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Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel

3.0 star property

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your current months are January, 2025 and February, 2025.
January 2025
February 2025

Photo gallery for Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel

Property amenity
Exterior
Exterior
Exterior
Restaurant

Reviews

8.2 out of 10

Very good

Popular amenities

  • Hot Tub
  • Pool
  • Housekeeping
  • Gym
  • Pet friendly

Explore the area

Map
3000 Lake Eastbrook Blvd Se, Grand Rapids, MI, 49512
  • Woodland Mall
    2 min drive
  • Patterson Ice Center
    3 min drive
  • Calvin College
    3 min drive
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    7 min drive

Room options

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communication, Accessible Tub)

Suite, 1 Bedroom, Accessible, Kitchen (Communication, Accessible Tub) | Room amenity

Suite, 1 Bedroom, Accessible, Kitchen (Communication, Accessible Tub)

  • 646 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen | Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, 1 Queen Bed with Sofa bed, Kitchen

  • 500 sq ft
  • Sleeps 3
  • 1 Queen Bed and 1 Double Sofa Bed

View all photos for Suite, 1 Bedroom, Accessible, Kitchen (Communication, Roll-In Shower)

Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Accessible, Kitchen (Communication, Roll-In Shower)

  • 450 sq ft
  • Sleeps 3
  • 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms, Kitchen

  • 840 sq ft
  • Sleeps 5
  • 1 King Bed and 1 Queen Bed

View all photos for Suite, 2 Bedrooms, Kitchen

Suite, 2 Bedrooms, Kitchen | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 2 Bedrooms, Kitchen

  • 840 sq ft
  • Sleeps 7
  • 1 Queen Bed and 2 Double Beds

View all photos for Suite, 1 Bedroom, Kitchen

Suite, 1 Bedroom, Kitchen | Premium bedding, in-room safe, desk, iron/ironing board

Suite, 1 Bedroom, Kitchen

  • 646 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Studio Suite, Kitchen

Studio Suite, Kitchen | Premium bedding, in-room safe, desk, iron/ironing board

Studio Suite, Kitchen

  • 646 sq ft
  • Sleeps 2
  • 1 Double Bed OR 1 Queen Bed

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Exterior

Sonesta Hotel Grand Rapids Airport

Pool
Hot Tub
Free airport shuttle
Pet friendly
4.0 out of 5, Very Good, (1079)
The price is $93
per night
$109 total
includes taxes & fees
Jan 8 - Jan 9
Sonesta Hotel Grand Rapids Airport

About this property

Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel

3-star hotel in Kentwood
This smoke-free hotel features an outdoor pool, a 24-hour fitness center, and a snack bar/deli. Free on-the-go breakfast is provided, as well as free WiFi in public areas, free self parking, and a free manager's reception. Other amenities include a 24-hour business center, a spa tub, and a business center.
Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel offers 94 air-conditioned accommodations with DVD players and safes. Beds feature premium bedding. Flat-screen televisions come with premium satellite channels and pay movies. Accommodations at this 3-star hotel have kitchens with full-sized refrigerators/freezers, stovetops, microwaves, and cookware/dishes/utensils. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and complimentary newspapers, as well as phones; free local calls are provided (restrictions may apply). Additionally, rooms include coffee/tea makers and irons/ironing boards. Housekeeping is provided daily.

An outdoor pool and a spa tub are on site. Other recreational amenities include a 24-hour fitness center.
In addition to an outdoor pool, Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel provides a spa tub and a 24-hour fitness center. The hotel offers a snack bar/deli. Guests are offered a complimentary breakfast each morning and a complimentary manager's reception is offered on select days. Public areas are equipped with complimentary wired and wireless Internet access.

This 3-star property offers access to a 24-hour business center and a meeting room. This Grand Rapids hotel also offers a library, a terrace, and barbecue grills. Onsite self parking is complimentary. The property offers extended parking privileges to guests.

Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel is a smoke-free property.

A complimentary on-the-go breakfast is served between 6:30 AM and 9:30 AM on weekdays. A complimentary manager's reception is offered on select days.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Extended parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free on-the-go breakfast available 6:30 AM to 9:30 AM on weekdays and 7:30 AM to 10:30 AM on weekends
  • Free manager's reception (select days)
  • Snack bar/deli

Things to do

  • 24-hour gym
  • Library
  • Outdoor pool
  • Spa tub

Family friendly

  • DVD player
  • Free crib
  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Laundry facilities
  • Outdoor pool
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop

Business services

  • 24-hour business center
  • Meeting room

Outdoors

  • Barbecue grill
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Visual alarms in hallways
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking

More

  • 3 floors
  • Fireplace in lobby
  • Smoke-free property

Room amenities

Bedroom

  • Free crib
  • Premium bedding

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shampoo
  • Shower/bathtub combination
  • Soap
  • Toilet paper
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • DVD player
  • Flat-screen TV with premium satellite channels
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Electric kettle
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Oven
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Iron/ironing board
  • Phone
  • Safe

