See all properties

Amway Grand Plaza, Curio Collection by Hilton

4.0 star property

Choose dates to view prices

Photo gallery for Amway Grand Plaza, Curio Collection by Hilton

Exterior
Lobby
Room, 2 Queen Beds, Non Smoking, River View | Premium bedding, pillowtop beds, in-room safe, desk
Front of property - evening/night
Indoor pool

Reviews

8.6 out of 10
Excellent

Popular amenities

  • Hot Tub
  • Spa
  • Bar
  • Pool
  • Pet friendly

Explore the area

Map
187 Monroe Ave Nw, Grand Rapids, MI, 49503
  • DeVos Performance Hall
    ‪2 min walk‬
  • DeVos Place Convention Center
    ‪3 min walk‬
  • Van Andel Arena
    ‪5 min walk‬
  • Grand Rapids, MI (GRR-Gerald R. Ford Intl.)
    ‪17 min drive‬

Room options

View all photos for Room, 1 King Bed, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 1 King Bed, Non Smoking

  • 350 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed, Non Smoking (Plaza)

Luxury Suite, 1 King Bed, Non Smoking (Plaza) | Premium bedding, pillowtop beds, in-room safe, desk

Luxury Suite, 1 King Bed, Non Smoking (Plaza)

  • City view
  • 1012 sq ft
  • Sleeps 4
  • 1 King Bed

View all photos for Room, 1 King Bed, Non Smoking, River View

Combined shower/tub, eco-friendly toiletries, hair dryer, towels

Room, 1 King Bed, Non Smoking, River View

  • River view
  • 452 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Tower

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Tower | Premium bedding, pillowtop beds, in-room safe, desk

Luxury Suite, 1 King Bed with Sofa bed, Non Smoking, Tower

  • City view
  • 614 sq ft
  • Sleeps 4
  • 1 King Bed and 1 Double Sofa Bed

View all photos for Junior Suite, 1 King Bed, Non Smoking

Junior Suite, 1 King Bed, Non Smoking | Living area | 42-inch plasma TV with premium channels, TV

Junior Suite, 1 King Bed, Non Smoking

  • 538 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Superior Room, 1 King Bed, Non Smoking

Superior Room, 1 King Bed, Non Smoking | Premium bedding, pillowtop beds, in-room safe, desk

Superior Room, 1 King Bed, Non Smoking

  • City view
  • 506 sq ft
  • Sleeps 3
  • 1 King Bed

View all photos for Room, 2 Queen Beds, Non Smoking

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking

  • City view
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Superior Suite, 2 Queen Beds

Premium bedding, pillowtop beds, in-room safe, desk

Superior Suite, 2 Queen Beds

  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Non Smoking, River View

Room, 2 Queen Beds, Non Smoking, River View | Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Non Smoking, River View

  • River view
  • 450 sq ft
  • Sleeps 4
  • 2 Queen Beds

View all photos for Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

Premium bedding, pillowtop beds, in-room safe, desk

Room, 2 Queen Beds, Accessible, Non Smoking (Roll-in Shower)

  • City view
  • 355 sq ft
  • Sleeps 4
  • 2 Queen Beds

Similar properties

Terrace/patio

Residence Inn by Marriott Grand Rapids Downtown

  • Pool
  • Breakfast included
  • Pet friendly
  • Free WiFi
4.8 out of 5, Exceptional, (1006)
$636 nightly
The price is $636 total
includes taxes & fees
Residence Inn by Marriott Grand Rapids Downtown

About this property

Amway Grand Plaza, Curio Collection by Hilton

Grand Rapids hotel connected to the convention center, steps from DeVos Performance Hall
This smoke-free hotel features 4 restaurants, a full-service spa, and an indoor pool. WiFi in public areas is free. Other amenities include 4 bars/lounges, a fitness center, and a coffee shop/cafe.
Amway Grand Plaza, Curio Collection by Hilton offers 656 accommodations with laptop-compatible safes and safes. Pillowtop beds feature premium bedding. Plasma televisions are featured in guestrooms. Bathrooms include shower/tub combinations, complimentary toiletries, and hair dryers.

