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Holiday Inn Grand Rapids - South by IHG

3.0 star property

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Photo gallery for Holiday Inn Grand Rapids - South by IHG

Exterior
Standard Room, 2 Queen Beds | Desk, soundproofing, iron/ironing board, free cribs/infant beds
Restaurant
Exterior
Premium Room, 1 King Bed with Sofa bed | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Reviews

7.6 out of 10
Good

Popular amenities

  • Pool
  • Hot Tub
  • Breakfast available
  • Bar
  • Laundry
  • Air conditioning

Explore the area

Map
6569 Clay Avenue Sw, Grand Rapids, MI, 49548
  • Crossroads Conference Center
    ‪2 min walk‬
  • Craig's Cruisers
    ‪4 min drive‬
  • Tanger Factory Outlet Center
    ‪5 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪18 min drive‬

Room options

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Accessible (Communications)

  • 476 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Premium Room, 1 King Bed

Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed

  • 476 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Premium Room, 1 King Bed, Roll-in Shower (Communications)

Premium Room, 1 King Bed, Roll-in Shower (Communications) | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed, Roll-in Shower (Communications)

  • 476 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub) | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 1 King Bed, Mobility Accessible (Communications, Accessible Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub) | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds, Mobility Accessible (Communications, Accessible Tub)

  • 476 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 2 Queen Beds

Standard Room, 2 Queen Beds | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room, 2 Queen Beds

  • 406 sq ft
  • Sleeps 4
  • 2 Queen Beds

Suite, 1 Bedroom

  • 500 sq ft
  • Sleeps 6
  • 1 King Bed and 2 Twin Beds

View all photos for Suite, 1 Bedroom

Suite, 1 Bedroom | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Suite, 1 Bedroom

  • 569 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Standard Room

Standard Room | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Standard Room

  • 406 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Premium Room, 1 King Bed with Sofa bed

Premium Room, 1 King Bed with Sofa bed | Desk, soundproofing, iron/ironing board, free cribs/infant beds

Premium Room, 1 King Bed with Sofa bed

  • 476 sq ft
  • Sleeps 3
  • 1 King Bed and 1 Double Sofa Bed

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The price is $93
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$109 total
includes taxes & fees
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About this property

Holiday Inn Grand Rapids - South by IHG

3-star hotel in Cutlerville
An indoor pool, a restaurant, and a fitness center are available at this hotel. Free WiFi in public areas and free self parking are also provided. Additionally, a bar/lounge, a snack bar/deli, and a 24-hour business center are onsite. Weekly housekeeping is available.
Holiday Inn Grand Rapids - South, an IHG Hotel offers 79 accommodations with complimentary newspapers and coffee/tea makers. Flat-screen televisions come with premium satellite channels. Guests can make use of the in-room refrigerators and microwaves. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Housekeeping is provided weekly.

An indoor pool, a children's pool, and a hot tub are on site. Other recreational amenities include a waterslide and a fitness center.

Guests under 14 years old are not allowed in the swimming pool or fitness facility.

The recreational activities listed below are available either on site or nearby; fees may apply.

In addition to a children's pool and an indoor pool, Holiday Inn Grand Rapids - South, an IHG Hotel provides a waterslide and a hot tub. Dining options at the hotel include a restaurant and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. A computer station is located on site and wired and wireless Internet access is complimentary.

Business-related amenities at this 3-star property consist of a 24-hour business center and meeting rooms. Event facilities measuring 5500 square feet (511 square meters) include a conference center. This family-friendly hotel also offers a fitness center, a terrace, and multilingual staff. Complimentary self parking is available on site.

Holiday Inn Grand Rapids - South, an IHG Hotel has designated areas for smoking.

Cooked-to-order breakfasts are available for a surcharge and are served each morning between 6:30 AM and 10:00 AM.
Holiday Inn Grand Rapids - South, an IHG Hotel has a restaurant on site.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Free self parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily cooked-to-order breakfast available 6:30 AM to 10:00 AM for a fee: USD 5 to 15 per person
  • A bar/lounge
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Things to do

  • Children's pool
  • Gym
  • Indoor pool
  • Spa tub
  • TV in common areas
  • Waterslide

Family friendly

  • Children's pool
  • Free crib
  • Grocery/convenience store
  • In-room microwave
  • In-room refrigerator
  • Indoor pool
  • Laundry facilities
  • Pool toys
  • Snack bar/deli
  • Soundproofed rooms
  • Waterslide

Conveniences

  • 24-hour front desk
  • Grocery/convenience store
  • Laundry facilities
  • Safe at front desk
  • Water dispenser

Guest services

  • Housekeeping (weekly)
  • Multilingual staff
  • Wedding services

Business services

  • 24-hour business center
  • Computer station
  • Conference center (5,500 square feet of space)
  • Meeting room

Outdoors

  • Outdoor furniture
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible van parking

More

  • 1 building
  • 4 floors
  • Banquet hall
  • Designated smoking areas

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: 2:00 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11:00 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property
If you are planning to arrive after midnight please contact the property in advance using the information on the booking confirmation
The children's indoor waterslide in the splash pad area is closed until January 31, 2025.
Guests booked in breakfast included rate plans receive breakfast for up to 2 adults who are sharing a guestroom. Breakfast fees apply for additional guests.

Renovations and closures

The following facilities or services will be unavailable from January 3 2025 to January 31 2025 (dates subject to change):
  • Hot tub
  • Swimming pool
The following facilities are closed seasonally each year. They will be closed from January 16 to January 22:
  • Hot tub
  • Swimming pool
The property will be renovating from January 3 2025 to January 31 2025 (completion date subject to change). The following areas are affected:
  • Swimming pool
During renovations, the hotel will make every effort to minimize noise and disturbance.
The following facilities are closed on Sunday, Monday, Tuesday, Friday, and Saturday:
  • Children's pool
  • Indoor pool
  • Outdoor pool
  • Hot tub

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
2 children, up to the age of 10 years, can stay for free if using existing beds when occupying the parent or guardian's room
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Fees

You'll be asked to pay the following charges at the property. Fees may include applicable taxes:

  • Deposit: USD 100.00 per accommodation, per stay

We have included all charges provided to us by the property.

