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Radisson Hotel Grand Rapids Riverfront

3.0 star property

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Photo gallery for Radisson Hotel Grand Rapids Riverfront

Terrace/patio
Lobby
Room, 1 King Bed with Sofa bed, Non Smoking, River View | 1 bedroom, premium bedding, down comforters, desk
Indoor pool
Lobby

Reviews

6.2 out of 10

Popular amenities

  • Pool
  • Laundry
  • Parking included
  • Gym
  • Air conditioning
  • 24/7 front desk
$124
includes taxes & fees
Aug 26 - Aug 27

Explore the area

View in a map
270 Ann Street NW, Grand Rapids, MI, 49504
  • DeVos Performance Hall
    ‪3 min drive‬
  • Van Andel Arena
    ‪3 min drive‬
  • John Ball Zoo
    ‪4 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪19 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, desk

Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Room, 1 King Bed with Sofa bed, Non Smoking, River View

Room, 1 King Bed with Sofa bed, Non Smoking, River View | 1 bedroom, premium bedding, down comforters, desk

Room, 1 King Bed with Sofa bed, Non Smoking, River View

  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Business Room, 1 King Bed, Non Smoking

1 bedroom, premium bedding, down comforters, desk

Business Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Room, 2 Queen Beds, Non Smoking, River View

Room, 2 Queen Beds, Non Smoking, River View | 1 bedroom, premium bedding, down comforters, desk

Room, 2 Queen Beds, Non Smoking, River View

  • Sleeps 4
  • 2 Queen Beds

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About this property

Radisson Hotel Grand Rapids Riverfront

3-star hotel in West Grand
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free WiFi in public areas and free self parking are also provided. Other amenities include a conference center, coffee/tea in a common area, and a business center. Housekeeping is available on request.
Radisson Hotel Grand Rapids Riverfront offers 162 air-conditioned accommodations with MP3 docking stations and coffee/tea makers. Beds feature down comforters and premium bedding. 42-inch LCD televisions come with premium satellite channels. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool or hot tub.

Radisson Hotel Grand Rapids Riverfront features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. Business amenities at this 3-star property consist of a 24-hour business center, meeting rooms, and coworking spaces. Event facilities measuring 3200 square feet (297 square meters) include a conference center. This business-friendly hotel also offers a terrace, a vending machine, and multilingual staff. Complimentary self parking is available on site.

Radisson Hotel Grand Rapids Riverfront is a smoke-free property.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free self parking on site
  • Free RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool

Family friendly

  • In-room microwave
  • Laundry facilities
  • Mini-fridge
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • ATM
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Laundry facilities
  • Safe at front desk
  • Vending machine

Guest services

  • Housekeeping (on request)
  • Multilingual staff

Business services

  • 24-hour business center
  • Computer station
  • Conference center (3,200 square feet of space)
  • Coworking space
  • Meeting room

Outdoors

  • On a river
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Assistive listening devices in meeting rooms
  • Braille/raised signage
  • Elevator (57 inch wide door)
  • Handrails in stairways (50 inches high)
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (42 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 7 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Comprehensive food waste policy
  • Double-glazed windows
  • Fireplace in lobby
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoking not allowed

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch LCD TV with premium satellite channels
  • MP3 dock

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning
  • Desk
  • Eco-friendly toiletries
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: midnight
Early check-in subject to availability
Early check-in is available for a fee
Late check-in subject to availability
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Late check-out subject to availability
A late check-out fee will be charged

Special check-in instructions

Guests will receive an email within 48 hours before arrival with check-in instructions; front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
3 children, up to the age of 18 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 50.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Early check-in is available for a fee (subject to availability)
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Onsite parties or group events are strictly prohibited
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector and a smoke detector
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
Some facilities may have restricted access; guests can contact the property for details using the contact information on the booking confirmation
Guests under 18 years old are not allowed in the swimming pool or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision

Property is also known as

Grand Rapids Riverfront Hotel
Hotel Riverfront
Riverfront Grand Rapids
Riverfront Hotel
Grand River Hotel Grand Rapids

Radisson Hotel Grand Rapids Riverfront Reviews

Reviews

6.2
Rating 10 - Excellent. 220 out of 1006 reviews
Rating 8 - Good. 186 out of 1006 reviews
Rating 6 - Okay. 229 out of 1006 reviews
Rating 4 - Poor. 177 out of 1006 reviews
Rating 2 - Terrible. 194 out of 1006 reviews

6.2/10

Cleanliness

7.0/10

Staff & service

5.6/10

Amenities

5.6/10

Property conditions & facilities

6.2/10

Eco-friendliness

Reviews

10/10 Excellent

Robert

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Comfy stay

Wonderful stay, only down side was the weak breakfast items
Stayed 1 night in May 2025

2/10 Terrible

Brian

Traveled with family
Disliked: Staff & service, property conditions & facilities, room comfort