This Grand Rapids hotel provides complimentary wired and wireless Internet access. Business-friendly amenities include desks, desk chairs, and phones. Additionally, rooms include coffee/tea makers and irons/ironing boards. A nightly turndown service is provided and housekeeping is offered daily. Amenities available on request include hypo-allergenic bedding.

An indoor pool and a hot tub are on site. Other recreational amenities include a fitness center.

Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision.

The recreational activities listed below are available either on site or nearby; fees may apply.

The onsite spa has 4 treatment rooms including rooms for couples. Services include deep-tissue massages, hot stone massages, sports massages, and Swedish massages. A variety of treatment therapies are provided, including aromatherapy. The spa is equipped with a sauna.

The spa is open select days. Children under 18 years old are not allowed in the spa without adult supervision.

In addition to a full-service spa, Amway Grand Plaza, Curio Collection by Hilton features an indoor pool and a hot tub. Dining is available at one of the hotel's 4 restaurants and guests can grab coffee at the coffee shop/café. The property also has a grocery/convenience store. Guests can unwind with a drink at one of the hotel's 4 bars/lounges. Wired and wireless Internet access is complimentary.

This hotel offers access to 46 meeting rooms and limo/town car service. Event facilities measuring 47124 square feet (4378 square meters) include conference space. This business-friendly hotel also offers a fitness center, a vending machine, and multilingual staff. Onsite parking is available (surcharge), along with a car charging station.

Amway Grand Plaza, Curio Collection by Hilton is a smoke-free property.

To-go breakfasts are available for a surcharge and are served each morning between 7:00 AM and 11:00 AM.
Ruths Chris Steakhouse - This steakhouse serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available.
MDRD - This restaurant serves dinner only. Guests can enjoy drinks at the bar. A children's menu is available. Open select days.
The Kitchen by Wolfgang - This restaurant serves lunch and dinner. Guests can enjoy drinks at the bar. A children's menu is available. Open daily.
Starbucks - Onsite coffee shop. Open daily.
The Kitchen Counter - This restaurant serves breakfast and lunch. Open daily.

Awards and affiliations

The property is a member of Historic Hotels of America.

Languages

English, French, Spanish

Property amenities

Internet

  • Available in all rooms: Free WiFi and wired internet
  • Available in some public areas: Free WiFi and wired internet

Parking and transportation

  • Electric car charging station on site
  • Height restrictions apply for onsite parking
  • Limo/town car service
  • Self parking on site (USD 41 per night; includes in/out privileges)
  • Valet parking on site (USD 45 per night; includes in/out privileges)
  • RV/bus/truck parking on site
  • Wheelchair-accessible parking and van parking available

Food and drink

  • Daily on-the-go breakfast available 7:00 AM to 11:00 AM for a fee: USD 4 to 15 for adults and USD 4 to 15 for children
  • 4 bars/lounges
  • 4 restaurants
  • A coffee shop/cafe

Restaurants on site

  • MDRD
  • Ruths Chris Steakhouse
  • Starbucks
  • The Kitchen by Wolfgang
  • The Kitchen Counter

Things to do

  • Full-service spa
  • Gym
  • Hot tub
  • Indoor pool
  • Racquetball/squash
  • Shopping
  • TV in common areas

Family friendly

  • Free rollaway/extra bed
  • Grocery/convenience store
  • In-room crib
  • Indoor pool
  • Laundry facilities

Conveniences

  • 24-hour front desk
  • ATM
  • Gift shop/newsstand
  • Grocery/convenience store
  • Hair salon
  • Laundry facilities
  • Luggage storage
  • Safe at front desk
  • Vending machine
  • Water dispenser

Guest services

  • Concierge services
  • Dry cleaning/laundry service
  • Housekeeping (daily)
  • Multilingual staff
  • Porter/bellhop
  • Tour and ticket assistance
  • Turndown service
  • Wedding services

Business services

  • 46 meeting rooms
  • Conference space

Outdoors

  • On a river

Full-service spa

  • 4 treatment rooms
  • Aromatherapy
  • Body scrubs
  • Body wraps
  • Couples treatment rooms
  • Deep-tissue massages
  • Facials
  • Hot stone massages
  • Manicures/pedicures
  • Prenatal massages
  • Sauna
  • Spa open select days
  • Sports massages
  • Swedish massages

