Holiday Inn Express Grand Rapids Airport North by IHG

2.5 star property

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Photo gallery for Holiday Inn Express Grand Rapids Airport North by IHG

Property amenity
Indoor pool, open 7:00 AM to 10:00 PM, sun loungers
Exterior
Exterior
Premium bedding, down comforters, pillowtop beds, in-room safe

Reviews

8.8 out of 10
Excellent

Popular amenities

  • Housekeeping
  • Gym
  • 24/7 front desk

Explore the area

Map
5405 28th Street Court SE, Grand Rapids, MI, 49546
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪10 min drive‬

Room options

Standard Room

  • 350 sq ft
  • Sleeps 2
  • 1 Twin Bed

Standard Room, 1 King Bed, Accessible (Communications, Roll-In Shower)

  • 430 sq ft
  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Queen Beds

  • 426 sq ft
  • Sleeps 4
  • 2 Queen Beds

Standard Room, 1 King Bed (Leisure)

  • 456 sq ft
  • Sleeps 2
  • 1 King Bed

Suite, Multiple Beds

  • 500 sq ft
  • Sleeps 6
  • 2 Queen Beds and 1 Double Sofa Bed

Suite, 1 King Bed with Sofa bed

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Standard Room, 1 King Bed, Accessible (Communications)

  • Sleeps 2
  • 1 King Bed

Standard Room, 2 Twin Beds, Accessible (Communication, Accessible Tub)

  • 350 sq ft
  • Sleeps 4
  • 2 Twin Beds

Suite, 1 Twin Bed, Accessible (Communications, Roll-In Shower)

  • Sleeps 2
  • 1 Twin Bed

Suite, 1 King Bed with Sofa bed, Accessible (Communications)

  • 500 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Similar properties

About this property

Holiday Inn Express Grand Rapids Airport North by IHG

Hotel in Forest Hills
This smoke-free hotel features an indoor pool, a fitness center, and a 24-hour business center. Free weekday breakfast, free WiFi in public areas, and a free airport shuttle are also provided. Additionally, coffee/tea in a common area, a business center, and concierge services are onsite.
Holiday Inn Express Grand Rapids Airport North by IHG offers 114 accommodations with laptop-compatible safes and coffee/tea makers. Pillowtop beds feature down comforters and premium bedding. 42-inch flat-screen televisions come with satellite channels. Bathrooms include bathtubs or showers, complimentary toiletries, and hair dryers.

Guests can surf the web using the complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; local and long-distance calls are complimentary (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is offered daily and hypo-allergenic bedding can be requested.

Recreational amenities at the hotel include an indoor pool and a fitness center.

Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision.

Holiday Inn Express Grand Rapids Airport North by IHG features an indoor pool and a fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and meeting rooms. A complimentary breakfast is served on weekdays. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers barbecue grills, a vending machine, and multilingual staff.

Holiday Inn Express Grand Rapids Airport North by IHG is a smoke-free property.

A complimentary buffet breakfast is served between 6:00 AM and 9:00 AM on weekdays.

Languages

Arabic, English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available on weekdays 6:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Indoor pool
  • TV in common areas

Family friendly

  • Free crib
  • Free rollaway/extra bed
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Mini-fridge

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Proposal/romance packages

Business services

  • 24-hour business center
  • Computer station
  • Meeting rooms

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Pool loungers

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Grab bar near toilet
  • Lever door handles
  • Visual fire alarm
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible van parking
  • Wheelchairs on site

More

  • 4 floors
  • Banquet hall
  • Built in 2018
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Down comforter
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • Bathtub or shower
  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Towels provided

Entertainment

  • 42-inch flat-screen TV with satellite channels

Food and drink

  • Coffee/tea maker
  • Microwave
  • Mini-fridge

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Free local calls
  • Free long-distance calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Laptop-compatible safe
  • Phone

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 1:00 AM
Early check-in subject to availability
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
Minimum Spring Break check-in age is 21 years old
The name on the credit card used at check-in to pay for incidentals must be the primary name on the guestroom reservation
This property accepts credit cards and debit cards; cash is not accepted
Cashless transactions are available
Safety features at this property include window guards
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)

We should mention

Pool access available from 7:00 AM to 10:00 PM
Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 16 years old are not allowed in the swimming pool or fitness facility without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express Grand Rapids Airport North Hotel
Holiday Inn Express Grand Rapids Airport North
Inn Express Grand Rapids
Holiday Inn Express Suites Grand Rapids Airport North
Express Rapids By Ihg Rapids
Holiday Inn Express Grand Rapids Airport North
Holiday Inn Express Grand Rapids Airport North by IHG Hotel
Holiday Inn Express Grand Rapids Airport North an IHG Hotel

