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CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

3.0 star property

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Photo gallery for CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

Individually decorated, individually furnished, desk, laptop workspace
Meeting facility
Lobby
Ballroom
Restaurant

Reviews

8.4 out of 10
Very good

Popular amenities

  • Parking available
  • Room service
  • Spa
  • Bar
  • Housekeeping

Explore the area

Map
83 Monroe Center St NW, Grand Rapids, MI, 49503
  • Grand Rapids Civic Theatre
    ‪3 min walk‬
  • Grand Rapids Children's Museum
    ‪4 min walk‬
  • Van Andel Arena
    ‪4 min walk‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪19 min drive‬

Room options

Standard Room, 1 Queen Bed, Non Smoking (Faces Street Larger Room)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Larger Room)

Standard Room, 1 King Bed, Non Smoking (Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

Standard Room, 1 King Bed, Non Smoking (Soaking Tub) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Soaking Tub)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

Standard Room, 1 Queen Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking (Faces Street)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 Queen Bed, Non Smoking

Standard Room, 1 Queen Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 Queen Bed, Non Smoking

  • Sleeps 2
  • 1 Queen Bed

View all photos for Standard Room, 1 King Bed, Non Smoking

Standard Room, 1 King Bed, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Steet Larger Room)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 1 King Bed, Non Smoking (Faces Street)

Standard Room, 1 King Bed, Non Smoking (Faces Street) | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 1 King Bed, Non Smoking (Faces Street)

  • Sleeps 2
  • 1 King Bed

View all photos for Standard Room, 2 Queen Beds, Non Smoking

Standard Room, 2 Queen Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, 2 Queen Beds, Non Smoking

  • Sleeps 4
  • 2 Queen Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 Queen Bed and 1 Double Bed

Standard Room, 2 Double Beds, Non Smoking (Faces Street)

  • Sleeps 4
  • 2 Double Beds

Standard Room, 2 Double Beds, Non Smoking

  • Sleeps 4
  • 2 Double Beds

Room, 2 Double Beds, Accessible, Non Smoking

  • Sleeps 4
  • 2 Double Beds

View all photos for Standard Room, Multiple Beds, Non Smoking

Standard Room, Multiple Beds, Non Smoking | Individually decorated, individually furnished, desk, laptop workspace

Standard Room, Multiple Beds, Non Smoking

  • Sleeps 4
  • 1 King Bed and 1 Double Bed

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Exterior

Residence Inn by Marriott Grand Rapids Downtown

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.8 out of 5, Exceptional, (902)
The price is $152
per night
$180 total
includes taxes & fees
Mar 3 - Mar 4
Residence Inn by Marriott Grand Rapids Downtown

About this property

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection

3-star hotel in Downtown Grand Rapids
This smoke-free hotel features a restaurant, a 24-hour fitness center, and a bar/lounge. WiFi in public areas is free. Other amenities include a snack bar/deli, a coffee shop/cafe, and self parking.
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection offers 48 air-conditioned accommodations with MP3 docking stations and designer toiletries. Each accommodation is individually furnished and decorated. Flat-screen televisions come with premium satellite channels. Bathrooms include showers, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Housekeeping is provided daily.

Recreational amenities at the hotel include a 24-hour fitness center.
Guests can pamper themselves by indulging in the onsite spa services. Services include manicures and pedicures.
The hotel offers a restaurant, a coffee shop/cafe, and a snack bar/deli. A bar/lounge is on site where guests can unwind with a drink. Public areas are equipped with complimentary wireless Internet access. 2 meeting rooms are available. This boutique hotel also offers a 24-hour fitness center, spa services, and coffee/tea in a common area. Parking is available onsite for a surcharge.

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection is a smoke-free property.

CitySen Lounge - Onsite restaurant.
Room service (during limited hours) is available.

Languages

English

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Offsite parking available (USD 24 per night)
  • Street parking available
  • Self parking on site (USD 24 per night)

Food and drink

  • A bar/lounge
  • A coffee shop/cafe
  • A restaurant
  • Coffee and tea in common areas
  • Snack bar/deli

Restaurants on site

  • CitySen Lounge

Things to do

  • 24-hour gym
  • TV in common areas

Family friendly

  • Free crib
  • Snack bar/deli

Conveniences

  • 24-hour front desk
  • Hair salon
  • Luggage storage
  • Safe at front desk
  • Shared microwave

Guest services

  • Housekeeping (daily)
  • Proposal/romance packages
  • Wedding services

Business services

  • 2 meeting rooms

Spa

  • Manicures/pedicures

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Braille/raised signage
  • Elevator
  • Wheelchair accessible (may have limitations)

More

  • 2 buildings
  • 5 floors
  • Banquet hall
  • Built in 2011
  • Smoke-free property

Room amenities

Bedroom

  • Bedsheets provided
  • Free crib

Bathroom

  • Designer toiletries
  • Hair dryer
  • Private bathroom
  • Shower
  • Towels provided

Entertainment

  • Flat-screen TV with premium satellite channels
  • MP3 dock

Food and drink

  • Limited room service

More

  • Air conditioning
  • Desk
  • Desk chair
  • Individual decor
  • Individual furnishings
  • Iron/ironing board
  • Laptop workspace
  • Phone

