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Hyatt Place Grand Rapids-South

3.0 star property

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Photo gallery for Hyatt Place Grand Rapids-South

Indoor pool, sun loungers
Front of property
Studio, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board
Breakfast, lunch, dinner served; American cuisine
Studio, 1 King Bed | Minibar

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Pool
  • Bar
  • Pet friendly
  • Breakfast included

Explore the area

Map
2150 Metro Lane SW, Wyoming, MI, 49519
  • Craig's Cruisers
    ‪4 min drive‬
  • Tanger Factory Outlet Center
    ‪6 min drive‬
  • RiverTown Crossings Mall
    ‪7 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪16 min drive‬

Room options

View all photos for Room, 2 Queen Beds (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds (High Floor)

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Room, 1 King Bed (High Floor)

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed (High Floor)

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 2 Queen Beds

  • 350 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed

In-room safe, desk, blackout drapes, iron/ironing board

Standard Room, 1 King Bed

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Accessible, Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 1 King Bed, Accessible, Bathtub

  • 350 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Accessible, Bathtub

In-room safe, desk, blackout drapes, iron/ironing board

Room, 2 Queen Beds, Accessible, Bathtub

  • 355 sq ft
  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio, 1 King Bed

Studio, 1 King Bed | In-room safe, desk, blackout drapes, iron/ironing board

Studio, 1 King Bed

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

Similar properties

Property amenity

Holiday Inn Express & Suites Grand Rapids South - Wyoming by IHG

  • Pool
  • Breakfast included
  • Parking included
  • Free WiFi
4.6 out of 5, Wonderful, (391)
$111 nightly
The price is $111 total
includes taxes & fees
Holiday Inn Express & Suites Grand Rapids South - Wyoming by IHG

About this property

Hyatt Place Grand Rapids-South

3-star Wyoming hotel with restaurant
Along with an indoor pool, this smoke-free hotel has a restaurant and a fitness center. Free continental breakfast, free WiFi in public areas, and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Housekeeping is available on request.
Hyatt Place Grand Rapids-South offers 113 accommodations with MP3 docking stations and safes. Accommodations have separate sitting areas and are furnished with queen sofa beds. 42-inch flat-screen televisions come with pay movies. Refrigerators and coffee/tea makers are provided. Rooms have partially open bathrooms. Bathrooms include shower/tub combinations, designer toiletries, complimentary toiletries, and hair dryers.

This Wyoming hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones. Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided on request.

Recreational amenities at the hotel include an indoor pool and a fitness center.

The recreational activities listed below are available either on site or nearby; fees may apply.

Hyatt Place Grand Rapids-South features an indoor pool and a fitness center. Dining options at the hotel include a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A complimentary breakfast is offered each morning. Wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. This business-friendly hotel also offers a terrace, complimentary newspapers in the lobby, and laundry facilities. Onsite self parking is complimentary.

Hyatt Place Grand Rapids-South is a smoke-free property.

A complimentary continental breakfast is served on weekdays between 6:30 AM and 9:00 AM and on weekends between 7:00 AM and 10:00 AM.
The Guest Kitchen - This restaurant specializes in American cuisine and serves breakfast, lunch, and dinner. Open 24 hours.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking available

Food and drink

  • Free continental breakfast available 6:30 AM to 9:00 AM on weekdays and 7:00 AM to 10:00 AM on weekends
  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Snack bar/deli

Restaurants on site

  • The Guest Kitchen

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • In-room refrigerator
  • In-room sofa bed
  • Indoor pool
  • Laundry facilities
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (on request)

Business services

  • 24-hour business center
  • Conference space
  • Meeting rooms

Outdoors

  • Outdoor furniture
  • Pool loungers
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible parking
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Eco-friendly cleaning products used
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Queen sofa bed

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with premium channels
  • MP3 dock
  • Pay movies

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Eco-friendly toiletries
  • Iron/ironing board
  • LED lighting
  • Phone
  • Safe
  • Separate sitting area