Policies

Check-in

Check-in time starts at 3:00 PM
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation (varies based on length of stay)
Service animals are welcome, and are exempt from fees
2 total (up to 176 lbs per pet)
Restrictions apply; for more information contact the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Pet fee: USD 75 per accommodation (varies based on length of stay)
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards; cash is not accepted
This property is professionally cleaned
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

This property's policy is to refuse certain bookings for the purpose of group events or parties, including pre-wedding stag/bachelor and hen/bachelorette parties
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
A car is required for transportation to and from this property
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Staybridge Suites Grand Rapids-Kentwood
Staybridge Suites Rapids-Kentwood
Staybridge Suites Rapids-Kentwood Hotel
Staybridge Suites Rapids-Kentwood Hotel Grand
Staybridge Suites Grand Rapids-Kentwood Hotel Grand Rapids
Staybridge Suites Grand Rapids-Kentwood Hotel
Staybridge Suites Grand Rapids-Kentwood Hotel Grand Rapids
Staybridge Suites Grand Rapids-Kentwood Grand Rapids
Hotel Staybridge Suites Grand Rapids-Kentwood Grand Rapids
Grand Rapids Staybridge Suites Grand Rapids-Kentwood Hotel
Hotel Staybridge Suites Grand Rapids-Kentwood
Staybridge Suites Grand Rapids-Kentwood Hotel
Staybridge Suites Grand Rapids Kentwood

Staybridge Suites Grand Rapids-Kentwood, an IHG Hotel Reviews

Reviews

8.2

Very Good

Rating 10 - Excellent. 210 out of 441 reviews" "
Rating 8 - Good. 119 out of 441 reviews" "
Rating 6 - Okay. 57 out of 441 reviews" "
Rating 4 - Poor. 24 out of 441 reviews" "
Rating 2 - Terrible. 31 out of 441 reviews" "

8.4/10

Cleanliness

8.4/10

Staff & service

8.2/10

Amenities

8.2/10

Property conditions & facilities

8.2/10

Eco-friendliness

Reviews

4/10 Poor

Zack

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 2 nights in Sep 2024

8/10 Good

Verified traveler

Traveled with family
Liked: Staff & service
Disliked: Cleanliness
Staff was friendly and helpful. Courtyard was a nice space as was the common areas. Room could have been cleaner but was spacious. Great for families with children or large groups. Living room furniture in unit needs to be updated or at least cleaned. Downfall would be the outdoor pool in inclement weather.
Stayed 1 night in Sep 2024

10/10 Excellent

Zemirah

Liked: Cleanliness, staff & service, property conditions & facilities
My partner and I have been driving up to Grand Rapids once a month for the past 5 months for her fertility treatments because we are trying to have a child after 2 years of trying on our own unsuccessfully. Every month we have chosen a different hotel to stay in because we have not liked them or had bad experiences at them, or they smell bad. This place was different by a long shot. Yes they are currently doing some refreshing on the building, but even so, it's a beautiful building, those that work there are incredibly kind. The front desk staff were amazing, especially Jennifer! Breakfast was so nice. Everthing was clean and smelled nice. The only issue we experienced was that our neighbors in the room next to us were loud and rude at all hours slamming there door, but that's not a reflection of the hotel and we will be booking there if we require another stay.
Stayed 2 nights in Sep 2024

2/10 Terrible

Ashley

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities
It was bad
Stayed 1 night in Sep 2024

4/10 Poor

Patricia Marie

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Housekeeping needs more time in each room and to have higher standards.
Stayed 1 night in Jul 2024

4/10 Poor

Patricia Marie

Traveled with family
Disliked: Cleanliness, amenities
We stayed at this hotel on two different occasions because it’s the only hotel with a king and two fulls, but each time it got grosser. I’m no prude, but the rooms needed fussier cleaning. The floors weren’t mopped; housekeeping completely overlooked a spilled box of Nerds over and under the refrigerator; and food-caked dishes were put back on the shelves! The second time we booked the hotel, it was having drywall renovations done on the third floor corridor, but they still put us up there! With constructions workers sanding drywall, drywall dust got on everything and we couldn’t help breathing it in. We had to dodge shopvacs, extension cords, and tarps strewn about in order to get to our room. When we entered, our luggage wheels brought in lines of drywall dust. This place wants to turn rooms over too quickly, so the deep and necessary cleaning isn’t happening. But this place also suffers from enough greed that it would put customers at risk in order to get more money. They should have made the third floor off-limits! Their saving grace is that they put us on the second floor after I complained, but I never got reimbursed for the more expensive room I booked on the third floor.
Stayed 1 night in Aug 2024

6/10 Okay

Scott, Belleriver

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Upon checking in it took Atleast 4 trips back to front desk before they could program hotel key properly so we could get in our room. The main tv only showed the guide and wouldn’t show any other channels. Finally got fixed the next day with an additional cable box. The exterior is beautiful, the interior needs updating. Hotel rm bathroom had very little space for items due to pedestal sink. Have stayed at a staybridge in different location and was much happier. Staff was polite and tried to be helpful. I think I would stay at a different hotel next time even with the full kitchen amenities.
Stayed 2 nights in Jul 2024

