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Tru by Hilton Grand Rapids Airport

2.5 star property

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Photo gallery for Tru by Hilton Grand Rapids Airport

Enjoy a convenient food service area with a central counter, refrigerated display case, and small oven for cooking and warming food.
Relax in the stylish lobby with a comfortable sofa and armchairs, a reception desk, and unique pendant lights.
Welcome to our reception area, featuring a curved counter and unique ceiling design, comfortable seating, and a view of the outdoors through large windows.
Relax in style with comfortable seating and shade under the patio's large umbrellas.
Two spacious beds with wooden headboards and bedside tables flank a desk and large window.

Popular amenities

  • Gym
  • Housekeeping
  • Pet friendly
  • 24/7 front desk

Explore the area

Map
4570 28th Street SE, Grand Rapids, MI, 49512
  • Woodland Mall
    ‪3 min drive‬
  • MSA Fieldhouse
    ‪3 min drive‬
  • Calvin College
    ‪3 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪5 min drive‬

Room options

View all photos for Room, 2 Queen Beds

Room, 2 Queen Beds | Cribs/infant beds, free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds

9.2 out of 10
Wonderful
(19 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower) | Cribs/infant beds, free WiFi, bed sheets, wheelchair access

Room, 2 Queen Beds, Accessible (Hearing, Roll-in Shower)

10.0 out of 10
Exceptional
(2 reviews)
  • 300 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 1 King Bed

Room, 1 King Bed | Cribs/infant beds, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed

9.0 out of 10
Wonderful
(36 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower) | Cribs/infant beds, free WiFi, bed sheets, wheelchair access

Room, 1 King Bed, Accessible (Hearing, Roll-in Shower)

9.0 out of 10
Wonderful
(2 reviews)
  • 300 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

Similar properties

Relax in our spacious lobby, featuring a comfortable sofa, armchairs, and a fireplace.

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (1850)
$101 nightly
The price was $119
The price is $101 total
includes taxes & fees
Sonesta Hotel Grand Rapids Airport

About this property

Tru by Hilton Grand Rapids Airport

Hotel in Kentwood
An indoor pool, a fitness center, and a snack bar/deli are available at this hotel. Free on-the-go breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, coffee/tea in a common area, a business center, and a 24-hour front desk are onsite.
Tru by Hilton Grand Rapids Airport offers 98 accommodations with coffee/tea makers and designer toiletries. Flat-screen televisions are featured in guestrooms.

Bathrooms include showers. Guests can surf the web using the complimentary wired and wireless Internet access. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Tru by Hilton Grand Rapids Airport features an indoor pool and a fitness center. The hotel offers a snack bar/deli. A complimentary breakfast is offered each morning. Public areas are equipped with complimentary wireless Internet access.

This hotel offers access to a business center. This Grand Rapids hotel also offers coffee/tea in a common area, complimentary newspapers in the lobby, and a front-desk safe. Complimentary self parking is available on site.

Tru by Hilton Grand Rapids Airport has designated areas for smoking.

A complimentary on-the-go breakfast is served each morning between 6:00 AM and 9:00 AM.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available daily 6:00 AM to 9:00 AM
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Billiards/pool table
  • Gym
  • Indoor pool
  • Playground

Family friendly

  • Crib (surcharge)
  • In-room refrigerator
  • Indoor pool
  • Playground
  • Snack bar/deli
  • Supervised activities for children (surcharge)

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Luggage storage
  • Safe at front desk

Guest services

  • Housekeeping (daily)

Business services

  • Business center

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessibility
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 4 floors
  • Designated smoking areas (fines apply)

Room amenities

Bedroom

  • Bedsheets provided
  • Crib (surcharge)

Bathroom

  • Designer toiletries
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 55-inch flat-screen TV with premium channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Free local calls
  • Heating (climate-controlled)

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees
  • Cribs (infant beds) are available for an additional fee

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash

We should mention

This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Tru Hilton Grand Rapids Airport Hotel
Tru Hilton Hotel
Tru Hilton Grand Rapids Airport
Tru Hilton
Tru By Hilton Rapids Rapids
Tru by Hilton Grand Rapids Airport Hotel
Tru by Hilton Grand Rapids Airport Grand Rapids
Tru by Hilton Grand Rapids Airport Hotel Grand Rapids

Tru by Hilton Grand Rapids Airport Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 394 out of 690 reviews
Rating 8 - Good. 164 out of 690 reviews
Rating 6 - Okay. 67 out of 690 reviews
Rating 4 - Poor. 33 out of 690 reviews
Rating 2 - Terrible. 32 out of 690 reviews

9.2/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

9.0/10

Property conditions & facilities

9.0/10

Eco-friendliness

Reviews

10/10 Excellent

Chris

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great Value and Location

Easy checkin. Clean and comfortable. Will definitely stay again.
Stayed 2 nights in Apr 2025

10/10 Excellent

Reid

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

8/10 Good

Nancy

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Apr 2025

10/10 Excellent

Mark

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Bed was hard and very uncomfortable. Woke up 3 times during the night with a backache. Got up before alarm went off.
Stayed 1 night in Apr 2025

10/10 Excellent

Krystle

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed for one night. The hotel was clean and reasonably priced.
Stayed 1 night in Apr 2025

10/10 Excellent

Mary, Lancaster

Stayed 1 night in Apr 2025

10/10 Excellent

Lulzime

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Apr 2025

10/10 Excellent

DEBORAH

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
JADE is absolutely Wonderful!! She will take care of everything she can for you.
Stayed 2 nights in Mar 2025

10/10 Excellent

Keith, Yuma

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great clean maintained property that mdd us feel Confortable in the atmosphere
Stayed 4 nights in Apr 2025

10/10 Excellent

Sandra

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
What a great stay! Staff, especially Jada, was so kind and helpful!! Will definitely stay again when in the area 😊
Stayed 1 night in Mar 2025

10/10 Excellent

Bri

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Staff was very helpful
Stayed 1 night in Mar 2025

10/10 Excellent

Rathena

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in Mar 2025

10/10 Excellent

Tony

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

8/10 Good

Mackenon

Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Nice fun property The kids are loving the pool table and the swimming pool.
Stayed 1 night in Feb 2025

10/10 Excellent

Amber

Stayed 5 nights in Feb 2025

10/10 Excellent

Alexa

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

10/10 Excellent

Edwin

Liked: Cleanliness, amenities, property conditions & facilities
Great staff, location and amenities.
Stayed 3 nights in Feb 2025

10/10 Excellent

Hassan

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 2 nights in Feb 2025

8/10 Good

Rita

Liked: Cleanliness, staff & service, property conditions & facilities
It was convenient to the airport
Stayed 1 night in Feb 2025

8/10 Good

Schnequa

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Jan 2025

10/10 Excellent

Tina

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Peaceful

Clean and neat.
Stayed 1 night in Feb 2025

10/10 Excellent

Mark

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

2/10 Terrible

Sharon

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort
The room had no hot water so I had to move to a new room. The second room never got warm, but we stayed in that room. When I checked out the gentleman at the desk charged my credit card for the room, even though I had paid from hotel.com. So, I paid twice and had to call back to try and get my refund.
Stayed 1 night in Jan 2025