One of the worst hospitality experiences of my lif

I stayed at the Radisson in Grand Rapids and experienced something no parent ever should—my son drowned in their pool. He was revived my my wife, thankfully, but ended up in the hospital for what we were told would be several days. Our checkout was scheduled for Sunday, and starting Thursday, I called every single day to request a one-day courtesy extension so we could manage the emergency. I've worked in the hospitality industry for years. I *know* a one-night comp in a situation like this is absolutely something that can be done. But what shocked me more than the denial was the complete lack of basic human decency. Not one person I spoke to ever asked, “Is your son okay?” or even “Are you okay?”—this is the hospitality industry, yet there was zero compassion. Day 1: I was told I’d get a call back. I didn’t. Day 2: I was transferred to the voicemail of the GM, who I was told was in the building. Still no call. Day 3: Instead of concern or support, I got a cold, automated text telling me to check out. Horrible, horrible, horrible experience. The staff showed no empathy, no professionalism, and no regard for what my family was going through. I’ll never stay at a Radisson again, and I sincerely hope they take a hard look at what “hospitality” is supposed to mean.
Stayed 4 nights in May 2025

4/10 Poor

Verified traveler

Disliked: Cleanliness
The building is undergoing renovations so it is a mix of extremely run down and updated. The bathroom was very gross and paint was chipping off the walls everywhere. The entire hotel needs to be gutted and revamped.
Stayed 2 nights in Apr 2025

2/10 Terrible

Sherri

Disliked: Cleanliness, amenities, property conditions & facilities
Stayed 3 nights. Never had maid service. Needs major renovations and a restaurant that is actually open!
Stayed 3 nights in May 2025

10/10 Excellent

Edward

Traveled with group
Liked: Cleanliness, amenities, property conditions & facilities
It was clean , friendly service
Stayed 1 night in May 2025

10/10 Excellent

Lenon

Liked: Room comfort
Stayed 2 nights in May 2025

6/10 Okay

Laura

Disliked: Cleanliness
Stayed 1 night in May 2025

4/10 Poor

bryon

Liked: Staff & service
Disliked: Room comfort

Clean the parking lot

Stayed 2 nights in May 2025

10/10 Excellent

Dr MOHAMED

Stayed 3 nights in May 2025

6/10 Okay

Leroy

Stayed 1 night in May 2025

10/10 Excellent

Roger

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service
No food opinions
Stayed 1 night in May 2025

2/10 Terrible

Sean

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

4/10 Poor

Tyana

Traveled with partner, Traveled with family
Liked: Staff & service
Disliked: Cleanliness
The elevator only half way worked and there was stains all over the beds the blankets the showe curtain had red stains you had to move the microwave to use it because it was tucked away in a spot that wouldn’t reach an outlet and it looked very sketchy all around the hotel
Stayed 1 night in Mar 2025

10/10 Excellent

Eric

Liked: Cleanliness, staff & service, property conditions & facilities
Amazing customer service
Stayed 1 night in May 2025

10/10 Excellent

Crystal

Stayed 3 nights in May 2025

10/10 Excellent

Dylan

Stayed 1 night in May 2025

8/10 Good

James

Liked: Cleanliness, staff & service, property conditions & facilities
Close to my daughters house.
Stayed 1 night in May 2025

10/10 Excellent

Lenon

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 3 nights in May 2025

6/10 Okay

Verified traveler

Upon arrival our room didn't have toilet paper in it, but it was brought quickly after calling the front desk. Our sink was clogged & was reported to the front desk and was not fixed during the duration of our stay. It was a last minute booking and worked fine as a place to sleep during our weekend in Grand Rapids.
Stayed 2 nights in May 2025

10/10 Excellent

Tina

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in May 2025

8/10 Good

Eleazar

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 5 nights in May 2025

6/10 Okay

De-Lonte

I didn’t get the room I paid for
Stayed 1 night in May 2025

2/10 Terrible

Timothy

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
Everything was pretty dirty and in disrepair. The pool and restaurant were closed for cleaning or renovations or whatever and had been for awhile despite the website advertising a pool and restaurant. Tried to reserve a suite beforehand but was told rooms were decided at check in. Tried 3 new room keys up and down a barely working one elevator and finally had to just switch rooms. Needed more pillows as my wife has scoliosis and requires them to sleep well and was brought dirty couch bolster type pillows with no pillow cases. At least they tried and staff was not rude just under trained and not enough resources.
Stayed 2 nights in Apr 2025

2/10 Terrible

Chad

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

DO NOT STAY HERE

We booked two rooms, room 610 and 611. Room 610 did not have a working (flushing) toilet. The shower curtain rod was bent, so any attempt to keep the curtain closed was a failure. The towels were supposed to be white, but nearly all of them were stained with black stains. Room 611 didnt have a working shower, we made multiple attempts to pull up on the device that turns it from a bath to a shower. I think the hulk couldn't get it done if he tried. We didnt notice any of this until we got back late at night from a concert downtown. By that time it was too late to do anything about it. Tvs didnt work. The hot tub had brown "skin" all over the place. The elevators were everyone's frustration. There is (one) elevator on each end of the building. Most people dont know about the second. So you have everyone from 7 floors trying to use one elevator, that's "small" by elevator standards. I made sure to mention all of this to the girl at the front desk during checkout, I was very nice, it wasn't her fault. But, she looked like a deer in headlights and said she would get back to me, she has not. Unfortunately at this point in time, due to tbe lack of response, if have to encourage everyone reading the reviews to book elsewhere. The staff I've had to deal with have been nice, but we dont book hotels to interact with the staff, we book them to have a home away from home.
Stayed 1 night in May 2025

10/10 Excellent

Abby

Stayed 1 night in May 2025