bed, Accessible Bathtub (Communications)

8.0 out of 10
Very good
(1 review)
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds

9.2 out of 10
Wonderful
(12 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed with Sofa bed

Combined shower/tub, free toiletries, hair dryer, towels

Standard Room, 1 King Bed with Sofa bed

10.0 out of 10
Exceptional
(2 reviews)
  • 200 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Suite, 2 Queen Beds, Accessible

Combined shower/tub, free toiletries, hair dryer, towels

Suite, 2 Queen Beds, Accessible

  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, 1 King Bed

1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Suite, 1 King Bed

7.6 out of 10
Good
(5 reviews)
  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed, Accessible Bathtub (Accessible Tub)

  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 2 Queen Beds, Roll-in Shower (Communications)

10.0 out of 10
Exceptional
(2 reviews)
  • 200 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Standard Room

10.0 out of 10
Exceptional
(1 review)
  • 200 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed

1 bedroom, Tempur-Pedic beds, desk, laptop workspace

Standard Room, 1 King Bed

9.4 out of 10
Exceptional
(22 reviews)
  • 200 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

Exterior

Comfort Inn & Suites Gaylord

  • Pool
  • Hot Tub
  • Breakfast included
  • Pet friendly
4.8 out of 5, Exceptional, (582)
$244 nightly
The price is $244 total
includes taxes & fees
Comfort Inn & Suites Gaylord

About this property

Holiday Inn Express & Suites Gaylord by IHG

Gaylord hotel with indoor pool
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and coffee/tea in a common area. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include a business center, laundry facilities, and a 24-hour front desk.
Holiday Inn Express & Suites Gaylord by IHG offers 92 accommodations with DVD players and coffee/tea makers. Beds feature Tempur-Pedic mattresses. 32-inch flat-screen televisions come with premium cable channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Holiday Inn Express & Suites Gaylord by IHG features an indoor pool and a 24-hour fitness center. Public areas are equipped with complimentary wireless Internet access. Business-related amenities consist of a business center and meeting rooms. A complimentary breakfast is offered. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Holiday Inn Express & Suites Gaylord by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • 24-hour gym
  • Indoor pool

Family friendly

  • DVD player
  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage

Guest services

  • Housekeeping (daily)

Business services

  • Business center
  • Meeting rooms

Outdoors

  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel

More

  • 3 floors
  • Banquet hall
  • Built in 2018
  • Smoking not allowed
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Tempur-Pedic mattress

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 32-inch flat-screen TV with premium cable channels
  • DVD player

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed

Children and extra beds

Children are welcome
Children up to the age of 18 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Gaylord Hotel
Holiday Inn Express Gaylord
Holiday Inn Express Suites Gaylord
Holiday Inn Express Suites Gaylord by IHG
Holiday Inn Express Suites Gaylord an IHG Hotel
Holiday Inn Express & Suites Gaylord by IHG Hotel
Holiday Inn Express & Suites Gaylord by IHG Gaylord
Holiday Inn Express & Suites Gaylord by IHG Hotel Gaylord

Holiday Inn Express & Suites Gaylord by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 323 out of 488 reviews
Rating 8 - Good. 90 out of 488 reviews
Rating 6 - Okay. 27 out of 488 reviews
Rating 4 - Poor. 21 out of 488 reviews
Rating 2 - Terrible. 27 out of 488 reviews

9.2/10

Cleanliness

9.0/10

Staff & service

8.8/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

david

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities
the hotel was very clean. the room is 0verpriced because the town is flood with workers repairing infrastructure after the ice storm. nice hotel. its worth 130 per night
Stayed 1 night in Apr 2025

10/10 Excellent

Debra

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 3 nights in Apr 2025

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Martin

Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Upon arrival- I was given keys to my room and when I went up to the room on the third floor someone was already checked into the room. I had two young children with me and the situation was embarrassing for us and the person in the room. To have staff miss that someone was already in the room they gave me was very odd and frustrating, We then had to haul all of our belongings back downstairs to get into a different room. It was later evening when we checked and we just wanted to get settled down for the night.
Stayed 1 night in Mar 2025

10/10 Excellent

Lorrie, Kalamazoo

Stayed 1 night in Mar 2025

10/10 Excellent

Elizabeth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Amazing Management!!!