Accessibility

  • If you have requests for specific accessibility needs, please contact the property using the information on the reservation confirmation received after booking.
  • Assistive listening devices
  • Braille/raised signage
  • Elevator
  • Phone accessibility kit
  • Stair-free path to entrance
  • Valet for wheelchair-equipped vehicles
  • Well-lit path to entrance
  • Wheelchair accessible (may have limitations)
  • Wheelchair-accessible business center
  • Wheelchair-accessible concierge desk
  • Wheelchair-accessible gym
  • Wheelchair-accessible lounge
  • Wheelchair-accessible parking
  • Wheelchair-accessible path to elevator
  • Wheelchair-accessible pool
  • Wheelchair-accessible registration desk
  • Wheelchair-accessible restaurant
  • Wheelchair-accessible spa
  • Wheelchair-accessible van parking

More

  • 2 buildings
  • 29 floors
  • At least 80% of food locally-sourced
  • At least 80% organic food
  • Ballroom
  • Banquet hall
  • Biodegradable coffee stirrers available
  • Biodegradable drinking straws available
  • Built in 1981
  • Comprehensive food waste policy
  • Local culture and ecosystem education
  • No plastic coffee stirrers
  • No plastic drinking straws
  • No plastic soft drink bottles
  • No plastic water bottles
  • Reusable cups
  • Reusable tableware
  • Smoke-free property

Room amenities

Bedroom

  • Blackout drapes
  • Free crib
  • Free rollaway/extra bed
  • Hypo-allergenic bedding
  • Pillowtop mattress
  • Premium bedding

Bathroom

  • 2 private bathrooms
  • Free toiletries
  • Hair dryer
  • Shower/bathtub combination
  • Toothbrush and toothpaste (on request)
  • Towels provided

Entertainment

  • 42-inch HDTV with premium channels

Food and drink

  • Coffee/tea maker
  • Meal delivery service
  • Restaurant dining guides

More

  • Air conditioning (climate-controlled)
  • Connecting rooms available
  • Desk
  • Desk chair
  • Eco-friendly toiletries
  • Electrical adapters
  • Iron/ironing board
  • Laptop-compatible safe
  • LED lighting
  • Mobile key entry
  • Phone
  • Safe

Policies

Check-in

Check-in start time: 4 PM; Check-in end time: midnight
Contactless check-in available
Minimum check-in age: 18

Check-out

Check-out before 11 AM
Contactless check-out available
Express check-out available

Special check-in instructions

Front desk staff will greet guests on arrival at the property

Access methods

Staffed front desk

Pets

Pets allowed for an extra charge of USD 75 per accommodation, per stay, plus a deposit of USD 75 per stay
Service animals are welcome, and are exempt from fees
Welcoming dogs only
1 total pets
Pets cannot be left unattended
Specific rooms only, restrictions apply; pet-friendly rooms can be requested by contacting the property at the number on the booking confirmation

Children and extra beds

Children are welcome
Children up to the age of 16 years can stay for free if using existing beds when occupying the parent or guardian's room
Free rollaway/extra beds
Free cribs are available on request at the property

Property payment types

Important information

Optional extras

  • Fee for to-go breakfast: approximately USD 4 to 15 for adults, and USD 4 to 15 for children
  • Self parking fee: USD 41.00 per night (in/out privileges)
  • Valet parking fee: USD 45.00 per night (in/out privileges)
  • Pet deposit: USD 75 per stay
  • Pet fee: USD 75 per accommodation, per stay
  • Service animals are exempt from fees

The above list may not be comprehensive. Fees and deposits may not include tax and are subject to change.

