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Holiday Inn Express Grand Rapids Airport North by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Grand Rapids Airport North by IHG

Property amenity
Exterior
Exterior
Premium bedding, down comforters, pillowtop beds, in-room safe
Exterior

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Gym
  • Housekeeping
  • 24/7 front desk

Explore the area

Map
5405 28th Street Court SE, Grand Rapids, MI, 49546
  • MSA Fieldhouse
    ‪3 min walk‬
  • Calvin College
    ‪4 min drive‬
  • Woodland Mall
    ‪5 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Standard Room

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Queen Beds

  • 426 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, 1 King Bed (Leisure)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed (Leisure)

  • 456 sq ft
  • Sleeps 2
  • 1 King Bed

View all photos for Suite, Multiple Beds

Suite, Multiple Beds | Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, Multiple Beds

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

View all photos for Suite, 1 King Bed with Sofa bed

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Standard Room, 1 King Bed, Accessible (Communications)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Twin Beds, Accessible (Communication, Accessible Tub)

Premium bedding, down comforters, pillowtop beds, in-room safe

Standard Room, 2 Twin Beds, Accessible (Communication, Accessible Tub)

  • 350 sq ft
  • Sleeps 4
  • 2 Twin Beds

Suite, 1 Twin Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Twin Bed

View all photos for Suite, 1 King Bed with Sofa bed, Accessible (Communications)

Premium bedding, down comforters, pillowtop beds, in-room safe

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

Exterior

Holiday Inn Express & Suites Grand Rapids Airport - South by IHG

  • Pool
  • Breakfast included
  • Free airport shuttle
  • Parking included
4.5 out of 5, Wonderful, (1002)
$143 nightly
The price is $143 total
includes taxes & fees
Holiday Inn Express & Suites Grand Rapids Airport - South by IHG

About this property

Holiday Inn Express Grand Rapids Airport North by IHG

Hotel in Forest Hills
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free weekday breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite.
Holiday Inn Express Grand Rapids Airport North by IHG offers 114 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Holiday Inn Express Grand Rapids Airport North by IHG features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is served on weekdays. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff.

Holiday Inn Express Grand Rapids Airport North by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • In-room crib
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include a carbon monoxide detector, a smoke detector, and window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Grand Rapids Airport North Hotel
Holiday Inn Express Grand Rapids Airport North
Inn Express Grand Rapids
Holiday Inn Express Suites Grand Rapids Airport North
Express Rapids By Ihg Rapids
Holiday Inn Express Grand Rapids Airport North
Holiday Inn Express Grand Rapids Airport North by IHG Hotel
Holiday Inn Express Grand Rapids Airport North an IHG Hotel

Holiday Inn Express Grand Rapids Airport North by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 660 out of 1000 reviews
Rating 8 - Good. 202 out of 1000 reviews
Rating 6 - Okay. 57 out of 1000 reviews
Rating 4 - Poor. 34 out of 1000 reviews
Rating 2 - Terrible. 47 out of 1000 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Julie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great bed, very comfortable and the breakfast was good
Stayed 1 night in Feb 2025

10/10 Excellent

Twila

Liked: Cleanliness, staff & service, room comfort
The fridge in the room did not work apparently the guest before us had reported it also
Stayed 1 night in Feb 2025

10/10 Excellent

Ruth

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Manzi

Liked: Cleanliness
Stayed 2 nights in Feb 2025

2/10 Terrible

Tucker

Stayed 2 nights in Feb 2025

4/10 Poor

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service
Arrived late 1am, and front desk was terrible. I understand everyone has bad days, ( and I've stayed here before, and it was wonderful) but be kind when your in hospitality work, or find another line of work
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Nice last at the desk. Nice facility. Clean and cozy. Convenient location for a month in Grand Rapids
Stayed 1 night in Feb 2025

6/10 Okay

Keith

Business traveler
Liked: Cleanliness, property conditions & facilities, room comfort
Disliked: Staff & service

Strange experience, unlike like other IHG to date

Strange vibes at this hotel. They collect data for the local municipality - the sheet you fill out isnt for their own purposes, and you must have your exact license plate number at check in. Save yourself a walk by having it with you. In winter their parking lot may make that walk unpleasant. Not sure if was the night clerk's lack of customer service skills, my lack of patience with that, the fact the parking lot wasnt cleared of 4" snow, no spots close. or an intrusive new ordinance - which the local jurisdiction requires names, addresses, license plate numbers of hotel customers. They also require of the hotel the security camera info and lighting locations and specific room phone locations. Ordinance went into effect Jan 1 2025, so check in experience will have changed from earlier dates. Check-in and parking lot were anomalous for being unpleasant, but the Hotel room was same as IHG Holiday Inn Express - clean and decent shape. I did talk with Manager, Justin, in the AM, and he was polite and the info abt the ordinance comes from him. Site also may cater to airport parking traffic, making parking lot cleanup more difficult for the plow crew. See pics
One row of this and I moved walking in the driveway
Stayed 1 night in Feb 2025

10/10 Excellent

Arkadiusz, Bedford

Stayed 4 nights in Jan 2025

10/10 Excellent

Nathan

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Nice hotel

We changed from a crappy hotel (sonesta) near the woodland mall to this one. Much better, cleaner, everything worked, staff was great and an actual breakfast that was free when it said it was free!
Stayed 1 night in Jan 2025

10/10 Excellent

Quincee

Stayed 1 night in Jan 2025

10/10 Excellent

JENNIFER, SHELBY TOWNSHIP

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The property was wonderful! Very clean and well kept. We will be back for sure!

10/10 Excellent

JENNIFER, SHELBY TOWNSHIP

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Wonderful property. Very clean and updated. Great walk-in shower with Dove products. We will be back for sure.
Stayed 1 night in Jan 2025

8/10 Good

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great property. Very nice room. Just disappointed that the Keurig in the room didn’t work at all and the microwave turntable was struggling.
Stayed 1 night in Jan 2025

10/10 Excellent

Pam

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Jon T

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

HUMPHREY, Bronx

Business traveler, Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The hotel was very CLEAN. Their staff did an excellent job with our room. I have no complaints. First time at a holiday Inn Express. The receptionist was very courteous, pleasant and helpful. I will definitely stay there again.

10/10 Excellent

Keith

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

Brandon

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Friendly staff, clean
Stayed 1 night in Jan 2025

8/10 Good

Laurie

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Safe and economical.

Friendly front staff, reliable airport shuttle. I'd stay here again.
Stayed 2 nights in Dec 2024

2/10 Terrible

Britney

Traveled with family
Disliked: Staff & service, property conditions & facilities
Started off good. Workers were friendly. They charged my card extra money then what the hotel stay costed.. I called to ask why and they won’t give me answers. Some workers had attitude the entire time. Definitely would never stay there again.
Stayed 2 nights in Dec 2024

10/10 Excellent

Tamara

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very nice place to stay.
Stayed 1 night in Dec 2024

10/10 Excellent

Stacey

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Dec 2024

10/10 Excellent

Phil

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Room was clean. Breakfast was pret good for hotel food. We will stay again next year.
Stayed 1 night in Dec 2024

10/10 Excellent

Yamileth

Traveled with family and small children
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Always is a fantastic experience been there 😊 very clean, amazing staff , very friendly
Stayed 1 night in Nov 2024