2/10 Terrible

Glenda

Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort
Terrible they cancelled our reservation and I need my money back this is called rubbery/ fraud.
Stayed 2 nights in Jul 2024

8/10 Good

Rachelle

Traveled with group
Liked: Amenities, property conditions & facilities
Was a nice stay and the room was a great size for the price!
Stayed 2 nights in Jul 2024

6/10 Okay

amon

Liked: Staff & service, room comfort
Disliked: Cleanliness
Stayed 1 night in Jul 2024

6/10 Okay

Richard

Traveled with partner
Liked: Cleanliness, staff & service
Disliked: Property conditions & facilities
Elevator down the whole time there, no lounge chairs by pool
Stayed 3 nights in Jul 2024

6/10 Okay

Ceresse

Traveled with partner, Traveled with family
Disliked: Staff & service, property conditions & facilities
Elevator was out. Hallways are stifling hot. Room was partially dirty (needed to be swept/vacuumed). Appliances old, lackluster kitchen amenities. Over these low priorities for Staybridge. We gave it one more shot for the brand and we won’t be back.
Stayed 1 night in Jul 2024

4/10 Poor

Javier

Traveled with family
Disliked: Cleanliness, property conditions & facilities
The room lacked of a proper maintenance: Ceiling damage not fixed, pain stained on the floor kitchen, the closet’s doors broken, safe box pin lock unreliable (have to ask to reset twice in less than 3 days), and poor room daily cleaning services. Other than the mentioned issues, all the rest was average.
Stayed 3 nights in Jul 2024

10/10 Excellent

Ciara

Stayed 1 night in Jun 2024

2/10 Terrible

Mark

Stayed 3 nights in Jun 2024

10/10 Excellent

carson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Good
Stayed 1 night in Jun 2024

8/10 Good

James

Traveled with family
Liked: Staff & service, room comfort
Stayed 2 nights in Jun 2024

6/10 Okay

LINDSAY

Traveled with family
Liked: Cleanliness, staff & service
Disliked: Room comfort
Good breakfast but doesbt make up for thw rest
Great breakfast buffet but that was the best thing about the stay. Pool and hot tub looked nice but bc they were outside and it was raining we didnt get to use them. We went out to the zoo and got back around 11pm and us and another car were circling the parking lot over and bc there were no parking spots. There were lots of kids running around and being loud and loud above my room early in the morning. And one kid burned hersellf on coffee at breakfast bc her parents werent paying attention. The sofa bed was not comfy and only big enough for one person. The light from the curtains was at a bad angle bc of the way the bed was situated. Even though the breakfast was good and the check in girl was very nice. I didnt like anything else we had to deal with. Ive stayed different places in grand rapids and liked other hotels better. Prob wont be going to this one again.
Stayed 1 night in Jun 2024

2/10 Terrible

Verified traveler

Traveled with family
Disliked: Cleanliness, property conditions & facilities
Don't stay here if you need extra assistance
To start with, there was someone else living in our room when we checked in at 1 am. The room they finally gave us was as far as possible from the elevator and my husband is has a disability and uses a walker. Each morning before breakfast I had to wipe off the tables we used to because no one else was doing it. The staff was all very nice; I think it is the management that is the trouble because they won't talk about this.
Stayed 3 nights in Jun 2024

10/10 Excellent

Colleen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Very accommodating!
Our room was ready early and it was clean!!!
Stayed 1 night in May 2024

6/10 Okay

Viviana

Traveled with family
Liked: Staff & service
Bathroom needs updates. Rust around the toilet. Carpet stained and in the bedrooms taped down. There was rust in the shower. There were homeless people in the parking lot living in their car.
Stayed 1 night in May 2024

6/10 Okay

Verified traveler

Liked: Cleanliness, property conditions & facilities, room comfort
Room was clean and comfortable.
Stayed 2 nights in May 2024

8/10 Good

Tyler

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Quick fix hiccup
Was a nice stay. When I originally went to check in the room wasn't ready due to maintenance needing to repair something but it was a short wait. However getting to the room, the dishwasher was going and just dumping soapy water all over the floor. Housekeeping was quick to clean it up however. The room was clean and tidy. Breakfast was delicious.
Stayed 1 night in Apr 2024

8/10 Good

Alana

Stayed 1 night in Apr 2024

6/10 Okay

Alexandra

Traveled with partner, Traveled with pets
Liked: Staff & service, amenities
Disliked: Cleanliness
The continental breakfast was great, the staff I dealt with were friendly and solved the problem I addressed. The floor in the room could have been cleaner, it was not filthy but there was dirt and dust on the floor. Could use some updating in the room, just looked old and kind of tired and felt like it was way overpriced for the quality of the room we got.
Stayed 1 night in Apr 2024