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Candlewood Suites Grand Rapids Airport by IHG

2.5 star property

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Photo gallery for Candlewood Suites Grand Rapids Airport by IHG

Property amenity
Full-size fridge, microwave, stovetop, dishwasher
Exterior
Exterior
Desk, blackout drapes, soundproofing, iron/ironing board

Reviews

7.6 out of 10
Good

Popular amenities

  • Parking available
  • Free airport shuttle
  • Pool
  • Housekeeping
  • Gym
  • Pet friendly

Explore the area

Map
5401 28th Street Ct Se, Grand Rapids, MI, 49546
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪12 min drive‬

Room options

View all photos for Suite, 1 Bedroom (Dining Area)

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom (Dining Area)

  • Sleeps 4
  • 1 King Bed

View all photos for Suite, 1 Bedroom, Accessible (Mobility, Bathtub)

Full-size fridge, microwave, stovetop, dishwasher

Suite, 1 Bedroom, Accessible (Mobility, Bathtub)

  • Sleeps 6
  • 2 Queen Beds

Suite, 1 Bedroom

  • Sleeps 6
  • 2 Queen Beds

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Transfer Shower)

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communication, Transfer Shower)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 1 King Bed

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 King Bed

  • Sleeps 2
  • 1 King Bed

View all photos for Studio Suite

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite

  • Sleeps 2
  • 1 Twin Bed

View all photos for Studio Suite, 1 Queen Bed, Accessible (Communication, Accessible Tub)

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 1 Queen Bed, Accessible (Communication, Accessible Tub)

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds

  • Sleeps 4
  • 2 Queen Beds

View all photos for Suite, 1 Bedroom (1 King)

Desk, blackout drapes, soundproofing, iron/ironing board

Suite, 1 Bedroom (1 King)

  • Sleeps 4
  • 1 King Bed

View all photos for Studio Suite, 1 Queen Bed

Full-size fridge, microwave, stovetop, dishwasher

Studio Suite, 1 Queen Bed

  • Sleeps 2
  • 1 Queen Bed

View all photos for Studio Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

Desk, blackout drapes, soundproofing, iron/ironing board

Studio Suite, 2 Queen Beds, Accessible (Communication, Accessible Tub)

  • Sleeps 4
  • 2 Queen Beds

Similar properties

Exterior

Sonesta Hotel Grand Rapids Airport

  • Pool
  • Hot Tub
  • Free airport shuttle
  • Pet friendly
4.0 out of 5, Very Good, (1262)
The price is $93
per night
$109 total
includes taxes & fees
Mar 6 - Mar 7
Sonesta Hotel Grand Rapids Airport

About this property

Candlewood Suites Grand Rapids Airport by IHG

Hotel in Forest Hills
Along with an indoor pool, this smoke-free hotel has a 24-hour fitness center and a 24-hour business center. Free WiFi in public areas, free self parking, and a free airport shuttle are also provided. Additionally, a business center, conference space, and concierge services are onsite. Weekly housekeeping is available.
Candlewood Suites Grand Rapids Airport by IHG offers 117 air-conditioned accommodations with coffee/tea makers and hair dryers. 81-cm LED televisions come with premium cable channels. Kitchens offer full-sized refrigerators/freezers, stovetops, microwaves, and separate dining areas. Bathrooms include shower/tub combinations and complimentary toiletries.

This Grand Rapids hotel provides complimentary wireless Internet access. Business-friendly amenities include desks and phones; free local calls are provided (restrictions may apply). Additionally, rooms include irons/ironing boards and blackout drapes/curtains. Housekeeping is provided daily.

Recreational amenities at the hotel include an indoor pool and a 24-hour fitness center.

Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

Candlewood Suites Grand Rapids Airport by IHG features an indoor pool and a 24-hour fitness center. A computer station is located on site and wireless Internet access is complimentary. This hotel offers access to a 24-hour business center and 3 meeting rooms. Event facilities measuring 2917 square feet (271 square meters) include conference space. A roundtrip airport shuttle is complimentary to guests (available on request). This business-friendly hotel also offers a terrace, barbecue grills, and a vending machine. Complimentary self parking is available on site.

Candlewood Suites Grand Rapids Airport by IHG is a smoke-free property.

