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Holiday Inn Express Hotel & Suites Grants - Milan by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Hotel & Suites Grants - Milan by IHG

Exterior
Meeting facility
Property amenity
Hypo-allergenic bedding, in-room safe, desk, laptop workspace
Indoor pool

Reviews

8.0 out of 10
Very good

Popular amenities

  • Hot Tub
  • Kitchen
  • Pool
  • Gym
  • Laundry
$167
includes taxes & fees
Sep 12 - Sep 13

Explore the area

View in a map
1512 E Santa Fe Ave, Grants, NM, 87020
  • Northwest New Mexico Visitor Center
    ‪1 min drive‬
  • New Mexico State University Grants
    ‪7 min drive‬
  • New Mexico State University-Grants Library
    ‪7 min drive‬

Room options

View all photos for Standard Room, 1 King Bed (Low Floor)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed (Low Floor)

7.8 out of 10
Good
(8 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds, Accessible (Mobility, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Access Tub)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Communications, Access Tub)

9.4 out of 10
Exceptional
(3 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds

8.6 out of 10
Excellent
(14 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed, Accessible (Mobility, Roll-In Shower)

10.0 out of 10
Exceptional
(1 review)
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, 1 King Bed (Additional Living Area)

Suite, 1 King Bed (Additional Living Area) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 1 King Bed (Additional Living Area)

8.8 out of 10
Excellent
(6 reviews)
  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 2 Queen Beds (Additional Living Area)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, 2 Queen Beds (Additional Living Area)

8.0 out of 10
Very good
(3 reviews)
  • Sleeps 6
  • 2 Queen Beds

View all photos for Suite, Multiple Beds (Additional Living Area)

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Suite, Multiple Beds (Additional Living Area)

7.0 out of 10
Good
(2 reviews)
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed

Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 1 King Bed

8.8 out of 10
Excellent
(19 reviews)
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower) | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room, 2 Queen Beds, Accessible (Mobility, Roll-In Shower)

9.0 out of 10
Wonderful
(4 reviews)
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room

Standard Room | Hypo-allergenic bedding, in-room safe, desk, laptop workspace

Standard Room

  • Sleeps 2
  • 1 Twin Bed

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About this property

Holiday Inn Express Hotel & Suites Grants - Milan by IHG

Grants hotel with in-room kitchenettes
Along with an indoor pool, this smoke-free hotel has a fitness center and a hot tub. Free buffet breakfast, free WiFi in public areas, and free self parking are also provided. Other amenities include coffee/tea in a common area, dry cleaning, and laundry facilities.
Holiday Inn Express Hotel & Suites Grants - Milan by IHG offers 76 air-conditioned accommodations with safes and coffee/tea makers. 55-inch flat-screen televisions come with cable channels. Kitchenettes offer refrigerators and microwaves. Bathrooms include shower/tub combinations with hydromassage showerheads, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and desk chairs, as well as phones; free local calls are provided (restrictions may apply). Housekeeping is offered daily and hypo-allergenic bedding can be requested.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.
In addition to an indoor pool, Holiday Inn Express Hotel & Suites Grants - Milan by IHG provides a hot tub and a fitness center. Public areas are equipped with complimentary wired and wireless Internet access. A complimentary breakfast is offered. This business-friendly hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and laundry facilities. Complimentary self parking is available on site.

Holiday Inn Express Hotel & Suites Grants - Milan by IHG is a smoke-free property.

Guests are offered a complimentary buffet breakfast.

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free buffet breakfast
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room kitchenette
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Handrails in stairways
  • Visual alarms in hallways
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible registration desk

More

  • 3 floors
  • Smoking not allowed

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding

Bathroom

  • Hair dryer
  • Hydromassage showerhead
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with cable channels

Food and drink

  • Coffee/tea maker
  • Kitchenette
  • Microwave
  • Refrigerator

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Desk chair
  • Free local calls
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express GRANTS MILAN
Holiday Inn Express Hotel GRANTS MILAN
Holiday Inn Express Hotel And Suites Grants-Milan
Holiday Inn Express Hotel Milan
Holiday Inn Express Hotel Grants Milan
Holiday Inn Express Grants Milan
Hotel Holiday Inn Express Hotel & Suites Grants - Milan Grants
Grants Holiday Inn Express Hotel & Suites Grants - Milan Hotel
Hotel Holiday Inn Express Hotel & Suites Grants - Milan
Holiday Inn Express Hotel & Suites Grants - Milan Grants
Holiday Inn Express Hotel Suites Grants Milan
Holiday Inn Express Hotel Milan
Holiday Inn Express Milan
Holiday Express Grants Milan

Holiday Inn Express Hotel & Suites Grants - Milan by IHG Reviews

Reviews

8.0

Very Good

Rating 10 - Excellent. 309 out of 737 reviews
Rating 8 - Good. 211 out of 737 reviews
Rating 6 - Okay. 108 out of 737 reviews
Rating 4 - Poor. 59 out of 737 reviews
Rating 2 - Terrible. 50 out of 737 reviews

