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Candlewood Suites Grand Rapids Airport by IHG

2.5 star property

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Photo gallery for Candlewood Suites Grand Rapids Airport by IHG

Property amenity
Exterior
Desk, blackout drapes, soundproofing, iron/ironing board
Full-size fridge, microwave, stovetop, dishwasher
Exterior

Reviews

7.6 out of 10
Good

Popular amenities

  • Kitchen
  • Parking available
  • Pool
  • Gym
  • Housekeeping

Explore the area

Map
5401 28th Street Ct Se, Grand Rapids, MI, 49546
  • MSA Fieldhouse
    ‪3 min walk‬
  • Calvin College
    ‪4 min drive‬
  • Woodland Mall
    ‪5 min drive‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪7 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Dining Area)

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom (Dining Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Bathtub)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible (Mobility, Bathtub)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Transfer Shower)

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communication, Transfer Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Accessible Tub)

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (1 King)

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom (1 King)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Lobby

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Free airport shuttle
  • Pet friendly
  • Parking included
4.0 out of 5, Very Good, (1566)
$170 nightly
The price was $200
The price is $170 total
includes taxes & fees
Sonesta Hotel Grand Rapids Airport

About this property

Candlewood Suites Grand Rapids Airport by IHG

Hotel in Forest Hills
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a business center, conference space, and concierge services are onsite. Weekly housekeeping is available.
Candlewood Suites Grand Rapids Airport by IHG offers 117 air-conditioned accommodations with coffee/tea makers and hair dryers. 81-cm LED televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Candlewood Suites Grand Rapids Airport by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and 3 meeting rooms. Event facilities measuring 2917 square feet (271 square meters) include conference space. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Candlewood Suites Grand Rapids Airport by IHG is a smoke-free property.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Free self parking on site
  • Uncovered extended parking on site (USD 30 per stay)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Basketball
  • Indoor pool
  • TV in common areas
  • Volleyball

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 24-hour business center
  • 3 meeting rooms
  • Computer station
  • Conference space

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 81-cm LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 12.50 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 30.00 per stay
  • Pet fee: USD 12.50 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a carbon monoxide detector, a fire extinguisher, and a smoke detector
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express GRAND RAPIDS AIRPORT
Holiday Inn Express Hotel GRAND RAPIDS AIRPORT
Holiday Inn Grand Rapids
Grand Rapids Holiday Inn
Holiday Inn Express Hotel And Suites Grand Rapids Airport
Candlewood Suites Grand Rapids Airport Hotel
Hotel Candlewood Suites Grand Rapids Airport Grand Rapids
Grand Rapids Candlewood Suites Grand Rapids Airport Hotel
Hotel Candlewood Suites Grand Rapids Airport
Candlewood Suites Grand Rapids Airport Grand Rapids
Holiday Inn Express Hotel Suites Grand Rapids Airport
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites Grand Rapids

Candlewood Suites Grand Rapids Airport by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 380 out of 1001 reviews
Rating 8 - Good. 298 out of 1001 reviews
Rating 6 - Okay. 151 out of 1001 reviews
Rating 4 - Poor. 84 out of 1001 reviews
Rating 2 - Terrible. 88 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.4/10

Amenities

7.6/10

Property conditions & facilities

7.4/10

Eco-friendliness

Reviews

8/10 Good

Jason

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Feb 2025

8/10 Good

Kaylene

Traveled with family
Liked: Cleanliness, staff & service
Needs an update but worked for a night
Stayed 1 night in Feb 2025

8/10 Good

Andy

Used it to sleep
Stayed 1 night in Feb 2025

10/10 Excellent

Laura

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Good Stay

Very nice and quiet. Nice kitchen facilities.
Stayed 3 nights in Jan 2025

10/10 Excellent

JoAnn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

Best customer service ever!

I work in the hospitality industry as a guest service agent (aka front desk) so I appreciate anyone working the same job! I just want to say, Shante was literally one of the BEST most professional, kind, and supportive agent I’ve ever met! My stay was delayed by 2 hours, and Shante made sure my, also beyond amazing, shuttle driver Justin. Never did I feel like a pain or that I was putting them how! The hotel itself needs to put down some boundaries I.e excessive marijuana smoking, folks fighting at all hours of the night, but Shante made my night! Honestly, all front desk staff was wonderful! I’d definitely stay here again because of them! ❤️
Stayed 1 night in Jan 2025

10/10 Excellent

Michael

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

Sean

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Best valued hotel I've seen in Grand rapids. Very affordable.
Stayed 1 night in Jan 2025

10/10 Excellent

Evelyn

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 2 nights in Jan 2025

8/10 Good

John

Traveled with partner
Liked: Cleanliness, staff & service
It needs updates
Stayed 1 night in Jan 2025

6/10 Okay

James

Liked: Staff & service, property conditions & facilities
Disliked: Cleanliness
Stayed 1 night in Jan 2025

8/10 Good

Mary

Stayed 1 night in Dec 2024

8/10 Good

Abigail

Liked: Cleanliness, staff & service, property conditions & facilities
The staff was excellent, especially David who was able to secure a late check-out for me. The room was squeaky clean, the bed was comfortable, the sheets and pillows were perfect, the shower was hot and had great water pressure, and the kitchen in the king suite was spacious and well-stocked. 10/10 for all of this. The downside was that I woke up to a beeping sound at 6:40am, which cut through the fan I had left on. I turned off the fan, the beeping was still going. Checked the hallway and outside the window, only to realize it was an alarm clock in the room next to me. With walls so thin, they shouldn't book people in adjoining rooms. I was up for hours before I was able to fall back asleep after than. Not super restful. I would still book this property again, but I would make sure to bring ear plugs.
Stayed 1 night in Dec 2024

10/10 Excellent

Kyle

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
All around it was one of my better experiences at a hotel
Stayed 1 night in Dec 2024

10/10 Excellent

Jeanne

Stayed 1 night in Nov 2024

10/10 Excellent

Kalin

Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Israel

Liked: Amenities, property conditions & facilities
Stayed 1 night in Nov 2024

10/10 Excellent

Israel

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

John

Disliked: Property conditions & facilities

Inexpensive and shuttle to the airport

It was fine. Out dated bath accessories. Many people who looked like they were there as a shelter for immigrants. Many people walking the halls.
Stayed 1 night in Nov 2024

2/10 Terrible

Chad

Liked: Cleanliness
Disliked: Staff & service

They don’t care!

There was a couple in the next room screaming and yelling all night and morning. 3 calls to the front desk and nothing was done about it. No sleep was had!
Stayed 1 night in Nov 2024

10/10 Excellent

Fonda, Carlisle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, shuttle service, cost/value for the accommodations. I will definitely stay there again in the future.
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024