Languages

Arabic, English, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi
  • Available in some public areas: Free WiFi

Parking and transportation

  • Free roundtrip airport shuttle from 4:00 AM to midnight at scheduled times and on request
  • Free self parking on site
  • Uncovered extended parking on site (USD 30 per stay)
  • Wheelchair-accessible parking available

Things to do

  • 24-hour gym
  • Basketball
  • Indoor pool
  • TV in common areas
  • Volleyball

Family friendly

  • In-room full-sized refrigerator/freezer
  • In-room kitchen
  • In-room microwave
  • Indoor pool
  • Laundry facilities
  • Separate in-room dining area
  • Soundproofed rooms

Conveniences

  • 24-hour front desk
  • Free newspapers in lobby
  • Gift shop/newsstand
  • Guidebooks
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)

Business services

  • 2,917 square feet of conference space
  • 24-hour business center
  • 3 meeting rooms
  • Computer station

Outdoors

  • Barbecue grill
  • Garden
  • Picnic area
  • Terrace

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Pool hoist on site
  • Stair-free path to entrance
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible parking
  • Wheelchair-accessible path of travel
  • Wheelchair-accessible registration desk

More

  • 1 building
  • 3 floors
  • Banquet hall
  • Built in 2000
  • Smoke-free property
  • Traditional architecture

Room amenities

Bedroom

  • Bedsheets provided
  • Blackout drapes

Bathroom

  • Free toiletries
  • Hair dryer
  • Private bathroom
  • Shower/bathtub combination
  • Towels provided

Entertainment

  • 81-cm LED TV with premium cable channels

Food and drink

  • Coffee/tea maker
  • Cookware, dishware, and utensils
  • Dishwasher
  • Full-sized refrigerator/freezer
  • Kitchen
  • Microwave
  • Separate dining area
  • Stovetop

More

  • Air conditioning
  • Connecting rooms available
  • Desk
  • Free local calls
  • Heating
  • Iron/ironing board
  • Phone
  • Soundproofed rooms

Policies

Check-in

Check-in start time: 3:00 PM; Check-in end time: anytime
Contactless check-in available
Minimum check-in age: 21

Check-out

Check-out before 11 AM
Contactless check-out available
Late check-out subject to availability
A late check-out fee will be charged
Express check-out available

Special check-in instructions

This property offers transfers from the airport; guests must contact the property with arrival details before travel, using the contact information on the booking confirmation
Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 12.50 per accommodation, per day
Service animals are welcome, and are exempt from fees
Welcoming dogs only
2 total (up to 40 lbs per pet)
Specific rooms only; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Rollaway/extra beds are not available
Cribs (infant beds) are not available

Property payment types

Important information

Optional extras

  • Uncovered extended parking fee: USD 30.00 per stay
  • Pet fee: USD 12.50 per accommodation, per day
  • Service animals are exempt from fees
  • Late check-out is available for a fee (subject to availability)

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards; cash is not accepted
Cashless transactions are available
Noise-free guestrooms cannot be guaranteed
Safety features at this property include a fire extinguisher
This property affirms that it follows the cleaning and disinfection practices of Clean Promise (IHG)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Pool access available from 8:00 AM to 10:00 PM
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Alcohol is not served at this property
Children under 17 years old are not allowed in the swimming pool, fitness facility, or hot tub without adult supervision
This property welcomes guests of all sexual orientations and gender identities (LGBTQ+ friendly)

Property is also known as

Holiday Inn Express GRAND RAPIDS AIRPORT
Holiday Inn Express Hotel GRAND RAPIDS AIRPORT
Holiday Inn Grand Rapids
Grand Rapids Holiday Inn
Holiday Inn Express Hotel And Suites Grand Rapids Airport
Candlewood Suites Grand Rapids Airport Hotel
Hotel Candlewood Suites Grand Rapids Airport Grand Rapids
Grand Rapids Candlewood Suites Grand Rapids Airport Hotel
Hotel Candlewood Suites Grand Rapids Airport
Candlewood Suites Grand Rapids Airport Grand Rapids
Holiday Inn Express Hotel Suites Grand Rapids Airport
Candlewood Suites Hotel
Candlewood Suites
Candlewood Suites Grand Rapids

Candlewood Suites Grand Rapids Airport by IHG Reviews

Reviews

7.6

Good

Rating 10 - Excellent. 375 out of 1001 reviews
Rating 8 - Good. 305 out of 1001 reviews
Rating 6 - Okay. 149 out of 1001 reviews
Rating 4 - Poor. 85 out of 1001 reviews
Rating 2 - Terrible. 87 out of 1001 reviews

