Hampton Inn & Suites Grand Rapids Downtown

2.5 star property

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Photo gallery for Hampton Inn & Suites Grand Rapids Downtown

Terrace/patio
Lobby
Indoor pool
Reception
In-room safe, desk, laptop workspace, blackout drapes

Reviews

9.0 out of 10
Wonderful

Popular amenities

  • Parking available
  • Hot Tub
  • Pet friendly
  • Housekeeping

Explore the area

Map
433 Dudley Place NE, Grand Rapids, MI, 49503
  • DeVos Performance Hall
    ‪3 min drive‬
  • Van Andel Arena
    ‪3 min drive‬
  • Downtown Market
    ‪3 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪16 min drive‬

Room options

Room, 2 Queen Beds, Non Smoking, Refrigerator

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

King, Studio, Non Smoking, Refrigerator & Microwave

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Studio, 2 Queen Beds, Non Smoking, Refrigerator & Microwave

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

King, Studio, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 4
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible, Non Smoking (Roll In Shower)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed with Sofa bed, Accessible, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed and 1 Double Sofa Bed

King, Accessible, Non Smoking

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Studio, 2 Queen Beds, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Studio, 2 Queen Beds, Accessible, Non Smoking

  • 400 sq ft
  • Sleeps 6
  • 2 Queen Beds

Room, 1 King Bed with Sofa bed, Non Smoking, Refrigerator

  • 325 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

Room, 2 Queen Beds, Accessible, Non Smoking

  • 325 sq ft
  • Sleeps 4
  • 2 Queen Beds

Room, 1 King Bed, Refrigerator

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Room, 1 King Bed, Accessible (Hearing)

  • 325 sq ft
  • Sleeps 2
  • 1 King Bed

Similar properties

About this property

Hampton Inn & Suites Grand Rapids Downtown

Hotel in Midtown
An indoor pool, a fitness center, and a rooftop terrace are available at this smoke-free hotel. Free buffet breakfast, free WiFi in public areas, and a free area shuttle are also provided. Other amenities include a hot tub, coffee/tea in a common area, and a business center.
Hampton Inn & Suites Grand Rapids Downtown offers 142 accommodations with safes and complimentary newspapers. 40-inch LCD televisions come with premium cable channels. Guests can make use of the in-room refrigerators and coffee/tea makers. Bathrooms include showers, bathrobes, and hair dryers.

This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision. Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub.

In addition to an indoor pool, Hampton Inn & Suites Grand Rapids Downtown provides a hot tub and a fitness center. Wireless Internet access is complimentary. Business-related amenities consist of a business center and a meeting room. A complimentary breakfast is offered each morning. A complimentary area shuttle within 1 miles is available for guests. This business-friendly hotel also offers a rooftop terrace, a vending machine, and coffee/tea in a common area. Parking is available onsite for a surcharge.

Hampton Inn & Suites Grand Rapids Downtown is a smoke-free property.

A complimentary buffet breakfast is served each morning between 7:00 AM and 9:00 AM.

Languages

English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free area shuttle up to 1 mi
  • Covered self parking on site (USD 18 per day; includes in/out privileges)
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Free buffet breakfast available daily 7:00 AM to 9:00 AM
  • Coffee and tea in common areas

Things to do

  • Gym
  • Hot tub
  • Indoor pool

Family friendly

  • Free area shuttle
  • In-room crib
  • In-room refrigerator
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • Business center
  • Meeting room

Outdoors

  • Rooftop terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • 5 accessible parking spaces
  • Assistive listening devices
  • Doorbell and phone notification
  • Elevator (50 inch wide door)
  • Handrails in stairways (36 inches high)
  • Lever door handles
  • Phone accessibility kit
  • Stair-free path to entrance
  • Visual alarms in hallways
  • Visual doorbell notification
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible public washroom
  • Wheelchair-accessible registration desk (32 inches high)
  • Wheelchair-accessible van parking

More

  • 1 building
  • 5 floors
  • Banquet hall
  • Built in 2015
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes
  • Free crib

Bathroom

  • Bathrobes
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • 40-inch LCD TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Refrigerator

More

  • Air conditioning (climate-controlled)
  • Desk
  • Free daily newspapers
  • Free local calls
  • Heating (climate-controlled)
  • Iron/ironing board
  • Laptop workspace
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 3 PM; Check-in end time: 2:30 AM
Late check-in subject to availability
Minimum check-in age: 21

Check-out

Check-out before noon
Contactless check-out available

Special check-in instructions

Guests must contact the property in advance for check-in instructions; front desk staff will greet guests on arrival at the property
To make arrangements for check-in please contact the property ahead of time using the information on the booking confirmation
If you are planning to arrive after 1:00 AM please contact the property in advance using the information on the booking confirmation

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 50 per accommodation, per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs and cats only
2 total pets

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Covered self parking fee: USD 18 per day (in/out privileges)
  • Pet fee: USD 50 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)

We should mention

Pool access available from 6:00 AM to 10:00 PM
A car is not required for transportation to and from this property
Guests under 18 years old are not allowed in the swimming pool, fitness facility, or hot tub, while guests under 18 years old are only allowed in the swimming pool, fitness facility, and hot tub with adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

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Hampton Inn & Suites Grand Rapids Downtown Reviews