You need to know

Extra-person charges may apply and vary depending on property policy
Government-issued photo identification and a credit card, debit card, or cash deposit may be required at check-in for incidental charges
Special requests are subject to availability upon check-in and may incur additional charges; special requests cannot be guaranteed
This property accepts credit cards, debit cards, and cash
Safety features at this property include a smoke detector
This property affirms that it follows the cleaning and disinfection practices of CleanStay (Hilton)
Please note that cultural norms and guest policies may differ by country and by property; the policies listed are provided by the property

We should mention

Only registered guests are allowed in the guestrooms
The property has connecting/adjoining rooms, which are subject to availability and can be requested by contacting the property using the number on the booking confirmation
Parking height restrictions apply
Children under 18 years old are not allowed in the swimming pool or fitness facility without adult supervision
Children under 18 years old are not allowed in the spa without adult supervision

Property is also known as

Amway Grand Plaza
Amway Hotel
Amway Hotel Grand Plaza
Grand Plaza Amway
Amway Grand Plaza Rapids
Hotel Amway Grand Plaza
Amway Grand Plaza Hotel Grand Rapids
Amway Grand Plaza Hotel
Amway Grand Plaza Grand Rapids
Amway Grand Plaza Curio Collection Hilton Hotel Grand Rapids
Amway Grand Plaza Curio Collection Hilton Hotel
Amway Grand Plaza Curio Collection Hilton Grand Rapids
Amway Grand Plaza Curio Collection Hilton
Amway Grand Plaza, Curio Collection by Hilton Hotel
Amway Grand Plaza, Curio Collection by Hilton Grand Rapids
Amway Grand Plaza, Curio Collection by Hilton Hotel Grand Rapids

Amway Grand Plaza, Curio Collection by Hilton Reviews

Reviews

8.6

Excellent

Rating 10 - Excellent. 630 out of 1007 reviews
Rating 8 - Good. 174 out of 1007 reviews
Rating 6 - Okay. 101 out of 1007 reviews
Rating 4 - Poor. 58 out of 1007 reviews
Rating 2 - Terrible. 44 out of 1007 reviews

9.0/10

Cleanliness

9.0/10

Staff & service

8.4/10

Amenities

8.8/10

Property conditions & facilities

8.6/10

Eco-friendliness

Reviews

4/10 Poor

Danyalle

Liked: Cleanliness
Disliked: Property conditions & facilities
As a Michigander it’s a treat to stay st the Amway. My 50th birthday was the first chance to stay with some friends to celebrate. Never did I ever think that THE AMWAY would have cleanliness issues. I was deeply disappointed the find a major brown stain on the bottom mattress sheet that was clearly seen the minute we walked in the room. There was also a stain on the chair. This is the AMWAY. These shouldn’t be issues at any hotel, especially the Amway.
Stayed 1 night in Feb 2025

10/10 Excellent

Patricia, Whitehall

Liked: Cleanliness, staff & service, property conditions & facilities
The property is beautiful and close to entertainment and dining.
Stayed 1 night in Feb 2025

10/10 Excellent

Kenneth

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Nov 2024

10/10 Excellent

Tania

Stayed 1 night in Feb 2025

10/10 Excellent

William

Business traveler
Liked: Cleanliness, staff & service, room comfort
Stayed 2 nights in Feb 2025

8/10 Good

Gerlando

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 1 night in Feb 2025

10/10 Excellent

Jennifer

Traveled with family
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Excellent and friendly staff. Beautiful room! Quiet. Great easy access to Van Andel and DeVos Hall
Stayed 1 night in Feb 2025

10/10 Excellent

Brett

Liked: Cleanliness, staff & service, property conditions & facilities
Stayed 2 nights in Jan 2025

8/10 Good

Michelle

Liked: Cleanliness, property conditions & facilities
Stayed 1 night in Feb 2025

6/10 Okay

David

Traveled with partner
Liked: Staff & service
This has always been my goto for stays in Grand Rapids, never been disappointed in the past, but this time cleanliness of the room was a disappointment. Dust all around the edges of the room and around the base of the bed. The elevators looked as if they had not been wiped down or cleaned in quite some time. For the cost of my stay, I expected better. Will think twice about staying here next time I’m in Grand Rapids.
Stayed 1 night in Feb 2025

8/10 Good

Tammy

Traveled with partner
Liked: Cleanliness, staff & service, property conditions & facilities
Only complaint was the Hilton app said I could check in and get my virtual key and could skip the front desk. Unfortunately we still had to go the the front desk as it kept saying our key would alert when room is ready. We arrived 1 1/2 hrs after checking. Front desk did upgrade our room. So just fix the app so misinformation is not given.
Stayed 1 night in Feb 2025