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: anytime
Early check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Late check-out subject to availability
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
It is Hyatt's practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy; appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 100 per accommodation, per stay (maximum USD 175 per stay), plus a one-time cleaning fee of USD 100
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total (up to 35 lbs per pet)
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Pet fee: USD 100 per accommodation, per stay (maximum USD 175 per stay) plus USD 100 one-time cleaning fee
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
This property uses eco-friendly cleaning products
Safety features at this property include a carbon monoxide detector, a fire extinguisher, a smoke detector, a security system, a first aid kit, window guards, and outdoor lighting
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property
It is Hyatt’s practice to enter any occupied guestroom at a minimum of once within a 24-hour period, even if a guest has requested privacy. Appropriate efforts are made to provide advance notice to the registered guest before entering an occupied guestroom.

We should mention

The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
The photos in this description reflect the brand standard and are provided for illustrative purposes only

Property is also known as

Hyatt Place Grand Rapids-South
Hyatt Place Rapids-South
Hyatt Place Rapids-South Hotel
Hyatt Place Rapids-South Hotel Grand
Hyatt Place Grand Rapids-South Hotel Wyoming
Hyatt Place Grand Rapids-South Hotel
Hyatt Place Grand Rapids-South Wyoming
Hyatt Place Grand Rapids South
Hyatt Grand Rapids Wyoming
Hyatt Grand Rapids Wyoming
Hyatt Place Grand Rapids-South Hotel
Hyatt Place Grand Rapids-South Wyoming
Hyatt Place Grand Rapids-South Hotel Wyoming

Hyatt Place Grand Rapids-South Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 585 out of 1001 reviews
Rating 8 - Good. 231 out of 1001 reviews
Rating 6 - Okay. 101 out of 1001 reviews
Rating 4 - Poor. 44 out of 1001 reviews
Rating 2 - Terrible. 40 out of 1001 reviews

8.8/10

Cleanliness

8.8/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

10/10 Excellent

Jessica

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Pritpal

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disappointed with Check-in Process & Service I recently stayed at Grand Hyatt and had a frustrating check-in experience. I booked my stay through Expedia, but when I arrived at the hotel, the front desk claimed they hadn’t received my reservation confirmation. This was quite inconvenient, as I had to contact Expedia customer service myself to sort things out. Fortunately, Expedia was helpful and quickly resolved the issue by directly contacting the hotel. However, what disappointed me the most was the attitude of the hotel staff. Even after the confirmation was received and my check-in was processed, I felt like I was being treated differently, as if I had done something wrong. The staff’s behavior seemed unwelcoming, which made my experience uncomfortable. For a hotel of this caliber, I expected better communication and customer service. Mistakes can happen, but the way they are handled makes all the difference. I hope the management addresses these issues so that future guests don’t face similar challenges.
Stayed 1 night in Mar 2025

2/10 Terrible

Brian

Traveled with family
Disliked: Cleanliness, staff & service, property conditions & facilities, room comfort

Don’t stay here

Place was filthy, guests were unruly, kids were unsupervised in public areas. Never again
Stayed 1 night in Mar 2025

10/10 Excellent

Trevor

Liked: Cleanliness, property conditions & facilities
Great

4/10 Poor

Brian

Business traveler
Disliked: Cleanliness

Dirty room

Pubic hair was left in the soap dish in the shower and on the frame that holds the shower gel and shampoo. Hair was also on the bathroom floor that didn't belong to me. Dog Hair was on the floor next to the rug.
Stayed 3 nights in Mar 2025

2/10 Terrible

Nolan

Business traveler
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The general manager, Conner cancelled my stay through Expedia because “I didn’t show up on the date of my intended check in”. I called the night before to let the front desk know I would not be there until the next morning but I’m still paying for all three nights of my intended stay. They made me jump through the Expedia hoops to request a waiver the proper way, and then still wouldn’t give me the waiver I requested. So Expedia kept my money and the hotel kept a portion of the reservation and I get nothing. I requested to speak to the general manager and he comes out looking straight down at the floor the entire time he’s speaking to me. I was very calm and diplomatic with my communications about my frustration with the whole situation. He did not look me in the eye one time but eventually agreed to take my card for the “$100 incidental fee” that would be refunded after checkout provided no damages were done. And he allowed me to check into a room with only this fee charged. Upon checkout I spoke to Yolanda at the front desk who was amazing and very helpful. She looked into the situation and found that it appeared Mr general manager planned to use my card to pay for the room he “gave me”. Rather than use the Expedia reservation he claimed he had “reinstated”. I very much thank Yolanda for taking great care of me in this rough situation and this general manager, Conner ought to take page out of her book and learn how to treat customers.
Stayed 3 nights in Mar 2025