Reviews

9.0

Wonderful

Rating 10 - Excellent. 672 out of 1004 reviews
Rating 8 - Good. 220 out of 1004 reviews
Rating 6 - Okay. 67 out of 1004 reviews
Rating 4 - Poor. 19 out of 1004 reviews
Rating 2 - Terrible. 26 out of 1004 reviews

9.4/10

Cleanliness

9.2/10

Staff & service

9.0/10

Amenities

9.2/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

10/10 Excellent

Sensei-Alexandre

Traveled with partner, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Quiet hotel with safe parking and plenty of restaurants near by. Certainly within walking distance of downtown yet far away enough to escape the congestion.
Stayed 1 night in Feb 2025

10/10 Excellent

Terry

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 4 nights in Feb 2025

6/10 Okay

Lindsley

Liked: Cleanliness, property conditions & facilities
Disliked: Staff & service
Stayed 1 night in Feb 2025

8/10 Good

Rick

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Being in a downtown area I expected some challenges but was never informed as to the $18.00 per day additional parking fee. This of course, added to the cost of my stay. I just wish this charge was "up front" instead of a "by the way". Caught me off guard. Overall, my stay was good... a clean, comfortable room is always appreciated. Rick B
Stayed 3 nights in Feb 2025

8/10 Good

Robert

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Checkin was great. Rooms clean and quiet.

Stayed 1 night in Feb 2025

10/10 Excellent

Rachelle

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

10/10 Excellent

Ralph

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Clean and conveiniate
Stayed 1 night in Feb 2025

10/10 Excellent

Tyson, LAS VEGAS

Liked: Staff & service, property conditions & facilities
Stayed 2 nights in Feb 2025

6/10 Okay

Michael

Stayed 1 night in Feb 2025

4/10 Poor

Kami

Disliked: Staff & service, property conditions & facilities
The walkable areas for dining was great! However, the room wasn’t clean. There were wash clothes with makeup on them left by the sink. No hand soap. Gum left on the night stand. We went to the front desk and all she did was come and grab the items left out and said “Sorry the cleaning people must have left early”
Stayed 1 night in Feb 2025

4/10 Poor

Erin

Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
Did not receive the room I booked, was dismissed and told there nothing they could do and I was out of luck and was still charged for the wrong room.
Stayed 1 night in Feb 2025

8/10 Good

Gregory

Traveled with partner
Liked: Cleanliness, staff & service
The shuttle service very friendly and knowledgeable. Enjoyed
Stayed 1 night in Feb 2025

10/10 Excellent

Rachel

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Comfortable beds, clean rooms, great pool/hot tub, and the breakfast was good.
Stayed 2 nights in Feb 2025

8/10 Good

Nicole

Liked: Cleanliness, staff & service, property conditions & facilities
I wish the parking would have been included in the price instead of a surprise when we got there
Stayed 2 nights in Feb 2025

10/10 Excellent

Leo

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice room. Felt welcomed. Left a water bottle and headphones in my room when I left. Called in to report this and Parker helped me locate and retrieve the lost items. First class.
Stayed 1 night in Feb 2025

6/10 Okay

Luke

Traveled with family
Liked: Cleanliness, amenities, property conditions & facilities
Disliked: Staff & service
The property itself was updated, spacious and I felt well laid out. The area around seemed a bit depressed but close to downtown. The pool was cold, and the hot tub had way too much foam for it to have been property maintained. The most frustrating thing was that the pool was always out of towels and when I asked for bath towels as a replacement the front desk couldn’t provide those either. That was a killer for my kids.
Stayed 2 nights in Feb 2025

6/10 Okay

Haleigh

Liked: Property conditions & facilities, room comfort
Disliked: Staff & service

Rude staff

The room was great, my only suggestion would be for curtains that actually close. You couldn't change in the room because the highway right outside could see right in. Service was lacking. Front desk personal were alright, but definitely not as friendly as you would expect. I was very very unimpressed by the staff doing the continental breakfast. First of all, they were all either dressed in pajamas, sweat suits from Victoria's secret and one was wearing a crop top and booty shorts. That's just not appropriate! And there was a woman who was so rude to me. I asked as they were closing up the doors if I could quick grab a glass of juice, (there were still guests in there finishing up getting their food) and she stared at me like I was stupid and said nothing. So I said" if not, that's okay", since it seemed like she didn't like that question. Then she said "c'mon!" Super rudely to me. I honestly was shocked and speechless at their behavior and instantly wanted to leave.
Stayed 2 nights in Feb 2025

10/10 Excellent

Sara

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

10/10 Excellent

David

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Very pleasant staff. Would stay here again if needed.
Stayed 1 night in Feb 2025

8/10 Good

Kate

Stayed 1 night in Jan 2025

10/10 Excellent

Chris

Business traveler, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

8/10 Good

Kim

Stayed 1 night in Jan 2025

8/10 Good

Karen

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Great hotel, would definitely stay at again

Great location for access to the hospital (Corewell) and also a great Italian restaurant just a short walk away. Appreciated the attached parking ramp. Staff seemed friendly and helpful. The only complaint was on our day of check out, which was at noon, the cleaning people pounded on the door and attempted to enter the room at 8:45am. The Do Not Disturb sign was on the door. When I yelled through the door that i wasn't interested, they left, but pounded on the door again at 10 am. This was unacceptable to me especially since check out wasn't until noon.
Stayed 2 nights in Jan 2025

10/10 Excellent

Cassie

Traveled with family and small children, Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice visit
Stayed 1 night in Jan 2025

10/10 Excellent

Israel

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
A
Stayed 1 night in Jan 2025