Holiday Inn Express Hotel & Suites Grants - Milan by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Grants - Milan by IHG

Exterior
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Restaurant
Fitness facility
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Pool
  • Gym
  • Breakfast included
  • Laundry
  • 24/7 front desk

Explore the area

Map
1512 E Santa Fe Ave, Grants, NM, 87020
  • Northwest New Mexico Visitor Center
    ‪18 min walk‬
  • Truman Park
    ‪4 min drive‬
  • Grants Chamber of Commerce and Mining Museum
    ‪4 min drive‬

Room options

Standard Room, 1 King Bed (Low Floor)

7.8 out of 10
Good
(7 reviews)
  • Sleeps 2
  • 1 King Bed

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Communications, Access Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

8.8 out of 10
Excellent
(13 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

Suite, 1 King Bed (Additional Living Area)

8.4 out of 10
Very good
(5 reviews)
  • Sleeps 4
  • 1 King Bed

Suite, 2 Queen Beds (Additional Living Area)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds

Suite, Multiple Beds (Additional Living Area)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Standard Room, 1 King Bed

8.4 out of 10
Very good
(14 reviews)
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

Standard Room

  • Sleeps 2
  • 1 Twin Bed

Similar properties

About this property

Holiday Inn Express Hotel & Suites Grants - Milan by IHG

Grants hotel with in-room kitchenettes
Along with an indoor pool, this smoke-free hotel has a fitness center and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites Grants - Milan by IHG offers 76 air-conditioned accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with cable channels. Kitchenettes offer refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Holiday Inn Express Hotel & Suites Grants - Milan by IHG provides a hot tub and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. A complimentary breakfast is offered. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Grants - Milan by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • Spa tub

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Renovations and closures

The property will be renovating from February 14 2025 to June 30 2025 (completion date subject to change). The following areas are affected:
  • Select guestrooms
Renovation work will only be conducted during business hours on weekdays. Every effort will be made to minimize noise and disturbance.

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express GRANTS MILAN
Holiday Inn Express Hotel GRANTS MILAN
Holiday Inn Express Hotel And Suites Grants-Milan
Holiday Inn Express Hotel Milan
Holiday Inn Express Hotel Grants Milan
Holiday Inn Express Grants Milan
Hotel Holiday Inn Express Hotel & Suites Grants - Milan Grants
Grants Holiday Inn Express Hotel & Suites Grants - Milan Hotel
Hotel Holiday Inn Express Hotel & Suites Grants - Milan
Holiday Inn Express Hotel & Suites Grants - Milan Grants
Holiday Inn Express Hotel Suites Grants Milan
Holiday Inn Express Hotel Milan
Holiday Inn Express Milan
Holiday Express Grants Milan

Holiday Inn Express Hotel & Suites Grants - Milan by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 281 out of 674 reviews
Rating 8 - Good. 199 out of 674 reviews
Rating 6 - Okay. 92 out of 674 reviews
Rating 4 - Poor. 55 out of 674 reviews
Rating 2 - Terrible. 47 out of 674 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

10/10 Excellent

Heather

Traveled with partner
Liked: Amenities
Clean, breakfast was good. Staff very friendly.
Stayed 1 night in Nov 2024

10/10 Excellent

Rebecca

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
My room was very nice and clean. They are doing remodeling right now.
Stayed 1 night in Nov 2024

10/10 Excellent

Rogelio

Stayed 1 night in Oct 2024

6/10 Okay

Patrick

Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Needs updated
Stayed 1 night in Nov 2024

10/10 Excellent

Ginna

Stayed 1 night in Oct 2024

8/10 Good

Todd

Liked: Staff & service
Stayed 1 night in Oct 2024

10/10 Excellent

billy

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Guy at front desk was super nice and helpful.
Stayed 1 night in Oct 2024

6/10 Okay

Herman

Stayed 1 night in Oct 2024

2/10 Terrible

Eric

Disliked: Cleanliness, property conditions & facilities, room comfort
Smelled like poop
The towels smelled like feces. The toilet was not cleaned. The bathroom reeked of poop smell. Horrible...
Stayed 1 night in Oct 2024

10/10 Excellent

Timothy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent
Stayed 1 night in Oct 2024

6/10 Okay

Ireland

Liked: Staff & service
Disliked: Cleanliness
Stayed 1 night in Oct 2024

8/10 Good

Thomas

Stayed 1 night in Oct 2024

8/10 Good

Cheryl

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Aug 2024

8/10 Good

Kenneth

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Oct 2024

8/10 Good

Jan

Stayed 1 night in Oct 2024

10/10 Excellent

Thomas P

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Adela

Traveled with family and small children, Traveled with family
Disliked: Staff & service, amenities, property conditions & facilities
The room and bathroom were very dated and in desperate need of an upgrade. Construction and noise in the hallways continue a year later. The pull out sofa bed was brown and super gross. Looked like it was not opened in forever. We had to switch it with another one from a different room. We had carry it ourselves. No sheets, pillows or comforter were provided for that bed. We had to ask for extra towels too and had to go get them ourselves. Way too pricey for the poor conditions and service provided. We will not return here.
Stayed 3 nights in Oct 2024

8/10 Good

Ralph Stanley

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel is under minor renovation to upgrade and update rooms.
Stayed 1 night in Oct 2024

10/10 Excellent

Dan

Stayed 1 night in Sep 2024

8/10 Good

melissa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Joseph

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

George

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Sep 2024

10/10 Excellent

Sequoya, Rineyville

Stayed 3 nights in Aug 2024

8/10 Good

Beatrice

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Aug 2024

10/10 Excellent

Vicente, Torrance

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Easy check in. Refrigerator in room was off. You have to turn it on for it to work. Another minor issue, the DTV remote was not working properly.
Stayed 1 night in Aug 2024