10/10 Excellent

Allison

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice property
Stayed 1 night in Mar 2025

4/10 Poor

James

Business traveler
Disliked: Cleanliness, amenities, property conditions & facilities
The hallway smelled like sewage and noise from above, below, and in the hallway made it impossible to sleep.
Stayed 1 night in Mar 2025

10/10 Excellent

Jose

Stayed 2 nights in Mar 2025

10/10 Excellent

Dr. Douglas

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A very nice and upgraded property.
Stayed 1 night in Mar 2025

4/10 Poor

Jennifer

Traveled with family
Disliked: Staff & service

Definitely will not be back

Check in was held up almost an hour because of some computer issue they could not ussue room cards. Not sure why a hotel room does not have a microwave and the breakfast area only served artificial sweetener. The kitchen help couldn't understand what i was asking for.
Stayed 1 night in Mar 2025

10/10 Excellent

debbie

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Mar 2025

4/10 Poor

Shanae

Traveled with family
Liked: Cleanliness, room comfort
Disliked: Property conditions & facilities
Stayed 2 nights in Mar 2025

10/10 Excellent

Verified traveler

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Excellent family experience!

My granddaughter turned 15 and wanted to celebrate with a couple of her friends. We had an amazing time! This property is incredible...the pool area is awesome, food was very good, and the staff was very customer service oriented. We reserved two rooms, one for my 15-year-old granddaughter and two of her friends to celebrate her birthday, and my husband and two other granddaughters (both 8) were in the room next to them. We all had a wonderful time and will definitely return in the future. Thanks, Hyatt, for a wonderful experience!!
Stayed 1 night in Mar 2025

10/10 Excellent

Aaron

Stayed 1 night in Mar 2025

10/10 Excellent

Stacy

Stayed 1 night in Feb 2025

10/10 Excellent

Bethany

Stayed 1 night in Mar 2025

6/10 Okay

Steven T

Traveled with family
Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
I would give this hotel a higher rating however I was disappointed with the staff. After being gone all day and noticing that housekeeping was still on our floor but had skipped our room, I asked at the front desk if they could do ours. I was told that I had to put in a request if I wanted our room serviced and it was too late. I was not notified of this policy at check in nor is it posted anywhere. How was I supposed to know this?! Since housekeeping was still working on our floor I asked if they could come back, the answer was no. Very unprofessional. Staying two nights should allow you a visit from housekeeping!
Stayed 2 nights in Feb 2025

10/10 Excellent

James

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Perfect location and clean

We had to stay here with a loved one up at the hospital. Nice to be right in the backyard of the hospital with excellent cleanliness for hospital guest to get some rest in.
Stayed 2 nights in Mar 2025

10/10 Excellent

Dwight D.

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Like new. Great location.
Stayed 1 night in Feb 2025

10/10 Excellent

James

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very clean and safe property, helpful staff
Stayed 1 night in Feb 2025

8/10 Good

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Stayed 1 night in Mar 2025

10/10 Excellent

Evlynn

Stayed 1 night in Feb 2025

2/10 Terrible

Seth

Traveled with partner
Disliked: Staff & service
To hot tub no micro wave way to expensive for very little
Stayed 2 nights in Feb 2025

10/10 Excellent

Sherise

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean, friendly. Front desk representative was excellent. Easy check in it an amazing attitude. Breakfast was great. Egg baked with bacon *chef kiss*. Easy checkout just drop your keycard in the box and will receive a receipt email in less than a hour. QUIET even though there was a bunch of kids there for a basketball tournament. Will definitely stay again. Need to add there is a $50 deposit requirement
Stayed 1 night in Feb 2025