Policies

Check-in

Check-in start time: 4:00 PM; Check-in end time: anytime
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets not allowed (service animals are welcome, and are exempt from fees)

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Self parking fee: USD 24.00 per night
  • Nearby parking fee: USD 24.00 per night (400 ft away)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted

Property is also known as

CityFlatsHotel Grand Rapids Hotel
CityFlatsHotel Hotel
CityFlatsHotel Grand Rapids
CityFlatsHotel
CityFlatsHotel Grand Rapids
CityFlatsHotel Grand Rapids Ascend Hotel Collection
CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Hotel

CityFlatsHotel - Grand Rapids, Ascend Hotel Collection Reviews

Reviews

8.4

Very Good

Rating 10 - Excellent. 477 out of 1007 reviews
Rating 8 - Good. 291 out of 1007 reviews
Rating 6 - Okay. 135 out of 1007 reviews
Rating 4 - Poor. 74 out of 1007 reviews
Rating 2 - Terrible. 30 out of 1007 reviews

8.8/10

Cleanliness

9.0/10

Staff & service

7.8/10

Amenities

8.6/10

Property conditions & facilities

8.8/10

Eco-friendliness

Reviews

8/10 Good

Christine

Traveled with partner
Liked: Staff & service, amenities, property conditions & facilities
The hotel was in a great location, right downtown Grand Rapids and near Van Andel Arena. Hotel was clean and inviting, and had a great view of the downtown street. Room was smaller but clean. Could have used some maintenance updates but overall it was a nice room.
Stayed 1 night in Nov 2024

6/10 Okay

Eileen

Traveled with partner
Liked: Cleanliness, staff & service
Guess I should have done my homework a little more. No mini fridge or microwave in room. Nowhere to park except street or garage. Garage parking is expensive, so luckily found a street spot second night. Accommodations were good for what we needed.
Stayed 2 nights in Nov 2024

8/10 Good

Dylan

Liked: Cleanliness, staff & service, property conditions & facilities
Nice hotel
Stayed 1 night in Nov 2024

10/10 Excellent

Lori

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

4/10 Poor

Shannon

Stayed 1 night in Oct 2024

8/10 Good

Nicole

Liked: Property conditions & facilities
Close to everything dien
Stayed 1 night in Nov 2024

10/10 Excellent

Verified traveler

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

8/10 Good

Jodi

Liked: Cleanliness, staff & service, property conditions & facilities
Fun and modern rooms
Stayed 1 night in Nov 2024

8/10 Good

Jeremey

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Had a great stay here, staff was really kind and it was in a great spot between the parking garage and the sports arena. The walls are pretty thin but other than that not much to complain about.
Stayed 1 night in Nov 2024

6/10 Okay

Julia

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities
For the amount that we prayed for this property, it was quite subpar. There was only one attendant working the desk and they were in the restroom when we arrived and we had to wait about 10 minutes to check in. We were trying to get to a concert on time and no one else was able to help us. Paying around $500 a night for a room, I would expect the property to be able to staff coverage adequately. The room itself was very plain and ordinary. It was walkable and convenient. I probably would not choose this property again.
Stayed 1 night in Sep 2024

10/10 Excellent

Patrick

Stayed 1 night in Nov 2024

10/10 Excellent

Scott

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All good, I will definitely stay here again if I visit Grand Rapids in the future. Highly recommended!
Stayed 1 night in Nov 2024

8/10 Good

John A

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Beds were comfortable. Staff was extremely friendly. Restaurants were close by.
Stayed 1 night in Nov 2024

6/10 Okay

Angelo

Liked: Staff & service
Disliked: Cleanliness, property conditions & facilities
Too many things to complaint about let’s just we won’t be staying there afain
Stayed 1 night in Nov 2024

10/10 Excellent

Helen

Traveled with group
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Doug

Liked: Property conditions & facilities
Great location. Easy walking too many attractions
Stayed 1 night in Nov 2024

8/10 Good

YUN

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Oct 2024

10/10 Excellent

Edith

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Everyone from the host upon checking in, to the housekeeping staff, to the breakfast staff was absolutely kind, patient, helpful, and AWESOME!!!!
Stayed 1 night in Oct 2024

10/10 Excellent

Saralinna

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 4 nights in Oct 2024

8/10 Good

Jon A

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Excellent price. Large room with high ceilings. Good price/value proposition. Spartan furnishings. Overly scented. We’d stay there again.
Stayed 2 nights in Oct 2024

6/10 Okay

Rachel

Liked: Room comfort
Stayed 3 nights in Oct 2024

10/10 Excellent

Tom

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Oct 2024

10/10 Excellent

Allyson

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The staff were incredibly friendly and helpful. The building felt secure, especially needing to use a key card for the elevator. The room was smaller but clean and met our needs for the duration of our stay.
Stayed 2 nights in Oct 2024

8/10 Good

Willie

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Oct 2024

8/10 Good

Reza, Oconomowoc

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Nice boutique style hotel…didn’t include parking in the price of the room. Didn’t like not having that already arranged for the obvious reasons.
Stayed 4 nights in Oct 2024