Optional extras

  • Fee for cooked-to-order breakfast: approximately USD 5.00 to 15.00 per person

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards and debit cards; cash is not accepted
This property reserves the right to pre-authorize the guest's credit card prior to arrival.
Cashless transactions are available
Parties and events are allowed on site
Safety features at this property include a fire extinguisher, a security system, a first aid kit, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 9:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Guests under 14 years old are not allowed in the swimming pool or fitness facility

Property is also known as

Holiday Inn Express Grand Rapids South
Holiday Inn Express Hotel Grand Rapids South
Holiday Inn Express Hotel Grand Rapids South
Holiday Inn Express Grand Rapids South
Hotel Holiday Inn Express Hotel & Suites Grand Rapids - South
Holiday Inn Express Hotel Suites Grand Rapids South
Holiday Inn Express Hotel
Holiday Inn Express
Holiday Express Grand Rapids

Holiday Inn Grand Rapids - South by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 301 out of 825 reviews
Rating 8 - Good. 240 out of 825 reviews
Rating 6 - Okay. 114 out of 825 reviews
Rating 4 - Poor. 100 out of 825 reviews
Rating 2 - Terrible. 70 out of 825 reviews

8.0/10

Cleanliness

8.2/10

Staff & service

6.2/10

Amenities

7.6/10

Property conditions & facilities

7.0/10

Eco-friendliness

Reviews

6/10 Okay

Donna, Fruitport

Disliked: Amenities
The front desk attendant tried to her best woth a faulty card reader and was very friendly
Stayed 1 night in Nov 2024

10/10 Excellent

Jorge

Liked: Cleanliness, staff & service, property conditions & facilities
Nice place
Stayed 1 night in Oct 2024

10/10 Excellent

David

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice stay and renovated
Nice hotel, helpful staff and nice renovations. Room was clean and well stocked.
Stayed 1 night in Oct 2024

4/10 Poor

brandy

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Not up to Holiday Inn "standards". Some areas have been updated and are nice, others areas were dirty and not up to par. They could have an amazing swim area but the equipment definitely needs some updating/improvements. Also, be advised they charge $5.00 per person for breakfast....we paid and regretted it, had to ask for oj, milk, and additional things to be filled. Some of the staff does not speak English. Our room was clean but above the shower was full of mold, fan did not work, sink did not drain correctly :(
Stayed 1 night in Oct 2024

6/10 Okay

Alisha

Liked: Property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Oct 2024

6/10 Okay

Andrew

Traveled with family
Liked: Staff & service
Breakfast was supposed to be included had to get vouchers and all hot food was cold and hot water was cold waiter brought more hot water and it was only barely warm
Stayed 2 nights in Oct 2024

2/10 Terrible

Jose

Traveled with family and small children, Traveled with family
Disliked: Property conditions & facilities
Bathroom flooded. Took for an hour to get help and to get moved to another room. I understand being short staff but that does not fall on customers. I was traveling with my 2 year old daughter it was just super inconvenient and the response from the hotel was delayed and frustrating. I waited for someone to come and that took away from experience water area with my family and with time being limited it all just snowballed. Hopefully hotel takes accountability
Stayed 1 night in Oct 2024

8/10 Good

Kim

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

4/10 Poor

Erin

Traveled with partner
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
This was way too expensive for the product provided. Room was dirty with dirty sheets and pillows. Couch caved into the middle. Carpet was dirty. Room was incredibly noisy and we were woken up multiple times through the night. Would not recommend.
Stayed 1 night in Oct 2024

6/10 Okay

Linda

Property seemed tired
Stayed 1 night in Sep 2024

6/10 Okay

Linda

Stayed 1 night in Sep 2024

6/10 Okay

Verified traveler

Traveled with family
Disliked: Staff & service
No frills hotel. The pool was geared towards younger kids. Perfect for 5 and under. Anytime we needed something- extra pillow/towel/etc the front desk said we could come pick it up. There was some mold on the ceiling in the bathroom but otherwise the room was clean.
Stayed 1 night in Sep 2024

6/10 Okay

Linda

Stayed 1 night in Sep 2024

10/10 Excellent

Erica

Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Traveled with group, Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly hard working staff make this a pleasant surprise
Stayed 1 night in Sep 2024

10/10 Excellent

Jill

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Sep 2024

8/10 Good

Mark

Stayed 1 night in Sep 2024

10/10 Excellent

Cassandra

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Sep 2024

2/10 Terrible

John

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Treville

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 2 nights in Aug 2024

6/10 Okay

Corey

Disliked: Property conditions & facilities
Stayed 1 night in Aug 2024

8/10 Good

Kathryn

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Too bad no free breakfast anymore
Stayed 1 night in Aug 2024

10/10 Excellent

Angela

Liked: Cleanliness, staff & service, property conditions & facilities
Great hotel! The only thing not good is the sofa bed, very uncomfortable mattress. Regular beds are great!
Stayed 1 night in Aug 2024

10/10 Excellent

Jasmine

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Loved it kid friendly
Stayed 1 night in Aug 2024

6/10 Okay

Maggie

Liked: Cleanliness
The interenet was spotty and not consistant. Room wasnt as large as the picture showed when booking and the plugs didnt work in the night stand. Otherwise, nicely updated and bed was comfy. Clean. Just needed a little extra upkeep.
Stayed 1 night in Aug 2024