We stayed for what we thought was going to be one night due to bad road conditions but ended up staying the whole weekend! Crystal, the manager, was absolutely fantastic! They struggled with housekeeping staff and Crystal and the rest of the employees went above and beyond to clean the rooms themselves to accommodate the larger than anticipated number of guests staying that weekend. Due to understaffing of the housekeeping staff we had a very long wait to check in. However, Crystal the manager handled everything with such professionalism and really went above and beyond by comping us our stay and upgrading us to a king suite. She took a bad situation of understaffing and made it more than right by extending a free night’s stay to all of us that were waiting to check in. Now that’s fantastic management skills! The hotel was super clean and the room was great! We stayed in a king suite with a jacuzzi tub and it was fantastic! Huge room with large bathroom, living room area and separate room with a bed. It was just what we needed to be able to relax and reconnect. The staff here really stepped up and had all hands on deck helping out from cleaning rooms, serving breakfast, managing the front desk, and clearing the heavy snow. You could tell that Crystal’s management and leadership was top notch! Breakfast was excellent as always! They even had a nice little assortment of treats and goodies to put on your pancakes. I’m sure the kids loved it! We will stay again!
Stayed 1 night in Feb 2025

10/10 Excellent

Krystal

Liked: Cleanliness, staff & service, property conditions & facilities
Very nice property. Understaffed but very helpful and friendly people
Stayed 1 night in Feb 2025

4/10 Poor

Nickolas

Disliked: Property conditions & facilities
Stayed 1 night in Mar 2025

6/10 Okay

Patrick

Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Walk in shower, floor walls, slippery. Almost fell, safety hazard. Water pressure of shower poor.
Stayed 1 night in Mar 2025

8/10 Good

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Short weekend visit to go skiing at Tree Tops

The small couch in room cushions had some noticeable spots Indoor pool just did not look clean so we didn't go in, was looking forward to getting into a pool
Stayed 1 night in Feb 2025

6/10 Okay

Tiffany

Stayed 1 night in Feb 2025

10/10 Excellent

Sara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was super friendly, hotel clean and new. Beds and pillows amazingly comfortable (and I am super picky). Water pressure doesn't knock your socks off, but manageable. Beyond my expectations for a HI Express! Nice work.
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Highly recommend!

Highly recommend this hotel if you are staying in the area. Spent the weekend skiing at Boyne and this was the perfect place to stay a short distance from there! Very clean and seems to be newly renovated. Breakfast was good and the staff were very friendly. I would stay here again.
Stayed 2 nights in Feb 2025

6/10 Okay

Eric

Traveled with group
Liked: Staff & service
Very friendly staff. Great place to stay for the price. Only issue was the room smelled a little moldy. Overall I would go back for another stay.
Stayed 1 night in Feb 2025

8/10 Good

Aimie

Stayed 3 nights in Jan 2025

10/10 Excellent

Brian

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

10/10 Excellent

Manuela

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room / close to town
Stayed 1 night in Dec 2024

10/10 Excellent

Easter

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

2/10 Terrible

Tyler

OVERBOOKED ME

My reservation never went through and I showed up to no room. Awful experience due to my reservation never even being made even though I had a confirmation and confirmation/itinerary number.
Stayed 3 nights in Jan 2025

10/10 Excellent

Thomas

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Staff was friendly and the room was very nice for the price.
Stayed 1 night in Jan 2025

10/10 Excellent

Conrad

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Great Staff good breakfast
Stayed 1 night in Jan 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Property conditions & facilities

No more blow dryers in rooms

This stay was my least favorite. For a Holiday Inn I expected a coffee pot in my room, a bed with clean sheets, not just remade from the previous guest, and a blow dryer. There was also no mini fridge or microwave. I also expected housekeeping to have been completed by check in, but they were still there cleaning past 6pm and not being quiet about it. For a Holiday Inn I'm extremely disappointed.
Stayed 1 night in Jan 2025

10/10 Excellent

Jenna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Jan 2025

10/10 Excellent

Leah

Liked: Cleanliness, staff & service
Very friendly Staff
Stayed 1 night in Dec 2024