8.2/10

Cleanliness

8.4/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.8/10

Eco-friendliness

Reviews

8/10 Good

Carlos

Stayed 1 night in Jun 2025

6/10 Okay

Danny Silva

Traveled with family and small children
Really noisy
Stayed 2 nights in May 2025

10/10 Excellent

John

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Good breakfast and staff was friendly
Stayed 1 night in Jun 2025

6/10 Okay

Becky

Traveled with family
It was okay. TV didn't work. First room was dirty and after complaining to 3 different people they finally upgraded us to a different room.
Stayed 2 nights in May 2025

2/10 Terrible

Carlos, Tempe

Disliked: Cleanliness, staff & service, property conditions & facilities
This property is horrible. Not as advertised, so beware. Elevator had exposed wires hanging out. The 3rd floor hallway walls and carpert were stained. The bed was uncomfortable. There was a very small old mounted tv. The shower water was not hot. You can hear everything outside. The breakfest was horrendous. They must put out leftovers because the foot looked and tasted old. Just an horrible experience.
Stayed 1 night in May 2025

4/10 Poor

Rachel

Traveled with family
Disliked: Cleanliness
Our room was thankful renovated so we slept comfortably and it was quiet. In the morning there was a very strong chemical or gas like smell in the breakfast area so it was hard to even eat. The eggs white omelettes were overcooked, the tables were so wobbly our drinks almosts spilled everywhere, and the coffee
Stayed 1 night in May 2025

10/10 Excellent

Sean

Stayed 1 night in May 2025

4/10 Poor

Thomas

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Lots of hair in the shower! Breakfast was good. Very helpful staff.
Stayed 1 night in May 2025

8/10 Good

Jason

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

6/10 Okay

Jacob

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Not worth the money

First off the staff was very friendly and inviting. They have great amenities like a pool and breakfast and they are currently remodeling so i cant fault them for making the hotel look better...but..it took forever to get hot water to our shower, like actually 20 minutes and after 9:30 it sounded like someone was running a marathon above us (we were on the 2nd floor) this person was moving furniture and dropping things and we heard every single step. So sure is was a great room and it had all the bells and whistles of a modern hotel..but for the price i would rather it be run down and quiet than updated and noisy. But thats just me.
Stayed 1 night in May 2025

10/10 Excellent

Ryan

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

10/10 Excellent

Santiago

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
friendly staff! the place is undergoing construction upgrades, so a little dust is expected.
Stayed 1 night in May 2025

6/10 Okay

Wendy

Traveled with family
Liked: Staff & service, room comfort

Not so clean

Dirty. I won’t go back
Stayed 1 night in May 2025

6/10 Okay

Gabriel, Denver

Liked: Staff & service
Room was clean.
Stayed 1 night in Apr 2025

4/10 Poor

Craig

Disliked: Cleanliness, room comfort

Too Many Negative Variables

20 rooms are very loud, coffee was cold at breakfast, shower was not warm and we get bathroom floor extremely wet, parking lot road noise extremely loud and hard to sleep and night
Stayed 1 night in May 2025

6/10 Okay

Enrique

Liked: Staff & service
Stayed 2 nights in Apr 2025

8/10 Good

vinton

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Apr 2025

8/10 Good

Monica

Liked: Cleanliness, staff & service
Stayed 1 night in Apr 2025

10/10 Excellent

Eberto

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Harry

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
They had recently remodeled our room and it was very nice. The only problem we had was the shower door would not stay shut. It just needs to be readjusted. They had a good selection of items for breakfast. It is a very nice motel.
Stayed 1 night in Apr 2025

2/10 Terrible

Verified traveler

Business traveler
Disliked: Cleanliness, room comfort

Avoid if you have pet allergies

We arrived late and the hotel was booked up. Our third floor room smelled like urine in one area. I assumed from a pet as the hotel allows pets. The couch/sofa had short white hairs all over it. We placed a sheet over the couch. There was mold in the bathroom growing. Couldn’t switch rooms due to full capacity. This was a suite.
Stayed 1 night in Apr 2025

6/10 Okay

greg

Traveled with partner
Liked: Staff & service
Disliked: Amenities
Having morning breakfast and beautiful sunrise with all the windows to look out , but the window were filthy …. Thumbs down for the experience
Stayed 1 night in Apr 2025

6/10 Okay

Verified traveler

Liked: Cleanliness, staff & service, room comfort
Stayed 1 night in Apr 2025

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very nice room. The hotel is being renovated so some of it is a bit messy, but that’s to be expected during construction. But the room was perfect!
Stayed 1 night in Apr 2025

10/10 Excellent

jamie

Traveled with group
Liked: Cleanliness, staff & service, room comfort

Ehhh

Breakfast not great. Omelets were luke warm, coffee tasted bad, and the creamer bottles were either empty or pumps didn’t work. The room itself was awesome!
Stayed 1 night in Mar 2025