6/10 Okay

Lacy

Traveled with family
Disliked: Staff & service
The bathtub drain was broken and unclean. When I tried to take a bath dirty material came back up into the tub. Also found numerous hairs not belonging to my husband or myself upon entering shower. The next morning for checkout (at 11) our door was knocked on no less than 3x by housekeeping making me feel rushed. It was rude. We were checked out by 1030. I’ve stayed here before but was not impressed this time.
Stayed 1 night in Feb 2025

8/10 Good

Celeste

Liked: Cleanliness, staff & service
Stayed 1 night in Feb 2025

10/10 Excellent

Christian

Liked: Cleanliness, staff & service, property conditions & facilities, room comfort
Stayed 1 night in Jan 2025

6/10 Okay

Douglas

Traveled with partner
Old and very basic for such a nice property. Room heating very uneven.
Stayed 1 night in Feb 2025

10/10 Excellent

Carrie

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Great weekend getaway. Very convenient lovely small town vibe with big city attitude. Love the art!
Stayed 1 night in Jan 2025

10/10 Excellent

Pamela

Business traveler
Liked: Cleanliness, staff & service, property conditions & facilities, room comfort

First time wont be last

First time here and won’t be my last. Staff was incredible, servers at restaurant, front desk etc . Rooms comfortable.times that there is pool and multiple places to dine in the hotel
Stayed 1 night in Jan 2025

10/10 Excellent

Rosalind

Traveled with partner
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
Our weekend getaway was relaxing and convenient. We were connected to Devos Place, restaurants and unique shopping boutiques….
Stayed 1 night in Feb 2025

8/10 Good

Marie

Liked: Amenities
Beautiful place. I would appreciate free water in the room. You had to be a member to get a bottle of free water. Kind of confusing layout
Stayed 1 night in Feb 2025

6/10 Okay

Frederick

Traveled with family
Liked: Staff & service, property conditions & facilities, room comfort

Nice experience

Stayed 2 nights in Jan 2025

10/10 Excellent

Amanda

Stayed 2 nights in Feb 2025

6/10 Okay

katie

Traveled with partner, Traveled with pets
Liked: Cleanliness, property conditions & facilities
The Amway is beautiful. The bar in the main lobby is very cool and the staff was awesome. The hotel room I got cost 300 dollars for a single night stay, so my expectation was that the room would be updated or I would have a view. This could not be further from the truth. The room is outdated, the bedding uncomfortable, and my view was of whatever units they put on the building for heating and cooling purposes.
Stayed 1 night in Feb 2025

10/10 Excellent

Richard

Quality sheets and towels make a difference to me. Helpful and friendly staff in Wolfgang Puck as well as the entire hotel. I loved our stay here!
Stayed 1 night in Feb 2025

6/10 Okay

Devon

Liked: Room comfort

Honest opinion

I used the app to request 1 out of like 15 rooms that were available early that morning. When we arrived at check in time at 4pm, the digital key in the app that we were going to use was supposed to be easy to access our elevator and room (no front desk necessary) didnt work. We had trouble finding rooms and someone to help. The Hilton app offered chat service for help, but response was not timely. After a half hour of trying to find the front desk and another 15 mins of waiting in line, they preceed to tell me the room is not ready. We pick a different room, easily find the elevators now and the digital key worked good, and so did room keys. Room was clean, ok view of the river, nice shower and bathroom, had some lotion bottles along with shampoo, conditioner, and hand bar soap. Only had washclothes and hand towels, no large bath towels. Bottom of sitting chair was broken that had small thin boards with nails sticking out, anyone could have gotten hurt. Nice size tv, bed was comfortable and clean but could have used a comforter on it, it only had two flat sheets. Ordered Wolf Gang Puck pizza and it was delicious! We loved how there is restaurants inside the hotel. The event we went to was at Van Andel, so we used the Skywalk from the hotel to walk all the way to the arena without having to go outside. I would rate the stay 4/5. They could have had more ways to be able to find your way around the hotel and made sure the rooms were maintained a little better.
Stayed 1 night in Jan 2025

10/10 Excellent

Robin

Traveled with group
Liked: Cleanliness, staff & service, amenities, property conditions & facilities
It felt like a very wealthy experience.
Stayed 1 night in Dec 2024