8.2/10

Cleanliness

8.2/10

Staff & service

7.2/10

Amenities

7.8/10

Property conditions & facilities

7.2/10

Eco-friendliness

Reviews

10/10 Excellent

Israel

Liked: Property conditions & facilities
Stayed 1 night in Nov 2024

6/10 Okay

John

Disliked: Property conditions & facilities
Inexpensive and shuttle to the airport
It was fine. Out dated bath accessories. Many people who looked like they were there as a shelter for immigrants. Many people walking the halls.
Stayed 1 night in Nov 2024

2/10 Terrible

Chad

Liked: Cleanliness
Disliked: Staff & service
They don’t care!
There was a couple in the next room screaming and yelling all night and morning. 3 calls to the front desk and nothing was done about it. No sleep was had!
Stayed 1 night in Nov 2024

10/10 Excellent

Fonda, Carlisle

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Close to airport, shuttle service, cost/value for the accommodations. I will definitely stay there again in the future.
Stayed 1 night in Oct 2024

10/10 Excellent

Leslie

Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 3 nights in Oct 2024

10/10 Excellent

Brenda

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

10/10 Excellent

Scott

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Stayed 4 nights in Sep 2024

8/10 Good

Henry

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

albert

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Sep 2024

8/10 Good

Richard A

Liked: Cleanliness, staff & service
I commend this hotel for only charging $12.50 per night per pet. Other hotels I checked in the area charged almost 10 times that. Our suite was clean and comfortable. The property outdoors was not - construction workers hanging around their trucks, people leaving rocks to hold doors on the side or back, people hanging around. I was so impressed by the low pet fee, I didn’t notice there wasn’t a complimentary breakfast. We were supposed to use the dog walk area, but never saw it. Staff was friendly.
Stayed 2 nights in Aug 2024

10/10 Excellent

Jason

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Close to airport and Meijers
Great location. Priced right. Very comfortable.
Stayed 1 night in Jul 2024

8/10 Good

Christina

Stayed 1 night in Aug 2024

10/10 Excellent

Ann

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Laundry facilities.
Stayed 2 nights in Jul 2024

8/10 Good

Cathy

Stayed 1 night in Jul 2024

10/10 Excellent

Laura

Traveled with group, Traveled with family
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Hotel was decently clean, not super updated and beds were not comfortable, but overall a good experience for a single night.
Stayed 1 night in Jul 2024

10/10 Excellent

Robin

Stayed 1 night in Jul 2024

10/10 Excellent

Kelly

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jul 2024

8/10 Good

PETER, PASSAIC

Stayed 6 nights in Jun 2024

10/10 Excellent

Kathy

Stayed 1 night in Jun 2024

6/10 Okay

John

Business traveler, Traveled with pets, Traveled with family
Not a bad place kind of in a weird area back behind everything overall, I would stay here again
Stayed 2 nights in May 2024

10/10 Excellent

Tanya

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The location is excellent, very clean, the Lending cabinet is the best idea I’ve seen in a very long time. We did want our room cleaned, stayed ten days but wasn’t done. We got our linens from the front desk so that was alright. The gentleman working the front desk in the evenings… didn’t catch his name is constantly cleaning and had the best personality. He was super helpful and very pleasant. The driveway coming in to the property however… huge potholes and very rough. We would absolutely stay again and plan to on our next visit.
Stayed 10 nights in Apr 2024

4/10 Poor

Eric

Business traveler, Traveled with family
Disliked: Cleanliness, property conditions & facilities
Smelled like smoke and could not stay there.
Stayed 2 nights in May 2024

8/10 Good

Joan

Traveled with family
Liked: Cleanliness
Okay, but needs updates.
Stayed 1 night in May 2024

10/10 Excellent

Frederick, FREMONT

Business traveler
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Was a pleasure. Will use again
Stayed 7 nights in Apr 2024

10/10 Excellent

Kelly R

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
The outsiide of the hotel and property looks a bit outdated. The room itself was unexpectedly fabulous by comparison. Full kitchen, beautiful cupboards, dishwasher, full fridge, super clean, huge soft king bed and pillows that I now want to buy. I slept better than I have in months. The front desk clerk was friendly and I saw him running around working in various locations. We stayed two days for a volleyball tournament anx it was very affordable, especially considering it was GVSU graduation weekend.
Stayed 2 nights in Apr 2024