Holiday Inn Express Grand Rapids Airport North by IHG Reviews

Reviews

8.8

Excellent

Rating 10 - Excellent. 634 out of 967 reviews
Rating 8 - Good. 195 out of 967 reviews
Rating 6 - Okay. 55 out of 967 reviews
Rating 4 - Poor. 34 out of 967 reviews
Rating 2 - Terrible. 49 out of 967 reviews

9.4/10

Cleanliness

9.0/10

Staff & service

9.0/10

Amenities

9.4/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Torri, Saginaw

Liked: Cleanliness, staff & service, property conditions & facilities
I love this hotel! I love the turkey meat options.
Stayed 1 night in Nov 2024

10/10 Excellent

Rachel

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
We were allowed a later check out great staff
Stayed 1 night in Nov 2024

8/10 Good

Mark

Stayed 1 night in Nov 2024

8/10 Good

james

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Was an ok place. Nothing special
Stayed 1 night in Oct 2024

6/10 Okay

Verified traveler

Traveled with family
Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Hector, Hilliard

Stayed 2 nights in Oct 2024

8/10 Good

Heather

Traveled with family
Liked: Cleanliness
It was a convenient location. Lots to do in the area and easy to get to stuff. Property is ok. Room was decent.
Stayed 1 night in Nov 2024

6/10 Okay

Paul

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
Disliked: Room comfort
Stayed 1 night in Oct 2024

8/10 Good

Justin

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

2/10 Terrible

Bailey

Traveled with family
Disliked: Cleanliness, staff & service, amenities, property conditions & facilities
Hotel is tucked away in a dark area with just other hotels around, doesn’t feel very safe. Checked in & didn’t want a room by the elevator so we didn’t have to deal with the noise, second room was the last down a hall next to the exit on the first floor (already didn’t feel safe so not staying in that room) third room seemed fine until I pulled the sheets down and you could clearly tell someone had slept there and it smelled dirty, fourth and final room bcuz it was midnight at this point and the bed was definitely clean except for one of the pillows & the phone had something sticky all over the part that you talk in to. Got some snacks from the front desk area and one of them had expired July of 2024, it’s Oct 2024…… Definitely not staying at this location again, which is sad bcuz we chose it bcuz we have stayed in many Holiday Inns and haven't had any issues, we thought it was a good safe choice but apparently not.
Stayed 1 night in Oct 2024

10/10 Excellent

David

Stayed 1 night in Sep 2024

10/10 Excellent

Dan

Traveled with partner
I was told the property is 4 years old…looked brand new!! So bright, contemporary, beautiful! And the breakfast was among the best free food included breakfasts I’ve had. Excellent friendly shuttle driver to airport too. All-around great! Will remember this hotel for next stay.
Stayed 1 night in Oct 2024

10/10 Excellent

Michael

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Very Nice, Clean and Spacious. Very good Continental breakfast. I would recommend this hotel anytime.
Stayed 1 night in Oct 2024

10/10 Excellent

DENNIS

Traveled with partner
Liked: Staff & service, property conditions & facilities
Location
Stayed 3 nights in Oct 2024

10/10 Excellent

inessa, plano

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
VERY NICE AND CLEAN HOTEL ,GREAT BREAKFAST.
Stayed 3 nights in Oct 2024

8/10 Good

Laura K

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Oct 2024

8/10 Good

Angela M

Traveled with family
Liked: Staff & service, property conditions & facilities
Oddly enough, I loved the bed linens! I did think the public areas of the property could have been cleaner, but my room was clean and comfortable. The area is close to shopping/dining, and the staff were nice.
Stayed 1 night in Oct 2024

10/10 Excellent

DAMON J

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport and a short drive to any dining or entertainment and shopping
Stayed 2 nights in Sep 2024

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Sep 2024

4/10 Poor

Windy

Business traveler, Traveled with family
Disliked: Staff & service, property conditions & facilities
My blinds fell down on me and I had to track the desk person to tell him and then he was blaming me and saying they were remote. Im not stupid, they had a chain on them. Then he said he would send somebody at 11pm and they never showed up. So here we are no blinds for privacy. Not happy about that. Also the room has a short in it. I told the desk rep all about it. I hope the blunds get fixed. And don’t hurt anyone.
Stayed 2 nights in Sep 2024

10/10 Excellent

Jessica

Stayed 1 night in Sep 2024

10/10 Excellent

Aundrea

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Sep 2024

10/10 Excellent

Phil

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Nice Place
Two night stay. Close to airport and walking distance to food and drink. Nice place!
Stayed 2 nights in Sep 2024

10/10 Excellent

Paul

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

SanTorria

Traveled with family and small children, Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The breakfast was so great! Serve turkey sausage instead of pork! Love that option! Clean and nice too.
Stayed 1 night in Sep 2024